Rivo Loyalty Rewards Referrals
Rivo: Best Shopify Loyalty App for 2024
Rating
4.9
feedback
2,341
chart
#517
All reviews
Rating Breakdown
Review RSS Feed
May 25, 2023
It was so easy to set up and integrate. I am so excited to add it to my store. It looks like lots of fun. My customer service rep Jel was amazing! Great customer service.
Thank you so much for such a kind review! We're glad to hear that setting up and integrating our app was a breeze. We're glad to provide a great experience, and our team is always here to assist you with anything you need. - Lea, Rivo Support Manager
May 24, 2023
Quick, responsive support. Very clear, helpful and easy to follow. It was nice that Jel offered other suggestions to make our website better. Thanks again!
Thanks for your kind words! It's great to hear that our support team was helpful. It's our pleasure to go above and beyond to ensure our customers are satisfied. Let us know if there's anything else we can do for you. - Lea, Rivo Support Manager
May 22, 2023
Paul was very useful and resourceful. He was very kind and patient and helped me get my issue resolved!
Thank you for taking the time to leave a review! We're glad to hear our team was able to assist you in resolving your issue. Thank you again for your feedback and we appreciate your business. - Lea, Rivo Support Manager
May 22, 2023
Arianne is a 10/10 so helpful and gave me so much free resource to use. So amazing. If you are considering this app DO IT you'll have no regret.
Thank you so much for your kind words! We're thrilled to hear that our team was able to provide you with valuable resources and support. We're glad you're finding our app helpful, and we appreciate your recommendation! - Lea, Rivo Support Manager
May 22, 2023
Great app, super easy to set up and customise + the onboarding system is excellent. App seems to work well so far. We needed some support and Pete was fast, effective and friendly.
Thank you so much for taking the time to leave a review! We're so happy hear that you found our app easy to set up and customize. We're glad that we could provide the support you needed. Thanks for choosing our app - we appreciate your business! - Lea, Rivo Support Manager
May 22, 2023
Really really impressed with this app so far! Great free version features whilst we get set up as a small business. Looking forward to growing our website with Rivo. Great customer service from Pete at Rivo also!
Thank you so much for your kind words, they truly mean a lot to us! We're so glad to hear that you're enjoying our app. It's our mission to empower businesses to succeed, and we can't wait to see your website grow with Rivo. - Lea, Rivo Support Manager
May 20, 2023
was super helpful while going through the start up process and when I need the powered by rivo branding removed they did it with out hesitation amazing customer service over all 10/10
Thank you so much for your kind words! It was our pleasure assisting with your questions. We strive to provide amazing customer service and are delighted to hear you had a great experience. Please don't hesitate to reach out if you need anything else, We're always here to help! 😀 - Lea, Rivo Support Manager
May 20, 2023
My partner uses this and and he loves it. Great app and really helpful staff will defiantly recommend to others that have online stores.
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our app and support team have been helpful. It means a lot to us and we appreciate your recommendation and hope to continue to provide top-notch service to you and all of our dear customer. - Lea, Rivo Support Manager
May 19, 2023
I love the customer service Abbie gave me. She was friendly, patient and willing to help me at every request. I also love the app setup and the features, it is highly recommendable. Thanks to the team especially my favorite Abbie.
Thank you so much for taking the time to leave such a kind review! We're so glad to hear that you love our app's features. We're grateful to have you as a customer and will strive to continue exceeding your expectations! - Lea, Rivo Support Manager
May 19, 2023
Super easy to use and customise, even on the free version. I had some help from Mica who was awesome and gave lots of great tips which were personalised to our store. Great start!
Thanks for sharing your experience with us! So glad to hear that you found our app easy to use and that our team was able to give you personalized tips. We're here to help you every step of the way! - Lea, Rivo Support Manager
May 18, 2023
Outstanding customer service ! Excellent apps & I love that the free plan allows so much - Will absolutely be upgrading the we can !
Thank you so much for your kind review! We're thrilled to hear you're enjoying our apps and our customer service. We're glad our free plan is meeting your needs and we can't wait to see you upgrade to even more amazing features! - Lea, Rivo Support Manager
May 18, 2023
Another great experience with Rivo in just one night. Thank you Abbie for your support and sharing the amazing tip for my store! I feel like every time I contact Rivo I learn something new to enhance my store on areas not necessarily related to services they provide. AMAZING!!! Thank you!!!
Thank you so much for your kind words and review! It's wonderful to hear that our support team was able to help enhance your store. We truly appreciate your business and can't wait to continue to support you on your journey! :) - Lea, Rivo Support Manager
May 16, 2023
Paul was a great help, speaking with him resolved alot and his excitement to help e was incredible.
Thank you so much for your lovely review! We take pride in providing friendly and meaningful support to our customers and hope to assist you again in the future! - Lea, Rivo Support Manager
May 16, 2023
Excellent service, I'm in the process of integrating all Rivo's apps into my store. I feel comfortable in doing so because I know support is there to help me. Thanks Arianne!
Thank you for sharing your experience with us! So happy to hear that you're finding our apps easy to integrate into your store. We appreciate your trust and can't wait to see your successful store with our apps! - Lea, Rivo Support Manager
May 16, 2023
Muy buena atención al cliente! Puedes editar las plantillas para customizarlas como desees, algo que muchas aplicaciones no incluyen. Rivo es fácil de usar para tiendas hispánicas.
¡Muchas gracias por tus comentarios! Estamos encantados de saber que nuestro servicio es de su agrado. Nos esforzamos por ofrecer funciones fáciles de usar para que la experiencia sea aún mejor. ¡Gracias por elegir Rivo! - Lea, Rivo Support Manager
May 15, 2023
Paul was the best. He took the time to not only resolve removing the rivo branding but offer up some really great suggestions that will help my growth
Thank you so much for taking the time to leave this review! It means a lot to us to hear that we've been able to assist you in a meaningful way. Don't hesitate to contact us again if you need any further assistance! - Lea, Rivo Support Manager
May 13, 2023
REALLY GREAT APP NICE CUSTOMER SERVICE I AM GLAD TO USE THIS IN MY STORE. I AM LOOKING FORWARD TO GET GREAT SALES WITH THIS APP
Thank you so much for your review! We are thrilled to hear that you're enjoying the app and that our support team has been helpful. We wish you all the best and hope you see great success with the app in your store! - Lea, Rivo Support Manager
May 12, 2023
Highly recommend Rivo. The app is easy to set up. Abbie is very helpful, she quickly responded my inquiries, and stay there to hep me until the end.
Thank you for your lovely feedback! We always aim to provide our users with the best customer support possible. Let us know if you need any further assistance, we are here to help! - Lea, Rivo Support Manager
May 11, 2023
I was impressed that the agent who helped me went out of her way to provide valuable advice and insights about my website and about shopify in general. She seemed happy to help me which is invaluable to me because this is a new field for me. She helped me with my reason for contacting support, and also helped me with things I didn't know I needed help with. Great job Abbie!
Thank you so much for taking the time to share your experience with us! We pride ourselves on going above and beyond to help our customers. Please don't hesitate to reach out to us again if you need any further assistance – we are always here to help! - Lea, Rivo Support Manager
May 10, 2023
Arianne's customer service alone is worth the use of this app, she was awesome!
Thank you so much for taking the time to leave such a kind review! It's always our pleasure to assist you and ensure you have a positive experience. We appreciate your business and look forward to serving you again soon! - Lea, Rivo Support Manager