Rivo: Loyalty Program, Rewards for Shopify

Rivo: Loyalty Program, Rewards

Retain customers with loyalty, rewards, referrals & accounts
Rating
4.8
Feedback
1,390
Reviews
Chart
#223
Shopify

All reviews

5 / 5 Share
Nov. 29, 2024

Would definitely recommend Rivo above all others, their support is exemplary and nothing short of first class.

Store Using app Total reviews Average rating
GOOD LIFE COFFEE 4 months 2 4.5
Developer Reply

Thank you so much for the amazing feedback! We're thrilled to hear you love Rivo and our support team. Always here to provide top-notch service! πŸ˜ŠπŸŽ‰ Kevin & Rivo Team

5 / 5 Share
March 20, 2025

Support is great, app works well! Arianne was super helpful to support on fixing the site not showing.

Store Using app Total reviews Average rating
Zola Nutrition 8 months 3 5.0
Developer Reply

Thanks for the feedback! We're glad you're enjoying the app and had a great experience with our support team. Always here to help! 😊 Kevin & Rivo Team

5 / 5 Share
Nov. 28, 2024

Quick a easy support from Pete. Great app with a lot of potential.

Store Using app Total reviews Average rating
VALERO 4 days 4 5.0
Developer Reply

Thanks for the awesome feedback! We're glad you had a quick and easy support experience. Excited for you to unlock the app's full potential! πŸš€πŸ˜Š Kevin & Rivo Team

5 / 5 Share
May 30, 2025

Arianne was amazing! So kind, helpful and patient. She is very knowledgeable and really saved the day with the help she gave me…and I’m not very techy so her help was very much appreciated.

Store Using app Total reviews Average rating
Tealicious Skincare 6 months 2 5.0
Developer Reply

Thank you for the kind words! We're so glad we could help and make things easier for you. Techy or not, we've got your back anytime! 😊 Kevin & Rivo Team

5 / 5 Share
Nov. 26, 2024

Some of the best support of any app. Sent weeks searching for a good loyalty app, and this one shined, the support is second to none and is great when your a active business owner on a crunch, with little knowledge about code related stuff. Always there to help and cant wait to launch the store with Rivo!

Store Using app Total reviews Average rating
Redneck Modifications LLC 5 months 1 5.0
Developer Reply

Amazing! We're so glad Rivo stood out for you and that our support team could make things easier. Best of luck with your launchβ€”we're here whenever you need us! πŸš€ Kevin & Rivo Team

5 / 5 Share
Nov. 25, 2024

So far, so good. Pete was very helpful and respectful.

Store Using app Total reviews Average rating
Smalltown ConnEtchin About 5 hours 5 5.0
Developer Reply

That's great to hear! We're glad you've had a positive experience so far. Thanks for the feedback! 😊 Kevin & Rivo Team

5 / 5 Share
April 6, 2026

Arianne was amazing! Very thoughtful, fast, and efficient! Highly recommend

Store Using app Total reviews Average rating
Valdeen Hair Over 1 year 1 5.0
Developer Reply

Thank you for the high recommendation! We're thrilled to hear you found our support thoughtful and efficient. 😊 Kevin & Rivo Team

5 / 5 Share
Nov. 25, 2024

Pete was super helpful, answered super quickly. Thank you a lot!!!

Store Using app Total reviews Average rating
Boutique Step in Style About 19 hours 6 5.0
Developer Reply

You're welcome! We're thrilled to hear you received quick and helpful responses. Thanks for letting us know! 😊 - Kevin & Rivo Team

5 / 5 Share
Nov. 25, 2024

Nice customer service to get the app started

Store Using app Total reviews Average rating
Teddy's hondenshop About 1 hour 2 3.0
Developer Reply

That's great to hear! We're glad our customer service could help get you started smoothly. 😊 - Kevin & Rivo Team

5 / 5 Share
Nov. 23, 2024

ARIANNE was so helpfull she really took the time to explain for me how it works i am not an expert on websites and sahe made it feel so easy and didnt made me feel like i had no idea what i was doing

Store Using app Total reviews Average rating
AC RENDON 2 days 1 5.0
Developer Reply

Wonderful! We're glad our support made things easy and comfortable for you. Thanks for sharing your positive experience! - Kevin & Rivo Team

4 / 5 Share
Nov. 22, 2024

Five star support (thanks Pete), but the app is exprensive.

