All reviews

Rating Breakdown

  • 5
    95% (1,315 ratings)
  • 4
    3% (42 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (23 ratings)

Reviews with Text

  • 96% (1,335)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 11, 2024

Fast and great support :)

Store

Plantsy

Using app

About 3 hours

Total reviews

2

Average rating

4.5

Developer Reply

So glad you're happy with our support! Thanks for the kind words. If you need anything else, we're here for you. 😊 - Kevin & Rivo Team

5 / 5 Share

March 10, 2024

great customer support

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 - Kevin & Rivo Team

5 / 5 Share

March 7, 2024

Excellent especially the service is great

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thrilled to hear you enjoyed our service! Thanks for the excellent review. We're here whenever you need us! 😊 - Kevin & Rivo Team

5 / 5 Share

March 7, 2024

Lovely program with great assistant!

Using app

Almost 3 years

Total reviews

6

Average rating

5.0

Developer Reply

Thrilled you're enjoying our app and support! Thanks for the lovely feedback. Here to help anytime! 😊 - Kevin & Rivo Team

5 / 5 Share

March 6, 2024

Great chatting with Paul, quick, effective and very knowledgeable staff..what a pleasure!

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

So glad to hear your experience was a pleasure! Thanks for appreciating our quick and knowledgeable staff. Your feedback means the world to us! 😊 - Kevin & Rivo Team

5 / 5 Share

March 6, 2024

Great!Customer service solved my problem perfectly!

Store

Joylike

Using app

About 1 month

Total reviews

6

Average rating

5.0

Developer Reply

Awesome to hear your problem was solved perfectly! Our customer service is here for you anytime. Thanks for the positive feedback! 🌟 - Kevin & Rivo Team

5 / 5 Share

March 5, 2024

Really responsive and personable customer service. Love this app so far!

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thrilled you're loving our app and customer service! Your happiness is our priority. Thanks for the great review! 😊 - Kevin & Rivo Team

5 / 5 Share

Feb. 28, 2024

Rivo is a great App and I must say, I'm thoroughly impressed! This app has completely exceeded my expectations. Not only is it user-friendly and intuitive, but it also offers a seamless experience from start to finish. Overall, I can't recommend the Rivo enough. This app has you covered. The team behind Rivo Store has done an excellent job, and I'm excited to continue using the app.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Wow, thanks for such amazing feedback! We're over the moon to hear Rivo exceeded your expectations. Your support means the world to us. Enjoy the app! - Kevin & Rivo Team

5 / 5 Share

Feb. 28, 2024

I can't speak to the app itself as I just added it to my store today, but their customer service is phenomenal. I had trouble figuring out somethings and Abbie was fantastic at helping me!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for sharing your experience! We're so happy our support team could assist you. Welcome to our community, and we're here for anything you need! 😊 - Kevin & Rivo Team

5 / 5 Share

Feb. 28, 2024

Really user friendly tool. The support team were very responsive on an issue I had and helped me resolve it quickly.

Using app

About 3 hours

Total reviews

3

Average rating

5.0

Developer Reply

Happy to hear you found our app user-friendly and our support team helpful! Thanks for sharing your positive experience. 😊 - Kevin & Rivo Team

5 / 5 Share

Feb. 28, 2024

So far I have had no issues with the app. They also have a good and prompt support team. Thank you and keep it up.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the positive feedback! We're glad to hear our support team could assist you. We'll keep working hard to maintain your satisfaction! - Kevin & Rivo Team

5 / 5 Share

Feb. 26, 2024

Awesome app, and customer service is great! I love it

Using app

Almost 3 years

Total reviews

2

Average rating

3.0

Developer Reply

Thanks for the awesome review! We're so happy you love our app and customer service. Your satisfaction is our joy! πŸ˜„ - Kevin & Rivo Team

5 / 5 Share

Feb. 26, 2024

Very helpful and quick support. Abbie was right on it and I was able to get the app set up for my store within minutes. Thanks for all the support

Using app

4 days

Total reviews

4

Average rating

5.0

Developer Reply

Thrilled to hear our support was quick and helpful! Happy to have you up and running in no time. Thanks for your kind words! 😊 - Kevin & Rivo Team

5 / 5 Share

Feb. 29, 2024

Such a great experience! The woman who helped me got my issue resolved ASAP and lead me through everything that I needed to do. She even was able to do it on her end when I was struggling. Highly recommend them!

Using app

5 days

Total reviews

3

Average rating

5.0

Developer Reply

Thrilled to hear about your great experience and quick resolution! Thanks for recommending us and for the shoutout to our team. 😊 - Kevin & Rivo Team

5 / 5 Share

Feb. 25, 2024

good service

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the compliment! We're thrilled you enjoyed our service. 😊 - Kevin & Rivo Team

5 / 5 Share

Feb. 23, 2024

Mica was awesome! Answered all my questions, handled my requests and even offered suggestions I didn't know were available.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

So glad our support team was awesome and went above and beyond for you! We're here to ensure you get the best experience. Thanks for sharing! 😊 - Kevin & Rivo Team

5 / 5 Share

Feb. 23, 2024

Mica is number 1 in customer support 10/10

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thrilled to hear we've delivered top-notch customer support! Thanks for the high praise. We're proud to have her on the team! 😊 - Kevin & Rivo Team

5 / 5 Share

Feb. 23, 2024

Store

PartPal

Using app

4 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 22, 2024

Everything is set up really well and the customer service is awesome !

Store

Keepit

Using app

41 minutes

Total reviews

9

Average rating

5.0

Developer Reply

So happy to hear everything's set up well and you're loving our customer service! We're here to make your experience awesome. Thanks for the feedback! 😊 - Kevin & Rivo Team

5 / 5 Share

Feb. 22, 2024

Store

Dalix

Using app

10 months

Total reviews

1

Average rating

5.0