Rivo: Loyalty Program, Rewards
Retain customers with loyalty, rewards, referrals & accounts
Rating
4.8
feedback
1,359
chart
#558
All reviews
Review RSS Feed
Oct. 26, 2023
Pete is ALWAYS phenomenal. I love all the Rivo products and honestly the best customer support. They give solutions to things you don't even think about!
Thank you for your fantastic feedback! We're thrilled to have exceeded your expectations. We're always here to provide solutions and support whenever you need them. - Kevin & Rivo Team
Oct. 25, 2023
Abbie was super helpful at getting me setup and pointed in the right direction! A+ support!
Thank you for your kind words! We're delighted to have provided you with excellent support. If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help! - Kevin & Rivo Team
Oct. 23, 2023
Lovely customer service and a great app!
Thanks so much! We're thrilled you're enjoying the app and our service. Your support means a lot! - Lea & Rivo Team
Oct. 22, 2023
Very helpful and quick support
Thanks so much for your kind words! We're always here to help out. Your feedback brightens our day! - Lea & Rivo Team
Oct. 19, 2023
So helpful in trying to build the app and embed email discounts!
Awesome to hear you found our app's features helpful! Don't hesitate to reach out if you need more help! - Lea & Rivo Team
Nov. 14, 2023
Pete is awesome part of the team at Rivo. He helped me with app setup and all within 24h Now it is time to test the app which is working well so far! Excited to see see my sales and return customer boost!
So glad you're enjoying our app! We're thrilled we could help. Looking forward to seeing your sales soar! - Lea & Rivo Team
Oct. 8, 2023
They were very helpful
We're so glad to hear you found our team helpful! We appreciate your feedback! - Lea & Rivo Team
Oct. 8, 2023
My chat with Paul today was super helpful and he walked me through the steps I needed to resolve the issue I had encountered. Always quick and thorough. Thanks!
Thanks for your review! Glad to hear our team was able to help you out and resolve the issue quickly and efficiently. We appreciate your kind words. - Lea & Rivo Team
Oct. 7, 2023
Customer support is very important for novice customers. Pete was 100% helpful, efficient and knowledgeable! Noticed required enhancements and made great suggestions. Above and beyond! that is the key to customer retention.
Thank you so much for your kind review! We value your feedback and are thrilled that our team could provide excellent customer support. We'll keep going the extra mile to ensure your satisfaction! - Lea & Rivo Team
Oct. 2, 2023
Excellent customer service and support. (Thank you ABBIE!)Thank you so much for fixing my issues and supporting my brand Enso Apothecary on Instagram. Rivo is a wonderful app. I would highly recommend your Loyalty and Refferals app to other e-commerce brands.
Thank you so much for the awesome review! So glad our team could help and go the extra mile to fix your issue. We really appreciate the recommendation! - Lea & Rivo Team
Sept. 29, 2023
Rivo has been a great addition to our store as we are building a relationship with our customers. The platform is easy to manage and the customer is amazing. Always fast to reply to my messages and help me with my questions.
Thank you for your kind feedback! So glad that our app has been a valuable addition to your store. Our team is always here to provide fast and helpful support whenever needed. - Lea & Rivo Team
Sept. 29, 2023
Nice customer support
Thank you so much for your review! We strive to provide the best customer support experience possible. Your satisfaction means a lot to us. - Lea & Rivo Team
Sept. 28, 2023
We have used Rivo for years and it has always been such a seamless app. Their support is also so helpful and readily available to answer questions when we have them.
Thank you so much for your kind words! We're thrilled you've had a great experience with our app and that our support team has been helpful. We appreciate your continued trust and support! 🙌 - Lea & Rivo Team
Sept. 24, 2023
I would recommend this product simply because of the support. Abbie was wonderful and very helpful!
We're glad you had a wonderful experience with our app! Our support team is always ready to assist you and provide the help you need. Thank you for recommending us! - Lea & Rivo Team
Sept. 24, 2023
Super easy to setup and ticks all the key boxes. Superb customer support from Arianne!
Thanks for your great feedback! Glad the setup was a breeze, and it met all your requirements. Our team is here for you whenever you need us! - Lea & Rivo Team
Sept. 22, 2023
Pete was very helpful and respectful, he was very informative explaining every detail on Rivo appliactions, Amazing service A++++++++
Thank you for sharing your experience with us! We strive to provide excellent service and helpful information. Your feedback is much appreciated! - Lea & Rivo Team
Sept. 18, 2023
This has been the best customer service experience I've had with a Shopify app. They helped me resolve everything immediately. While many configurations were required, they were there to assist me with all my questions. And what I couldn't figure out, they directly supported me with the code. Thanks to Abbie and Amanda.
We really appreciate your feedback! Happy to hear you had a great experience with our app. Our team is always here to help and answer any questions you may have. Thank you for choosing Rivo! - Lea & Rivo Team
Sept. 15, 2023
super helpful
Thanks for the kind words! We're glad we could be of assistance to you. If you have any more questions or need further help, feel free to reach out! - Lea & Rivo Team
Sept. 13, 2023
Super impressed with this app! The staff is helpful and super quick to address issues. Love the support and I highly recommend!
Thanks for the awesome review! We're thrilled that you're loving with our app. Our team is always here to help and address any issues you may have. We appreciate your support, and thanks for recommending us! - Lea & Rivo Team
Sept. 13, 2023
molto di aiuto! gentile pratica e veloce è stato un piacere ottima app efficace la uso spesso! consigliatissima a tutti facile intuitiva devi averla ed è gratuita la uso da più di un anno ed è l'unica che utilizzo per fare tutto email sconti ecc ... sono sempre molto gentili ed è facile parlare con loro ti aiutano e danno suggerimenti utili.
Grazie mille per le belle parole! Siamo lieti di esserti utili e di rendere la tua esperienza piacevole. Apprezziamo la tua raccomandazione e siamo qui per aiutarti in qualsiasi momento. - Lea & Rivo Team