Rivo: Loyalty Program, Rewards for Shopify

Rivo: Loyalty Program, Rewards

Retain customers with loyalty, rewards, referrals & accounts
Rating
4.7
Feedback
1,444
Reviews
Chart
#234
Shopify

All reviews

5 / 5 Share
July 4, 2024

the staff is very friendly and offered me a lot of great features for free they provide everything we need Thank you, Rivo team.

Store Using app Total reviews Average rating
Daraq.store 1 day 1 5.0
Developer Reply

Thank you for your kind words! We're thrilled you're enjoying our service and the free features. Your satisfaction means a lot to us! - Kevin & Rivo Team

5 / 5 Share
July 4, 2024

Arianne was super helpful with helping me finish getting my setup completed. She even went as far as helping me with something I didn't even know was a thing (Favicons). Highly recomend this app. Very cool app and excellent customer service!

Store Using app Total reviews Average rating
Yum At Hart 1 day 2 5.0
Developer Reply

Thanks for your review! So glad we could help with your setup and introduce you to favicons. Appreciate your recommendation! 😊 - Kevin & Rivo Team

5 / 5 Share
June 21, 2025

Ho avuto il piacere di collaborare con Abbie di recente e non potrei essere più soddisfatto del servizio ricevuto. Abbie si è dimostrata professionale, competente e incredibilmente disponibile in ogni fase del nostro progetto. La sua attenzione ai dettagli e la dedizione nel garantire che tutto fosse perfetto sono state veramente impressionanti. Dalla prima consultazione fino alla consegna finale, Abbie ha sempre mantenuto un atteggiamento positivo e proattivo, rispondendo prontamente a tutte le mie domande e preoccupazioni. La sua capacità di comprendere le mie esigenze e tradurle in risultati concreti è stata fondamentale per il successo del progetto. Inoltre, Abbie ha dimostrato una creatività eccezionale, offrendo suggerimenti e idee innovative che hanno superato le mie aspettative. La qualità del suo lavoro è eccellente e riflette la sua esperienza e il suo talento. Consiglio vivamente Abbie a chiunque cerchi un professionista affidabile e di alto livello. La sua passione per il lavoro e il suo impegno per la soddisfazione del cliente fanno di lei una risorsa preziosa. Non vedo l'ora di collaborare nuovamente con lei in futuro!

Store Using app Total reviews Average rating
NicoCeccoRings 8 months 3 5.0
Developer Reply

Grazie mille per le tue gentili parole! È stato un piacere lavorare con te al tuo progetto. Siamo felici di aver potuto aiutare e attendiamo con ansia future collaborazioni! - Squadra Kevin e Rivo

5 / 5 Share
July 2, 2024

We're busy deploying and so far- we love what we are seeing, and the response time has been phenomenal. Looking forward to officially rolling it out at the end of August!

Store Using app Total reviews Average rating
Developer Reply

Thanks for the great feedback! We're thrilled about your positive experience and can't wait for your official rollout in August! 🎉 If you need anything, we're here to help! - Kevin & Rivo Team

5 / 5 Share
July 1, 2024

Great app and great support! Very impressed

Store Using app Total reviews Average rating
i-Krave Chinese Kitchen Almost 2 years 2 3.0
Developer Reply

Thank you so much for your kind words! We're thrilled you're enjoying the app and our support. Let us know if you need anything else! - Kevin & Rivo Team

5 / 5 Share
July 1, 2024

Great experience with the app and the app support!

Store Using app Total reviews Average rating
New Infiniti About 1 hour 1 5.0
Developer Reply

Thanks for the shout-out! We're delighted you had a great experience with our app and support team. Cheers from all of us at Rivo! - Kevin & Rivo Team

5 / 5 Share
June 30, 2024

Customers love the Rewards, and Rivo customer service was super fast and helpful. Pete from Rivo helped me.

Store Using app Total reviews Average rating
The Diabetes Kitchen Over 1 year 6 5.0
Developer Reply

Thrilled to hear you're enjoying our app and had a great experience with our team! Thanks for choosing Rivo! - Kevin & Rivo Team

5 / 5 Share
June 28, 2024

This IS the app! We've searched high and low and THIS one has it all! Easy to setup & integrate. Very user friendly interface! 10 outta 10 highly recommend. Very helpful & kind support. Jel was so helpful that it made me speechless. This app developer wants everyone to WIN! This feels like the magic all small businesses need! Thank you Rivo!

Store Using app Total reviews Average rating
Bubble Bistro About 10 hours 3 5.0
Developer Reply

Wow, thanks for the glowing review! We're overjoyed to hear how much our app and support have helped. Your success is our goal. Thanks for choosing us! - Kevin & Rivo Team

5 / 5 Share
June 27, 2024

I just discovered this app and I hope it will be fantastic, the team was really great and helped me with great understanding. I love it and recommend!

Store Using app Total reviews Average rating
Matutina-Chic 4 months 10 5.0
Developer Reply

Welcome aboard! We're thrilled to have you. It's fantastic to hear you've had a great experience with our team. Thanks for recommending us! - Kevin & Rivo Team

5 / 5 Share
June 27, 2024

Store Using app Total reviews Average rating
Impala Online About 23 hours 1 5.0
5 / 5 Share
June 26, 2024

Great service for my store. Helpful customer service. Great app overall.

