Rivo Loyalty Rewards Referrals
Rivo: Best Shopify Loyalty App for 2024
Rating
4.9
feedback
2,341
chart
#517
All reviews
Rating Breakdown
Review RSS Feed
April 4, 2023
Judge.me has such as friendly and fantastic team, very supportive, responds quickly and resolved my query swiftly!
Thank you for leaving a positive review! However, I just wanted to clarify that you have mistaken us for Judge.me. We are thrilled that our team was able to provide you with friendly and fantastic service and that we were able to resolve your query swiftly. At Rivo, we strive to provide our customers with the highest level of support, and we are pleased to hear that we met your expectations. If you ever have any further questions or concerns, please don't hesitate to reach out to us. We are always here to help. Best regards, Kevin
April 4, 2023
Abbie was TERRIFIC! She was so so helpful, very efficient and extremely knowledgeable and patient. The most important thing was: she went beyond the scope of her position to help me do what I need to do. I 100% do not do well with website development. It’s because of superior customer service reps like Abbie that I have a beautiful site. Pay her more, she deserves it!
We're thrilled that we've provided excellent customer service and went above and beyond to ensure that your website development needs were met. We appreciate your business and are grateful for your kind words. Please do not hesitate to reach out with any further needs or concerns. Best regards, Kevin
April 3, 2023
I recently started using this app and I must say, it has been a game-changer! It's clear that the developers have put a great deal of thought and effort into crafting an outstanding user experience. What truly sets this app apart from the competition, however, is the phenomenal support team. Whenever I've encountered any issues or had questions, their response has been prompt, professional, and genuinely helpful. They go above and beyond to ensure that users have the best possible experience with the app. Overall, I can't recommend this app enough. The combination of its excellent features and top-notch support make it a must-have for anyone looking to improve their productivity and streamline their tasks. Kudos to the team behind this fantastic app!
Thank you for taking the time to leave such a wonderful review! We're thrilled to hear that our app has been a game-changer for you and that you've noticed the effort we've put into crafting an outstanding user experience. We're especially delighted to hear that our support team has exceeded your expectations. We always strive to provide prompt, professional, and genuinely helpful support to our users, and it's fantastic to hear that our team has been able to assist you with any issues or questions you've had. We're honored by your recommendation and glad our app has improved your productivity and streamlined your tasks. We appreciate your support, and thank you for choosing our app! Best regards, Kevin
April 2, 2023
I was attended by paul with great attention and kindness, he helped me with all my doubts, and above all, he helped me with new tools and suggestions! Thank you Paul, you are a great person!
Your satisfaction is our top priority, so we're thrilled you're happy with our services. Thank you for taking the time to share your feedback with us - it means a lot! Much appreciated, Kevin
April 1, 2023
Nice rewards program. It integrates nicely with the reviews app. Both you should check out. If you are looking for an app that's Free! Customizable! Brandable! Easy To Use! Then this app is for you!
Thank you for using our app and for recommending us! We're grateful for your support and trust in us to help grow your business. If you need any further assistance, please don't hesitate to reach out to us. Cheers, Kevin
March 30, 2023
So far so good, easy to install and operate and the customer service is above and beyond :) Jel was extremely helpful
We're overjoyed to hear that you're having a positive experience with our app. Your 5-star review means the world to us! Thanks, Kevin
March 30, 2023
Paul, he was very helpful to add two app on my store. I asked additional request to him, he responded quickly Their service was very useful.
Thank you so much for the amazing 5-star review! Means the world to us, and we are here for you anytime. 😊 Cheers, Kevin
March 28, 2023
Customer service was excellent! Arianne replied quickly and added the export feature to our store. Fantastic!
It's music to our ears that you are happy with our customer service! Your 5-star review is much appreciated! 🌟 Thanks, Kevin
March 28, 2023
Great customer service. Arianne was very helpful and prompt on her response. Rivo will be a huge help on marketing my store.
