Rivo: Loyalty Program, Rewards

This is a loyalty app, it's great, It has all the functions you'll need and more, but I don't tend to write a review because an app does what it says. I'm writing a review because I recently moved from another shopping cart, and the move came with loads of problems moving my reward system. The great people at Rivo were able to transfer my 15 year old reward system with well over 3 million outstanding reward points. The team has gone above and beyond to create a loyal customer out of me for years. Every experience with customer service is great. They escalate issues they cant solve immediately, and the team fixes the problem! Give it the 7 day free trial if it you need a loyalty program. This is the team you want to have your back, and understands the needs of an e-commerce store.

Abbie had so much knowledge and was quick to respond. I love this app so much already and with great customer support, it makes it even better.

Excellent support, go above and beyond. The app has good functionality and it's easy to use. Really recommend.

Great app and excellent customer support. The support staff is always quick to answer and very helpful!

Super functional & easy to use, plus the costumer support it's super friendly :) Arianne was really helpful solving any concerns fast. keep up the great work!

Tried another app before this one and this one is miles better - just easier to navigate.. Thank you James for great onboarding..

I really like this app! The setup was easy and customer service is great. Arianne was very helpful with what I needed done.

I am still new to Rivo, but so far the customer service is amazing, specially Pete. He took the time to check the my set up and give me tips on how to best adjust my points/rewards for my price point.

5 stars! Amazing and prompt customer service. All my enquiries were addressed right away. Paul is the greatest! Highly recommend!

I just downloaded this app and Therese has been so kind and patient to guide me through the set up! Thank you!

Abbie was so helpful, diligent and amazing. Instructions were clear and everything overall was a very pleasant and easy experience. Thank you Abbie for being so excellent! Xo,

Very very very reactive customer support. Everything done in seconds !!! The app works perfectly. Thanx to the team

Abby was kind patient and incredibly helpful. There is no waiting and you recieve immediate responses. wow

I just started using this app. So far the program is working well, and customer service is very efficient. Pete was very helpful and quick when assisting me.

I use several apps but this is the first one I have reviewed - Spoke to support expecting to be sent a how to link but they went over and above what I asked them for. Couldn't be happier! Gives me full confidence in using there app.

Abbie was GREAT! Service like this reminds me of why I left the other rewards app. Rivo is great and I'm very happy!

Great customer support from Yaci. She quickly and efficiently assisted with my request. I highly recommend this app.

Abbie was so helpful via the chat today! I am not very tech savvy and was struggling to get everything set up working properly. She was patient and helpful and even offered suggestions that could improve customer experience on my site. She went above and beyond!

Paul helped me get Rivo set up on my website. He was absolutely the most helpful. Awesome experience. Looking forward to using the app to help my customers get rewards.

Just coming back to the app. I've had success with it before, now trying to be more deliberate with it, and hopefully generate a lot of sales. Jel helped me re-set up the app, and I appreciate her help. She went above and beyond for me, and saved me a lot of time. Would recommend this app for the customer service alone!!