Rivo Loyalty Rewards Referrals
Rivo: Best Shopify Loyalty App for 2024
Rating
4.9
feedback
2,341
chart
#517
All reviews
Rating Breakdown
Review RSS Feed
June 9, 2023
This is great. My first time using this app and I was going through the setup process which was easy as heck, and using the free account it said I could double my limit by just chatting with support and verifying my info. In that process Mica was the best. He removed my limit all together (for free) and removed the branding from my widget (for free) WITHOUT asking or posting me to upgrade to a paid account (which I am doing anyways once I'm done with all my set up and designs.) Mica is truly one of the rare ones that just don't exist in customer service anymore. Thank you so much for a great experience with this entire process that is keeping me using it. Honestly without people like Mica and a few other app owners/support I would have given up and stuck with in person stores. Honestly Mica and those experiences make it worth it. Thank you Mica for being a good person, a wonderful support rep and having a wonderful app. Love it!!!
Thank you so much for taking the time to share your experience with us! We're thrilled that Mica was able to provide you with exceptional customer service and make your setup process easy and enjoyable. We appreciate your kind words and look forward to supporting you further. We strive to provide our customers with the best possible experience. Thank you for choosing Rivo!
June 8, 2023
Abbie was very attentive & so easy to deal with (went way over & BEYOND!!) The app is just as fantastic as their customer service. Highly recommend.
Thank you so much for your kind review! We're glad to hear that our team provided great service and that you enjoyed using our app. We appreciate your recommendation and hope to continue exceeding your expectations! - Lea, Rivo Support Manager
June 6, 2023
Have used a couple of Rivo apps, and have found them easy to use and customise, but the support team is why you should really get on board!
Thank you so much for sharing your experience with us! It's great to hear you've found our apps easy to use and customize. We take pride in providing top-notch support to all our users. We appreciate your support and are always here to help! - Lea, Rivo Support Manager
June 6, 2023
Awesome app, customer service is amazing, Abbie has helped me with all of my issues and went above and beyond for supporting me
Thank you for your incredible review! We're thrilled to hear that your experience with our app and customer support has been amazing. We're always here to help and support you in any way we can! - Lea, Rivo Support Manager
June 5, 2023
Just love working with Arianne at Rivo. Fast reply, here to help me get the most out of the tool and we are just thrilled to be partnered up with them for our store!
Thank you so much for your kind words! We're glad to hear that our team has been able to help you make the most of the app. It's been a pleasure working with you and your store - Lea, Rivo Support Manager
June 4, 2023
Super easy app to use and customer service is always great. Quick replies and helped me to fix a few issues I was having!
Thank you for the amazing review! We're thrilled to hear that our app was helpful. We always strive to provide quick and attentive support to our customers. We're always here to help with any issues you may have. :) - Lea, Rivo Support Manager
June 4, 2023
Smooth and easy! I was helped and they made it super simple and they also recommended more to expand my store!
Thank you for sharing your experience with us! We always strive to help our customers in any way possible and we're glad our recommendations helped you expand your store. Thanks again for choosing Rivo! - Lea, Rivo Support Manager
June 3, 2023
Amazing support especially from Jel & Rivo Team, excellent application, easy to use and understand.
Thank you so much for your kind feedback! We're thrilled to hear that you had an amazing experience with our app and support team. We designed the app to be user friendly and easy to navigate, so we're glad that it worked seamlessly for you. Thanks again for your support! - Lea, Rivo Support Manager
June 2, 2023
Abbie was extremely helpful!!! She was quick responding. This app seems to be a really good thing. I cant wait for the orders to roll in.
Thanks for the kind words! We're thrilled to hear that you found our app helpful. We hope to continue exceeding your expectations and we're excited to see your business thrive and bring in many orders! - Lea, Rivo Support Manager
May 31, 2023
I just started but so far Paul was super helpful and even gave me some other suggestions for my store. Definitely recommend!!
Thank you so much for your feedback! We're happy to hear that our team was able to assist you and offer valuable suggestions for your store. If you need any further assistance, don't hesitate to reach out to us! - Lea, Rivo Support Manager
May 30, 2023
I was able to get my issue resolved. I needed to move my rewards button and she was a great help!!!
Thank you for taking the time to share your experience! It's great to hear that our team was able to help you move your rewards button and resolve your issue. We truly appreciate your business and hope you have a fantastic day! - Lea, Rivo Support Manager
May 30, 2023
Customer service is fantastic. Had a live chat with Jel and couldn’t have been more helpful. Even added a recommendation to improve my store
Thank you so much for sharing your experience with us! It's great to hear that our team provided you with exceptional customer service and gave helpful recommendations for your store. We're thrilled to have you as a happy customer and look forward to assisting you in any way we can! - Lea, Rivo Support Manager
May 29, 2023
Arianne was very pleasant to chat with and got my task completed lightning quick. The Apps seem to be working great and should help with sales on my store.
Thank you for taking the time to leave a review! We're happy to have been able to assist you. Glad the app is working well and hope they boost your sales immensely. We're always here to assist if you need us :) - Lea, Rivo Support Manager
May 29, 2023
L'app e veramente bella l'unica pecca e la traduzione fai da te, ma per il resto e molto valida. L'assistenza e fantastica rispondono sempre e sono molto cordiali Pete e stato veramente cortese e disponibile ... grazie
Grazie per la recensione! È bello sapere che ami la nostra app! Apprezziamo il feedback sulla traduzione e lavoriamo costantemente per migliorarla. Il nostro team è sempre qui per aiutarti e siamo lieti di sapere che il nostro team è stato in grado di fornirti un servizio eccellente. Grazie per aver scelto, Rivo! - Lea, Rivo Support Manager
May 28, 2023
IDK how the app works yet, but the customer service is excellent so far. the guy that helped me set something up was friendly and helped me with some extra pointers for my website. I will get back to updating my review about how great the app works and operates.
Thanks for your feedback! We're glad to hear that our support team was helpful. Please don't hesitate to contact us if you need any further assistance. We hope you enjoy using our app! - Lea, Rivo Support Manager
May 28, 2023
Great Service and knowledgeable. I enjoyed working with her and plan to keep the app on my site for good.
Thank you for sharing your experience! We're thrilled to hear that you found our support helpful. We appreciate your support and look forward to continuing to provide you with a valuable help for your site. - Lea, Rivo Support Manager
May 27, 2023
Spoke to Pete at customer support who was amazing and fulfilled my request seamlessly and easily. All Rivo apps are user friendly and customer service is great!
Thank you so much for sharing your experience with us! We're happy that you find all Rivo apps user-friendly and that our customer service meets your expectations. We're always here to help and look forward to serving you in the future! 😊 - Lea, Rivo Support Manager
May 27, 2023
Abbie was great and your app too, looks like it has everything I need for my royalty system... Thanks!
Thank you for the kind words! We're thrilled to hear that our loyalty app has everything you need. Let us know if you have any questions or need help with anything! - Lea, Rivo Support Manager
May 26, 2023
Really awesome app and amazing customer support talked with Jel, did an awesome job thanks, Jacob,
Thank you so much for the kind words, Jacob! We're thrilled to hear that you love our app and that our team was able to provide you with top-notch customer support. We appreciate your support and hope to continue delivering an awesome experience for you! - Lea, Rivo Support Manager
May 26, 2023
Excelente aplicacion, Mica me ha resulto en cuestion de segundos todos los problemas y dudas que tenía
¡Gracias por tus comentarios! Es genial saber que nuestro equipo ha sido útil para usted. Si necesita ayuda en el futuro, no dude en ponerse en contacto con nosotros. ✨ - Lea, Rivo Support Manager