Rivo: Loyalty Program, Rewards
Retain customers with loyalty, rewards, referrals & accounts
Rating
4.8
feedback
1,388
chart
#986
All reviews
Review RSS Feed
July 5, 2023
Just amazing. I tried installing other loyalty app for my store but it won't install and i spent a lot of time trying to fix installation related problems. Rivo was super easy. installed quickly, configured in minutes and launched within hours. Support is super responsive and helpful
Thanks for the amazing review! 🙌 Our support team is always here, ready to lend a helping hand 🤝 Let us know if you need anything else. - Lea & Rivo Team
July 3, 2023
New to the app and Its rare I say this - The best customer service ever! Paul volunteered suggestions and just rocked. Excited to try this app but so far its a winner already because of the customer service.
So glad to hear you're enjoying our app! 🎉 We're happy to have you onboard. Our team is here to make your experience amazing. If you need anything, just reach out. We're here to help! 🙌 - Lea & Rivo Team
July 1, 2023
Paul was a great help! Honestly, this service is amazing. Everyone I have spoke with has been supper helpful, witty, and kind. It is very much appreciated and it feels like I am talking to an actual human. Thank you guys and I look forward of my continued use of these services.!
Thank you so much for your kind words! We always strive to provide amazing and helpful service. We appreciate your support and can't wait to assist you again in the future! 🙌 - Lea, Rivo Support Manager
June 27, 2023
I was immediately contacted by chat as soon as the app was installed. The rep not only answered all my questions but also made simple change on his end to make my site more professional. He sent me links with step by step instructions and answered all my questions. If the app works as great as the customer service rep this is score for my business!!
Thanks for sharing your experience. It's awesome to hear that our customer support was super helpful and made your site more professional. We hope our app helps your business just as much! 🎉 - Lea, Rivo Support Manager
June 27, 2023
So far, so great! Abbie was SO helpful getting me updated, and even made some recommendations for my site that I really appreciated. Great product with great support.
Thanks for the feedback! We're thrilled to hear that you're happy with our platform and the support you received. Let us know if there's anything else we can do for you! 🙌 - Lea, Rivo Support Manager
June 26, 2023
My shop has only sold a few items but they are very helpful. They always respond quickly and solve problems easily. If I get more customers for my shop, I will definitely use them for a fee. Of course, the app is very easy to use.
Thank you so much for your review! We are happy to hear that you found our app to be user-friendly and our customer service helpful. We appreciate your support and look forward to helping your business grow! 🚀 - Lea, Rivo Support Manager
June 22, 2023
Abbie was extremely helpful and very quickly resolved all my problems. App itself is super intuitive and highly customisable. Recommend.
Thank you so much for sharing your experience with us! Awesome to hear that our team was able to help out and the app worked out so well for your store. We appreciate the recommendation. 😍👍 - Lea, Rivo Support Manager
June 19, 2023
PRICING. SUPPORT. AMAZING - these guys aren't taking the piss, they are offering what we all want at the right price. Honestly I wasted huge amount of money subscribing to Yopto and Loyalty Lion and both were horrendously expensive and purposefully limited the feature set so much. Gonna sign up to their reviews platform too now.
Thank you so much for your positive feedback! We're thrilled that you found our pricing reasonable and our support team helpful. We strive to offer our customers what they truly need at a fair price. We appreciate your trust in us and look forward to serving you with our reviews platform as well. - Kevin
June 15, 2023
Great app - especially for free. Support are amazing and the app is the best around. Would 100% recommend this.
We're thrilled you're enjoying our app and services and are willing to recommend them to others. Thank you for the fantastic review! - Kevin
June 14, 2023
Fantastic app, fantastic support - really fast at helping me change the bits I wanted to, couldn't ask for more - highly recommend!
Thank you so much for your lovely review! We always strive to provide fast and helpful support for our customers. Your recommendation means a lot to us, thank you for choosing Rivo! - Lea, Rivo Support Manager
June 14, 2023
This app has been amazing so far and really does offer more features for less than other apps. Paul was also awesome; he helped me with things I didn’t even know where options and even though I had a simple request he asked a few simple questions and took care of some things on another Rivo app I use. This is a great app run by a great team.
Thank you so much for your kind review! We always aim to go above and beyond to provide more value and are happy to have you as a satisfied customer. Thanks again for your support! - Lea, Rivo Support Manager
June 12, 2023
The best customer service imaginable. In addition to the excellent and really useful apps from rivo, Arianne's support is particularly noteworthy. I am absolutely at a loss for words. Definitely a recommendation!!!
Thank you so much for your kind words and recommendation! It's great to hear you had a good experience with our app and support team. We truly value our customers and will continue to provide the best support possible. - Lea, Rivo Support Manager
June 9, 2023
Great customer service and a great app amazing for motivating customers more to place an order, I also love all the features the app has.
Thank you so much for your review! We're happy to know that we are providing great customer service and that you love the features of our app. We appreciate your support and look forward to assisting you again soon! - Lea, Rivo Support Manager
Nov. 14, 2023
I had an issue activating my rewards widget, and Abbie quickly resolved the issue.
Thank you so much for sharing your experience! We're glad to hear that our team was able to resolve the issue quickly and thoroughly for you. We're always here to help and provide great service! - Lea, Rivo Support Manager
June 6, 2023
Have used a couple of Rivo apps, and have found them easy to use and customise, but the support team is why you should really get on board!
Thank you so much for sharing your experience with us! It's great to hear you've found our apps easy to use and customize. We take pride in providing top-notch support to all our users. We appreciate your support and are always here to help! - Lea, Rivo Support Manager
June 5, 2023
Just love working with Arianne at Rivo. Fast reply, here to help me get the most out of the tool and we are just thrilled to be partnered up with them for our store!
Thank you so much for your kind words! We're glad to hear that our team has been able to help you make the most of the app. It's been a pleasure working with you and your store - Lea, Rivo Support Manager
June 4, 2023
Smooth and easy! I was helped and they made it super simple and they also recommended more to expand my store!
Thank you for sharing your experience with us! We always strive to help our customers in any way possible and we're glad our recommendations helped you expand your store. Thanks again for choosing Rivo! - Lea, Rivo Support Manager
May 30, 2023
Customer service is fantastic. Had a live chat with Jel and couldn’t have been more helpful. Even added a recommendation to improve my store
Thank you so much for sharing your experience with us! It's great to hear that our team provided you with exceptional customer service and gave helpful recommendations for your store. We're thrilled to have you as a happy customer and look forward to assisting you in any way we can! - Lea, Rivo Support Manager
May 28, 2023
Great Service and knowledgeable. I enjoyed working with her and plan to keep the app on my site for good.
Thank you for sharing your experience! We're thrilled to hear that you found our support helpful. We appreciate your support and look forward to continuing to provide you with a valuable help for your site. - Lea, Rivo Support Manager
May 24, 2023
Quick, responsive support. Very clear, helpful and easy to follow. It was nice that Jel offered other suggestions to make our website better. Thanks again!
Thanks for your kind words! It's great to hear that our support team was helpful. It's our pleasure to go above and beyond to ensure our customers are satisfied. Let us know if there's anything else we can do for you. - Lea, Rivo Support Manager