All reviews

Rating Breakdown

  • 5
    96% (2,242 ratings)
  • 4
    3% (69 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (11 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 24, 2023

YES! 100% recommend. Especially because of the customer support agents. Abbie and Arianne were great and helped me get through any issues and got my store looking perfect!

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the awesome review! We're thrilled to hear that you had a fantastic experience with our team. Thank you so much for recommending us! We're here whenever you need us. - Lea & Rivo Team

5 / 5 Share

Aug. 23, 2023

Rivo has been pivotal in getting our customers coming back for more. Their customer service is great, and the app is easy to setup and run. Will definitely recommend!

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your awesome review! Our team works hard to provide top-notch customer service and make app setup a breeze. We appreciate the recommendation and look forward to assisting you again soon! - Lea & Rivo Team

5 / 5 Share

Aug. 23, 2023

The customer support so far has been great. They are super friendly and took the time to make sure I had all of my questions answered before signing off. Great service so far

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave an amazing review! 🙌 We genuinely appreciate your kind words and are glad we could address all your questions and concerns. Thank you for choosing Rivo, and we look forward to providing you with continued excellent service! 👍 - Lea & Rivo Team

5 / 5 Share

Aug. 22, 2023

Jel was so helpful, fixed my initial issue and gave me tips on other ways to update my store and make it look more professional! Thanks again Jel!

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that our team was able to help you out and provide tips for your store! Thanks for choosing Rivo, we're here for you anytime! - Lea & Rivo Team

5 / 5 Share

Aug. 21, 2023

Excellent customer service and a great app I think my sales will increase dramatically. Arianne is very helpful and knowledgeable.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your awesome feedback! We always aim to provide excellent customer service. Thank you so much for your support! If you ever need any more assistance, feel free to reach out. Cheers! - Lea & Rivo Team

5 / 5 Share

Aug. 21, 2023

Je suis à mes débuts mais je suis complètement conquise surtout par la gentillesse et la bienveillance de celle qui s'est occupée de moi, Ariane.

Using app

About 2 months

Total reviews

18

Average rating

5.0

Developer Reply

Merci beaucoup pour votre aimable critique ! 😊 Nous sommes ravis que vous ayez apprécié votre expérience avec notre équipe. Nous sommes heureux de vous compter parmi nos clients et nous continuerons à travailler dur pour fournir un service exceptionnel. - Lea & Rivo Team

5 / 5 Share

Aug. 20, 2023

We had an issue on the site and I got in touch with Customer care and Paul was brillant, he went above and beyond to help us solve the issue. The whole set up is so easy to use. Would definitely recommend this app

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

We're so glad to hear about your experience! We always strive to go above and beyond to help resolve any issues! Thanks for recommending us, and we can't wait to continue delivering an amazing experience for you! - Lea & Rivo Team

5 / 5 Share

Aug. 20, 2023

I initially had a billing question, and Paul was very quick to respond and very helpful. Since I had him, I reluctantly asked if there was a way to change the visual appearance of my prompts. To my surprise, he dove right in and completely recoded them for appearance and performance and didn't give up until it was exactly what I wanted. He was extremely helpful, so kind and so patient! I was not expecting caliber of help that I received appreciate this level of service more than I can express as someone who is new to ecommerce with zero coding experience. I highly recommend Rivo and appreciate Paul's help so much. Thank you, sir!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind review! 🙌🏼 We're thrilled to have been able to assist you with your concerns and go beyond to help with the app setup. We genuinely appreciate your support and recommendation. Your kind words mean the world to us! Thank you for giving us the opportunity to help. We're here for you whenever you need us! - Lea & Rivo Team

5 / 5 Share

Aug. 20, 2023

I'm introducing this app into my store and it looks fantastic! The onboarding process was great and easy. Paul guided me and helped me a lot with everything!

Using app

36 minutes

Total reviews

3

Average rating

5.0

Developer Reply

We're so glad you love our app for your store! 🎉 It's awesome to know that the onboarding process was a breeze, and we're glad we could assist you along the way. Thank you so much for your feedback! - Lea & Rivo Team

4 / 5 Share

Aug. 19, 2023

The app is good and easy to use for my customers. The customer service is awesome, quick and helpful responses. I just hate they nearly doubled their prices but it's still not as expensive as some other apps. I definitely would recommend to others.

Using app

Over 1 year

Total reviews

3

Average rating

4.3

Developer Reply

Thanks for the review! We're glad you find our app easy to use and the customer service helpful. We appreciate your feedback. While our recent price increase was necessary to introduce new features, we understand your concern. Please let us know if there's anything we can do to improve your experience further. We value your satisfaction and appreciate your recommendation! - Lea & Rivo Team

