Rivo: Loyalty Program, Rewards for Shopify

Rivo: Loyalty Program, Rewards

Retain customers with loyalty, rewards, referrals & accounts
Rating
4.7
Feedback
1,444
Reviews
Chart
#302
Shopify

All reviews

5 / 5 Share
March 29, 2024

Great support (Jel - thanks).

Store Using app Total reviews Average rating
Developer Reply

Happy to help! Thanks for the shout-out. We're here whenever you need us. - Kevin & Rivo Team

5 / 5 Share
March 28, 2024

awesome

Store Using app Total reviews Average rating
Eimy Lala Shop About 1 hour 2 5.0
Developer Reply

Thank you so much for the review! Feel free to reach out if you need help along the way! ๐Ÿ™‚ - Kevin & Rivo Team

5 / 5 Share
March 27, 2024

Mica's customer service was amazing.

Store Using app Total reviews Average rating
A2K Scientific 31 minutes 1 5.0
Developer Reply

It's music to our ears that you are happy with our customer service! Your 5-star review is much appreciated! ๐ŸŒŸ - Kevin & Rivo Team

5 / 5 Share
March 27, 2024

Great customer service! We have been using the Rivo app for around 6 months and have experienced positive benefits as a business whilst our customers enjoy the loyalty perks. When we hit an issue with the customer login process and the Rivo page's visibility, we were promptly assisted by the customer service team who were very helpful in solving our queries. Particular thanks are to be given to Jel who cracked an issue whilst we were transferring to a new theme!

Store Using app Total reviews Average rating
SMALL-FOLK About 1 year 2 5.0
Developer Reply

Thrilled about your positive experience with Rivo and our customer service! Big thanks for the shoutout. We're always here to ensure everything runs smoothly for you and your customers! - Kevin & Rivo Team

5 / 5 Share
March 26, 2024

Customer Service has been wildly helpful. We're just getting started, but really happy to be working with such an attentive & trustworthy team.

Store Using app Total reviews Average rating
Go Rings 6 months 6 4.3
Developer Reply

Thrilled you're on board and finding our team helpful! We're just as excited to support you. Here's to a great journey ahead! ๐ŸŒŸ - Kevin & Rivo Team

5 / 5 Share
March 25, 2024

Timely response and hassle free updates

Store Using app Total reviews Average rating
Shas jewelry supplies 2 days 1 5.0
Developer Reply

Great to hear you experienced timely responses and smooth updates! Thanks for the positive feedback. Here to make things hassle-free! - Kevin & Rivo Team

5 / 5 Share
March 24, 2024

these guys are amazing! I had Abbie help me with a few questions, she went well above and beyond. 10/10 support!!

Store Using app Total reviews Average rating
Seppuku About 2 hours 1 5.0
Developer Reply

Thrilled to hear you received amazing support and had your questions answered! Thanks for the perfect score. We're always here to help! ๐ŸŒŸ - Kevin & Rivo Team

5 / 5 Share
March 24, 2024

Abbie was a pleasure to communicate with and gave helpful suggestions for improving the store.

Store Using app Total reviews Average rating
Pressii 5 days 2 5.0
Developer Reply

So glad you had a positive experience and found our suggestions helpful! It's our pleasure to support your store's growth. Thank you! - Kevin & Rivo Team

5 / 5 Share
March 24, 2024

Amazing help & support from Arianne. Easy setup and usability.

Store Using app Total reviews Average rating
Teadaan India About 2 hours 1 5.0
Developer Reply

Thrilled you found the setup easy and our support helpful! Thanks for the amazing feedback! Here's to your continued success ๐Ÿš€๐ŸŒŸ. - Kevin & Rivo Team

5 / 5 Share
March 21, 2024

Great app and wonderful support

Store Using app Total reviews Average rating
Beatnik & Sons 2 days 1 5.0
Developer Reply

Thank you! We're thrilled you love our app and support. Your feedback means the world to us. Here if you ever need anything! - Kevin & Rivo Team

1 / 5 Share
March 21, 2024

Store Using app Total reviews Average rating
Moshades About 1 hour 4 2.8
Developer Reply

Hey Moshades team! James here from Rivo โ€“ just reaching out to get to the bottom of what's happening here. I reached out over email to help make things right. Cheers, James

5 / 5 Share
March 21, 2024

The app is complete and professional. Just as customer support is quick and close to the customer's needs.

