Rivo Loyalty Rewards Referrals
Rivo: Best Shopify Loyalty App for 2024
Rating
4.9
feedback
2,343
chart
#518
All reviews
Rating Breakdown
Review RSS Feed
Jan. 31, 2023
Just getting started but the support so far was super. Good to know that I have help there if I need it. Provided a tip too!
Wonderful, thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! If any questions come up or if we can help along the way, please feel free to let us know. Our team is here to help you. 🙌 Cheers, Kevin
Jan. 31, 2023
Great app with excellent customer service! Abbie was very helpful in answering my request, as well as, providing additional helpful information!
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🙌 Cheers, Kevin
Jan. 30, 2023
Really love the whole team of Rivo, they really helpful and kind, specially Pete! Great job guys!
We're so glad you love our whole team! Your positive feedback and review mean the world to us. Thanks, Kevin
Jan. 30, 2023
I want to say, this app is sooooo useful. It helps so much. But what impressed me most is its service. When I got questions, Pete was so kind to help and did very perfectly. 5 stars is a must!
We're so glad our app has provided value to your store! Thanks so much for the positive review and 5-stars! 🙌 All the best, Kevin
Jan. 29, 2023
Paul was great at fixing my issue straight away. As I use the app more I trust they will provide great customer service.
So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin
Jan. 29, 2023
Just one day of onboarding with Rizo, but so far, I love the navigation. The set-up was gamified in a way that made it a breeze. They also have a live chat function that gave me all the assistance I needed to get set up successfully. They were prompt and supportive. I'm looking forward to continuing my partnership with them!
Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin
Jan. 27, 2023
Another fantastic product offered by Rivo - such a great way to reward your customers. Again always the service with these guys is spot on!
Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin
Jan. 27, 2023
Jel was such an amazing person! This app has a lot of great features but right from the start, the main thing I have experienced is how happy the customer servicing team is to help! Again such a huge thank you to Jel for the amazing work and helping me get setup!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🎉 Cheers, Kevin
Jan. 26, 2023
Jel gave me a great experience explaining and helping me with the small issues I had while setting up the program. She took her time and made it look great on my site. Thank you so much.
Thanks for the amazing feedback! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best regards, Kevin
Jan. 26, 2023
It's wonderful when I have Jel helping today. Amazing app, with lovely customer service. Really recommended!
Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin
Jan. 26, 2023
I had an excellent experience with support. I enjoy the loyalty program and it heled me capture quite a few emails in one day. Support went beyond my expectations, best support ever! Thanks so much for everything.
We're so happy to see that you had an excellent experience! We're always striving to help you and your business succeed! ✨ Best wishes, Kevin
Jan. 25, 2023
Paul was an absolute GODSEND. I don't believe I've ever had such a positive experience with app support. If you don't have RIVO already. GET IT!
Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! Cheers, Kevin
Jan. 25, 2023
Jel was AMAZING!! Typically customer service is cringy, money hungry, or simply poor. Jel was everything but that! She was fun to talk to, she gave me tips, informed me about two other Rivo apps (that I will be using), and taught me how to implement the 'potential points' feature & I can seriously go on & on about how helpful she was. Hands down, the best customer service experience of my life.
What a wonderful review! 🤩 This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much! Much appreciated, Kevin
Jan. 25, 2023
Great help by Mica! Super supportive and helped in all aspects. I asked for a simple question but she noticed more things she was able to help with!
So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin
Jan. 24, 2023
Very Friendly service! Helped set up my program and add customers. conversion rate is pretty good, even with little effort.
Your kind words and positive feedback mean the world to us! Thank you so much for the review, and we are always happy to help any time. 🌟 Best wishes, Kevin
Jan. 24, 2023
the customer service is amazing and super fast. Arianne is just the best! she helped my out like it was nothing. many thanks to her
Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin
Jan. 23, 2023
This app is amazing, the support is top-notch! They will help you with your query and along they will suggest you interesting guidelines. Definitely worth to install, the app itself it is really good and helps you acquire a good % of the user with fan engagement :)
So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin
Jan. 23, 2023
Easy to setup, customer service is responsive, if only they allow more reward types in the free programme so we can try out which features our customers like before deciding to upgrade the programme.
These are excellent suggestions! Your review is essential in helping us improve the app, and I have sent over your feedback to our product team. Best regards, Kevin
Jan. 22, 2023
Even as a small business you still feel super supported with whatever you need. Arianna is the best and the sweetest! Best customer service ever
Thank you so much for the wonderful review and thoughtful feedback! 🤩 We love helping small businesses, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. Best wishes, Kevin
Jan. 22, 2023
Awesome customer service ! Super helpful and quick response rate. I used the chat feature and it was awesome
Thanks for the 5-stars! 🌟 If you have any other questions or if we can help along the way, please feel free to reach out to us anytime. 😊 Cheers, Kevin