Your kind words and positive feedback mean the world to us! Thank you so much for the review, and we are always happy to help at any time. 🌟 Best wishes, Kevin
March 27, 2023
Abbie of Rivo gave me exceptional service. She was kind, and prompt in responding to my questions. I highly recommend this service/app and make sure you get Abbie :-)
We're honored that you would recommend our app and services to others. Thank you for your support and confidence in us. All the best, Kevin
March 25, 2023
A few customers have gained a loyalty reward; however, Rivo does not notify customers when they have points to spend. The app really is not fully integrated into the site because I do not get notifications when customers have points to spend either. Seems like I would have to check daily to see when customers have rewards, and then create custom emails for each customers. That is really time consuming and difficult to manage.
Hi Kultured Kurlz's team! Appreciate your review and feedback. I'm so sorry you weren't able to find these options in the app. Every time customers earn points, an email is sent out notifying them that they have points to spend. This is also the case with rewards. Additionally actually have points reminder and expiry emails built in to the app. https://help.rivo.io/en/articles/6778445-points-expiry Happy to have our team jump on a call and walk you through best practices and set this up personally for you! Let me know if that's something you're interested in – [email protected] Cheers, James
March 24, 2023
Abbie was an absolute gem helping me make adjustments today!! The platform is everything we’ve been looking for, definitely a must add to every store
We take pride in offering a platform that meets the needs of our customers, and we are delighted to hear that it is everything you have been looking for. We appreciate your recommendation, and we hope to continue to exceed your expectations. Thanks, Kevin
March 24, 2023
Buena experiencia de momento con la aplicacion, la asistenta Jel me ayudo mucho. La seguire probando.
¡Estamos muy felices de ver que haya tenido una experiencia de cinco estrellas! 🌟 ¡Siempre nos esforzamos por ayudarlo a usted y a su negocio a tener éxito! Saludos, Kevin
March 24, 2023
Jel helped me today and she was absolutely AMAZING. she went above and beyond with service. I had no issues. And got great advice i wasn't expecting! This experience made my day today and she deserves some acknowledgement for sure!
We're thrilled to hear that you had a positive experience with our services! Our team works hard to ensure every customer is satisfied, so it's great to receive feedback like this. All the best, Kevin
March 23, 2023
Abbie was a great and was able to help me with my customer referrals. Abbie provided great customer service!
Your satisfaction is our top priority, so we're thrilled you're happy with our services. Thank you for taking the time to share your feedback with us - it means a lot! All the best, Kevin
March 23, 2023
Yes! Absolutely! Thanks for helping become a top notch business. The customer service I received today was amazing!
Thank you for your support! We're proud to be a part of your e-commerce journey and are committed to providing you with the best possible service and tools to help you succeed. Cheers, Kevin
March 23, 2023
Love the app!!! Great features and custom features for a free plan. Pete from chat support was extremely helpful, quick to answer, and very kind! Highly recommend this app.
We're thrilled to hear that you're enjoying our app and that our custom features have been helpful to you. Thank you so much for taking the time to leave such a positive review and for recommending us! Much appreciated, Kevin
March 21, 2023
Great app, very easy to use. Helpdesk was very responsive and they went above and beyond to help with all the questions.
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Cheers, Kevin
March 21, 2023
great customer service!! everyone i have chatted with has helped me tremendously!! i cant wait to start making money from my site so i can upgrade!
We are delighted to hear that we were able to assist you effectively. We appreciate your business and look forward to supporting you as you grow your site. Please don't hesitate to reach out to us if you need any further assistance. Best wishes, Kevin
March 20, 2023
Thank you Paul for your quick and kind help with setting the app settings. Your help is greatly appreciated. Once again, thank you so much for a smooth onboarding!
We're thrilled to have you on board! Our goal is to make your Shopify experience as smooth and successful as possible, so if there's anything else we can do to help, just let us know. Cheers, Kevin