Store Using app Total reviews Average rating
APEX | Clothing Company About 9 hours 2 5.0
Developer Reply

Thank you for the positive feedback! We're delighted to hear you're happy with our service and find our app helpful for your store! - Kevin & Rivo Team

5 / 5 Share
June 26, 2024

Incredible app! Super easy to use and super quick to set up. Also I needed help from support and they were brilliant to respond. Very happy with the service.

Store Using app Total reviews Average rating
unwontedapparel 1 day 5 5.0
Developer Reply

Thank you for the incredible review! We're thrilled to hear you find our app easy to use and our support team helpful. Your satisfaction means a lot to us! - Kevin & Rivo Team

5 / 5 Share
June 25, 2024

Just tried out the app. They have a very helpful team. Special thanks to Abbie, who helped us in getting the new app going and useful tips for improving our website. After some research and trying different apps, this app is the best choice for a startup. It offers the best value for the package and has a great support team.

Store Using app Total reviews Average rating
SusanSilk About 24 hours 5 5.0
Developer Reply

Thanks for the great review! We're thrilled to hear our app and team have been so helpful for your startup. Here's to your continued success! - Kevin & Rivo Team

5 / 5 Share
June 25, 2024

I must say It is awesome App, and their Customer Care Service is good Specially thanks to Mr. Paul for his kind response.

Store Using app Total reviews Average rating
Confiance Co 3 months 1 5.0
Developer Reply

We're thrilled that you think our app is awesome! Our customer care team is here to help anytime. Thanks for your kind words! 😊 - Kevin & Rivo Team

5 / 5 Share
June 20, 2024

I recently started using the Rivo app and have been thoroughly impressed with its functionality and user-friendly interface. What made my experience even better was the exceptional customer service provided by Abbie. She was incredibly helpful and patient, answering all my questions promptly and thoroughly. Her support made navigating the app and utilizing its features much easier. I highly recommend the Rivo app, and a special shout-out to Abbie for her outstanding assistance!

Store Using app Total reviews Average rating
BabylonCutters About 6 hours 1 5.0
Developer Reply

Thank you so much for your fantastic review! We're delighted about your positive experience with our app and customer service. Your shout-out means the world to us! - Kevin & Rivo Team

5 / 5 Share
June 17, 2024

very great app, I use to choose simile as my loyalty app, but the price too expensive for me, with Rivo, the price is much much better, and the greatest part is customer support, that really impressive me

Store Using app Total reviews Average rating
Hanboost 2 months 5 5.0
Developer Reply

Thank you so much for your kind words! We're thrilled you're enjoying Rivo and our customer support. We always strive to offer great value. Your feedback means a lot to us! 😊 - Kevin & Rivo Team

5 / 5 Share
June 17, 2024

Friendly employee and solved my problem. Thanks a lot!

Store Using app Total reviews Average rating
Knightsmen Grooming 4 months 3 3.3
Developer Reply

Thank you for your feedback! We're glad our team could assist you effectively. Let us know if you need anything else in the future! - Kevin & Rivo Team

5 / 5 Share
June 16, 2024

The app is great but the customer service is UNBELIEVABLE. They will walk you through any issues you have, step by step and stay with you until its fixed.

Store Using app Total reviews Average rating
Wreaths of Bloom About 1 month 1 5.0
Developer Reply

Thank you for your kind words! We're delighted you're happy with our app and customer service. We're here to help anytime you need us! - Kevin & Rivo Team

5 / 5 Share
June 12, 2024

I just started using this app. So far so good. Pete has really helped me along the way. A few little hiccups with setting things up, and tricky to grasp everything, but the support has been great so far. I do wish they had a few more training courses available to help newbies or an option for a flat rate to get a bit more support and direction. However, the software and features are pretty great for the price. I think this will be a true asset to my store.

Store Using app Total reviews Average rating
The Bold Sleeve 1 day 4 5.0
Developer Reply

Thanks for your feedback! We're glad our support team has been helpful. We'll consider more training options to better assist new users like yourself. Happy to have you with us! - Kevin & Rivo Team

5 / 5 Share
June 12, 2024

I was fortunate to have Abbie assist me setting up a loyalty and referral program and can't say enough here about the fantastic service I received. The cost of the app can't be beat for what you get. While the free app has everything I need to get started, I opted for the Scale plan with a fully customized landing page and more enhanced options. This plan is still WAY less expensive than the majority of loyalty programs. Plus it is extremely straightforward and easy to use and understand (both from a customer perspective and a user perspective). The landing page was beautifully developed according to my established theme in just a short time. All my questions were answered and I was supported every step of the way. Too bad I can't leave more stars but I can't recommend this app enough.

Store Using app Total reviews Average rating
Developer Reply

Thrilled to hear about your positive experience! Thanks for choosing our Scale plan. We're always here to support your growth and make sure you have everything you need. Thanks for the fantastic review! - Kevin & Rivo Team

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