Rivo: Loyalty Program, Rewards
Retain customers with loyalty, rewards, referrals & accounts
Rating
4.8
feedback
1,386
chart
#986
All reviews
Review RSS Feed
Sept. 14, 2022
Paul helped me get Rivo set up on my website. He was absolutely the most helpful. Awesome experience. Looking forward to using the app to help my customers get rewards.
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 😃 Thanks, Kevin
Nov. 4, 2024
Just coming back to the app. I've had success with it before, now trying to be more deliberate with it, and hopefully generate a lot of sales. Jel helped me re-set up the app, and I appreciate her help. She went above and beyond for me, and saved me a lot of time. Would recommend this app for the customer service alone!!
Glad to hear you are liking the app so far! 😊 If you need anything at all just let us know. Thanks, Kevin
Sept. 13, 2022
It has been great service and extremely grateful from Alex support with with updating and tending to our needs. Absolutely incredible and helped me immediately thank you so much.
Wonderful review! Thank you so much, and we are here for you anytime you need help. Greatly appreciate the feedback! 🎉 Best regards, Kevin
Jan. 3, 2026
I'm an early adopter of this app and have found it just about faultless - love the way the developers take feedback on board and improve or enhance it according to user experience. Support is absolutely excellent - personable, flexible and really obliging. Thank you! I appreciate it so much.
You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin
Sept. 8, 2022
Abbie was awesome an assisted me with getting some of my app and website updated to serve our customers with excellence. The app has some really cool features that have turned those checking us out into purchase orders. THANK YOU!
We're so excited that our app has provided excellent results for your store so far! 🚀 Thanks so much for the awesome feedback and review! All the best, Kevin
Sept. 8, 2022
amazing customer service so far! Their response is fast an amicable/ I'm migrating from the smile app and it looks like a better program as it has its own rewards website that makes it more user-friendly for customers
Thanks so much for choosing our app and for the positive 5-star review! 🙌 We are so glad that you love our services so far. If you ever have any questions or if we can help along the way, feel free to reach out to us anytime! Cheers, Kevin
Sept. 6, 2022
I am new to the app so can't really rate it but the customer service is great and my chat with Arianne was very productive
Hi, The Flying Yogi team! 👋 Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team would be delighted to assist you! Best regards, Kevin
Sept. 6, 2022
Great app for any store, this brings customers back to the store to get reward points back and very good and fast support
Thank you so much for leaving a 5-star review! 🙌 We're so excited to be part of your business growth and success! If you need anything at all, just let us know anytime. Best wishes, Kevin
Sept. 3, 2022
Super helpful service, very helpful and knowledgeable. Would definitely recommend using this service!
You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin
Aug. 30, 2022
Amazing support on a really really short time and easy to use. Will be totally enough for your rewards program requirements! Special thanks to Paul and Arianne for their amazing support!
We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin
Aug. 30, 2022
Aweomse app, Awesome support! The loyalty options are varied and able to help cater to the various use cases. It's also great that they are constantly improviing the app
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin
Oct. 22, 2024
Bryan was amazing! The best customer service I've ever had :) fast and great! We once had this app and changed to another one to "save money" let me tell you... NOT WORTHY! this one is THE BEST out there. So happy to be back!! Thank youuu
Using app
Over 1 year
Total reviews
3
Average rating
5.0
Thanks for the 5-Star review! 🤩 Cheers, Kevin
Aug. 28, 2022
Maria went above and beyond to satisfy my request today! A simple question I had, and she earned a forever customer by her professionalism, communication and kindness! Thank you!
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Aug. 28, 2022
App has nice set of features and interface was easy to use. Alex was very helpful on queries about the various features.
Thanks so much for the positive review! Let us know if we can help answer any questions at any time. Cheers, Kevin
Aug. 28, 2022
Vicki helped me with a professional and friendly attitude. I was impressed. I didn't expect to get help that quickly on a Saturday night. Thank you!
Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin
Aug. 26, 2022
Abbie has been an amazing customer service representative! She helped me fix my problems and did more than enough to get me started :)
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Aug. 25, 2022
Have just installed and so far super easy, super fast to load. Abbie was fantastic when I had a question in the live chat, again super fast, lots of extra info I didn't think and really easy to work with. In a time when real time support is getting harder and harder to get, I am very happy with ease of use of this app and getting support if/when needed :)
You are awesome! Thanks so much for installing our app, and we appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin
Aug. 22, 2022
Abbie was really helpful fixing some issues when I started with this app. I love it so far. I recommend it for every Shopify store admin. Thank you
So pleased that we were able to help you with your concern. Thank you so much for your kind words and for recommending us to the Shopify community. 🙌 Much appreciated, Kevin
Aug. 22, 2022
Abbie was great with lot of support and extra tips to our website. Our team is excited to your Rivo
We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin
Aug. 16, 2022
Oh my, where should I start? Abbie was extraordinary, she started a chat with me introducing herself, she helped me with things I didn't know I was going to need and it was all at no extra cost to me. Abbie, keep up the wonderful work! It was a pleasure working with you.
What a wonderful review! ✨ This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback and 5-stars. 😊 Cheers, Kevin