Rivo: Loyalty Program, Rewards
Retain customers with loyalty, rewards, referrals & accounts
Rating
4.8
feedback
1,359
chart
#560
All reviews
Review RSS Feed
March 2, 2023
she was so nice and helpful with everything. answered all my questions promptly and knew the answer to every single one! her name is jel.
It's great to hear that we were able to assist you with all of your questions and provided excellent customer service. Thank you for your feedback! Cheers, Kevin
March 2, 2023
I highly recommend this app for new users, this app allows me to do the Loyalty & Referrals as I wanted. The interface is easy to navigate and I find everything I need quickly. Mr. Pete from the support team guide me all the way to the end. his support was highly appreciated.
We appreciate your business and are grateful that you've chosen our app to help grow your store. If there's anything we can do to make your experience even better, please don't hesitate to reach out. Best regards, Kevin
March 1, 2023
Jel was very helpful and was very professional. She answer everything and was quick to reply. I recommend the app
It's always a pleasure to hear that our services met your expectations! We take pride in delivering high-quality work and providing excellent customer service. Thank you for recommending us! Much appreciated, Kevin
Feb. 28, 2023
Super service support avec des petits conseils pertinants. J'ai apprécié mes échanges via le chat avec mon interlocutrice. J'aime bien l'ensemble des services proposés, jusque la je trouve RIVO très chouette.
Nous sommes ravis d'apprendre que vous avez eu une expérience positive avec nos services ! Notre équipe travaille dur pour s'assurer que chaque client est satisfait, c'est donc formidable de recevoir des commentaires comme celui-ci. 😊 Merci, Kévin
Feb. 27, 2023
So good so far, and customer support (Abbie) has been super helpful. Very comfortable compared to other Apps on here so far.
We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Cheers, Kevin
Feb. 27, 2023
Awesome support by Abbie, app is great too! does exactly what it says and more, download it and try it for yourself.
Wonderful! We are always here to help and super excited that our app does exactly what it says! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin
Feb. 27, 2023
I have tested 2 other programs before. Also smile. This app is much more customizable. For example, change text. The support is very fast and courteous. The free version is already better than other programs. I have not regretted my decision. In Germany: Ich habe vorher 2 andere Programme getestet. Auch smile. Diese App lässt sich viel besser an die eigenen Bedürfnisse anpassen. Zum Beispiel Text ändern. Der Support ist sehr schnell und zuvorkommend. Die free Version ist schon besser als andere Programme. Ich habe meine Entscheidung nicht bereut.
Wir wissen Ihr Geschäft zu schätzen und freuen uns, dass Sie unsere App verwenden. Unser Team ist hier, um Ihnen bei jedem Schritt zu helfen. Wenn Sie weitere Fragen oder Bedenken haben, können Sie sich gerne an uns wenden. Beste Grüße, Kevin
Feb. 27, 2023
I just downloaded and am browsing but this app seems pretty amazing. Chat Assistant -Pete is Perfect! He is very nice and helpful :) Got all the answers I want from him!
Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin
Feb. 26, 2023
Great app and fantastic customer service from Arianne who went above and beyond to answer our query and have everything sorted for us.
We're thrilled that our services have been meeting your expectations and are always here to help with anything you need. Cheers, Kevin
Dec. 3, 2023
Was helped by Mica and Abbie, who was very nice and helpful. Good app so far and looking forward to seeing how it can grow our business. Would recommend to others looking to add a nice loyalty program for their customers.
We appreciate your business and are grateful that you've chosen our app to help grow your store. If there's anything we can do to make your experience even better, please don't hesitate to reach out. Best regards, Kevin
Feb. 21, 2023
I take this app to create a referrals & loyalty programme for my shop. They have many benefits with this app : -great support (thank you Pete for your support he give me answer to all my question very quickly -the price, much fonctionnality for a better price than other app
Your positive feedback is greatly appreciated. Thank you for letting us know that we're on the right track! Much appreciated, Kevin
Feb. 17, 2023
Perfect app that really works with our customers. Easily set-up and managed. Would recommend to anyone.
We're glad that you're finding our app easy to use and efficient. Thank you for your positive feedback. It means a lot to us. 🙌 Cheers, Kevin
Feb. 16, 2023
Abbie gave extremely professional and helpful service! Their app is incredibly good even for the free plan, has already gained great new features since I've installed only a week ago, and has already netted me 3 large (~800$) orders. So glad i found this app!
We're so excited that our app has provided excellent results and is helping your store skyrocket! Thanks so much for the positive feedback and review! All the best, Kevin
Feb. 16, 2023
Abbie was super fast, super helpful and very knowledgeable. Very good service. I would not hesitate to use the chat service again.
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃Thanks, Kevin
Feb. 12, 2023
So far I really enjoy this app. I reached out for assistance and Paul provided literally the best customer service I have ever received. Great job!
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟Best wishes, Kevin
Feb. 12, 2023
Just downloaded this and had a query and didn't have to wait long before the super helpful Arianne was to hand! Big thanks to her and nothing was too much trouble. Very happy and seems very user friendly app.
Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin
Feb. 8, 2023
Abbie was super helpful. I went in with the intention of asking only question. Not only did Abbie address my concern, but she went above and beyond to give me helpful tips. As a newbie to shopify and setting all this up, I am very confused navigating through all this. Abbie was kind, helpful and honest. I hope the entire Rivo team is like Abbie, that would be awesome! Thank you Abbie, YOU ROCK!
Thank you so much for the wonderful review and thoughtful feedback! 🤩 We're so grateful to customers like you for using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin
Feb. 7, 2023
Very simple set up process, lots included for free, plenty of advanced features should you wish to upgrade and top class support response time!
Thank you so much for the feedback and 5-Stars! We're so glad you like the app and the setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin
Feb. 5, 2023
Very useful app and great service! I was helped very well and I can recommend this app to everyone!!!
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin
Feb. 3, 2023
The app has been fantastic so far, easy to use and setup, and super helpful already on my site. Abbie was an absolutely dream of a customer service agent to speak to! She made it so quick and easy to get things fully unlocked and setup, plus added some great humour along the way! Not to mention she even gave me a few fantastic tips to improve my site that I could implement right away. 5 stars all around, great experience with Rivo so far.
Thank you so much for the wonderful review and thoughtful feedback! 🤩 We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin