Rivo Loyalty Rewards Referrals
Rivo: Best Shopify Loyalty App for 2024
Rating
4.9
feedback
2,340
chart
#524
All reviews
Rating Breakdown
Review RSS Feed
Aug. 13, 2023
I feel really grateful for the amazing support I got from Pete. Always super quick to reply to my questions and the communication was top-notch.
Thank you for sharing your experience with us! It's awesome to hear that our support team has been responsive and provided top-notch service. We really appreciate your kind words, and we're grateful for your support. - Lea & Rivo Team
Aug. 11, 2023
Abbie assisted me with getting authorized and it was hands-down the best support experience I've ever had. She offered tips and advice and even helped me fix a couple of issues on my website that she caught on her own. The setup is extremely user-friendly and intuitive. So many options and I'm just on the free plan for now. Very happy!
Thank you for sharing your experience with us! We're thrilled that you found our support top-notch and that our setup is user-friendly. 🙌 We appreciate your feedback and are grateful to have you as a happy customer! - Lea & Rivo Team
Aug. 9, 2023
I had a simple request for help. Jel not only helped but went beyond and had a few suggestions that we really liked (and needed). You just don't find "beyond" service like this these days! Kudos Jel and thank you!
We're thrilled to have been able to help you and go the extra mile. 😊 It's always a pleasure to offer suggestions and ensure our customers are satisfied. We appreciate your kind words! 🙏 - Lea & Rivo Team
Aug. 8, 2023
Abbie went above and beyond in helping me today, she was so friendly and quick to answer all the questions i had.
Thank you so much for your kind words! 😊 We're delighted to have been able to go the extra mile for you. We appreciate your feedback! If you have any more questions in the future, don't hesitate to reach out. - Lea & Rivo Team
Aug. 8, 2023
Great customer service, I love the look and feel of the app and I haven't had any problems or complaints!
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you're loving our app. If there's ever anything we can do to make your experience even better, please don't hesitate to let us know. We're here for you! - Lea & Rivo Team
Aug. 8, 2023
Our experience with Rivo has been great! Everything is functioning properly so far, and the customer service is top-notch.
So glad to hear that your experience with our app has been awesome! 🎉 We're glad everything works smoothly. Thanks for sharing your feedback, we appreciate it! - Lea & Rivo Team
Aug. 7, 2023
This is a great program and dont worry they will help you through any concerns you have.Also this is beginner friendly.
Thanks for the awesome review! 😊 We're thrilled you found our app great and user-friendly. Feel free to reach out if you ever need help or have any concerns. We're here to support you! - Lea & Rivo Team
Aug. 3, 2023
Customer support was very kind and very helpful. Not only did they help e with my issue but went on my store and recommended to change some things to make my store better.
So glad to hear our support team was able to assist and went the extra mile to suggest improvements for your store. Thank you so much for your kind words! We're always here to assist you. - Lea & Rivo Team
Aug. 2, 2023
Rivo Rewards excels in rewarding users! Easy-to-use, diverse earning options, swift redemptions, and top-notch support make it a must-have app! ⭐⭐⭐⭐⭐
Thank you so much for the amazing review! We're delighted you're loving the app. We appreciate your support and are here if you ever need assistance! - Lea & Rivo Team
Aug. 1, 2023
My experience was unsuspected and amazing. I did not expect to receive any help as I went in to discover the app. Jel was great, offer me many insights into app. Gave me advice for my store and over delivered! I look forward to working with company in the future.
Thank you so much for sharing your experience with us! 😊 Our goal is always to provide valuable insights and go above and beyond to help our customers succeed. Your feedback means the world to us. Thank you for choosing Rivo! - Lea & Rivo Team
Aug. 1, 2023
amazing customer service with the rep I spoke with. Thanks so much for helping me with the onboarding process
So stoked to hear that you had an amazing experience with our team! We're really grateful for your kind words, and we're thrilled we could help you with the onboarding process. Thanks for choosing Rivo! - Lea & Rivo Team
July 31, 2023
Today I simply wanted assistance upgrading the customer limit, and Arianne blessed me with an incredible deal that genuinely made my entire day! This platform is usually extremely helpful and quick to respond, and unlike other apps, they genuinely care about their consumers. Thank you so much! This software was the most beneficial addition to my website, and my consumers love it.
Thank you so much for your wonderful review! We care about customers and aim to provide the best experience possible. Your feedback truly means the world to us, and we're delighted that our app has been a valuable addition to your store. Thank you once again for your support! - Lea & Rivo Team
July 31, 2023
The customer service was excellent. They helped with everything I had an issue with. I will definitely keep using this app for my store.
Thanks for the kind review! 😄 We're thrilled that you loved our customer service. We're here to help with any questions you may have in the future. Thank you for choosing Rivo for your store! - Lea & Rivo Team
July 31, 2023
great help and excellent support with setting up the app within my shopify store, much appreciated the effort
Thanks for your awesome review! It made our day! So glad our team could provide help and support in setting up the app for your store. Thank you so much again for taking the time to share your experience! - Lea & Rivo Team
July 27, 2023
Extremely helpful and sorted out issue with no fuss when my website updated to the new version. Couldn't see the Rewards pop up.
So glad we were able to assist you with your store update and fix the issue. Your feedback means a lot to us, and we truly appreciate it! 😊 Thank you so much for your support! 🙌 - Lea & Rivo Team
July 26, 2023
Abbie was really helpful right from the start, great service. Thank you. I have only just installed the app and Abbie was there with support.
Thank you so much for taking the time to share your feedback! We truly appreciate your trust in us and are grateful for your support. 💙 Thank you for choosing Rivo. - Lea & Rivo Team
July 26, 2023
So far so good and easy to set up! Need to see how it actually functions once customers start using it. Service is great!
Thanks for taking the time to leave a review! 🎉 So glad our team could help you out right away and give you tips for your store. If you need any assistance along the way, our team is here to help. 👍🏼 - Lea & Rivo Team
July 26, 2023
All I can say is wow! I just installed the app and within a minute Abbie was there to help with everything. Even gave me a tip that I was trying to figure out with my store theme! Seems to be an awesome app and I look forward to using it to continue to build my store. Thanks!
Thank you so much for the fantastic review! We're thrilled that our team was able to assist you promptly and provide you with a helpful tip. 🎉 We're here to support you on your journey in building your store. Feel free to reach out if you need any further assistance. - Lea & Rivo Team
July 25, 2023
Completly nice support experience. Very nice and fast resolution, very friendly and helpful, learn a lot with the tips she gave me!
Thanks for the kind review! 😊 We're thrilled that you had a great support experience and found our team friendly and helpful. If you need assistance again, just let us know. We're here for you! - Lea & Rivo Team
July 25, 2023
He was prompt, knowledgeable, and warm. Answered all of my questions and offered assistance on things I didn't think to ask about. Great product and service.
Thank you so much for your kind words! 😊 We're thrilled to hear that you had a great experience with us. If you ever have any more questions or need assistance, feel free to reach out. - Lea & Rivo Team