All reviews

Rating Breakdown

  • 5
    96% (2,113 ratings)
  • 4
    3% (65 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (11 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 5, 2024

Really responsive and personable customer service. Love this app so far!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thrilled you're loving our app and customer service! Your happiness is our priority. Thanks for the great review! 😊 - Kevin & Rivo Team

5 / 5 Share

March 4, 2024

Great app with great features and great support

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and support! Thank you so much for the positive feedback and review! 🌟 - Kevin & Rivo Team

5 / 5 Share

March 4, 2024

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 2, 2024

Using app

3 months

Total reviews

4

Average rating

4.5

5 / 5 Share

March 1, 2024

Exactly as described. Thanks, Pete -

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Happy to hear everything met your expectations! Thanks for the feedback. We're here whenever you need us. - Kevin & Rivo Team

5 / 5 Share

March 1, 2024

Very recommended app for a loyalty feature, and they have a great and responsive team, special thanks to James who helped us today!

Using app

About 1 year

Total reviews

3

Average rating

4.7

Developer Reply

So glad our app and team could support your loyalty feature needs! Your recommendation means a lot to us. Thanks for the shout-out! 😊 - Kevin & Rivo Team

5 / 5 Share

Feb. 28, 2024

Rivo is a great App and I must say, I'm thoroughly impressed! This app has completely exceeded my expectations. Not only is it user-friendly and intuitive, but it also offers a seamless experience from start to finish. Overall, I can't recommend the Rivo enough. This app has you covered. The team behind Rivo Store has done an excellent job, and I'm excited to continue using the app.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Wow, thanks for such amazing feedback! We're over the moon to hear Rivo exceeded your expectations. Your support means the world to us. Enjoy the app! - Kevin & Rivo Team

5 / 5 Share

Feb. 28, 2024

I can't speak to the app itself as I just added it to my store today, but their customer service is phenomenal. I had trouble figuring out somethings and Abbie was fantastic at helping me!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for sharing your experience! We're so happy our support team could assist you. Welcome to our community, and we're here for anything you need! 😊 - Kevin & Rivo Team

5 / 5 Share

Feb. 28, 2024

Really user friendly tool. The support team were very responsive on an issue I had and helped me resolve it quickly.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Happy to hear you found our app user-friendly and our support team helpful! Thanks for sharing your positive experience. 😊 - Kevin & Rivo Team

5 / 5 Share

Feb. 28, 2024

So far I have had no issues with the app. They also have a good and prompt support team. Thank you and keep it up.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the positive feedback! We're glad to hear our support team could assist you. We'll keep working hard to maintain your satisfaction! - Kevin & Rivo Team

5 / 5 Share

Feb. 26, 2024

Awesome app, and customer service is great! I love it

Using app

Almost 3 years

Total reviews

2

Average rating

3.0

Developer Reply

Thanks for the awesome review! We're so happy you love our app and customer service. Your satisfaction is our joy! πŸ˜„ - Kevin & Rivo Team

5 / 5 Share

Feb. 26, 2024

Very helpful and quick support. Abbie was right on it and I was able to get the app set up for my store within minutes. Thanks for all the support

Using app

4 days

Total reviews

4

Average rating

5.0

Developer Reply

Thrilled to hear our support was quick and helpful! Happy to have you up and running in no time. Thanks for your kind words! 😊 - Kevin & Rivo Team

5 / 5 Share

Feb. 29, 2024

Such a great experience! The woman who helped me got my issue resolved ASAP and lead me through everything that I needed to do. She even was able to do it on her end when I was struggling. Highly recommend them!

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Thrilled to hear about your great experience and quick resolution! Thanks for recommending us and for the shoutout to our team. 😊 - Kevin & Rivo Team

5 / 5 Share

Feb. 25, 2024

Your support and help is above and beyond boundaries, Thanks!

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

We're so glad to hear that! Going above and beyond for you is what we're here for. Thanks for your kind words! 😊 - Kevin & Rivo Team

5 / 5 Share

Feb. 25, 2024

good service

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the compliment! We're thrilled you enjoyed our service. 😊 - Kevin & Rivo Team

5 / 5 Share

Feb. 25, 2024

nice to chat with you and so helpfull and i just want to say her lots of thanks

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

So happy to chat and help out! Your thanks mean a lot to us. 😊 Please don't hesitate to reach out again! - Kevin & Rivo Team

4 / 5 Share

Feb. 25, 2024

The interaction with the customer support was very helpful.

Using app

About 2 months

Total reviews

5

Average rating

4.6

Developer Reply

Kevin here from Rivo! Thank you so much for leaving a review - I noticed you gave us 4 stars on the app - just wondering how we can improve your experience with the app from our support team? πŸ™‚ We'd love to hear it! πŸ’“

5 / 5 Share

Feb. 24, 2024

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2024

Mica was super nice and extremely helpful :)

Using app

About 24 hours

Total reviews

1

Average rating

5.0

Developer Reply

It's music to our ears that you are satisfied with our support. We're here to make your experience the best it can be. Thanks for the kind words! 😊 - Kevin & Rivo Team

5 / 5 Share

Feb. 23, 2024

Mica was awesome! Answered all my questions, handled my requests and even offered suggestions I didn't know were available.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

So glad our support team was awesome and went above and beyond for you! We're here to ensure you get the best experience. Thanks for sharing! 😊 - Kevin & Rivo Team