Rivo: Loyalty Program, Rewards
Retain customers with loyalty, rewards, referrals & accounts
Rating
4.8
feedback
1,385
chart
#986
All reviews
Review RSS Feed
Jan. 1, 2023
Wonderful app and exceptional customer service. Very happy with the support I have been provided and excited to offer a rewards experience to my customers!
So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin
Dec. 31, 2022
Mica was super helpful and patient + responded really quickly, I was debating between Rivo and a couple of other loyalty apps but the elite customer service helped me make a decision to stick with Rivo!
Wonderful! 🙌 Thanks so much for choosing our app and sharing the positive feedback! If any questions come up or if we can help along the way, feel free to reach out to us anytime. Our team here at Rivo will be delighted to help you. ✨ Best wishes, Kevin
Dec. 28, 2022
Rivo is amazing. The support is 2nd to none and we look forward to growing our business alongside Rivo. Lance - thank you so much for all your help!
It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 Thanks, Kevin
Dec. 28, 2022
Pete was very helpful, looking forward to working together. He helped me quickly and was very friendly
We're so pleased that you like our support! Your review means the world to us, and we are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 Cheers, Kevin
Dec. 27, 2022
Best customer service I have received! Would recommend the app for loyalty program as I think it will meet our needs!
This review made our day! Thank you so much for the kind words and we are here anytime you need us. 🤩 Much appreciated, Kevin
Dec. 24, 2022
The staff is very helpful! Had Chat contact several times and was happy every time. Waiting time was very little. Thank you!
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin
Dec. 23, 2022
Fantastic suite of Shopify apps. Lots of features - even on the free plans. We've had nothing but great experiences working with Abby, Jel and James. They're always ready and willing to help. They're quick to respond. And they're super nice. An obviously amazing company culture.
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin
Dec. 22, 2022
Abbie was very kind and professional. She solve very fast two problems with a popup on my website and know it works properly! Thankyou very much Abbie, really appreciated :)
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin
Dec. 22, 2022
Jel was so sweet and attentive and went over and above to support me in setting up my Rivo App. Can't wait to use this app more :)
Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin
Dec. 21, 2022
it is agreat app very helful and useful for my growth. I should say Abbie is an excellent customer service agent vey nice professional prompt and very accomodating Thank you
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Dec. 21, 2022
Arianne was very prompt and helpful! I like how the free plan gives you what you need to start without feeling dissatisfied. My plan is to upgrade very soon.
Awesome, thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! 🎉 Cheers, Kevin
Dec. 21, 2022
So far I am loving Rivo! The step by step instructions are so easy and clean to work through to get set up! Customer support is friendly and answers your chat in a timely manor. Arianne was positive, beyond helpful and even complimented us on our website and branding. Knowing they have a customer support team who cares about their customers, even if you on the free plan, is super important to a business who also highly values authentic customer support!
Thank you so much for the wonderful review and thoughtful feedback! 🤩 We love helping merchants like you, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. All the best, Kevin
Dec. 21, 2022
Great app so far, not all functions used yet but I'm confident that all needed functions are available. As promised, the service is great, very quick and helpful.
Thanks so much for the 5-star review! If you have any further questions or if we can help along the way, feel free to reach out to us anytime. Our team here at Rivo will be delighted to assist you. All the best, Kevin
Dec. 16, 2022
The app is easy to use and relatively straightforward. It also does what it says it does. Customer service was incredibly fast and helpful. I think I'm going to stick with them.
It's music to our ears that you are happy with our app and services! Your 5-star review is much appreciated! 🌟 Thanks, Kevin
Dec. 16, 2022
Betty was just amazing to gave me the best customer service. Really nice and offered me some options in the apps. Beyond of my expectations. Thanks Betty & Rivo apps. Well done!
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our services and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Best regards, Kevin
Dec. 15, 2022
Rivo, Rivo's customer service and all the service and platform Rivo is building is simply fantastic, everything is perfectly well explained with articles straight to the point, if encountering any issue support team is there to provide with super fast solutions, and the tool itself... wow! 5 stars cause there are no more!
What a wonderful review! ✨ This made our day, and we are so grateful for Merchants like you! If you have any further questions or experience issues along the way, please don't hesitate to let us know. Our team here at Rivo will be happy to assist you. Thanks so much for the wonderful feedback and 5-stars. 🌟 Best wishes, Kevin
Dec. 14, 2022
Mica was super helpful and assisted me much faster than expected. Mica made this process super easy for me!
Thanks so much for your kind words and 5-star review! We are here for you anytime you need us. Best regards, Kevin
Dec. 9, 2022
Rivo definitely has one of the best supports in the whole Shopify! Pete from support team he helped me increase my customer cap for my rewards program, and he went above and beyond what I asked him, by suggesting other cool stuff. he has given me the best customer support experience. Thanks Rivo And Thanku Soo Much #Pete
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin
Dec. 7, 2022
Arianna helped me out and went above and beyond to give me the best experience and help! Thank you so much!
We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Cheers, Kevin
Dec. 6, 2022
Jel was great! Answered all of my questions and then some. Excited to get the most out of this app!
So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin