Rivo Loyalty & Referrals
Rivo: Best Shopify Loyalty App for 2024
Rating
4.9
feedback
2,206
chart
#347
All reviews
Rating Breakdown
Review RSS Feed
April 17, 2024
The person helping me gave me amazing customer service and helped me out more then she had too. Also, the app is very useful.
Thanks for your kind words! We're so glad to hear you had a great experience and found our app helpful. See you again soon! - Kevin & Rivo Team
April 16, 2024
The rivo team has been super helpful along this journey especially jel . you can't go wrong with rivo and whatever questions you have you are in good hands
Thank you so much for your kind words! We're glad to be on this journey with you. Don't hesitate to reach out if you have more questions! - Kevin & Rivo Team
April 15, 2024
Really great customer service !
Thanks so much! We're thrilled you enjoyed our customer service. We're always here to help! 😊 - Kevin & Rivo Team
April 14, 2024
I WAS HELPED RIGHT AWAY FAST AND VERY FRIENDLY THANK YOU SO MUCH
So glad to hear you had a great experience! Thanks for the kind words! - Kevin & Rivo Team
April 12, 2024
Pete was amazing , quick and very helpful
Thank you so much for your kind words! We're thrilled to hear you had a great experience. 😊 - Kevin & Rivo Team
April 11, 2024
Been using another app from this company and now got to try out this loyalty thing. CS team is great as usual and Pete is very helpful.
Thanks for sticking with us and trying our new loyalty app! We're thrilled to hear our customer service team continues to be a great help. 😊 - Kevin & Rivo Team
April 10, 2024
Customer service is great. I do not have plenty of experience with the loyalty program yet but up to this point everything seems good and intuitive.
Thanks for sharing! We're happy to hear you're enjoying our service. Looking forward to impressing you more as you explore the loyalty program! 😊 - Kevin & Rivo Team
April 9, 2024
Amazing customer service! Super helpful
So glad to hear you had a great experience with our customer service! Thanks for the kind words. 😊 - Kevin & Rivo Team
April 9, 2024
Easy to use and set up, helpful support and it looks great on my website! I would recommend it!
Thanks for the glowing review! Thrilled you found our app easy and love how it looks. Your recommendation means a lot to us! 🌟 - Kevin & Rivo Team
April 8, 2024
Simple to use, yet flexible and very responsive customer service.
Thrilled to hear you're enjoying the simplicity and flexibility! Your kind words about our customer service truly made our day. Thanks a bunch! - Kevin & Rivo Team
April 6, 2024
Quick and efficient. He provides extraordinary service. Thank you for your help
Thrilled to hear that! Thanks for your kind words. Your satisfaction is our top priority. 😊 - Kevin & Rivo Team
April 5, 2024
Excellent customer service
It's music to our ears that you are happy with our customer service! Your 5-star review is much appreciated! 🌟 - Kevin & Rivo Team
April 4, 2024
Excellent Customer Service
Thank you! We're delighted to hear about your positive experience with our customer service. - Kevin & Rivo Team
April 4, 2024
5/5! thank you
We're thrilled you're happy. Thanks so much for your 5-star review!😊 - Kevin & Rivo Team
April 3, 2024
App ist top und Service ist wirklich toll und sehr nett, wenn Probleme auftaucht, werden Sofort gelöst
Ich freue mich sehr, dass Ihnen die App und unser Service gefallen! Wir sind immer für Sie da, um alle Probleme so schnell wie möglich zu lösen. Danke für deine Unterstützung! - Kevin & Rivo-Team
April 3, 2024
App ist top und Service ist wirklich toll und sehr nett, wenn Probleme auftaucht, werden Sofort gelöst
Danke für Ihre netten Worte! Wir freuen uns, dass Ihnen unsere App und unser Service gefallen. Immer für Sie da, wenn Sie uns brauchen! - Kevin & Rivo-Team
April 2, 2024
This is fantastic! It's user-friendly, rewarding, and their customer support is top-notch. Highly recommend it for anyone looking to earn rewards effortlessly.
Thrilled you're finding our app fantastic and user-friendly! Thanks for the high recommendation. Your support motivates us! 🌟 - Kevin & Rivo Team
April 2, 2024
Great help, excellent, and fast.
So glad to hear you had a great experience! Thanks for your kind words, and if you ever need more help, we're here for you. 😊 - Kevin & Rivo Team
April 2, 2024
Makes it impossible to cancel once you subscribe. I've asked them to cancel this subscription for the past month now and I'm still getting charged. Ridiculous business practice. Better options out there.
Hi Henry, This is Lea from Rivo. Thank you for bringing this matter to our attention. Upon review, I noticed that your last email was sent a year ago. We reached out to offer an extension to your trial period but did not receive a response from you. Please note that we do not have the capability to cancel or extend subscriptions within our app. We understand that this falls short of the excellent experience we strive to provide, and we are committed to resolving this issue promptly. We aim to provide the best experience for all our customers. We want to make things right for you. I've sent you an email to offer additional assistance. You can reach me at [email protected] anytime. Looking forward hearing back from you. Best Regards, Lea