Store Using app Total reviews Average rating
Classic Design Italia 33 minutes 1 5.0
Developer Reply

Thanks for your kind words! We're glad our app and support hit the mark for you. Your satisfaction is our priority. Here whenever you need us! - Kevin & Rivo Team

5 / 5 Share
March 19, 2024

I love this Loyalty app! Itโ€™s easy to navigate, and keeps my customers coming back! The online chat representative Abbie was kind, patient, and knowledgeable! Thank you Rivo!

Store Using app Total reviews Average rating
Crown Couture Almost 3 years 1 5.0
Developer Reply

Thanks a ton for your fantastic feedback! We're overjoyed to hear Rivo and our app are making a difference for you and your customers. Here for you anytime! - Kevin & Rivo Team

5 / 5 Share
March 19, 2024

Jel was extremely helpful and answered all of my questions. She even offered some great advice to help my site's appearance. Great Job!

Store Using app Total reviews Average rating
Developer Reply

Wow, thanks for the awesome review! We're so glad we could help. Don't hesitate to reach out if you need more advice or support. Cheers! - Kevin & Rivo Team

5 / 5 Share
Aug. 20, 2024

Abbie was fantastic. She verified my account quickly and also provided a few improvement advice. Great customer service from Rivo.

Store Using app Total reviews Average rating
Royal Pure Nest 5 months 2 5.0
Developer Reply

Delighted to know we delivered fantastic support and helpful advice for your account! We aim for great service. Thanks for acknowledging our efforts! - Kevin & Rivo Team

5 / 5 Share
March 18, 2024

Awesome customer service experience, top notch!!!

Store Using app Total reviews Average rating
DTF Midwest 10 days 1 5.0
Developer Reply

Thrilled you had an awesome customer service experience! We strive for top-notch support. Thanks for the shoutout! - Kevin & Rivo Team

5 / 5 Share
March 18, 2024

Very helpful and professional

Store Using app Total reviews Average rating
4th Dimension Apparel 10 months 1 5.0
Developer Reply

Thank you! We're thrilled you found our team helpful and professional. We're here whenever you need us! - Kevin & Rivo Team

5 / 5 Share
March 17, 2024

Super fast customer service and such great response time! I got all the help I needed from Paul. He went an extra mile to answer all my questions and send me the correct documents to implement.

Store Using app Total reviews Average rating
LOVELEENยฎ๏ธ 22 days 2 5.0
Developer Reply

Thrilled to hear about your positive experience with our customer service! We're always here to go the extra mile for you. Thanks for sharing your feedback! - Kevin & Rivo Team

5 / 5 Share
March 16, 2024

Just installed the app and happy with their customer support so far. I don't foresee any issues in the future. Thanks Rivo!

Store Using app Total reviews Average rating
Essential Soapworks 2 days 5 5.0
Developer Reply

Great to hear you're off to a good start with us! We're here to ensure it stays that way. Thanks for choosing Rivo! ๐Ÿ˜Š - Kevin & Rivo Team

5 / 5 Share
March 15, 2024

We recently began using this loyalty app, and I'm thoroughly impressed by its simplicity in setting up. The support team has been incredibly helpful and kind whenever I've reached out with questions or concerns. The free version, allows small businesses like mine to check out the app's functionality and work with the basic program, which is excellent and has all the vital features, until we're ready to upgrade. This shows that Rivo genuinely cares about its clients' long term success. We highly recommended this app for anyone looking to start a customer loyalty & referral program.

Store Using app Total reviews Average rating
99things 17 days 5 5.0
Developer Reply

So glad to hear you're enjoying our app and support! We're here for your success, every step of the way. Thanks for the high recommendation! ๐Ÿš€ - Kevin & Rivo Team

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