Store Using app Total reviews Average rating
Povcars 3 days 3 4.7
Developer Reply

Thank you for the five-star review for our support team! We understand your concerns about the cost and are always looking for ways to deliver great value. - Kevin & Rivo Team

5 / 5 Share
Nov. 21, 2024

Paul was very helpful! Amazing app!

Store Using app Total reviews Average rating
Developer Reply

Thanks for the awesome feedback! We're glad you found our support helpful and are enjoying the app! - Kevin & Rivo Team

5 / 5 Share
Nov. 21, 2024

Great!

Store Using app Total reviews Average rating
Sapphire Wellness 8 days 1 5.0
Developer Reply

Awesome! Thanks for the great review! - Kevin & Rivo Team

5 / 5 Share
Nov. 21, 2024

Bryan was very helpful and informative!

Store Using app Total reviews Average rating
Sojourn 6 months 2 5.0
Developer Reply

Wonderful! We're glad our support team could assist you effectively. Thanks for your feedback! - Kevin & Rivo Team

5 / 5 Share
Dec. 31, 2024

I got live chat help for installation and customization and that was all it took to sell me! My last loyalty program only did email support. When I reached out with a question, I got actual help, not just links to articles!

Store Using app Total reviews Average rating
Haven Herbs About 1 month 9 4.9
Developer Reply

We're glad our live chat support made such a positive impression. Thanks for choosing our loyalty program, and we're here to help whenever you need us! - Kevin & Rivo Team

5 / 5 Share
Nov. 19, 2024

The Rivo team is such a great help! They set up my page for me which is godsend for a small business that has to do everything. 10/10 highly recommend

Store Using app Total reviews Average rating
Surfers Jewelry 9 days 3 5.0
Developer Reply

Thanks for the great review! We're glad we could help set up your page. Appreciate the recommendation! 😊 - Kevin & Rivo Team

5 / 5 Share
Nov. 19, 2024

Supporting team is incredibly valuable. Very attentive, quick responses always and kind. Shoutout to Arianne!

Store Using app Total reviews Average rating
Collecto About 18 hours 7 4.4
Developer Reply

Thanks for the shoutout! We're so glad to hear you've found our support team valuable and responsive. We appreciate your kind words! 😊 - Kevin & Rivo Team

5 / 5 Share
Nov. 19, 2024

Arianna was absolutely incredible with her customer service and care. She helped me with my question and went above and beyond. I would highly recommend this app for every shopify store, my customers love that they get rewarded to shop with us. Thank you Rivo Team!

Store Using app Total reviews Average rating
Kairos Creative Studio Over 3 years 1 5.0
Developer Reply

Thanks for the great review! We're thrilled you're happy with our service and that your customers love the rewards. Appreciate the recommendation! 😊 - Kevin & Rivo Team

5 / 5 Share
Nov. 17, 2024

Very helpful support.

Store Using app Total reviews Average rating
KRW Models 7 months 1 5.0
Developer Reply

Great to hear that! Thanks for letting us know. We're always here to help! 😊 - Kevin & Rivo Team

5 / 5 Share
Nov. 16, 2024

I had a fantastic experience with the Rivo Loyalty Rewards & Referrals application. It's an excellent tool for managing and boosting customer loyalty. Dan, from their support team, was incredibly helpful and ensured everything ran smoothly. I highly recommend this app for anyone looking to enhance their customer engagement and loyalty programs!

Store Using app Total reviews Average rating
ORGANIC LIVING About 12 hours 2 5.0
Developer Reply

We're thrilled you had a great experience with Rivo and our support team! Thanks for recommending usβ€”it means a lot. We're here to help anytime! - Kevin & Rivo Team

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