All reviews

Rating Breakdown

  • 5
    96% (2,334 ratings)
  • 4
    3% (72 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (13 ratings)
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5 / 5 Share

Sept. 26, 2024

good product quality

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the feedback! We're glad you're pleased with the product quality. 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 25, 2024

Arianne was quick and efficient with my inquiry

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

We're glad to hear your inquiry was handled quickly and efficiently! Thanks for the feedback! 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 25, 2024

Thanks to Paul make our works more easy and smoothly. This app such a good additional for your website and makes your website step ahead!

Using app

About 24 hours

Total reviews

2

Average rating

4.5

Developer Reply

We're delighted to hear our app is making your work smoother and advancing your website! Thanks for the fantastic feedback! 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 24, 2024

Great app and great support

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the feedback! We're thrilled you're enjoying the app and our support. 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 3, 2024

Dan in the support team was great today solving a code and design issue - very responsive, efficient and knowledgeable. All sorted, thank to him!

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

We're excited to support you through your integration with Rivo! Thanks for your kind words, and we look forward to seeing your business grow. 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 24, 2024

It's a great app.And the support is also great!!

Developer Reply

Thanks for the great review! We're happy to hear you love the app and our support. 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 22, 2024

Store

noctio

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 21, 2024

Very nice and helpful feedback from Jel!

Using app

29 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the kind words! 😊 If you need anything else, just let us know. - Kevin & Rivo Team

5 / 5 Share

Sept. 20, 2024

Stellar customer service and very, very helpful! I do judge these apps by the customer service provided. I think we're going to be long-term partners.

Using app

3 months

Total reviews

5

Average rating

4.2

Developer Reply

Looking forward to a long and successful partnership. Thanks for your trust in us! 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 20, 2024

Great support ! So for it is all good for my requirements

Using app

Almost 2 years

Total reviews

5

Average rating

4.8

Developer Reply

That's fantastic to hear! Thanks for the positive feedback, and we're here whenever you need us! 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 20, 2024

Arianne from Rivo has been an absolute lifesaver for my Shopify store! As a busy entrepreneur, I don't always have the time to handle the smaller details, and Arianne's quick responses and helpful service have been invaluable. I've received numerous bonuses and excellent support throughout my time with Rivo, and I'm truly grateful for their dedication to helping my business thrive."

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thrilled to hear Rivo's making a big difference for you! We're here to help anytimeβ€”thank you for trusting us with your business. 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 19, 2024

Great app. Easy to use. The customer service is great and very supportive (Thanks Jel). Definitely recommend it.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the great review and recommendation! We're glad you find our app easy to use and our customer service supportive. 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 19, 2024

Great app

Store

IKASU

Using app

About 18 hours

Total reviews

7

Average rating

5.0

Developer Reply

Thank you! We're glad you think our app is great. 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 18, 2024

Thank you very much for Arianne's help, she is really great. I believe that everyone who knows her knows that she is not only excellent, but also a very good person. This is why I love her so much. If possible, I would like to get to know Arianne because she is really excellent. Finally, I wish her happiness every day. Love you, Arianne.

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your heartfelt review! We're thrilled to hear that our team member made such a positive impact. We'll be sure to pass along your kind words. Wishing you happiness every day! 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 18, 2024

Their customer service agent was easy to work with, knowledgeable and I felt like she truly was invested in my success.

Using app

About 1 month

Total reviews

2

Average rating

3.5

Developer Reply

Thanks for sharing your positive experience with our customer service. We're here to support your success! 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 18, 2024

RIVO has been excellent to work with. From clear onboarding instructions to 5 star to assist you along the way building a comprehensive rewards program. Would highly recommend!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear about your positive experience with RIVO! Thanks for the high praise and recommendation. 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 18, 2024

So far so good. Customer support is fast.

Store

APEXEL

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Great to hear! We're glad you're finding our customer support fast and helpful. Thanks for the feedback! 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 17, 2024

Amazing customer service and very intuitive!

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your amazing review! We're thrilled you find our service intuitive and helpful. 😊 - Kevin & Rivo Team

1 / 5 Share

Sept. 16, 2024

I am probably to stupid to start this app, but I was totally annoyed by the ongoing efforts of the company to upsell me to one of their pay programs. Too many pop-ups for my liking. Too many interruptions while trying to setting it up for a first trial. Again, likely I am partly to be blamed, but I consider myself somewhat experienced with such apps.

Using app

6 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, So sorry to hear about your experience. We do have a free plan for smaller shops doing 200 orders or less each month. We’d also be happy to extend your trial period to give you more time to get everything set up. I reached out through email to offer additional support and help you in setting up the app. We’re here to assist and ensure you have a smooth experience with our app. Looking forward hearing back from you. Cheers, Lea

5 / 5 Share

Sept. 16, 2024

Tried some of the most reviewed options for the category, Rivo is the most capable. And not only that customer service team is lovely!

Using app

25 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for choosing Rivo! We're thrilled you found it the most capable option and enjoyed our lovely customer service team. Your support means a lot to us! 😊 - Kevin & Rivo Team