Rivo Loyalty Rewards Referrals
Rivo: Best Shopify Loyalty App for 2024
Rating
4.9
feedback
2,341
chart
#517
All reviews
Rating Breakdown
Review RSS Feed
April 13, 2023
She was really great in taking care of my needs and was really patient with me. Also, made sure if i needed to make any changes or not.
Thank you for leaving a positive review! We are thrilled you had a great experience with our support. We always strive to provide exceptional customer service and ensure all of our customer's needs are met. If there is anything else we can do to help, please do not hesitate to let us know. Best regards, Kevin
April 13, 2023
I've had question after question and Arianne has walked me through the process. Great customer service again lol.
So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin
April 13, 2023
Amazing customer service and awesome app that does what it needs to do. We where using spreadsheets to monitor and adjust points but this app has made everything easy. Highly recommended!
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and for recommending us to the community! Best wishes, Kevin
April 12, 2023
Paul helped me today and was very responsive and quick, very helpful individual and I recommend the app for doing your loyalty referrals program and especially for the quick responsive customer service.
Our team is dedicated to providing excellent customer service and ensuring our customers have a smooth experience. We appreciate your recommendation, and we're confident that our loyalty referral program will be of great value to your business. Don't hesitate to reach out if you have any further questions or needs in the future - we're always here to help! Best regards, Kevin
April 12, 2023
I highly recommend this app for a number of reasons, the app was designed well & does what I intended for it to do, it also offers a lot for free and additional paid services I am very interested in as well. I spoke to a customer care representative named "Jel" she was extremely helpful more than I could hoped for. I highly recommend this App, I also use their review app which integrates well with one another. Keep up the great work here!
We're glad that our app met your expectations and that you found it easy to use. We're also pleased to know that you're interested in our additional paid services, and we're confident that they'll be of great value to your business. Our team is dedicated to providing helpful support and ensuring our customers have a seamless experience. We appreciate your recommendation and look forward to continuing to provide you with the best possible service. Best wishes, Kevin
April 12, 2023
Very nice app to engage your customers with your brand and reward them for their loyalty. Great support team as well.
Thank you for choosing our app to help power your store. We're committed to providing you with the best possible experience and are always here to help with any questions or issues you may have. Best regards, Kevin
April 12, 2023
Great UI, more functionality than needed and awesome support team. Recommended app for everyone that needs to implement points loyalty programs and referrals
We're thrilled to hear that you're enjoying our app and services and are willing to recommend them to others. Thanks, Kevin
April 11, 2023
I really like this app a lot very detailed with all the interactive parts of my app. Loved it more for their good customer service especially Abbie giving some good tips on how to improve my store. This app really changed my store presence.
Thank you for taking the time to share your positive feedback about our app! We are delighted to hear that you found our app to be detailed and interactive. Our team takes great pride in providing excellent customer service, and we are thrilled that we were able to provide you with helpful tips on improving your store. We are pleased that our app has helped to improve your store's presence, and we hope that it continues to be a valuable asset for your business. Best wishes, Kevin
April 10, 2023
The service is very good and I recommend you to use it, it is a pretty good application I have used.
Thank you so much for your recommendation! It means a lot to us, and we're glad to have provided you with a positive experience. Cheers, Kevin
April 9, 2023
Great Support and overall pleasant to work with. Easy to adjust customers points for any reason. I've enjoyed my experience thus far.
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin
April 8, 2023
This is a great app and the customer service perfect. Jel is very professional and swift in responding to my questions. She goes up and down to help me understand about the application. Great job Jel.. Definitely recommend the app, it has so many features that I was looking for and did not know how to do.
We appreciate your business and are thrilled to see you using our app. Our team is here to help you every step of the way. Thanks for recommending us, and if you have any further questions or concerns, please feel free to contact us. Best regards, Kevin
April 8, 2023
Great response from the support and so far does the job .. Can't wait to see my loyalty program increase.
We understand the importance of customer loyalty, and we are excited to hear that you are looking forward to seeing your loyalty program increase. Our team is dedicated to providing high-quality products and exceptional customer service to help our customers achieve their goals. Thank you for choosing our app and for placing your trust in us. All the best, Kevin
April 7, 2023
Jel at Rivo help demonstrated exceptional customer service by going above and beyond to correct edits on my Shopify account. Their dedication to resolving the issue was evident through their prompt and efficient communication, as well as their willingness to offer additional support and guidance. I am grateful for Jel's efforts and highly recommend Rivo help for their outstanding service.
Our team at Rivo is dedicated to providing prompt and efficient communication. We are delighted to hear that our efforts in resolving the issue on your Shopify account were evident. We pride ourselves on going above and beyond for our customers and are pleased that we were able to offer additional support and guidance to ensure your satisfaction. Thank you for recommending us, and we greatly appreciate your business and look forward to continuing to provide you with exceptional service in the future. Best wishes, Kevin
April 7, 2023
it was a great experience. Jel helped me with everything i needed and told me about things i wasn't aware of. A1 customer support
We're so happy to see that you had a great experience! We're always striving to help you and your business succeed! Cheers, Kevin
April 6, 2023
Paul was super helpful in getting me started with the onboarding of Rivo Loyalty app on my shopify store. He went above and beyond in helping me with understanding how the app functions. Highly recommend!
Thank you for taking the time to write this amazing review and for choosing Rivo Loyalty for your Shopify store! Our team strives to provide excellent customer service and to go above and beyond for our customers, and we're glad to know that we've achieved that with you. We appreciate your recommendation, and we're confident that our app will help you to increase customer loyalty and drive sales. Best wishes, Kevin
April 6, 2023
This was relatively simple to set up and run. The customer service, on the other hand, was a huge highlight. Jel was extremely helpful and friendly. Excellent experience with Rivo.
We understand that setting up the app can sometimes be a daunting task, so we're glad to know that you found it relatively simple. Our goal is to provide our customers with a user-friendly experience that is easy to navigate, and we're happy to hear that we've achieved that with you. Cheers, Kevin
April 6, 2023
Super helpful, when I used the chat box, it was quick and simple and Pete got everything sorted for me above and beyond what I was hoping. Very helpful. Couldn't be happier
Thank you so much for taking the time to share your positive experience with us! We're thrilled that you found our chat box support to be quick, simple, and above and beyond your expectations. As we strive to provide the best possible support experience for all of our customers, we're always looking for ways to improve. With that in mind, we would love to know if there was anything that you think we could have done better to improve your experience. Your feedback is incredibly valuable to us, and we appreciate any insights you can provide. Thank you again for choosing our service. Best regards, Kevin
April 6, 2023
first off...the onboarding process is a breeze! i did get stuck and my man Paul! Helped me with Due diligence and even helped with some back end work on the app and shop. just with the customer service and help alone this is a worthy company to work with. worth it so far!!
Thank you for taking the time to leave this wonderful review! We're thrilled to hear that our onboarding process was easy for you and that we were able to provide you with exceptional customer service. It's great to know that we went above and beyond to help you with due diligence and some back-end work on the app and shop. We take pride in providing our customers with the best possible support, and we're glad that we've been successful in doing so. We appreciate your business and thank you for choosing us. Cheers, Kevin
April 5, 2023
Rivo's support is absolutely phenomenal. They were helpful and so nice. Would totally recommend this app to others!
Your feedback is a reminder of why we do what we do. We're passionate about delivering the best possible service to our customers, and it's always wonderful to hear that our efforts are appreciated. Thank you for your kind words and for choosing us! Much appreciated, Kevin
April 4, 2023
Very user friendly. Wonderful costumer service, they go above and beyond. I had a couple of problems and they solve them and offered extra advice on things that were important to me and my clients.
We strive to go above and beyond to ensure our customers are happy with our product and service. We are glad that we were able to solve your problems and provide you with extra advice that was important to you and your clients. If you ever have any further questions or concerns, please don't hesitate to reach out to us. We are always here to help and provide the best possible experience for our users. All the best, Kevin