Rivo Loyalty Rewards Referrals
Rivo: Best Shopify Loyalty App for 2024
Rating
4.9
feedback
2,340
chart
#524
All reviews
Rating Breakdown
Review RSS Feed
July 25, 2023
He was prompt, knowledgeable, and warm. Answered all of my questions and offered assistance on things I didn't think to ask about. Great product and service.
Thank you so much for your kind words! 😊 We're thrilled to hear that you had a great experience with us. If you ever have any more questions or need assistance, feel free to reach out. - Lea & Rivo Team
July 24, 2023
Aplicativo muito simples de instalar e prático para configurar. O suporte via chat também é bem rápido e atende completamente o solicitado. en: Application very simple to install and practical to configure. The support via chat is also very fast and completely meets the request.
Merci beaucoup pour votre avis génial! 😊 Nous sommes ravis que vous ayez trouvé notre application facile à installer et pratique à configurer. Notre équipe d'assistance est toujours là pour vous aider rapidement avec tout ce dont vous avez besoin. Merci encore pour votre soutien! - Lea & Rivo Team
July 23, 2023
I would recommend this app because it is easy to use and it is a way to give something back to customers.
Thank you so much for your awesome review! 😊 We're thrilled that you found our app user-friendly. We truly appreciate your support and recommendation! - Lea & Rivo Team
July 21, 2023
Abbie was really helpful and went beyond what I asked for and proactively made helpful suggestions for my website.
Your kind words mean the world to us. Our team loves going the extra mile to make sure our customers are satisfied. We're thrilled you found our suggestions helpful for your website. Let us know if you need anything else! 👍 - Lea & Rivo Team
July 21, 2023
The customer service is amazing. Very prompt, helpful, and understandable. Jel gave me recommendations, tutorials, and advice on her own accord. It was helpful advice. It's really cool to know there are people working behind the scenes to help your website become the best it can be.
Thank you so much for the awesome review! We're so glad to hear that our team was able to help 🙌 Its our pleasure to provide a smooth and enjoyable experience, so don't hesitate to reach out if you need anything else. Cheers! 🎉 - Lea & Rivo Team
July 21, 2023
The customer rep helped me more than I had asked for. They even provided suggestions and went out of their way helping me. I am very happy with the chat service. Thank you!
So happy to hear that our support team exceeded your expectations! 🎉 We always strive to go the extra mile and provide helpful suggestions! Thank you for your kind words, they mean a lot! 🙏 - Lea & Rivo Team
July 21, 2023
Customer support it was amazing help me a lots of for the app i dont know yet but i will come back in a few days
We're stoked to hear that our support team could help you out 🎉 Thank you so much for your kind words and have a fantastic day! 🙌 - Lea & Rivo Team
July 21, 2023
Love this app made my website look very professional and easy to set up! Abbie was a great help as well thanks RIVO!
So glad you loved our app and found it easy to use! We're thrilled that our app helped you create a professional look effortlessly. We sincerely appreciate your support! 🎉 - Lea & Rivo Team
July 20, 2023
Customer service is amazing. Very informative and helpful. Friendly and knows what they are doing. Can't wait to work with them
We're absolutely thrilled to hear your kind words about our support team! We genuinely appreciate your feedback! 🙏 we can't wait to provide you with more amazing service in the future! - Lea & Rivo Team
July 19, 2023
Great experience with Mica today! She jumped on quickly and was able to help me get set up - even threw in a few freebies :) Thanks, Mica
So happy to hear that our team provided great support. 🎉 Thank you so much for sharing your feedback with us - it truly brightens our day 🙌 - Lea & Rivo Team
July 18, 2023
AMAZING support from the Rivo team. I am a bit of a slow learner when it comes to technology and the Rivo team were ever so patient with me helping me get set up. They also double checked my set up to make sure i had done it right and made suggestions for best practice using the app. Would highly recommend to anyone.
