Rivo: Loyalty Program, Rewards
Retain customers with loyalty, rewards, referrals & accounts
Rating
4.8
feedback
1,388
chart
#986
All reviews
Review RSS Feed
July 31, 2023
Today I simply wanted assistance upgrading the customer limit, and Arianne blessed me with an incredible deal that genuinely made my entire day! This platform is usually extremely helpful and quick to respond, and unlike other apps, they genuinely care about their consumers. Thank you so much! This software was the most beneficial addition to my website, and my consumers love it.
Thank you so much for your wonderful review! We care about customers and aim to provide the best experience possible. Your feedback truly means the world to us, and we're delighted that our app has been a valuable addition to your store. Thank you once again for your support! - Lea & Rivo Team
July 31, 2023
The customer service was excellent. They helped with everything I had an issue with. I will definitely keep using this app for my store.
Thanks for the kind review! ๐ We're thrilled that you loved our customer service. We're here to help with any questions you may have in the future. Thank you for choosing Rivo for your store! - Lea & Rivo Team
July 31, 2023
great help and excellent support with setting up the app within my shopify store, much appreciated the effort
Thanks for your awesome review! It made our day! So glad our team could provide help and support in setting up the app for your store. Thank you so much again for taking the time to share your experience! - Lea & Rivo Team
July 27, 2023
Extremely helpful and sorted out issue with no fuss when my website updated to the new version. Couldn't see the Rewards pop up.
So glad we were able to assist you with your store update and fix the issue. Your feedback means a lot to us, and we truly appreciate it! ๐ Thank you so much for your support! ๐ - Lea & Rivo Team
July 26, 2023
Abbie was really helpful right from the start, great service. Thank you. I have only just installed the app and Abbie was there with support.
Thank you so much for taking the time to share your feedback! We truly appreciate your trust in us and are grateful for your support. ๐ Thank you for choosing Rivo. - Lea & Rivo Team
July 26, 2023
So far so good and easy to set up! Need to see how it actually functions once customers start using it. Service is great!
Thanks for taking the time to leave a review! ๐ So glad our team could help you out right away and give you tips for your store. If you need any assistance along the way, our team is here to help. ๐๐ผ - Lea & Rivo Team
July 21, 2023
Abbie was really helpful and went beyond what I asked for and proactively made helpful suggestions for my website.
Your kind words mean the world to us. Our team loves going the extra mile to make sure our customers are satisfied. We're thrilled you found our suggestions helpful for your website. Let us know if you need anything else! ๐ - Lea & Rivo Team
July 21, 2023
The customer rep helped me more than I had asked for. They even provided suggestions and went out of their way helping me. I am very happy with the chat service. Thank you!
So happy to hear that our support team exceeded your expectations! ๐ We always strive to go the extra mile and provide helpful suggestions! Thank you for your kind words, they mean a lot! ๐ - Lea & Rivo Team
July 20, 2023
Customer service is amazing. Very informative and helpful. Friendly and knows what they are doing. Can't wait to work with them
We're absolutely thrilled to hear your kind words about our support team! We genuinely appreciate your feedback! ๐ we can't wait to provide you with more amazing service in the future! - Lea & Rivo Team
July 18, 2023
AMAZING support from the Rivo team. I am a bit of a slow learner when it comes to technology and the Rivo team were ever so patient with me helping me get set up. They also double checked my set up to make sure i had done it right and made suggestions for best practice using the app. Would highly recommend to anyone.
So glad to hear you had a great experience! Our team is always ready to lend a helping hand. Thank you so much for recommending Rivo! Have a wonderful day! ๐ - Lea & Rivo Team
July 15, 2023
Jel not only helped me bring the App to the next level. In Addition she helped me bring my entire store to a better level. And this for free. I am very happy. The App works great. You made my day!
