All reviews

Rating Breakdown

  • 5
    95% (1,315 ratings)
  • 4
    3% (42 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (23 ratings)

Reviews with Text

  • 96% (1,335)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 29, 2024

Nice app

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the feedback! We're glad you like the app. 😊 - Kevin & Rivo Team

5 / 5 Share

July 28, 2024

Super service client ! Abbie a su m'aiguiller et même me donner des conseils sur mon site internet. J'ai beaucoup apprécié ! Merci !

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Heureux de pouvoir vous aider ! Merci pour le message ; nous sommes heureux d'avoir pu vous aider avec votre site Web. 😊 - Kevin et l'équipe Rivo

5 / 5 Share

July 27, 2024

Great app! The support is excellent! Tried different loyalty apps before, but this is definitely by far the most flexible one and most likely suitable for many different kinds of loyalty programs.

Using app

4 days

Total reviews

7

Average rating

5.0

Developer Reply

Thanks for the fantastic review! We're thrilled our app meets your loyalty program needs so well. Here to support you anytime! - Kevin & Rivo Team

5 / 5 Share

July 26, 2024

Store

Vetmacy

Using app

About 2 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

July 25, 2024

The app works perfectly and the support team is excellent, especially Arianne, thank you very much

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great review! We're so happy to hear you're pleased with the app and our support team. 😊 - Kevin & Rivo Team

5 / 5 Share

July 25, 2024

The support is amazing. Very helpful. Can't wait to launch and test everything completely out!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for your kind words! We're thrilled to hear you're happy with our support and can't wait for your launch. Best of luck! - Kevin & Rivo Team

5 / 5 Share

July 23, 2024

Pete was great. He helped swiftly with what was needed. Hopeful that we maximize using Riva Loyalty.

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the awesome feedback! We're happy to help and can't wait to see how you make the most of Rivo Loyalty. Here’s to your success! 🚀 - Kevin & Rivo Team

5 / 5 Share

July 22, 2024

great support from Paul for newbies like me.

Store

JPHA

Using app

About 3 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for your feedback! We're happy to support newbies like you. Don't hesitate to reach out if you need any more help! - Kevin & Rivo Team

5 / 5 Share

July 20, 2024

After weighing up lots of programs we tried Rivo and were not disappointed. The flexible pricing structure is great and for the price included all the features we were looking for regardless of plan. Support team is fantastic and shout out to Abbie and Pete who helped us set up our landing pages and customise it to what we wanted for free! We were up and running in less than 24 hours. Highly recommend!

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

We're thrilled Rivo met your needs and that you're loving the flexible pricing! A big thanks for the shoutout to our support team. We appreciate your recommendation and are here anytime you need us! 😊 - Kevin & Rivo Team

5 / 5 Share

July 19, 2024

Top notch customer service! They helped me out finding customizations and answered all my questions with photos, videos, and explained well. I highly recommend reaching out if you have any questions. They are SUPER helpful!

Store

JSL

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thrilled to hear you had a top-notch experience with our customer service! Thanks for the recommendation and your kind words. We're here for any more questions you have! 😊 - Kevin & Rivo Team

5 / 5 Share

July 19, 2024

Bryan was amazing helping me with my store! I highly recommend using this APP !

Using app

About 2 months

Total reviews

2

Average rating

4.5

Developer Reply

Thrilled to hear you had a great experience! Thanks for recommending us, and we're always here to help with your store! 😊 - Kevin & Rivo Team

5 / 5 Share

July 18, 2024

much love for support they even provided some tips that are going to revump my store significantly

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

So glad we could help revamp your store! Thanks for the love, and we're here whenever you need more tips! 😊 - Kevin & Rivo Team

5 / 5 Share

March 6, 2025

great customer service from paul!

Using app

3 months

Total reviews

5

Average rating

4.8

Developer Reply

Thanks for the kind words! We're thrilled you enjoyed our customer service. Looking forward to serving you again soon! 😊 - Kevin & Rivo Team

5 / 5 Share

July 18, 2024

My experience so far has went well. Bryan was helpful in setting up initial items for me, and I look forward to generating more revenue with a rewards system in place.

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for sharing your experience! We're glad we could help get you started. Here’s to more success with your new rewards system! 🌟 - Kevin & Rivo Team

5 / 5 Share

July 17, 2024

Great service, and prompt replies from their chat and customer support.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Delighted to hear you enjoyed our service and prompt responses! Thanks for the awesome review! - Kevin & Rivo Team

5 / 5 Share

July 17, 2024

Store

Kyojin

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 28, 2024

Even though Rivo does not support Omnisend for email integrations, Jel was able to provide a work around solution, so I will give that a try. She was very kind.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Glad we could assist promptly! We're always here to help with any issues you encounter. Let us know if you need anything else! - Kevin & Rivo Team

5 / 5 Share

July 15, 2024

I love the app, and the service was great!

Store

Pizzazz

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you! We're thrilled you love the app and had a great experience with our service. Your feedback means a lot to us! - Kevin & Rivo Team

5 / 5 Share

July 12, 2024

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 16, 2024

So far, so good. The app seems to do everything I need it to. Bryan was a great help when I request an increase in customer limits.

Using app

About 1 month

Total reviews

3

Average rating

3.7

Developer Reply

Thanks for your feedback! We're thrilled the app meets your needs. Our support team is always here to assist you. Enjoy using our app! - Kevin & Rivo Team