Rivo: Loyalty Program, Rewards
All reviews
Review RSS feed
Abbie was an absolute gem helping me make adjustments today!! The platform is everything we’ve been looking for, definitely a must add to every store
We take pride in offering a platform that meets the needs of our customers, and we are delighted to hear that it is everything you have been looking for. We appreciate your recommendation, and we hope to continue to exceed your expectations. Thanks, Kevin
Jel helped me today and she was absolutely AMAZING. she went above and beyond with service. I had no issues. And got great advice i wasn't expecting! This experience made my day today and she deserves some acknowledgement for sure!
We're thrilled to hear that you had a positive experience with our services! Our team works hard to ensure every customer is satisfied, so it's great to receive feedback like this. All the best, Kevin
Yes! Absolutely! Thanks for helping become a top notch business. The customer service I received today was amazing!
Thank you for your support! We're proud to be a part of your e-commerce journey and are committed to providing you with the best possible service and tools to help you succeed. Cheers, Kevin
Incredible service from Paul and strong app functions. Settings are easy to understand and use and Paul helped me with many details, really helpful. Will try more Rivo apps soon
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Cheers, Kevin
So far so good - seems to be very easy to set up and works straight away. Will see how it goes now! Thanks to Jel for your help
We strive to make the setup process as easy and painless as possible, and we're glad to hear that we were successful in your case. Thank you for choosing our app and for sharing your positive feedback with us! Cheers, Kevin
Three out of three!!! I now have the rivo popup, reviews and loyalty apps installed. So easy to use and if you get stuck the customer service is amazing. Abbie has been so helpful, I really cant recommend rivo enough!
Thank you for being a valued customer and for using our apps! 🤩 We're grateful for your support and trust in us to help grow your business. If you need any further assistance, please don't hesitate to reach out to us. Our team here at Rivo will be delighted to assist you. Cheers, Kevin
Rivo: Loyalty & Referrals is very good. PETE was very patient and solved all my questions... I will always support
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our app and services! Thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Best wishes, Kevin
I recently added this app to my website and the set up was easy. I needed some help with rewarding customers for past purchases. Mica jumped right in and helped me solve the problem quickly. Thank you!
We appreciate you choosing our app and are so glad to hear that the setup process was quick and easy for you! Thank you for taking the time to share your positive experience with us. If any questions come up or if we can help along the way, please don't hesitate to let us know. All the best, Kevin
Just downloaded the app and it seems to work great so far. The set-up is simple to follow and when I needed some help, Abbie, jumped right in and straighten things out for me. Abbie also gave me feedback about my website which was beyond her call of duty. I love it when people go out of their way to help. Thanks Abbie, and thanks Rivo.
We appreciate your business and are thrilled to see you using our app. Our team is here to help you every step of the way. If you have any further questions or concerns, please feel free to contact us. Best regards, Kevin
I had a excellent experience today with Pete he cud not of been more kind and helpful Im 100% satisfied with the customer service i received and am super excited to get to use all the great looking features this app has to offer!!
Your feedback has made our day! 🤩 We're so glad you had an excellent experience with our services. We take pride in delivering exceptional work and providing outstanding customer support. Thank you for choosing us and for sharing your thoughts. Much appreciated, Kevin
Great and proactive customer support from Arianne! Starting to get used to the app and will try out more features soon.
Thank you for your support! We're proud to be a part of your e-commerce journey and are committed to providing you with the best possible service and tools to help you succeed. All the best, Kevin
Abbie was so helpful and responsive to our questions and requests. Really recommend Rivo. Thanks again Abbie.
We're thrilled that we were able to provide you with such outstanding service. Thank you for taking the time to share your positive experience with us and for recommending us to the Shopify community! Cheers, Kevin
So the app was quite complicated to navigate to install. Things were not in obvious logical places like where to change text etc. There were lots of curves and roundabouts but I got there thanks to the help of Mica who was fantastic about helping me even when I asked really obvious questions. She was prompt in getting back to me and very professional. That's def the type of person you need to reward on great customer service. It's what it's all about in the end.