It's our pleasure to help! ๐ So glad the app is working great for you. Thanks a ton for your awesome review. It means the world to us. - Lea & Rivo Team
Oct. 23, 2023
Ho installato l applicazione tempo fa e lasciato 5 stelle ma ad oggi provo ad aprire l app e non si apre, rimane lo schermo bianco, quidni non posso piu vedere il punteggio dei miei clienti, se non si sblocca dovrรฒ disinstallarla e trovarne una nuova
Ciao Domenico, Vieni da Rivo. Grazie per aver portato questo alla nostra attenzione. Ci scusiamo per il disagio. Abbiamo notato che ci hai contattato qualche giorno fa e abbiamo visto che il problema รจ stato risolto e che riesci ad accedere all'app senza problemi. Se hai bisogno di ulteriore assistenza o hai altri dubbi, non esitare a rispondere al thread di posta elettronica o contattarmi direttamente all'indirizzo [email protected]. Siamo qui per aiutarti e trasformare la tua esperienza! Distinti saluti, Lea
July 13, 2023
One of the best support ever! Mica went above and beyond, not only sorted things out for me, but took care of issues i wasn't even aware of ! Cannot thank enough!!
Thank you so much for your feedback! ๐ It means the world to us. We're always here to go the extra mile for our customers, and it's great to hear that we surpassed your expectations! Thank you for choosing Rivo ๐ - Lea & Rivo Team
Oct. 19, 2023
Arianne was so fab - resolved our issue INSTANTLY! Really would reccomend Rivo because of the customer service we receive. Super easy to use, great interface, and helpful team for support :) Thanks again
So glad to hear about your experience! ๐ We're thrilled we could help you out and go the extra mile. Feel free to reach out if you need anything else. Thanks for the kind words! ๐ - Lea & Rivo Team
July 12, 2023
Just got started and I felt the communication with customer service is super smooth. Thumb up on the smooth onboarding.
So glad to hear that you had a great experience! ๐ Our team works hard to ensure top-notch customer service. If you need anything, we're here to help! ๐ - Lea & Rivo Team
July 12, 2023
Good and prompt support. The app is very good value, best in the market. I don't have many problems in installing it.Thank you very much!
Thank you so much for your kind words! ๐ We're thrilled to hear that you're loving our app! ๐ If you ever need assistance, we're here to help! Thanks again for your amazing review! - Lea & Rivo Team
July 9, 2023
What a fantastic experience with Rivo Loyalties! From the get-go, the setup process was a breeze. Pete, from customer service, was a standout. He effortlessly increased my limit and removed the widget branding, all for free and without any push to upgrade. A big shoutout to Pete for making this journey so smooth. Thanks to him, I'm excited to keep using this app. Kudos, Pete, for your top-notch customer service and this brilliant app. I'm loving it!
Thank you so much for the amazing review! ๐ We're thrilled to hear that you had a fantastic experience with our app. We always strive to go above and beyond to make our customers happy. Thanks again for your kind words, you've made our day! ๐ - Lea & Rivo Team
July 8, 2023
Jel was amazing she uderstood all my needs completed all my needs gave complimentary services and put a smile on my face. i really appreciate this app its Is very nice and user friendly.
Thank you so much for your kind words! We're thrilled that our team exceeded your expectations ๐ We really strive to create a user friendly app to make your experience a breeze! Your feedback means the world to us! ๐ - Lea & Rivo Team
July 7, 2023
This app is easy to use and I touched base with Mica on their support team. Let me just say wow! Friendly, patient, helpful and knowledgeable! Definitely a great app with the support staff to follow! You can colour us impressed!
So glad to hear you found our app easy to use and had a great experience with our support team! ๐ Thanks a bunch for the feedback, you've definitely brightened our day! ๐ - Lea & Rivo Team
July 6, 2023
Had an easy time setting up the app and had great help & support from a support member (Mica). From what I've seen this app is straightforward and easy to set up / use so I'm glad to have come across this app.
Thanks so much for your review! Our goal is to make things a breeze and easy for our customers. We're so glad you found our app helpful! ๐ Feel free to reach out if you need anything else. - Lea & Rivo Team