Rivo: Loyalty Program, Rewards
Retain customers with loyalty, rewards, referrals & accounts
Rating
4.8
feedback
1,388
chart
#988
All reviews
Review RSS Feed
Nov. 14, 2023
Abbie is awesome thank you for your help and this app, my customers are happy to use the rewards al the time
So glad to hear your customers love the rewards! Thank you so much for sharing your experience with the app. - Lea & Rivo Team
Dec. 3, 2024
Bryan was very helpful and patient with me - I had a lot of questions. :-)
Thanks so much! We're thrilled to hear our app and support hit the mark for your business. Enjoy the free features! - Lea & Rivo Team
Nov. 6, 2023
Moved from Stamped Loyalty and really enjoying the customer service and customization and a lesser price. I highly recommend.
So glad you're enjoying our services and finding great value in our app! Thanks for your recommendation, means a lot to us! ๐ - Lea & Rivo Team
Nov. 2, 2023
This app allows an amazing amount of customization, and it's all very intuitive. Ran into a hiccup when we rolled out a new theme but Arianne was so helpful and got it solved in minutes!
Happy to hear our support team was able to assist you promptly! Enjoy your personalized app experience, and thanks for the positive feedback! - Kevin & Rivo Team
Oct. 31, 2023
great customer service. Rapid reply and kind person
Thank you for the feedback! We're thrilled to hear you had a positive experience with our customer service. Your satisfaction is our priority! ๐๐ - Kevin & Rivo Team
Oct. 30, 2023
ใใคใณใใฎๅฐๅ ฅใฏใๅฎขๆงใซใจใฆใๅใฐใใพใใ ็งใฎๅบใงใฏไพฟๅฉใซไฝฟใใใฆ้ ใใฆใใพใใ ใใใใชใไบใใใใฐใใฃใใใง่ฆชๅใซๆใใฆ่ฒฐใใพใใ ใใฃใใใฎๆ ๅฝใซใใฃใฆใฏๆฅๆฌ่ชใงใๅฏพๅฟใใฆใใใๆใใใใพใใ ใทในใใ ใ้ๅถใใฆใใไบบใใกใ่ฏใใฎใงๅฎๅฟใงใใ
ๅผ็คพใฎใตใใผใใซๅฏพใใใๆบ่ถณใจใใฃใผใใใใฏใใ่ใใใใใ ใใๅคงๅคๅฌใใๆใใพใใ ๆฅๆฌ่ชใตใใผใใๅฏ่ฝใช้ใๅฏพๅฟใใใฆใใใ ใใพใใ ไปๅพใจใใใใใใ้กใใใใใพใ๏ผ ๐๐โโ๏ธ - ใฑใใณ๏ผใชใใใผใ
Oct. 30, 2023
The pop-up feature is very practical and easy to use. Arianne helped me and the problem was solved promptly. Recommended.
Thank you for your review! We're glad we could assist and that you enjoy the pop-up feature. Your recommendation is much appreciated! ๐๐ - Kevin & Rivo Team
Oct. 29, 2023
Excellent service. Arianne helped me with my request and even added some other free benefits that I didn't even ask for. Top shelf!
Thank you for your kind words! We aim to provide top-notch service and value to our customers. If you have any more requests or questions in the future, feel free to reach out! - Kevin & Rivo Team
Oct. 26, 2023
Pete is ALWAYS phenomenal. I love all the Rivo products and honestly the best customer support. They give solutions to things you don't even think about!
Thank you for your fantastic feedback! We're thrilled to have exceeded your expectations. We're always here to provide solutions and support whenever you need them. - Kevin & Rivo Team
Oct. 25, 2023
Abbie was super helpful at getting me setup and pointed in the right direction! A+ support!
Thank you for your kind words! We're delighted to have provided you with excellent support. If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help! - Kevin & Rivo Team
Oct. 23, 2023
Lovely customer service and a great app!
Thanks so much! We're thrilled you're enjoying the app and our service. Your support means a lot! - Lea & Rivo Team
Oct. 22, 2023
Very helpful and quick support
Thanks so much for your kind words! We're always here to help out. Your feedback brightens our day! - Lea & Rivo Team
Oct. 19, 2023
So helpful in trying to build the app and embed email discounts!
Awesome to hear you found our app's features helpful! Don't hesitate to reach out if you need more help! - Lea & Rivo Team
Nov. 14, 2023
Pete is awesome part of the team at Rivo. He helped me with app setup and all within 24h Now it is time to test the app which is working well so far! Excited to see see my sales and return customer boost!
So glad you're enjoying our app! We're thrilled we could help. Looking forward to seeing your sales soar! - Lea & Rivo Team
Oct. 8, 2023
They were very helpful
We're so glad to hear you found our team helpful! We appreciate your feedback! - Lea & Rivo Team
Oct. 8, 2023
My chat with Paul today was super helpful and he walked me through the steps I needed to resolve the issue I had encountered. Always quick and thorough. Thanks!
Thanks for your review! Glad to hear our team was able to help you out and resolve the issue quickly and efficiently. We appreciate your kind words. - Lea & Rivo Team
Oct. 7, 2023
Customer support is very important for novice customers. Pete was 100% helpful, efficient and knowledgeable! Noticed required enhancements and made great suggestions. Above and beyond! that is the key to customer retention.
Thank you so much for your kind review! We value your feedback and are thrilled that our team could provide excellent customer support. We'll keep going the extra mile to ensure your satisfaction! - Lea & Rivo Team
Oct. 2, 2023
Excellent customer service and support. (Thank you ABBIE!)Thank you so much for fixing my issues and supporting my brand Enso Apothecary on Instagram. Rivo is a wonderful app. I would highly recommend your Loyalty and Refferals app to other e-commerce brands.
Thank you so much for the awesome review! So glad our team could help and go the extra mile to fix your issue. We really appreciate the recommendation! - Lea & Rivo Team
Sept. 29, 2023
Rivo has been a great addition to our store as we are building a relationship with our customers. The platform is easy to manage and the customer is amazing. Always fast to reply to my messages and help me with my questions.
Thank you for your kind feedback! So glad that our app has been a valuable addition to your store. Our team is always here to provide fast and helpful support whenever needed. - Lea & Rivo Team
Sept. 29, 2023
Nice customer support
Thank you so much for your review! We strive to provide the best customer support experience possible. Your satisfaction means a lot to us. - Lea & Rivo Team