So glad to hear you had a great experience! Our team is always ready to lend a helping hand. Thank you so much for recommending Rivo! Have a wonderful day! 🙌 - Lea & Rivo Team
July 15, 2023
I just wanna say that supporter "Jel" is such a nice and helpful person! Her knowledge is very high and her replies fast, direct and right on point! She helped me in everything i wanted,and im sure if i wanted more,she could do that! Thank you Jel! You are GREAT!
Thanks for your kind words! We're glad our team could assist you promptly and accurately. If there's anything else you need, just let us know! We're here to make your experience even better. - Lea & Rivo Team
July 15, 2023
Jel not only helped me bring the App to the next level. In Addition she helped me bring my entire store to a better level. And this for free. I am very happy. The App works great. You made my day!
It's our pleasure to help! 🙌 So glad the app is working great for you. Thanks a ton for your awesome review. It means the world to us. - Lea & Rivo Team
July 15, 2023
I chatted with Jel and she was very helpful! Solved my problem right away and was very happy to help. She even removed the ’powered by Rivo’ branding for me. If i ever need help i hope i get her out sometime as sweet as her.
So glad to hear that you had a great experience with our app and support! We always aim to go the extra mile to help and we're happy to hear we could provide a solution quickly.👍 If you need any further help, don't hesitate to reach out! We're here for you. - Lea & Rivo Team
Oct. 23, 2023
Ho installato l applicazione tempo fa e lasciato 5 stelle ma ad oggi provo ad aprire l app e non si apre, rimane lo schermo bianco, quidni non posso piu vedere il punteggio dei miei clienti, se non si sblocca dovrò disinstallarla e trovarne una nuova
Ciao Domenico, Vieni da Rivo. Grazie per aver portato questo alla nostra attenzione. Ci scusiamo per il disagio. Abbiamo notato che ci hai contattato qualche giorno fa e abbiamo visto che il problema è stato risolto e che riesci ad accedere all'app senza problemi. Se hai bisogno di ulteriore assistenza o hai altri dubbi, non esitare a rispondere al thread di posta elettronica o contattarmi direttamente all'indirizzo [email protected]. Siamo qui per aiutarti e trasformare la tua esperienza! Distinti saluti, Lea
July 15, 2023
mica's help has been really useful, as well as giving me tips on how to improve the website - great team!
Thanks so much for your kind words! It's been a pleasure assisting you and sharing those website improvement tips. 🙌 We're always happy to help in any way we can. - Lea & Rivo Team
July 13, 2023
Very good customer service from Abbie! She helped me get through everything I needed and provided me with many tips to improve my shop!
So glad to hear about your experience! 🎉 We're always here ready to lend a hand and share helpful tips. If you need anything else, just let us know. We're here for you! - Lea & Rivo Team
July 13, 2023
The app is exactly what I was looking for. I love how clever and easy it is but the best part has been definitely the customer service. The support staff is absolutely amazing. Arianne was extremely nice and she has been a huge help with all of my questions. Her professionalism and willingness to think outside of the box to help us navigate implementation issues goes above and beyond anything I expected. I would highly recommend this app to anyone looking for a great rewards program for their business. Definitely a stellar support experience!
So glad you're loving the app! We're thrilled to have met your expectations! We appreciate your recommendation and we're here to help and make your business shine! 🎉 - Lea & Rivo Team
July 13, 2023
One of the best support ever! Mica went above and beyond, not only sorted things out for me, but took care of issues i wasn't even aware of ! Cannot thank enough!!
Thank you so much for your feedback! 🙌 It means the world to us. We're always here to go the extra mile for our customers, and it's great to hear that we surpassed your expectations! Thank you for choosing Rivo 💙 - Lea & Rivo Team
Oct. 19, 2023
Arianne was so fab - resolved our issue INSTANTLY! Really would reccomend Rivo because of the customer service we receive. Super easy to use, great interface, and helpful team for support :) Thanks again
So glad to hear about your experience! 🙌 We're thrilled we could help you out and go the extra mile. Feel free to reach out if you need anything else. Thanks for the kind words! 🙏 - Lea & Rivo Team