Rivo: Loyalty Program, Rewards
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used rivo: loyalty & referrals since the start of our site... just great app and great support from the team (specialy jel)!
Thank you so much for being a loyal customer! We're thrilled to hear that you love our app and the support provided by our team! 🙌 We appreciate your kind words! 💙 - Lea & Rivo Team
These people are always super helpful, very nice, and go out of there way to do stuff for you. Solid app.
Thanks so much for the kind words! 😊 We appreciate your awesome review! Our team always aims to go the extra mile to assist, and we're thrilled to know we've been helpful. Feel free to reach out anytime you need help! - Lea & Rivo Team
Abbie assisted me with getting authorized and it was hands-down the best support experience I've ever had. She offered tips and advice and even helped me fix a couple of issues on my website that she caught on her own. The setup is extremely user-friendly and intuitive. So many options and I'm just on the free plan for now. Very happy!
Thank you for sharing your experience with us! We're thrilled that you found our support top-notch and that our setup is user-friendly. 🙌 We appreciate your feedback and are grateful to have you as a happy customer! - Lea & Rivo Team
I had a simple request for help. Jel not only helped but went beyond and had a few suggestions that we really liked (and needed). You just don't find "beyond" service like this these days! Kudos Jel and thank you!
We're thrilled to have been able to help you and go the extra mile. 😊 It's always a pleasure to offer suggestions and ensure our customers are satisfied. We appreciate your kind words! 🙏 - Lea & Rivo Team
Our experience with Rivo has been great! Everything is functioning properly so far, and the customer service is top-notch.
So glad to hear that your experience with our app has been awesome! 🎉 We're glad everything works smoothly. Thanks for sharing your feedback, we appreciate it! - Lea & Rivo Team
Rivo Rewards excels in rewarding users! Easy-to-use, diverse earning options, swift redemptions, and top-notch support make it a must-have app!
Thank you so much for the amazing review! We're delighted you're loving the app. We appreciate your support and are here if you ever need assistance! - Lea & Rivo Team
My experience was unsuspected and amazing. I did not expect to receive any help as I went in to discover the app. Jel was great, offer me many insights into app. Gave me advice for my store and over delivered! I look forward to working with company in the future.
Thank you so much for sharing your experience with us! 😊 Our goal is always to provide valuable insights and go above and beyond to help our customers succeed. Your feedback means the world to us. Thank you for choosing Rivo! - Lea & Rivo Team
Today I simply wanted assistance upgrading the customer limit, and Arianne blessed me with an incredible deal that genuinely made my entire day! This platform is usually extremely helpful and quick to respond, and unlike other apps, they genuinely care about their consumers. Thank you so much! This software was the most beneficial addition to my website, and my consumers love it.
Thank you so much for your wonderful review! We care about customers and aim to provide the best experience possible. Your feedback truly means the world to us, and we're delighted that our app has been a valuable addition to your store. Thank you once again for your support! - Lea & Rivo Team
The customer service was excellent. They helped with everything I had an issue with. I will definitely keep using this app for my store.
Thanks for the kind review! 😄 We're thrilled that you loved our customer service. We're here to help with any questions you may have in the future. Thank you for choosing Rivo for your store! - Lea & Rivo Team
great help and excellent support with setting up the app within my shopify store, much appreciated the effort
Thanks for your awesome review! It made our day! So glad our team could provide help and support in setting up the app for your store. Thank you so much again for taking the time to share your experience! - Lea & Rivo Team
Extremely helpful and sorted out issue with no fuss when my website updated to the new version. Couldn't see the Rewards pop up.
So glad we were able to assist you with your store update and fix the issue. Your feedback means a lot to us, and we truly appreciate it! 😊 Thank you so much for your support! 🙌 - Lea & Rivo Team
Abbie was really helpful right from the start, great service. Thank you. I have only just installed the app and Abbie was there with support.
Thank you so much for taking the time to share your feedback! We truly appreciate your trust in us and are grateful for your support. 💙 Thank you for choosing Rivo. - Lea & Rivo Team
So far so good and easy to set up! Need to see how it actually functions once customers start using it. Service is great!
Thanks for taking the time to leave a review! 🎉 So glad our team could help you out right away and give you tips for your store. If you need any assistance along the way, our team is here to help. 👍🏼 - Lea & Rivo Team
Abbie was really helpful and went beyond what I asked for and proactively made helpful suggestions for my website.
Your kind words mean the world to us. Our team loves going the extra mile to make sure our customers are satisfied. We're thrilled you found our suggestions helpful for your website. Let us know if you need anything else! 👍 - Lea & Rivo Team
The customer rep helped me more than I had asked for. They even provided suggestions and went out of their way helping me. I am very happy with the chat service. Thank you!
So happy to hear that our support team exceeded your expectations! 🎉 We always strive to go the extra mile and provide helpful suggestions! Thank you for your kind words, they mean a lot! 🙏 - Lea & Rivo Team
Customer service is amazing. Very informative and helpful. Friendly and knows what they are doing. Can't wait to work with them
We're absolutely thrilled to hear your kind words about our support team! We genuinely appreciate your feedback! 🙏 we can't wait to provide you with more amazing service in the future! - Lea & Rivo Team
AMAZING support from the Rivo team. I am a bit of a slow learner when it comes to technology and the Rivo team were ever so patient with me helping me get set up. They also double checked my set up to make sure i had done it right and made suggestions for best practice using the app. Would highly recommend to anyone.
So glad to hear you had a great experience! Our team is always ready to lend a helping hand. Thank you so much for recommending Rivo! Have a wonderful day! 🙌 - Lea & Rivo Team
Jel not only helped me bring the App to the next level. In Addition she helped me bring my entire store to a better level. And this for free. I am very happy. The App works great. You made my day!
It's our pleasure to help! 🙌 So glad the app is working great for you. Thanks a ton for your awesome review. It means the world to us. - Lea & Rivo Team
Ho installato l applicazione tempo fa e lasciato 5 stelle ma ad oggi provo ad aprire l app e non si apre, rimane lo schermo bianco, quidni non posso piu vedere il punteggio dei miei clienti, se non si sblocca dovrò disinstallarla e trovarne una nuova
Ciao Domenico, Vieni da Rivo. Grazie per aver portato questo alla nostra attenzione. Ci scusiamo per il disagio. Abbiamo notato che ci hai contattato qualche giorno fa e abbiamo visto che il problema è stato risolto e che riesci ad accedere all'app senza problemi. Se hai bisogno di ulteriore assistenza o hai altri dubbi, non esitare a rispondere al thread di posta elettronica o contattarmi direttamente all'indirizzo [email protected]. Siamo qui per aiutarti e trasformare la tua esperienza! Distinti saluti, Lea
One of the best support ever! Mica went above and beyond, not only sorted things out for me, but took care of issues i wasn't even aware of ! Cannot thank enough!!
Thank you so much for your feedback! 🙌 It means the world to us. We're always here to go the extra mile for our customers, and it's great to hear that we surpassed your expectations! Thank you for choosing Rivo 💙 - Lea & Rivo Team
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