Rivo: Loyalty Program, Rewards
Retain customers with loyalty, rewards, referrals & accounts
Rating
4.8
feedback
1,388
chart
#988
All reviews
Review RSS Feed
May 21, 2024
Arianne from the chat was amazing and very helpful thank you so much for all your help!!
Thanks for the feedback! We're glad our chat support could assist you. If there's anything else we can do to improve your experience, just let us know! - Kevin & Rivo Team
May 20, 2024
Super helpful during onboarding! Abbie was great!
Delighted to hear you found our onboarding helpful and support great! We're here whenever you need assistance. Thank you for your feedback! - Kevin & Rivo Team
May 20, 2024
this app is the best referral/ loyalty app you can add to your store i have not been using it long but the support has always been there and they are always so helpful and will do anything they can i would definitely recommend
Thank you so much for your kind words! We're thrilled to hear you're enjoying our app and our support team. Your recommendation means a lot to us! 😊 - Kevin & Rivo Team
May 19, 2024
I had to contact support to remove branding and spoke with Pete and had an excellent experience. He was attentive and quick in solving what I needed done.
Delighted to hear you had a smooth experience with our support team! We're here to help. Let us know if there's anything else we can assist you with. - Kevin & Rivo Team
May 14, 2024
Amazing extension and support. Rivo team is available and always improving their solution, it's perfect.
Thanks a bunch! We're thrilled you love our extension and support. Continuous improvement is our goal, so stay tuned for even more greatness! - Kevin & Rivo Team
May 13, 2024
The customer service is very responsive and helpful. They went above and beyond to help me with my issues and give additional recommendateions to improve the quality of my store.
Thanks for the kind words! Glad we could assist you effectively. Feel free to reach out anytime for more tips to enhance your store's quality. - Kevin & Rivo Team
May 7, 2024
Nice work from the support team (Jel), yet getting to know the app
Glad you're enjoying the support! Feel free to explore more of the app's features at your own pace. We're here to help if you have any questions! - Kevin & Rivo Team
May 3, 2024
Jel was extremely helpful and great customer service. Great app!
Thanks a bunch! Glad we could assist you. Our team strives to deliver top-notch service. Enjoy using our app! - Kevin & Rivo Team
May 3, 2024
The service is wonderful. The product is great. I love it!
Thank you for your kind words! We're thrilled you love our service and product. Your satisfaction means everything to us! - Kevin & Rivo Team
May 2, 2024
I haven't started using this as our website hasn't opened, but I have installed it and gone through the settings, and been talking to their live chat support. Super seamless and easy experience so far. Cannot fault the team or software. The software gives you all kinds of options to generate rewards, I think it will pull in new clients. Can't wait to launch my site and see how things go.
Thank you for sharing your positive experience! We're thrilled about your seamless setup and helpful support. Best wishes for a successful website launch! - Kevin & Rivo Team
May 2, 2024
Always there for support and on speed!
We're thrilled you had a super experience! Thanks for your enthusiasm! If you need anything, we're here for you. 🌟 - Kevin & Rivo Team
May 1, 2024
I already love this app! Abbie was a great help and delivered more than I can ask for!
We're delighted you're loving the app! Our support team is here to exceed your expectations every time. Enjoy your experience! 😊👍 - Kevin & Rivo Team
May 1, 2024
I had such an amazing and positive customer service experience with Abbie at Rivo earlier today. While my query was simple enough in itself, Abbie went above and beyond and I came away with quite a few tips on how to make my online store better - so helpful for someone like myself who is a newbie to the world of e-commerce. Cheers!
We're thrilled about your positive experience with our support team! Helping you succeed in e-commerce is what we're all about. Cheers to your success! 🎉 - Kevin & Rivo Team
April 30, 2024
We switched to this app mainly because of the customer support! amazing
Thanks for switching! Glad to hear you're enjoying our customer support. Let us know if there's anything else we can do for you! 😊👍 - Kevin & Rivo Team
April 29, 2024
So far great and amazing customer service. Really eager to have this up and running.
We're glad you're having a great experience with our customer service! We're excited to help you get up and running smoothly. - Kevin & Rivo Team
April 27, 2024
The customer service is very helpful, it does takes me about 3 hours to set it up completely but I'm happy with how everything turns out!
Thanks for sticking with it! We're glad to hear that you're happy with the results. If you need further assistance, we're here to help! 😊 - Kevin & Rivo Team
April 27, 2024
great quick customer support in chat feature.
Thanks for your feedback! We're happy to hear you had a great experience with our chat support. 😊 - Kevin & Rivo Team
April 25, 2024
I'm very new to this app, but so far it seems great and the customer service team is fabulous.
Thanks for the kind words! We're thrilled you're enjoying the app and our customer service. Welcome aboard! 😊 - Kevin & Rivo Team
April 24, 2024
Fantastic customer service!!!
It's music to our ears that you are happy with our customer service! Your 5-star review is much appreciated! 🌟 - Kevin & Rivo Team
April 23, 2024
Abby with the help desk was great for setup, got rid of customer limits and the branding logo. She also took the time to look at our store and gave us info to make a correction we missed.
Thanks for your review! We're thrilled to have assisted you effectively with your setup and store improvements. Looking forward to serving you again! 😊 - Kevin & Rivo Team