5 / 5 Share

Aug. 18, 2023

As the owner of an online business, I'm constantly on the lookout for tools that can enhance customer engagement and drive conversions on my website. Rivo, a comprehensive pop-up, loyalty, and reviews app, has proven to be a game-changer in this regard. With its impressive array of features and user-friendly interface, Rivo has quickly become an indispensable asset for my online store. User-Friendly Interface: One of the standout features of Rivo is its intuitive and user-friendly interface. Setting up pop-ups, loyalty programs, and reviews sections has never been easier. The app provides step-by-step guidance, making customization a breeze even for those without advanced technical skills. The ability to customize the design and placement of pop-ups and loyalty widgets allows me to maintain a consistent brand identity throughout my website. Dynamic Pop-Ups: Rivo's pop-up functionality is a real attention-grabber. The app offers a wide range of customizable pop-up templates that cater to various goals, whether it's promoting a discount, capturing email sign-ups, or showcasing new products. I appreciate the advanced targeting options, which enable me to display pop-ups based on user behavior, location, and more. This personalized approach has significantly increased the effectiveness of my marketing campaigns. Effective Loyalty Programs: Keeping customers engaged and coming back is essential for any online business. Rivo's loyalty program feature is a fantastic way to achieve this. The app allows me to reward customers for their purchases, referrals, and social media engagement. The flexibility in setting up rewards and points systems lets me tailor the program to suit my business model. The result? Increased customer loyalty and a growing base of repeat buyers. Trust-Boosting Reviews: Building trust is paramount in the online shopping world, and Rivo's reviews feature shines in this aspect. The app seamlessly integrates customer reviews into my product pages, showcasing genuine feedback that helps potential buyers make informed decisions. The review request emails are also a fantastic touch, encouraging satisfied customers to share their experiences. This social proof has not only boosted conversions but has also enhanced my brand's credibility. Seamless Integration: I was pleasantly surprised by how easily Rivo integrates with my existing website platform. Whether you're using Shopify, WooCommerce, or another popular e-commerce platform, the app smoothly integrates without any major hiccups. This was a relief, as I've had frustrating experiences with other apps that disrupted my website's functionality. Responsive Support: While Rivo is impressively user-friendly, there are times when questions or technical issues arise. The customer support team behind Rivo has consistently proven itself to be responsive and helpful. Whether it's a minor customization query or a technical concern, their support is quick to address any issues and provide guidance. In conclusion, Rivo has become an integral part of my online business toolkit. Its powerful pop-up, loyalty, and reviews features have not only boosted engagement but have also positively impacted my bottom line. The app's user-friendly interface, customization options, and excellent support make it a must-have for any online store owner looking to enhance their website's performance. With Rivo on my side, I'm confident that my online business is equipped to thrive in today's competitive e-commerce landscape.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your awesome review! 😊 We're thrilled to hear that our app has been a game-changer for your store! We're committed to enhancing customer engagement and driving conversions, and we're glad to have you as a satisfied customer. 🙌 Cheers to your continued success! If you need any assistance, we're here to help! - Lea & Rivo Team

5 / 5 Share

Aug. 18, 2023

Easy to use with powerful functions, the support team is responsive and professional, especially the staff Mica, she helped me solve lots of questions.

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

We're so glad you found our app easy to navigate and our support team helpful and responsive! 🙌🏼 We're constantly striving to provide top-notch assistance, and it means the world to us that we could help answer your questions. Thank you so much for your kind words! - Lea & Rivo Team

5 / 5 Share

Aug. 17, 2023

Abbie was amazing. She helped me with a few things and was able to give me clear directions. She also suggested a few things to help with my website. Abbie is a 5 star helper and very patient.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! We're thrilled you had a great experience with our team. We always aim to provide valuable and helpful suggestions to improve your experience. We truly appreciate your kind words and support. - Lea & Rivo Team

5 / 5 Share

Aug. 17, 2023

Excellent Customer Service! Abbie was super helpful in getting my app up and running quickly! highly recommend

Using app

16 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the fantastic review! 😊 We're thrilled that our team could provide excellent support and help you get the app running smoothly! We highly appreciate your recommendation. If you ever need any further assistance, feel free to reach out. - Lea & Rivo Team

5 / 5 Share

Aug. 17, 2023

The support are very kind and helpful people, appreciate the help in learning more on how to optimize the app.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your kind review! We're so glad you found our support team kind and helpful. We're all about helping our customers learn and get the most out of your experience. 🙌 We're here for you whenever you need us! - Lea & Rivo Team

5 / 5 Share

Aug. 16, 2023

Wonderful communication! Great Team. Fast Support! Just checking out the app and had a great start.

Store

NUSANO

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

We're thrilled to hear that you had a wonderful experience with our app! We appreciate your kind words and are here to support you every step of the way. Thank you so much for choosing Rivo! - Lea & Rivo Team

5 / 5 Share

Aug. 16, 2023

used rivo: loyalty & referrals since the start of our site... just great app and great support from the team (specialy jel)!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for being a loyal customer! We're thrilled to hear that you love our app and the support provided by our team! 🙌 We appreciate your kind words! 💙 - Lea & Rivo Team

5 / 5 Share

Aug. 14, 2023

Paul from customer service was awsome, thank you for your help, he had everything sorted out, in very fast and professional way

Using app

About 6 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the amazing feedback! We're thrilled to hear that our team was able to help you out promptly! 🙌 We truly appreciate your support and are here for you whenever you need us. - Lea & Rivo Team

5 / 5 Share

Aug. 14, 2023

These people are always super helpful, very nice, and go out of there way to do stuff for you. Solid app.

Store

simply

Using app

11 months

Total reviews

8

Average rating

4.9

Developer Reply

Thanks so much for the kind words! 😊 We appreciate your awesome review! Our team always aims to go the extra mile to assist, and we're thrilled to know we've been helpful. Feel free to reach out anytime you need help! - Lea & Rivo Team

5 / 5 Share

Aug. 13, 2023

Customer Service is A1 and helped me with all my problems and then some!! great team. They helped me with things i didn't KNOW I needed help on lol

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your awesome review! We're thrilled to hear that our support team went above and beyond to assist you. It's always our pleasure to help and provide suggestions! 👍 Thanks again for your kind words! 💙 - Lea & Rivo Team