All reviews

Rating Breakdown

  • 5
    96% (2,242 ratings)
  • 4
    3% (69 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (11 ratings)
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5 / 5 Share

Dec. 4, 2023

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2023

Very helpful in getting setup. Very fast and responsive!

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your kind words! Thrilled to hear you had a smooth setup. We're here anytime you need help! - Lea & Rivo Team

5 / 5 Share

Nov. 28, 2023

Just installed the app, quite a lot to go through, but customer support has been superb!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Great to hear you're enjoying the app and our support team! We're always here to help whenever you need us. - Lea & Rivo Team

5 / 5 Share

Nov. 27, 2023

Super easy to connect with Arianne over chat. She was very responsive and addressed all of my questions and helped with what I needed. Very nice and polite. Love the Rivo family of apps!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Happy to hear you had a great experience! Thanks for choosing Rivo. We're always ready to help with any questions. - Lea & Rivo Team

5 / 5 Share

Sept. 20, 2024

Arriane was able to help me troubleshoot my issue in minutes and I was back to my day. Very efficient and super friendly.

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for sharing your experience! We're always here to offer tips and quick help for your store. - Lea & Rivo Team

5 / 5 Share

Nov. 26, 2023

Awesome

Store

BamBam

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your feedback. We'll keep doing our best to provide you with top-notch experience. - Lea & Rivo Team

5 / 5 Share

Nov. 23, 2023

Mica was very helpful on getting me set up. Customer service is very responsive and all for free!

Using app

About 3 hours

Total reviews

4

Average rating

5.0

Developer Reply

So glad to hear you found our support team helpful and responsive! Thanks for your review! - Lea & Rivo Team

5 / 5 Share

Nov. 23, 2023

Very easy to use and to make changes to points. Great features and excellent customer service.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a ton for your kind words! Delighted to hear you're enjoying our features and support. We appreciate the feedback! - Lea & Rivo Team

5 / 5 Share

Nov. 22, 2023

She did an awesome job .. answered all my questions and even went the extra step to provide additional information.

Store

QBird

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

So glad you found the support team helpful! We always strive to go the extra mile for our customers. Thank you for your kind words! - Lea & Rivo Team

5 / 5 Share

Nov. 22, 2023

Quick help and responsive team. App functions as well.

Store

Nemisis

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

So glad to hear you find our app and team helpful! Thanks for your kind words. We're always here for you! - Lea & Rivo Team

5 / 5 Share

Nov. 19, 2023

Arianne was amazing! Launching the rewards program was made easy with her helping. She is the embodiment of CX service.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

So happy to hear you found our support amazing! Thanks for sharing your experience. We value your feedback! - Lea & Rivo Team

5 / 5 Share

Nov. 19, 2023

The functionality is very comprehensive and the pricing is reasonable. Most notably, their customer service team is fantastic, providing solutions to my myriad of questions and responding quickly, very patiently, with issues resolved one by one! Simply the best customer service team I know! Must kudos 3000 times!

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for your awesome feedback! We're thrilled our support team could help you out. Your kind words mean the world to us! - Lea & Rivo Team

5 / 5 Share

Nov. 18, 2023

Awesome Help!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

So glad to hear we could help! If you have any more questions or need further assistance, just let us know. Thanks for the review! - Lea & Rivo Team

5 / 5 Share

Nov. 17, 2023

Customer support is A++ and love the functionality and ease of using this app.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled to hear you're enjoying our app and finding our support helpful. Your feedback means a lot! - Lea & Rivo Team

5 / 5 Share

Nov. 14, 2023

Abbie is awesome thank you for your help and this app, my customers are happy to use the rewards al the time

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

So glad to hear your customers love the rewards! Thank you so much for sharing your experience with the app. - Lea & Rivo Team

5 / 5 Share

Nov. 11, 2023

Great app! I love how many features are free for small businesses like mine. And, the customer service is top-notch!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much! We're thrilled to hear our app and support hit the mark for your business. Enjoy the free features! - Lea & Rivo Team

5 / 5 Share

Nov. 9, 2023

i was chatting with Mica and she was very profissional and helpful. I definitely recommend her and the Rivo. Thank you very much. Rui

Using app

32 minutes

Total reviews

3

Average rating

5.0

Developer Reply

So glad to hear that you had a great experience. We appreciate your kind words and recommendation! - Lea & Rivo Team

5 / 5 Share

Nov. 8, 2023

Using app

5 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 6, 2023

Moved from Stamped Loyalty and really enjoying the customer service and customization and a lesser price. I highly recommend.

Using app

7 days

Total reviews

7

Average rating

5.0

Developer Reply

So glad you're enjoying our services and finding great value in our app! Thanks for your recommendation, means a lot to us! 🙌 - Lea & Rivo Team

5 / 5 Share

Nov. 2, 2023

This app allows an amazing amount of customization, and it's all very intuitive. Ran into a hiccup when we rolled out a new theme but Arianne was so helpful and got it solved in minutes!

Using app

15 days

Total reviews

2

Average rating

4.5

Developer Reply

Happy to hear our support team was able to assist you promptly! Enjoy your personalized app experience, and thanks for the positive feedback! - Kevin & Rivo Team