All reviews

Rating Breakdown

  • 5
    96% (2,245 ratings)
  • 4
    3% (69 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (11 ratings)
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5 / 5 Share

March 8, 2023

Customer service is on another level, extremally good. the app is amazing aswell still getting used to it though.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

5 / 5 Share

March 8, 2023

need some help and got it. Not only fast, but the employee was really MEGA kind. Thumbs up from here... what a blessing

Using app

About 8 hours

Total reviews

5

Average rating

4.8

Developer Reply

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

5 / 5 Share

March 8, 2023

The Rivo loyalty and rewards app is an excellent tool for your customers who want to save money while shopping. With Rivo, users can earn points for their purchases, which they can then redeem for discounts and other rewards. The app is easy to use and has a user-friendly interface, making it a breeze to navigate and take advantage of its features. One thing that sets Rivo apart from other loyalty and rewards apps is its exceptional customer service. I have read how users rave about the helpfulness of the Rivo representative Paul. They say that Paul is knowledgeable, friendly, and always willing to go the extra mile to help customers. Whether you need assistance with the app or have questions about your rewards, Paul is there to lend a hand. I appreciated the personalized attention I received from him because he made me feel valued and appreciated as a customer. He also has funny gifs. The Rivo loyalty and rewards app is an excellent choice for store owners. With its user-friendly interface and outstanding customer service, it's no wonder that so many people are raving about this app. And if you ever need assistance, you can rest assured that Paul and the rest of the Rivo team will be there to help you every step of the way.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for leaving such a positive review of our app! We're thrilled to hear that you found the app easy to use and a great way to save money while shopping. We pride ourselves on providing exceptional customer service, and we're glad we were able to assist you in a friendly and knowledgeable manner. We appreciate your kind words and are happy to hear that you felt valued and appreciated as a customer. We look forward to continuing to provide you with great service and support, and we hope you enjoy using our app to earn rewards and discounts. Best wishes, Kevin

5 / 5 Share

March 7, 2023

Very easy to use and lots of options to earn points. Win, win! I worked with Paul again so the help was A1 :-)

Using app

3 months

Total reviews

9

Average rating

4.4

Developer Reply

We're glad that you're finding our app easy to use and efficient. Thank you for your positive feedback, it means a lot to us. Much appreciated, Kevin

4 / 5 Share

March 7, 2023

We started this on a pilot basis and early results are encouraging. The support desk (Mica) was very helpful in getting to know about doubts and resolving issues

Using app

12 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for taking the time to leave a review. We're glad that you had a positive experience with our service. If there's anything we can do to improve your experience, please don't hesitate to reach out. We value your feedback and want to ensure that we're providing the best possible service to our customers. All the best, Kevin

5 / 5 Share

March 6, 2023

My experience was amazing!! Abbie helped me with everything I needed and got it all setup on my website very easy!!!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad that you're happy with our services! We take pride in delivering exceptional customer experiences and are committed to ensuring you have everything you need to succeed. ✨ Best wishes, Kevin

5 / 5 Share

March 6, 2023

great customer service, Paul did great in helping me all the way in the process to navigate and additional services beyond what i expected

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a great experience! We're always striving to help you and your business succeed! 🙌 Cheers, Kevin

5 / 5 Share

March 6, 2023

So far so good, support was quick and helpful. Decided to use Rivo instead of the other highly rated ones. As it is a better interface, and more features

Using app

26 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Your support means everything to us, and we're grateful that you've chosen our app for your business. Thanks so much for the positive feedback and 5-stars! 🌟 Best wishes, Kevin

5 / 5 Share

March 5, 2023

Great experience. Pete had some great advice too. Would recommend. This app has helped us generate some sales already.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Cheers, Kevin

5 / 5 Share

March 4, 2023

This is by far the most simple app to navigate your business, and help gain customers to purchase from your store. Paul and his customer service was superb he was very helpful, and he also showed me some tips and tricks for my store.

