Rivo: Loyalty Program, Rewards
Rivo: Best Shopify Loyalty App for 2025
Rating
4.8
feedback
1,409
chart
#897
All reviews
Review RSS Feed
Dec. 18, 2024
For starting out, the available settings and setup is just right! Paul helped me with the removal of branding and assisted on tips for beginners. Our chat totally slayed and was speedy as heck. I'm inspired to explore the possibilities of the app and grow the use of it alongside my business!
We're so glad our support could help with the setup and branding. Excited to see how the app helps your business grow—let us know if you need anything else! - Kevin & Rivo Team
Dec. 18, 2024
Working with Pete at Rivo Loyalty Rewards Referrals was an absolute pleasure! His expertise and professionalism are truly unmatched. Not only did he take care of exactly what I needed, but he went above and beyond to ensure everything was perfect—and he did it all in less than 30 seconds! Pete made the entire process seamless, and his attention to detail and commitment to exceptional service left a lasting impression. I highly recommend working with Pete and the Rivo team for anyone seeking top-tier support and outstanding results. Thank you, Pete, for your incredible work!
Thanks for your amazing feedback! We're thrilled to hear that our support team exceeded your expectations and made the process seamless. We appreciate your recommendation and are always here to help! - Kevin & Rivo Team
Dec. 17, 2024
Bryan a été d’une grande aide pour résoudre mon problème. Je le remercie pour son aide précieuse et sa patience tout au long du processus. Le support a été réactif et professionnel. Je recommande vivement !
Nous sommes ravis que notre équipe d'assistance ait pu vous aider à résoudre votre problème et vous fournir un excellent service. Nous apprécions votre recommandation et sommes là si vous avez besoin d'autre chose ! - Kevin et l'équipe Rivo
Dec. 16, 2024
This is my first time trying an app like this, and Rivo looks fantastic and simple to use! I can say without a doubt that they have great support, very attentive and quick. Abbie was always available to help me and even gave me some advice. I look forward to expanding my store and thriving together with Rivo!
Thank you for sharing your experience! We're delighted to hear that you're enjoying Rivo and finding our support helpful. We're excited to be a part of your store's growth and success! - Kevin & Rivo Team
Dec. 15, 2024
Dec. 14, 2024
I just downloaded Rivo to set up a loyalty program for my website. I chatted with Pete about a question I had about customization and he was so helpful, immediately sending a breakdown on how to do it step by step and also had amazing suggestions for how to change icons for things I didn't even know I could change on Shopify! Super grateful for Pete and his immediate responses and all the help!
We're so happy to hear you had a great experience with our support team! Thanks for sharing your feedback. We're excited to see your loyalty program come to life and are always here with more tips and help! - Kevin & Rivo Team
Dec. 13, 2024
New with this app, but the usage is fantastic.
Thanks for the feedback! We're glad to hear you're enjoying the app so far. Let us know if you need any help as you continue using it! 😊 - Kevin & Rivo Team
Dec. 12, 2024
Großartige Funktionen die wirklich Mehrwert liefern. Support ist außerdem sehr schnell und angenehmen im Umgang. Kann ich so nur weiter empfehlen!
Vielen Dank für Ihre Bewertung! Wir freuen uns, dass unsere Funktionen Ihrem Geschäft einen Mehrwert verleihen, und sind froh, dass unser Support-Team einen positiven Eindruck hinterlassen hat. Wir freuen uns über Ihre Empfehlung! 😊 - Kevin & Rivo Team
Dec. 11, 2024
The support I received from Jel was fast, clear, and resolved my issue. She also went above and beyond to make sure that a couple other matters she noticed were addressed as well - which she did NOT have to do. She made it very easy for me to find what I needed and was SO FAST! I have had such great experiences with the support crew at Rivo and can't say enough good things about their promptness and competence.
Thanks for the glowing review! We're thrilled to hear about your positive experiences with our support team. We strive to go above and beyond to ensure your success. Your feedback is truly appreciated! 😊 - Kevin & Rivo Team
Dec. 11, 2024
great and easy App, very friendly team.. Jel is a star ... she helped us a lot :)
Thanks for the wonderful review! We're so glad to hear our app and team have been helpful, especially our star support agent! 😊 - Kevin & Rivo Team
Oct. 21, 2025
I submitted a query about finding customers while using the app as it was not doing this via the customer email. Abbie replied within a short period of time giving me an alternative option to search via customer name which solved the problem.
Thanks for your kind words! We’re glad our prompt response and guide were helpful. We’re here if you need anything else! 😊 - Kevin & Rivo Team
Dec. 8, 2024
I have just installed the app, set-up was pretty easy. I opted to ask for the branding to be removed. Pete was the one that responded in the chat and he was very pleasant, sent me articles to get me started. I look forward to learning how to use this app successfully!
Thanks for your review! We're glad you found the setup straightforward and our support helpful. We're excited to support your journey with the app! 😊 - Kevin & Rivo Team
Dec. 8, 2024
Jel was very helpful in helping me set up Rivo, I've had a look and rivo is probably the best loyalty app out there. Appreciate the quick responses in helping me set up when I ran in to issues
Thanks so much for your kind words! We're thrilled you're enjoying Rivo and found our support helpful. We're always here if you need us! 😊 - Kevin & Rivo Team
Dec. 7, 2024
I've had nothing but stellar service since purchasing Rivo. The app is incredible but the customer service is Stellar! Pete handled my issue extremely fast, was polite and overall a pleasure to work with. He suggested things that will help my page as well. Thank you so much! I highly recommend this app!
Thank you for the glowing review! We're thrilled you're loving Rivo and had such a fantastic experience with our support team. Your recommendation means the world to us—always here to help! 😊✨ - Kevin & Rivo Team
Dec. 6, 2024
It looks like a useful program. I’m still in the setup phase, but they’ve been very helpful in terms of support. It seems exciting. Special thanks to Dan for his support.
Thank you! We're glad you're finding the setup process smooth and support helpful. Excited for you to explore all the app has to offer! 😊🚀 - Kevin & Rivo Team
Jan. 10, 2025
Bryan was very helpful in verifying my custom domain promptly!
Thank you! We're so glad we could help resolve your issue quickly. Your recommendation means a lot to us! 😊✨ - Kevin & Rivo Team
Dec. 5, 2024
Pete was very helpful and the Rivo Loyalty Apps are easy to set up. So far I am satisfied with the app.
Thank you! We're thrilled to hear you're finding Rivo Loyalty Apps easy to set up and helpful. Let us know if you need anything—always here to support! 😊✨ - Kevin & Rivo Team
Dec. 5, 2024
Bryan's support was very much appreciated! Responsive and friendly, helped us out with a subtlety with our theme extension.
Thank you! We're glad our support could help with your theme extension. Always here to assist with responsive and friendly service! 😊✨ - Kevin & Rivo Team
Dec. 5, 2024
My display on my customers account page was looking odd, and bryan helped me in minutes! Thank you for your supoort!
Thank you for sharing! We're glad we could assist you so quickly. Always here to help! 😊✨ - Kevin & Rivo Team
Dec. 4, 2024