Hey Cheeky Bum team! Thank you so much for your feedback. I read through your chat history and wanted to touch on your feedback here. We're making some major improvements to User Experience in the app next quarter and wanted to thank you for your feedback. And I'm sorry our app made it difficult to find what you were looking for! User Experience is one thing we keep front of mind when designing and developing any feature at Rivo this is another reminder that we need to continue to focus our efforts there. More than happy to jump on a zoom call and go through a UX interview with you to help improve our app. Let me know if you want me to take us up on that: [email protected]. Cheers, James
need some help and got it. Not only fast, but the employee was really MEGA kind. Thumbs up from here... what a blessing
Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin
The Rivo loyalty and rewards app is an excellent tool for your customers who want to save money while shopping. With Rivo, users can earn points for their purchases, which they can then redeem for discounts and other rewards. The app is easy to use and has a user-friendly interface, making it a breeze to navigate and take advantage of its features. One thing that sets Rivo apart from other loyalty and rewards apps is its exceptional customer service. I have read how users rave about the helpfulness of the Rivo representative Paul. They say that Paul is knowledgeable, friendly, and always willing to go the extra mile to help customers. Whether you need assistance with the app or have questions about your rewards, Paul is there to lend a hand. I appreciated the personalized attention I received from him because he made me feel valued and appreciated as a customer. He also has funny gifs. The Rivo loyalty and rewards app is an excellent choice for store owners. With its user-friendly interface and outstanding customer service, it's no wonder that so many people are raving about this app. And if you ever need assistance, you can rest assured that Paul and the rest of the Rivo team will be there to help you every step of the way.
Thank you for leaving such a positive review of our app! We're thrilled to hear that you found the app easy to use and a great way to save money while shopping. We pride ourselves on providing exceptional customer service, and we're glad we were able to assist you in a friendly and knowledgeable manner. We appreciate your kind words and are happy to hear that you felt valued and appreciated as a customer. We look forward to continuing to provide you with great service and support, and we hope you enjoy using our app to earn rewards and discounts. Best wishes, Kevin
We started this on a pilot basis and early results are encouraging. The support desk (Mica) was very helpful in getting to know about doubts and resolving issues
Thank you for taking the time to leave a review. We're glad that you had a positive experience with our service. If there's anything we can do to improve your experience, please don't hesitate to reach out. We value your feedback and want to ensure that we're providing the best possible service to our customers. All the best, Kevin
My experience was amazing!! Abbie helped me with everything I needed and got it all setup on my website very easy!!!
We're so glad that you're happy with our services! We take pride in delivering exceptional customer experiences and are committed to ensuring you have everything you need to succeed. ✨ Best wishes, Kevin
So far so good, support was quick and helpful. Decided to use Rivo instead of the other highly rated ones. As it is a better interface, and more features
Your support means everything to us, and we're grateful that you've chosen our app for your business. Thanks so much for the positive feedback and 5-stars! 🌟 Best wishes, Kevin
This is by far the most simple app to navigate your business, and help gain customers to purchase from your store. Paul and his customer service was superb he was very helpful, and he also showed me some tips and tricks for my store.
Your satisfaction is our top priority. Thank you for choosing our app and for giving us the opportunity to serve you. If there's anything we can do to improve your experience, please don't hesitate to reach out. All the best, Kevin
I highly recommend this app for new users, this app allows me to do the Loyalty & Referrals as I wanted. The interface is easy to navigate and I find everything I need quickly. Mr. Pete from the support team guide me all the way to the end. his support was highly appreciated.
We appreciate your business and are grateful that you've chosen our app to help grow your store. If there's anything we can do to make your experience even better, please don't hesitate to reach out. Best regards, Kevin
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.