Using app

About 7 hours

Total reviews

1

Average rating

5.0

Developer Reply

Your satisfaction is our top priority. Thank you for choosing our app and for giving us the opportunity to serve you. If there's anything we can do to improve your experience, please don't hesitate to reach out. All the best, Kevin

5 / 5 Share

March 3, 2023

yes i like the app function so far the chat support is a great asset for the app, abbie is A GREAT HELP with my issue

Store

ReesENT

Using app

1 day

Total reviews

2

Average rating

4.5

Developer Reply

Your satisfaction is our top priority, so we're thrilled to hear that you're happy with our services. Thank you for taking the time to share your feedback with us - it means a lot! All the best, Kevin

5 / 5 Share

March 2, 2023

she was so nice and helpful with everything. answered all my questions promptly and knew the answer to every single one! her name is jel.

Using app

About 6 hours

Total reviews

2

Average rating

3.0

Developer Reply

It's great to hear that we were able to assist you with all of your questions and provided excellent customer service. Thank you for your feedback! Cheers, Kevin

5 / 5 Share

March 2, 2023

I highly recommend this app for new users, this app allows me to do the Loyalty & Referrals as I wanted. The interface is easy to navigate and I find everything I need quickly. Mr. Pete from the support team guide me all the way to the end. his support was highly appreciated.

Using app

About 2 hours

Total reviews

7

Average rating

4.7

Developer Reply

We appreciate your business and are grateful that you've chosen our app to help grow your store. If there's anything we can do to make your experience even better, please don't hesitate to reach out. Best regards, Kevin

5 / 5 Share

March 1, 2023

Abbie was very helpful and pleasant to work with. Highly recommended. I'm extremely happy with the service I received.

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Your satisfaction is our top priority, so we're thrilled to hear that you're happy with our services. Thank you for taking the time to share your feedback with us - it means a lot! All the best, Kevin

5 / 5 Share

March 1, 2023

Jel was very helpful and was very professional. She answer everything and was quick to reply. I recommend the app

Using app

About 2 hours

Total reviews

2

Average rating

3.0

Developer Reply

It's always a pleasure to hear that our services met your expectations! We take pride in delivering high-quality work and providing excellent customer service. Thank you for recommending us! Much appreciated, Kevin

5 / 5 Share

Feb. 28, 2023

Loved it. Arianne was a delight, and her gif game is strong haha. Definitely recommend! Kudos to you guys!

Using app

30 days

Total reviews

1

Average rating

5.0

Developer Reply

Your positive feedback has made our day - thank you so much for using our app and for taking the time to let us know how we're doing. We're committed to providing a top-notch experience for our users, and we're glad to hear that we're succeeding. All the best, Kevin

5 / 5 Share

Feb. 28, 2023

Super service support avec des petits conseils pertinants. J'ai apprécié mes échanges via le chat avec mon interlocutrice. J'aime bien l'ensemble des services proposés, jusque la je trouve RIVO très chouette.

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

Nous sommes ravis d'apprendre que vous avez eu une expérience positive avec nos services ! Notre équipe travaille dur pour s'assurer que chaque client est satisfait, c'est donc formidable de recevoir des commentaires comme celui-ci. 😊 Merci, Kévin

5 / 5 Share

Feb. 27, 2023

So good so far, and customer support (Abbie) has been super helpful. Very comfortable compared to other Apps on here so far.

Store

Degreve

Using app

5 months

Total reviews

5

Average rating

4.4

Developer Reply

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Cheers, Kevin

5 / 5 Share

Feb. 27, 2023

Awesome support by Abbie, app is great too! does exactly what it says and more, download it and try it for yourself.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! We are always here to help and super excited that our app does exactly what it says! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

5 / 5 Share

Feb. 27, 2023

I have tested 2 other programs before. Also smile. This app is much more customizable. For example, change text. The support is very fast and courteous. The free version is already better than other programs. I have not regretted my decision. In Germany: Ich habe vorher 2 andere Programme getestet. Auch smile. Diese App lässt sich viel besser an die eigenen Bedürfnisse anpassen. Zum Beispiel Text ändern. Der Support ist sehr schnell und zuvorkommend. Die free Version ist schon besser als andere Programme. Ich habe meine Entscheidung nicht bereut.

Using app

8 months

Total reviews

12

Average rating

5.0

Developer Reply

Wir wissen Ihr Geschäft zu schätzen und freuen uns, dass Sie unsere App verwenden. Unser Team ist hier, um Ihnen bei jedem Schritt zu helfen. Wenn Sie weitere Fragen oder Bedenken haben, können Sie sich gerne an uns wenden. Beste Grüße, Kevin