Rivo: Loyalty Program, Rewards
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Very helpful and quick support
Thanks so much for your kind words! We're always here to help out. Your feedback brightens our day! - Lea & Rivo Team
So helpful in trying to build the app and embed email discounts!
Awesome to hear you found our app's features helpful! Don't hesitate to reach out if you need more help! - Lea & Rivo Team
Pete is awesome part of the team at Rivo. He helped me with app setup and all within 24h Now it is time to test the app which is working well so far! Excited to see see my sales and return customer boost!
So glad you're enjoying our app! We're thrilled we could help. Looking forward to seeing your sales soar! - Lea & Rivo Team
They were very helpful
We're so glad to hear you found our team helpful! We appreciate your feedback! - Lea & Rivo Team
My chat with Paul today was super helpful and he walked me through the steps I needed to resolve the issue I had encountered. Always quick and thorough. Thanks!
Thanks for your review! Glad to hear our team was able to help you out and resolve the issue quickly and efficiently. We appreciate your kind words. - Lea & Rivo Team
Customer support is very important for novice customers. Pete was 100% helpful, efficient and knowledgeable! Noticed required enhancements and made great suggestions. Above and beyond! that is the key to customer retention.
Thank you so much for your kind review! We value your feedback and are thrilled that our team could provide excellent customer support. We'll keep going the extra mile to ensure your satisfaction! - Lea & Rivo Team
Excellent customer service and support. (Thank you ABBIE!)Thank you so much for fixing my issues and supporting my brand Enso Apothecary on Instagram. Rivo is a wonderful app. I would highly recommend your Loyalty and Refferals app to other e-commerce brands.
Thank you so much for the awesome review! So glad our team could help and go the extra mile to fix your issue. We really appreciate the recommendation! - Lea & Rivo Team
Rivo has been a great addition to our store as we are building a relationship with our customers. The platform is easy to manage and the customer is amazing. Always fast to reply to my messages and help me with my questions.
Thank you for your kind feedback! So glad that our app has been a valuable addition to your store. Our team is always here to provide fast and helpful support whenever needed. - Lea & Rivo Team
Nice customer support
Thank you so much for your review! We strive to provide the best customer support experience possible. Your satisfaction means a lot to us. - Lea & Rivo Team
We have used Rivo for years and it has always been such a seamless app. Their support is also so helpful and readily available to answer questions when we have them.
Thank you so much for your kind words! We're thrilled you've had a great experience with our app and that our support team has been helpful. We appreciate your continued trust and support! 🙌 - Lea & Rivo Team
I would recommend this product simply because of the support. Abbie was wonderful and very helpful!
We're glad you had a wonderful experience with our app! Our support team is always ready to assist you and provide the help you need. Thank you for recommending us! - Lea & Rivo Team
Super easy to setup and ticks all the key boxes. Superb customer support from Arianne!
Thanks for your great feedback! Glad the setup was a breeze, and it met all your requirements. Our team is here for you whenever you need us! - Lea & Rivo Team
Pete was very helpful and respectful, he was very informative explaining every detail on Rivo appliactions, Amazing service A++++++++
Thank you for sharing your experience with us! We strive to provide excellent service and helpful information. Your feedback is much appreciated! - Lea & Rivo Team
This has been the best customer service experience I've had with a Shopify app. They helped me resolve everything immediately. While many configurations were required, they were there to assist me with all my questions. And what I couldn't figure out, they directly supported me with the code. Thanks to Abbie and Amanda.
We really appreciate your feedback! Happy to hear you had a great experience with our app. Our team is always here to help and answer any questions you may have. Thank you for choosing Rivo! - Lea & Rivo Team
super helpful
Thanks for the kind words! We're glad we could be of assistance to you. If you have any more questions or need further help, feel free to reach out! - Lea & Rivo Team
Super impressed with this app! The staff is helpful and super quick to address issues. Love the support and I highly recommend!
Thanks for the awesome review! We're thrilled that you're loving with our app. Our team is always here to help and address any issues you may have. We appreciate your support, and thanks for recommending us! - Lea & Rivo Team
molto di aiuto! gentile pratica e veloce è stato un piacere ottima app efficace la uso spesso! consigliatissima a tutti facile intuitiva devi averla ed è gratuita la uso da più di un anno ed è l'unica che utilizzo per fare tutto email sconti ecc ... sono sempre molto gentili ed è facile parlare con loro ti aiutano e danno suggerimenti utili.
Grazie mille per le belle parole! Siamo lieti di esserti utili e di rendere la tua esperienza piacevole. Apprezziamo la tua raccomandazione e siamo qui per aiutarti in qualsiasi momento. - Lea & Rivo Team
I would like to commend the excellent usability of the Rivo, as it meets all my requirements. Additionally, I must praise the exceptional customer support team, particularly Paul, for their prompt response to my technical inquiries. Within a short span of time, Paul efficiently resolved an issue that had previously taken me 2-3 hours to troubleshoot. I am sincerely grateful for Paul's assistance and would like to express my heartfelt appreciation. Thank you once again, Paul!
Thank you for your fantastic feedback! We're delighted that we have met your requirements and that our support team could promptly assist you with your technical concerns. Your kind words and appreciation mean a lot to us. - Lea & Rivo Team
Jel was very helpful with all the questions I had and even made suggestions to improve my store
Thanks so much for your kind words! It was a pleasure assisting you with your questions and offering suggestions to enhance your store. Glad we could be of help! - Lea & Rivo Team
Thanks so much for the review! Let us know if there's anything else we can do for you. Have a great day! - Lea & Rivo Team
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