Rivo: Loyalty Program, Rewards
Retain customers with loyalty, rewards, referrals & accounts
Rating
4.8
feedback
1,388
chart
#986
All reviews
Review RSS Feed
Feb. 17, 2023
Perfect app that really works with our customers. Easily set-up and managed. Would recommend to anyone.
We're glad that you're finding our app easy to use and efficient. Thank you for your positive feedback. It means a lot to us. 🙌 Cheers, Kevin
Feb. 16, 2023
Abbie gave extremely professional and helpful service! Their app is incredibly good even for the free plan, has already gained great new features since I've installed only a week ago, and has already netted me 3 large (~800$) orders. So glad i found this app!
We're so excited that our app has provided excellent results and is helping your store skyrocket! Thanks so much for the positive feedback and review! All the best, Kevin
Feb. 16, 2023
Abbie was super fast, super helpful and very knowledgeable. Very good service. I would not hesitate to use the chat service again.
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃Thanks, Kevin
Feb. 12, 2023
So far I really enjoy this app. I reached out for assistance and Paul provided literally the best customer service I have ever received. Great job!
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟Best wishes, Kevin
Feb. 12, 2023
Just downloaded this and had a query and didn't have to wait long before the super helpful Arianne was to hand! Big thanks to her and nothing was too much trouble. Very happy and seems very user friendly app.
Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin
Feb. 8, 2023
Abbie was super helpful. I went in with the intention of asking only question. Not only did Abbie address my concern, but she went above and beyond to give me helpful tips. As a newbie to shopify and setting all this up, I am very confused navigating through all this. Abbie was kind, helpful and honest. I hope the entire Rivo team is like Abbie, that would be awesome! Thank you Abbie, YOU ROCK!
Thank you so much for the wonderful review and thoughtful feedback! 🤩 We're so grateful to customers like you for using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin
Feb. 7, 2023
Very simple set up process, lots included for free, plenty of advanced features should you wish to upgrade and top class support response time!
Thank you so much for the feedback and 5-Stars! We're so glad you like the app and the setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin
Feb. 5, 2023
Very useful app and great service! I was helped very well and I can recommend this app to everyone!!!
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin
Feb. 3, 2023
The app has been fantastic so far, easy to use and setup, and super helpful already on my site. Abbie was an absolutely dream of a customer service agent to speak to! She made it so quick and easy to get things fully unlocked and setup, plus added some great humour along the way! Not to mention she even gave me a few fantastic tips to improve my site that I could implement right away. 5 stars all around, great experience with Rivo so far.
Thank you so much for the wonderful review and thoughtful feedback! 🤩 We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin
Feb. 2, 2023
I definitely recommend this App to everyone. Abbie was so helpful and went above and beyond. She definitely put me at ease using a new app. Thanks so much!!!!
Thank you for the wonderful review! 🌟 We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin
Feb. 1, 2023
I use Rivo for the loyalty program and the rewards program. Great apps with tons of features. Customer service is always 100%. Thanks Paul!
Awesome! We truly appreciate you using our app and are so grateful for your positive feedback and review! 🤩 Cheers, Kevin
Jan. 31, 2023
Just getting started but the support so far was super. Good to know that I have help there if I need it. Provided a tip too!
Wonderful, thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! If any questions come up or if we can help along the way, please feel free to let us know. Our team is here to help you. 🙌 Cheers, Kevin
Jan. 29, 2023
Paul was great at fixing my issue straight away. As I use the app more I trust they will provide great customer service.
So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin
Jan. 26, 2023
Jel gave me a great experience explaining and helping me with the small issues I had while setting up the program. She took her time and made it look great on my site. Thank you so much.
Thanks for the amazing feedback! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best regards, Kevin
Jan. 25, 2023
Paul was an absolute GODSEND. I don't believe I've ever had such a positive experience with app support. If you don't have RIVO already. GET IT!
Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! Cheers, Kevin
Jan. 24, 2023
Very Friendly service! Helped set up my program and add customers. conversion rate is pretty good, even with little effort.
Your kind words and positive feedback mean the world to us! Thank you so much for the review, and we are always happy to help any time. 🌟 Best wishes, Kevin
Jan. 23, 2023
Easy to setup, customer service is responsive, if only they allow more reward types in the free programme so we can try out which features our customers like before deciding to upgrade the programme.
These are excellent suggestions! Your review is essential in helping us improve the app, and I have sent over your feedback to our product team. Best regards, Kevin
Jan. 22, 2023
Even as a small business you still feel super supported with whatever you need. Arianna is the best and the sweetest! Best customer service ever
Thank you so much for the wonderful review and thoughtful feedback! 🤩 We love helping small businesses, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. Best wishes, Kevin
Jan. 22, 2023
Awesome customer service ! Super helpful and quick response rate. I used the chat feature and it was awesome
Thanks for the 5-stars! 🌟 If you have any other questions or if we can help along the way, please feel free to reach out to us anytime. 😊 Cheers, Kevin
Jan. 21, 2023
Abbie was the most helpful customer service person I have ever dealt with. She responded to all of my questions and comments immediately, fulfilled my requests and then some. Abbie went above and beyond and even pointed out some helpful tips to improve my website that had nothing to do with Rivo. I would recommend Rivo and Abbie to anyone! Rivo itself is an incredibly useful app. It is easy and quick to setup and leads to many more sales for your loyalty program. No need to pay a programmer when you can just install Rivo, edit a couple settings, and you are ready to go. Give it a try, it's free!
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin