Rivo: Loyalty Program, Rewards
Retain customers with loyalty, rewards, referrals & accounts
Rating
4.8
feedback
1,388
chart
#986
All reviews
Review RSS Feed
April 12, 2023
I highly recommend this app for a number of reasons, the app was designed well & does what I intended for it to do, it also offers a lot for free and additional paid services I am very interested in as well. I spoke to a customer care representative named "Jel" she was extremely helpful more than I could hoped for. I highly recommend this App, I also use their review app which integrates well with one another. Keep up the great work here!
We're glad that our app met your expectations and that you found it easy to use. We're also pleased to know that you're interested in our additional paid services, and we're confident that they'll be of great value to your business. Our team is dedicated to providing helpful support and ensuring our customers have a seamless experience. We appreciate your recommendation and look forward to continuing to provide you with the best possible service. Best wishes, Kevin
April 12, 2023
Very nice app to engage your customers with your brand and reward them for their loyalty. Great support team as well.
Thank you for choosing our app to help power your store. We're committed to providing you with the best possible experience and are always here to help with any questions or issues you may have. Best regards, Kevin
April 9, 2023
Great Support and overall pleasant to work with. Easy to adjust customers points for any reason. I've enjoyed my experience thus far.
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin
April 8, 2023
Great response from the support and so far does the job .. Can't wait to see my loyalty program increase.
We understand the importance of customer loyalty, and we are excited to hear that you are looking forward to seeing your loyalty program increase. Our team is dedicated to providing high-quality products and exceptional customer service to help our customers achieve their goals. Thank you for choosing our app and for placing your trust in us. All the best, Kevin
April 7, 2023
it was a great experience. Jel helped me with everything i needed and told me about things i wasn't aware of. A1 customer support
We're so happy to see that you had a great experience! We're always striving to help you and your business succeed! Cheers, Kevin
April 6, 2023
Super helpful, when I used the chat box, it was quick and simple and Pete got everything sorted for me above and beyond what I was hoping. Very helpful. Couldn't be happier
Thank you so much for taking the time to share your positive experience with us! We're thrilled that you found our chat box support to be quick, simple, and above and beyond your expectations. As we strive to provide the best possible support experience for all of our customers, we're always looking for ways to improve. With that in mind, we would love to know if there was anything that you think we could have done better to improve your experience. Your feedback is incredibly valuable to us, and we appreciate any insights you can provide. Thank you again for choosing our service. Best regards, Kevin
April 5, 2023
Rivo's support is absolutely phenomenal. They were helpful and so nice. Would totally recommend this app to others!
Your feedback is a reminder of why we do what we do. We're passionate about delivering the best possible service to our customers, and it's always wonderful to hear that our efforts are appreciated. Thank you for your kind words and for choosing us! Much appreciated, Kevin
April 4, 2023
Very user friendly. Wonderful costumer service, they go above and beyond. I had a couple of problems and they solve them and offered extra advice on things that were important to me and my clients.
We strive to go above and beyond to ensure our customers are happy with our product and service. We are glad that we were able to solve your problems and provide you with extra advice that was important to you and your clients. If you ever have any further questions or concerns, please don't hesitate to reach out to us. We are always here to help and provide the best possible experience for our users. All the best, Kevin
April 4, 2023
Judge.me has such as friendly and fantastic team, very supportive, responds quickly and resolved my query swiftly!
Thank you for leaving a positive review! However, I just wanted to clarify that you have mistaken us for Judge.me. We are thrilled that our team was able to provide you with friendly and fantastic service and that we were able to resolve your query swiftly. At Rivo, we strive to provide our customers with the highest level of support, and we are pleased to hear that we met your expectations. If you ever have any further questions or concerns, please don't hesitate to reach out to us. We are always here to help. Best regards, Kevin
March 30, 2023
So far so good, easy to install and operate and the customer service is above and beyond :) Jel was extremely helpful
We're overjoyed to hear that you're having a positive experience with our app. Your 5-star review means the world to us! Thanks, Kevin
March 28, 2023
Customer service was excellent! Arianne replied quickly and added the export feature to our store. Fantastic!
It's music to our ears that you are happy with our customer service! Your 5-star review is much appreciated! 🌟 Thanks, Kevin
March 24, 2023
Abbie was an absolute gem helping me make adjustments today!! The platform is everything we’ve been looking for, definitely a must add to every store
We take pride in offering a platform that meets the needs of our customers, and we are delighted to hear that it is everything you have been looking for. We appreciate your recommendation, and we hope to continue to exceed your expectations. Thanks, Kevin
March 23, 2023
Yes! Absolutely! Thanks for helping become a top notch business. The customer service I received today was amazing!
Thank you for your support! We're proud to be a part of your e-commerce journey and are committed to providing you with the best possible service and tools to help you succeed. Cheers, Kevin
March 19, 2023
Incredible service from Paul and strong app functions. Settings are easy to understand and use and Paul helped me with many details, really helpful. Will try more Rivo apps soon
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Cheers, Kevin
March 17, 2023
So far so good - seems to be very easy to set up and works straight away. Will see how it goes now! Thanks to Jel for your help
We strive to make the setup process as easy and painless as possible, and we're glad to hear that we were successful in your case. Thank you for choosing our app and for sharing your positive feedback with us! Cheers, Kevin
March 16, 2023
Three out of three!!! I now have the rivo popup, reviews and loyalty apps installed. So easy to use and if you get stuck the customer service is amazing. Abbie has been so helpful, I really cant recommend rivo enough!
Thank you for being a valued customer and for using our apps! 🤩 We're grateful for your support and trust in us to help grow your business. If you need any further assistance, please don't hesitate to reach out to us. Our team here at Rivo will be delighted to assist you. Cheers, Kevin
March 16, 2023
Rivo: Loyalty & Referrals is very good. PETE was very patient and solved all my questions... I will always support
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our app and services! Thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Best wishes, Kevin
March 14, 2023
I recently added this app to my website and the set up was easy. I needed some help with rewarding customers for past purchases. Mica jumped right in and helped me solve the problem quickly. Thank you!
We appreciate you choosing our app and are so glad to hear that the setup process was quick and easy for you! Thank you for taking the time to share your positive experience with us. If any questions come up or if we can help along the way, please don't hesitate to let us know. All the best, Kevin
March 13, 2023
Just downloaded the app and it seems to work great so far. The set-up is simple to follow and when I needed some help, Abbie, jumped right in and straighten things out for me. Abbie also gave me feedback about my website which was beyond her call of duty. I love it when people go out of their way to help. Thanks Abbie, and thanks Rivo.
We appreciate your business and are thrilled to see you using our app. Our team is here to help you every step of the way. If you have any further questions or concerns, please feel free to contact us. Best regards, Kevin
March 13, 2023
I had a excellent experience today with Pete he cud not of been more kind and helpful Im 100% satisfied with the customer service i received and am super excited to get to use all the great looking features this app has to offer!!
Your feedback has made our day! 🤩 We're so glad you had an excellent experience with our services. We take pride in delivering exceptional work and providing outstanding customer support. Thank you for choosing us and for sharing your thoughts. Much appreciated, Kevin