Rivo: Loyalty Program, Rewards
Retain customers with loyalty, rewards, referrals & accounts
Rating
4.8
feedback
1,388
chart
#997
All reviews
Review RSS Feed
Dec. 1, 2024
Absolutely fantastic experience with this app! Super easy to use and very intuitive. A special shoutout to Paul for the amazing support—kind, helpful, and quick to respond. Highly recommend this app to anyone.
Thank you for the glowing feedback! We're thrilled you're loving the app and had such a fantastic experience with our support team. Your recommendation means the world to us! 😊🎉 - Kevin & Rivo Team
Nov. 29, 2024
Would definitely recommend Rivo above all others, their support is exemplary and nothing short of first class.
Thank you so much for the amazing feedback! We're thrilled to hear you love Rivo and our support team. Always here to provide top-notch service! 😊🎉 Kevin & Rivo Team
March 20, 2025
Support is great, app works well! Arianne was super helpful to support on fixing the site not showing.
Thanks for the feedback! We're glad you're enjoying the app and had a great experience with our support team. Always here to help! 😊 Kevin & Rivo Team
Nov. 28, 2024
Quick a easy support from Pete. Great app with a lot of potential.
Thanks for the awesome feedback! We're glad you had a quick and easy support experience. Excited for you to unlock the app's full potential! 🚀😊 Kevin & Rivo Team
May 30, 2025
Arianne was amazing! So kind, helpful and patient. She is very knowledgeable and really saved the day with the help she gave me…and I’m not very techy so her help was very much appreciated.
Thank you for the kind words! We're so glad we could help and make things easier for you. Techy or not, we've got your back anytime! 😊 Kevin & Rivo Team
Nov. 26, 2024
Some of the best support of any app. Sent weeks searching for a good loyalty app, and this one shined, the support is second to none and is great when your a active business owner on a crunch, with little knowledge about code related stuff. Always there to help and cant wait to launch the store with Rivo!
Amazing! We're so glad Rivo stood out for you and that our support team could make things easier. Best of luck with your launch—we're here whenever you need us! 🚀 Kevin & Rivo Team
Nov. 25, 2024
So far, so good. Pete was very helpful and respectful.
That's great to hear! We're glad you've had a positive experience so far. Thanks for the feedback! 😊 Kevin & Rivo Team
Nov. 25, 2024
Abbie was amazing! Very thoughtful, fast, and efficient! Highly recommend
Thank you for the high recommendation! We're thrilled to hear you found our support thoughtful and efficient. 😊 Kevin & Rivo Team
Nov. 25, 2024
Pete was super helpful, answered super quickly. Thank you a lot!!!
You're welcome! We're thrilled to hear you received quick and helpful responses. Thanks for letting us know! 😊 - Kevin & Rivo Team
Nov. 25, 2024
Nice customer service to get the app started
That's great to hear! We're glad our customer service could help get you started smoothly. 😊 - Kevin & Rivo Team
Nov. 23, 2024
ARIANNE was so helpfull she really took the time to explain for me how it works i am not an expert on websites and sahe made it feel so easy and didnt made me feel like i had no idea what i was doing
Wonderful! We're glad our support made things easy and comfortable for you. Thanks for sharing your positive experience! - Kevin & Rivo Team
Nov. 22, 2024
Five star support (thanks Pete), but the app is exprensive.
Thank you for the five-star review for our support team! We understand your concerns about the cost and are always looking for ways to deliver great value. - Kevin & Rivo Team
Nov. 21, 2024
Paul was very helpful! Amazing app!
Using app
9 months
Total reviews
2
Average rating
5.0
Thanks for the awesome feedback! We're glad you found our support helpful and are enjoying the app! - Kevin & Rivo Team
Nov. 21, 2024
Great!
Awesome! Thanks for the great review! - Kevin & Rivo Team
Nov. 21, 2024
Bryan was very helpful and informative!
Wonderful! We're glad our support team could assist you effectively. Thanks for your feedback! - Kevin & Rivo Team
Dec. 31, 2024
I got live chat help for installation and customization and that was all it took to sell me! My last loyalty program only did email support. When I reached out with a question, I got actual help, not just links to articles!
We're glad our live chat support made such a positive impression. Thanks for choosing our loyalty program, and we're here to help whenever you need us! - Kevin & Rivo Team
Nov. 19, 2024
The Rivo team is such a great help! They set up my page for me which is godsend for a small business that has to do everything. 10/10 highly recommend
Thanks for the great review! We're glad we could help set up your page. Appreciate the recommendation! 😊 - Kevin & Rivo Team
Nov. 19, 2024
Supporting team is incredibly valuable. Very attentive, quick responses always and kind. Shoutout to Arianne!
Thanks for the shoutout! We're so glad to hear you've found our support team valuable and responsive. We appreciate your kind words! 😊 - Kevin & Rivo Team
Nov. 19, 2024
Arianna was absolutely incredible with her customer service and care. She helped me with my question and went above and beyond. I would highly recommend this app for every shopify store, my customers love that they get rewarded to shop with us. Thank you Rivo Team!
Thanks for the great review! We're thrilled you're happy with our service and that your customers love the rewards. Appreciate the recommendation! 😊 - Kevin & Rivo Team
Nov. 17, 2024
Very helpful support.
Great to hear that! Thanks for letting us know. We're always here to help! 😊 - Kevin & Rivo Team