Rivo Loyalty Rewards Referrals
Rivo: Best Shopify Loyalty App for 2024
Rating
4.9
feedback
2,343
chart
#518
All reviews
Rating Breakdown
Jan. 16, 2023
Pete was a great help in helping me set up the app. I recommend this app to anyone who wants to take their sales to the next level, and customer support is awesome
You are so wonderful! ๐Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin
Jan. 13, 2023
Awesome customer support team, Mica did everything I asked for and more. The app is easy to get around thanks so much Mica love your work.
We're so excited you are happy with our services! Your praise in your 5-Star review is very much appreciated! ๐ All the best, Kevin
Jan. 13, 2023
Mica is the best! super fast response and very helpful! she even recommended helpful tips for my shop !! thank you mica :D
It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! ๐ Thanks, Kevin
Jan. 12, 2023
I needed help with a few things in the app, and Abbie was super helpful! She was extremely knowledgeable and provided exactly what was needed.
So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. ๐ Much appreciated, Kevin
Jan. 12, 2023
I would recommend this app, it is easy to use. I needed assistance with the pop up portion and Abbie was wonderful. She was very direct and helped me to solve my problem. Response time was very fast as well.
Thank you for the wonderful review! ๐คฉ We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin
Jan. 12, 2023
Needed help verifying my store and Abbie was great! Helped me verify and increased my customer limit.
Thank you so much for the awesome 5-star review! Means the world to us and we are here for you anytime. ๐ Cheers, Kevin
Jan. 12, 2023
so far so good, good chat support. why is there a minimum of 100 characters for a review thats so many characters
Jan. 12, 2023
Overall a great app, with terrific customer service. However limited integrations with other apps I use, and getting the functionality I needed, involved being upgraded to levels that were not affordable for me.
Feedback like this helps us consistently improve our customer experiences and gauge what we're doing right and where we can make adjustments. I have sent over your feedback to our product team. Best regards, Kevin
Jan. 12, 2023
Great support, Pete was very helpful! Also the app itself is very easy to handle. Definitely recommend it.
Thanks so much for the positive review and for recommending us to the Shopify community! ๐ Cheers, Kevin
Jan. 11, 2023
The customer service was very good, the communication was very pleasant and the problem was solved very quickly. I really recommend it. I am a Chinese seller, and I really recommend you to use this.
Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! ๐คฉ Much appreciated, Kevin
Jan. 11, 2023
I was very happy with the customer support I received today from Pete. He could not have been any more helpful. I would recommend this app.
We're so glad you are happy with our support! Thanks so much for the positive review and for recommending us to the Shopify community! ๐ All the best, Kevin
Jan. 11, 2023
Simply the finest example of knowledgable, polite, professional and technically savvy customer support. Rivo is the best in the business
Thank you for the wonderful review! ๐คฉ We appreciate you using our app and for helping to share the word about us! Cheers to success to you and your business! All the best, Kevin
Jan. 10, 2023
Paul was awesome, took care of my concerns and wasn't pushy on the upsell like other apps seem to be.
Your kind words and positive feedback mean the world to us! Thank you so much for the review and we are always happy to help any time. ๐ Best wishes, Kevin
Jan. 10, 2023
We love it. Support is amazing. We are a little start up team with some coding knowledge. But they solved everything in minutes. Would suggest this app for everyone who knows how to upsell and build community. Thanks Rivo.
So glad that you love our app and services! ๐ Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin
Jan. 10, 2023
Had to increase the amount of customers for my reward program and Joel helped me through it. She also gave me a couple of tips how to help my website. She was patient and very helpful. Thank you Jel!
Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! ๐ Cheers, Kevin
Jan. 10, 2023
I had the pleasure of working with Pete today to increase my customer limit and it couldn't have gone more smoothly. He responded within minutes and not only increased the limit but gave some advice to improve my store's appearance! Glad I picked Rivo!
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! If there's anything else we can help you with, just let us know. Our team here at Rivo will be delighted to assist you! ๐ Best regards, Kevin
Jan. 9, 2023
Arianne was a pleasure to work with! I needed help with resetting all the points back to zero after accidently back filling from the beginning of my store. She was prompt in helping reset all the points before I rolled out the program.
Wonderful! We are always here to help, and super excited that you are happy with our service! ๐ Thanks so much for the positive feedback and review! Best wishes, Kevin
Jan. 8, 2023
Arianne from customer support went above and beyond to help my configuration issues as I start enabling the Rivo Loyalty app. Kudos to her and the support team!
Thanks for the 5-Star review! ๐ So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! ๐ All the best, Kevin
Jan. 8, 2023
James helped me customizing our widget and many other things as well. Best thing is they replies typically in minutes and that is real human(not bots). App is intuitive and easy to use. BEST LOYALTY AND REWARD APP IN SHOPIFY APP STORE.
Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! ๐ All the best, Kevin
Jan. 7, 2023
I just started using it so I'll have to see long term how I like it. So far, it is easy to use and you can easily alter points awarded for various actions which is cool.
Thanks so much for installing our app! If you ever need help along the way, please let us know. We are always here to help. Much appreciated, Kevin