Rivo Loyalty & Referrals
Rivo: Best Shopify Loyalty App for 2024
Rating
4.9
feedback
2,205
chart
#347
All reviews
Rating Breakdown
May 4, 2024
It has been a great experience so far. Customer service has been a really big help and my customers love building points for future rewards.
Thanks for sharing! We're thrilled you're enjoying the experience. Delighted to hear our customer service and rewards program are hitting the mark! - Kevin & Rivo Team
May 3, 2024
Jel was extremely helpful and great customer service. Great app!
Thanks a bunch! Glad we could assist you. Our team strives to deliver top-notch service. Enjoy using our app! - Kevin & Rivo Team
May 3, 2024
The service is wonderful. The product is great. I love it!
Thank you for your kind words! We're thrilled you love our service and product. Your satisfaction means everything to us! - Kevin & Rivo Team
May 2, 2024
I haven't started using this as our website hasn't opened, but I have installed it and gone through the settings, and been talking to their live chat support. Super seamless and easy experience so far. Cannot fault the team or software. The software gives you all kinds of options to generate rewards, I think it will pull in new clients. Can't wait to launch my site and see how things go.
Thank you for sharing your positive experience! We're thrilled about your seamless setup and helpful support. Best wishes for a successful website launch! - Kevin & Rivo Team
May 2, 2024
Always there for support and on speed!
We're thrilled you had a super experience! Thanks for your enthusiasm! If you need anything, we're here for you. π - Kevin & Rivo Team
May 1, 2024
I already love this app! Abbie was a great help and delivered more than I can ask for!
We're delighted you're loving the app! Our support team is here to exceed your expectations every time. Enjoy your experience! ππ - Kevin & Rivo Team
May 1, 2024
I had such an amazing and positive customer service experience with Abbie at Rivo earlier today. While my query was simple enough in itself, Abbie went above and beyond and I came away with quite a few tips on how to make my online store better - so helpful for someone like myself who is a newbie to the world of e-commerce. Cheers!
We're thrilled about your positive experience with our support team! Helping you succeed in e-commerce is what we're all about. Cheers to your success! π - Kevin & Rivo Team
April 30, 2024
Jel was very helpful and helped expand my customer limits. She was quick and efficient. I really appreciate her help! Thanks again!
We're thrilled to hear we've helped expand your customer limits! Thanks for the shoutout, we're here for you anytime! ππ - Kevin & Rivo Team
April 30, 2024
We switched to this app mainly because of the customer support! amazing
Thanks for switching! Glad to hear you're enjoying our customer support. Let us know if there's anything else we can do for you! ππ - Kevin & Rivo Team
April 29, 2024
So far great and amazing customer service. Really eager to have this up and running.
We're glad you're having a great experience with our customer service! We're excited to help you get up and running smoothly. - Kevin & Rivo Team
April 28, 2024
Of course I would recommend Rivo because of its convenience and quick support.
Thanks for recommending Rivo! We're thrilled you found convenience and speedy support with us. We appreciate your support! - Kevin & Rivo Team
April 28, 2024
She was very niece and respectful. Did things quite with no problems and always help with other problems
We're delighted to hear your positive feedback. We aim to provide helpful service with a smile. Looking forward to assisting you again! - Kevin & Rivo Team
April 27, 2024
The customer service is very helpful, it does takes me about 3 hours to set it up completely but I'm happy with how everything turns out!
Thanks for sticking with it! We're glad to hear that you're happy with the results. If you need further assistance, we're here to help! π - Kevin & Rivo Team
April 27, 2024
great quick customer support in chat feature.
Thanks for your feedback! We're happy to hear you had a great experience with our chat support. π - Kevin & Rivo Team
April 26, 2024
I've used the app before on another website and I was extremely happy with it. when I launched my new site, adding this was a no brainer!!
Fantastic! We're so glad you've continued to enjoy our app with your new site. Thanks for sticking with us! π - Kevin & Rivo Team
April 25, 2024
I'm very new to this app, but so far it seems great and the customer service team is fabulous.
Thanks for the kind words! We're thrilled you're enjoying the app and our customer service. Welcome aboard! π - Kevin & Rivo Team
April 24, 2024
Fantastic customer service!!!
It's music to our ears that you are happy with our customer service! Your 5-star review is much appreciated! π - Kevin & Rivo Team
April 23, 2024
Abby with the help desk was great for setup, got rid of customer limits and the branding logo. She also took the time to look at our store and gave us info to make a correction we missed.
Thanks for your review! We're thrilled to have assisted you effectively with your setup and store improvements. Looking forward to serving you again! π - Kevin & Rivo Team
April 22, 2024
Dealt with Abbie this evening she was extremely helpful and professional sorting my issue out! Thanks again Abbie
Great to hear that we were able to help you out! Thank you for sharing your positive experience! - Kevin & Rivo Team
April 18, 2024
Love it the customizable option available for free beats other loyalty apps
Thanks for the positive review! We're thrilled you enjoy the customizable options. Your satisfaction is our priority! π - Kevin & Rivo Team