Rivo: Loyalty Program, Rewards for Shopify

Rivo: Loyalty Program, Rewards

Retain customers with loyalty, rewards, referrals & accounts
Rating
4.7
Feedback
1,444
Reviews
Chart
#302
Shopify

All reviews

5 / 5 Share
Sept. 20, 2022

Abbie was so helpful, diligent and amazing. Instructions were clear and everything overall was a very pleasant and easy experience. Thank you Abbie for being so excellent! Xo,

Store Using app Total reviews Average rating
Unique 12 days 21 4.8
Developer Reply

We're so glad that you are satisfied with our customer service. 🀩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share
Sept. 20, 2022

Very very very reactive customer support. Everything done in seconds !!! The app works perfectly. Thanx to the team

Store Using app Total reviews Average rating
GolfCenter.fr About 1 hour 12 4.5
Developer Reply

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! Let us know if any questions come up along the way. We are always here to help. Best regards, Kevin

5 / 5 Share
Sept. 19, 2022

Abby was kind patient and incredibly helpful. There is no waiting and you recieve immediate responses. wow

Store Using app Total reviews Average rating
Detail Goodies Over 1 year 1 5.0
Developer Reply

We truly appreciate the 5-Star review! These reviews make our day here. πŸ˜ƒ Thanks, Kevin

5 / 5 Share
Sept. 18, 2022

I just started using this app. So far the program is working well, and customer service is very efficient. Pete was very helpful and quick when assisting me.

Store Using app Total reviews Average rating
mysticalcherry 1 day 19 4.9
Developer Reply

Wonderful, thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! πŸ™Œ Cheers, Kevin

5 / 5 Share
Sept. 16, 2022

I use several apps but this is the first one I have reviewed - Spoke to support expecting to be sent a how to link but they went over and above what I asked them for. Couldn't be happier! Gives me full confidence in using there app.

Store Using app Total reviews Average rating
Comic Warehouse 1 day 2 5.0
Developer Reply

So glad that you love our app and services! πŸ™Œ Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share
Sept. 16, 2022

Abbie was GREAT! Service like this reminds me of why I left the other rewards app. Rivo is great and I'm very happy!

Store Using app Total reviews Average rating
Deep Nerdd 3 months 14 4.5
Developer Reply

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! πŸ™‚ Thanks, Kevin

5 / 5 Share
Sept. 15, 2022

Great customer support from Yaci. She quickly and efficiently assisted with my request. I highly recommend this app.

Store Using app Total reviews Average rating
8thereal 3 days 10 5.0
Developer Reply

We're so glad you are satisfied with our customer support. 🀩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share
Sept. 14, 2022

Abbie was so helpful via the chat today! I am not very tech savvy and was struggling to get everything set up working properly. She was patient and helpful and even offered suggestions that could improve customer experience on my site. She went above and beyond!

Store Using app Total reviews Average rating
Bourbon Real Talk 9 months 6 4.3
Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. πŸ˜ƒ Thanks, Kevin

5 / 5 Share
Sept. 14, 2022

Paul helped me get Rivo set up on my website. He was absolutely the most helpful. Awesome experience. Looking forward to using the app to help my customers get rewards.

Store Using app Total reviews Average rating
Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! πŸ˜ƒ Thanks, Kevin

5 / 5 Share
Nov. 4, 2024

Just coming back to the app. I've had success with it before, now trying to be more deliberate with it, and hopefully generate a lot of sales. Jel helped me re-set up the app, and I appreciate her help. She went above and beyond for me, and saved me a lot of time. Would recommend this app for the customer service alone!!

Store Using app Total reviews Average rating
BlacFundsMatter Over 1 year 3 5.0
Developer Reply

Glad to hear you are liking the app so far! 😊 If you need anything at all just let us know. Thanks, Kevin

5 / 5 Share
Sept. 13, 2022

It has been great service and extremely grateful from Alex support with with updating and tending to our needs. Absolutely incredible and helped me immediately thank you so much.

Store Using app Total reviews Average rating
SOP International Over 1 year 5 5.0
Developer Reply

Wonderful review! Thank you so much, and we are here for you anytime you need help. Greatly appreciate the feedback! πŸŽ‰ Best regards, Kevin

5 / 5 Share
Jan. 3, 2026

I'm an early adopter of this app and have found it just about faultless - love the way the developers take feedback on board and improve or enhance it according to user experience. Support is absolutely excellent - personable, flexible and really obliging. Thank you! I appreciate it so much.

Store Using app Total reviews Average rating
Raven Botanicals Over 4 years 3 5.0
Developer Reply

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❀️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. πŸ™‚ Thanks, Kevin

5 / 5 Share
Sept. 11, 2022

I have just installed it, but I like the customization options and how it appears. Your staff was very helpful getting the Rivo branding removed, and they exhibited nothing but hospitable professionalism at all times

Store Using app Total reviews Average rating
Developer Reply

We are so happy that you like our app and customer support! 🀩 Thank you so much for your kind words and for leaving 5-star feedback! If you have further questions or experience issues along the way, please let us know. We will be delighted to assist you. Much appreciated, Kevin

5 / 5 Share
Sept. 8, 2022

Abbie was awesome an assisted me with getting some of my app and website updated to serve our customers with excellence. The app has some really cool features that have turned those checking us out into purchase orders. THANK YOU!

Store Using app Total reviews Average rating
deronsmiraclemeatdust.com Over 1 year 1 5.0
Developer Reply

We're so excited that our app has provided excellent results for your store so far! πŸš€ Thanks so much for the awesome feedback and review! All the best, Kevin

4 / 5 Share
Sept. 6, 2022

I am new to the app so can't really rate it but the customer service is great and my chat with Arianne was very productive

Store Using app Total reviews Average rating
The Flying Yogi 2 months 2 4.0
Developer Reply

Hi, The Flying Yogi team! πŸ‘‹ Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team would be delighted to assist you! Best regards, Kevin

5 / 5 Share
Sept. 3, 2022

Super helpful service, very helpful and knowledgeable. Would definitely recommend using this service!

Store Using app Total reviews Average rating
wiseminervastudio 4 months 1 5.0
Developer Reply

You are so wonderful! πŸŽ‰Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

5 / 5 Share
Aug. 30, 2022

Aweomse app, Awesome support! The loyalty options are varied and able to help cater to the various use cases. It's also great that they are constantly improviing the app

Store Using app Total reviews Average rating
BoundbyWine 7 months 7 5.0
Developer Reply

5-Stars! Whoot Whoot! πŸŽ‰ We're so thrilled you are enjoying the app and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

5 / 5 Share
Oct. 22, 2024

Bryan was amazing! The best customer service I've ever had :) fast and great! We once had this app and changed to another one to "save money" let me tell you... NOT WORTHY! this one is THE BEST out there. So happy to be back!! Thank youuu

Store Using app Total reviews Average rating
Developer Reply

Thanks for the 5-Star review! 🀩 Cheers, Kevin

5 / 5 Share
Aug. 28, 2022

Maria went above and beyond to satisfy my request today! A simple question I had, and she earned a forever customer by her professionalism, communication and kindness! Thank you!

Store Using app Total reviews Average rating
Far Arden Essentials About 1 hour 1 5.0
Developer Reply

We're so glad that you are satisfied with our customer service. 🀩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share
Aug. 28, 2022

App has nice set of features and interface was easy to use. Alex was very helpful on queries about the various features.

Store Using app Total reviews Average rating
SparksMag About 20 hours 1 5.0
Developer Reply

Thanks so much for the positive review! Let us know if we can help answer any questions at any time. Cheers, Kevin

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