Rivo: Loyalty Program, Rewards

Quick, performant,very kind,a 5 stars CS for sure!

Extremely fast response and reply from customer service (Pete). Very friendly and knowledgeable.

Great app with great support. I messaged for some help and Abbie was straight back to me

User friendly! very simple to use. Love it <3

The supporting team is excellent, very quick response and helpful. Especially shouting out for Jel. All the features are easy to use. And the app is with great value. I really like the idea of tiered loyalty programme. The only thing is I really want the feature that the customer could have discount on every order they make once they reach certain tier rather than one-time off discount. I'll be so happy to update my plan as long as this feature becomes available.

Dan was very helpful! I was having trouble for HOURS trying to customize our widget and he fixed this in under 5 minutes. Highly recommend Rivo.

I don't know how to speak English very well but the boy was very kind and helped me with whatever I needed. Thank you so much

Rivo has been incredibly user-friendly and efficient. The support team, especially Bryan, provided invaluable assistance during our setup, ensuring a smooth and seamless integration.

So far I am loving the app and Bryan was very helpful.

Bryan had very nice manners, was quick to answer my questions and to the point.

Ich hatte das Vergnügen, mit Arianne über Rivo zu sprechen, und kann nur Positives berichten. Sie war unglaublich freundlich, geduldig und hat sich wirklich Zeit genommen, mir weiterzuhelfen. Sie hat meine Fragen kompetent beantwortet und mich hervorragend beraten. Ich habe mich während des gesamten Gesprächs gut aufgehoben gefühlt und bin sehr dankbar für ihre Unterstützung. Absolut empfehlenswert!

So far the service and set up have been wonderful and easy.

Customer service is great! Arianne was an amazing help, she was very responsive, knowledgeable and really kind. I'm really looking forward to using this app

This isn’t my first loyalty app I have used, but so far it does exactly what I need for a small business. I can’t yet afford the costly apps with all the bells and whistles, but this one hits the mark. It’s straightforward and reliable, and I’m more than happy with it. Plus, their support team is prompt, friendly, and super helpful (thanks Paul)

Pete was very nice and answered my questions quickly. As for the app itself, it's pretty easy to understand with the tutorials and video help included. My only complaint is that the free version feels skimpy. You don't even get to give birthday rewards on the free version. However it is just enough to get a rewards program started and I can still offer a decent amount of ways for customers to earn rewards. Considering the nice support this app has, I still think its a good one to grow with my shop.

Pete was very helpful and quick to resolve my concern. Thanks

Dan was quick to help out and was able to do everything ai requested. It was done so fast. Very impressed.

it was good and arianne responded to every doubts that i had. full points to her and the rivo team. great job

Arianne was very helpful in onboarding!