All reviews

Rating Breakdown

  • 5
    96% (2,245 ratings)
  • 4
    3% (69 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (11 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 12, 2023

So far I really enjoy this app. I reached out for assistance and Paul provided literally the best customer service I have ever received. Great job!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! ๐ŸŒŸBest wishes, Kevin

5 / 5 Share

Feb. 12, 2023

Just downloaded this and had a query and didn't have to wait long before the super helpful Arianne was to hand! Big thanks to her and nothing was too much trouble. Very happy and seems very user friendly app.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for choosing our app! ๐Ÿคฉ We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

5 / 5 Share

Feb. 10, 2023

Really great customer service and help! Gone out of their way to help me improve my site! I really appreciate it!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! ๐ŸŒŸ Thanks, Kevin

5 / 5 Share

Feb. 8, 2023

Abbie was super helpful. I went in with the intention of asking only question. Not only did Abbie address my concern, but she went above and beyond to give me helpful tips. As a newbie to shopify and setting all this up, I am very confused navigating through all this. Abbie was kind, helpful and honest. I hope the entire Rivo team is like Abbie, that would be awesome! Thank you Abbie, YOU ROCK!

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review and thoughtful feedback! ๐Ÿคฉ We're so grateful to customers like you for using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. ๐Ÿ™Œ Cheers, Kevin

5 / 5 Share

Feb. 8, 2023

I have several rivo apps installed and so far I love them! The customer service is top notch and the apps are easy to use.

Store

Kiappy

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Wonderful! ๐ŸŽ‰We greatly appreciate you using our apps, and we are always here, anytime you need us. Best regards, Kevin

5 / 5 Share

Feb. 8, 2023

Jel was really nice, helpful and efficient. I was also offered additional services that I was unaware of and cannot wait to add to my website.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! ๐ŸŒŸ Thanks, Kevin

5 / 5 Share

Feb. 7, 2023

Very simple set up process, lots included for free, plenty of advanced features should you wish to upgrade and top class support response time!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the feedback and 5-Stars! We're so glad you like the app and the setup process. ๐Ÿคฉ Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

5 / 5 Share

Feb. 5, 2023

Very useful app and great service! I was helped very well and I can recommend this app to everyone!!!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! ๐ŸŒŸ Best wishes, Kevin

5 / 5 Share

Feb. 5, 2023

my experience was with Paul, hes a credit to rivo, fantastic people, and a great app, very happy customer

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

We're so delighted to see that you had a great experience with our customer support! We're always striving to help you and your business succeed! ๐Ÿ™‚ Thanks, Kevin

5 / 5 Share

Feb. 5, 2023

Easiest customer service experience I've ever had. Arianne was wonderful and super helpful. Even gave me recommendations to grow my site.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. ๐Ÿคฉ Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Best regards, Kevin

5 / 5 Share

Feb. 5, 2023

I haven't launched my site yet. I am setting everything up and ensuring the site is set up the way I need it to be. I came across this app through recommendations on Google. I had an issue with adding a dedicated page to my site. Inside the app you can ping customer service if you have questions/issues. Less than fifteen mins after posting the message, the rep reached out to me and was able to fix my issue. The options that come with this app and the amazing customer service that I just experienced is well worth the subscription!!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review and thoughtful feedback! ๐Ÿคฉ We're so grateful to customers like you for using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin

5 / 5 Share

Feb. 3, 2023

The app has been fantastic so far, easy to use and setup, and super helpful already on my site. Abbie was an absolutely dream of a customer service agent to speak to! She made it so quick and easy to get things fully unlocked and setup, plus added some great humour along the way! Not to mention she even gave me a few fantastic tips to improve my site that I could implement right away. 5 stars all around, great experience with Rivo so far.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review and thoughtful feedback! ๐Ÿคฉ We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. ๐Ÿ™Œ Cheers, Kevin

5 / 5 Share

Feb. 2, 2023

I definitely recommend this App to everyone. Abbie was so helpful and went above and beyond. She definitely put me at ease using a new app. Thanks so much!!!!

Using app

About 5 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the wonderful review! ๐ŸŒŸ We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Feb. 2, 2023

Abbie was really amazing and helpful she gave me the best recommendations and gave me a great compliment on my store. I highly recommend using Rivo app for all your needs.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! ๐Ÿ™Œ All the best, Kevin

5 / 5 Share

Feb. 1, 2023

I use Rivo for the loyalty program and the rewards program. Great apps with tons of features. Customer service is always 100%. Thanks Paul!

Using app

4 days

Total reviews

6

Average rating

4.8

Developer Reply

Awesome! We truly appreciate you using our app and are so grateful for your positive feedback and review! ๐Ÿคฉ Cheers, Kevin

5 / 5 Share

Feb. 1, 2023

This App is amazing and easy to use and Abbie , one of their support was so helpful, She also gave me ideas and advice. I recommended this app.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! โค๏ธ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. ๐Ÿ™‚ Thanks, Kevin

5 / 5 Share

Feb. 1, 2023

Arianne was very helpful, she helped me not only with the issue I had but she suggested some more changes to my settings that would have made the website more attractive and easy to use. Really grateful. Amazing customer service.

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

So glad that you are happy with our customer service. ๐Ÿคฉ Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

Feb. 1, 2023

I chatted with Mica and I love interacting with her, she was super helpful and super nice! I also like this app!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! ๐Ÿ˜Š Best wishes, Kevin

5 / 5 Share

Feb. 1, 2023

GREAT APP IF YOU ARE FIRST STARTING OFF. TODAY IS LAUNCH DAY OF MY WESITE SO I'LL SEE HOW IT GOES WHEN PEOPLE START TO USE IT. MICA AND JEL WERE VERY HELPFUL WITH THE QUESTIONS I HAD PRIOR TO LAUNCHING

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

We love helping new businesses and truly appreciate you using our app! Thank you so much for the positive feedback and 5-star review! If you need at all, feel free to let us know. Our team here at RIvo will be delighted to assist you! ๐Ÿ™Œ Cheers, Kevin

5 / 5 Share

Jan. 31, 2023

Just getting started but the support so far was super. Good to know that I have help there if I need it. Provided a tip too!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Wonderful, thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! If any questions come up or if we can help along the way, please feel free to let us know. Our team is here to help you. ๐Ÿ™Œ Cheers, Kevin