Rivo: Loyalty Program, Rewards
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Smooth and easy! I was helped and they made it super simple and they also recommended more to expand my store!
Thank you for sharing your experience with us! We always strive to help our customers in any way possible and we're glad our recommendations helped you expand your store. Thanks again for choosing Rivo! - Lea, Rivo Support Manager
Customer service is fantastic. Had a live chat with Jel and couldn’t have been more helpful. Even added a recommendation to improve my store
Thank you so much for sharing your experience with us! It's great to hear that our team provided you with exceptional customer service and gave helpful recommendations for your store. We're thrilled to have you as a happy customer and look forward to assisting you in any way we can! - Lea, Rivo Support Manager
Great Service and knowledgeable. I enjoyed working with her and plan to keep the app on my site for good.
Thank you for sharing your experience! We're thrilled to hear that you found our support helpful. We appreciate your support and look forward to continuing to provide you with a valuable help for your site. - Lea, Rivo Support Manager
Quick, responsive support. Very clear, helpful and easy to follow. It was nice that Jel offered other suggestions to make our website better. Thanks again!
Thanks for your kind words! It's great to hear that our support team was helpful. It's our pleasure to go above and beyond to ensure our customers are satisfied. Let us know if there's anything else we can do for you. - Lea, Rivo Support Manager
Great app, super easy to set up and customise + the onboarding system is excellent. App seems to work well so far. We needed some support and Pete was fast, effective and friendly.
Thank you so much for taking the time to leave a review! We're so happy hear that you found our app easy to set up and customize. We're glad that we could provide the support you needed. Thanks for choosing our app - we appreciate your business! - Lea, Rivo Support Manager
Really really impressed with this app so far! Great free version features whilst we get set up as a small business. Looking forward to growing our website with Rivo. Great customer service from Pete at Rivo also!
Thank you so much for your kind words, they truly mean a lot to us! We're so glad to hear that you're enjoying our app. It's our mission to empower businesses to succeed, and we can't wait to see your website grow with Rivo. - Lea, Rivo Support Manager
was super helpful while going through the start up process and when I need the powered by rivo branding removed they did it with out hesitation amazing customer service over all 10/10
Thank you so much for your kind words! It was our pleasure assisting with your questions. We strive to provide amazing customer service and are delighted to hear you had a great experience. Please don't hesitate to reach out if you need anything else, We're always here to help! 😀 - Lea, Rivo Support Manager
Super easy to use and customise, even on the free version. I had some help from Mica who was awesome and gave lots of great tips which were personalised to our store. Great start!
Thanks for sharing your experience with us! So glad to hear that you found our app easy to use and that our team was able to give you personalized tips. We're here to help you every step of the way! - Lea, Rivo Support Manager
Paul was a great help, speaking with him resolved alot and his excitement to help e was incredible.
Thank you so much for your lovely review! We take pride in providing friendly and meaningful support to our customers and hope to assist you again in the future! - Lea, Rivo Support Manager
Excellent service, I'm in the process of integrating all Rivo's apps into my store. I feel comfortable in doing so because I know support is there to help me. Thanks Arianne!
Thank you for sharing your experience with us! So happy to hear that you're finding our apps easy to integrate into your store. We appreciate your trust and can't wait to see your successful store with our apps! - Lea, Rivo Support Manager
Highly recommend Rivo. The app is easy to set up. Abbie is very helpful, she quickly responded my inquiries, and stay there to hep me until the end.
Thank you for your lovely feedback! We always aim to provide our users with the best customer support possible. Let us know if you need any further assistance, we are here to help! - Lea, Rivo Support Manager
Absolutely amazing customer support. I spoke with Mica and she was incredibly nice and sorted everything out for me. Highly recommend this app.
Thank you so much for your kind words! We strive to make sure every interaction with our team is amazing and efficient. We're grateful for your recommendation and appreciate you taking the time to share your positive experience with us. - Lea, Rivo Support Manager
Great customer service, very thorough and friendly. Very easy to use. Set up is quick and easy. I can start earning points today!
Thank you so much for your kind words! We're glad that you find our platform easy to use and our team was able to help. We're excited for you to get the most of the app and we'll be with you every step of the way.😊🙌🏼 - Lea, Rivo Support Manager
Wonderful and easy app to use for setting up a reward program. Customizable options are great. They communicate quickly with you to take care of concerns and questions. Thank you Jel for your prompt response and taking care of my request!
Thanks a ton for the lovely review! We're always here to help — glad we could address your concerns and questions quickly. Thanks again for choosing Rivo! - Lea, Rivo Support Manager
Excellent Service. I liked the attention to detail and the attention given to answer all my questions.
Thank you so much for your kind words! We take pride in ensuring our customers have a great experience with our app. Thank you for your support and choosing Rivo! - Lea, Rivo Support Manager
Full of features and great value + a super helpful team. Working with James and Jeff to get everything setup and then Arianna with chat support as well. They go above and beyond to help you succeed.
Thanks for your positive review! It's great to hear that you found our service to be of great value. We're thrilled that our support team was able to provide you with excellent help. Our team is committed to helping you succeed, and we appreciate your business!- Lea, Rivo Support Manager
Hyper-fast and efficient! Pete's help in setting up the loyalty program was a real masterclass! I recommend Rivo
Thank you for your awesome review! It's always great to hear that our merchants are happy with our service. Thank you for your recommendation, and please don't hesitate to reach out if you need any further assistance! - Lea, Rivo Support Manager
I was helped by Abbie today! She was incredibly helpful. Going above and beyond what I asked for help with. Thank you and your team.
Thank you for taking the time to leave this wonderful review about Abbie and our team. We appreciate your business and look forward to helping you again in the future! - Lea, Rivo Support Manager
Abbie was wonderful. Very responsive and helpful. So far the app works really well. I look forward to seeing people use their loyalty rewards.
Thanks for taking the time to leave such a kind review! It means a lot to us that you had a great experience with our app. We can't wait for you to see your customers benefit from the loyalty rewards. Let us know if you need anything else! - Lea, Rivo Support Manager
Awesome Mica thank you 1000 for your kind assistance. Moreover the apps are working really good.....
So glad to hear that Mica provided excellent support and the apps are working well! We appreciate your positive feedback. Enjoy using the app! 😊 - Lea, Rivo Support Manager
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