Rivo: Loyalty Program, Rewards
Retain customers with loyalty, rewards, referrals & accounts
Rating
4.8
feedback
1,358
chart
#560
All reviews
Review RSS Feed
June 1, 2023
I love how much this app offers at such a great price compared to their competitors and the support is amazing! Arianne helped me with transferring the app to my updated shopify theme! This kind of thing doesn't come easy to me, so I really appreciated the help!
You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin
July 27, 2022
Their free options are amazing and the Chat available is awesome and filled with very helpful and nice people!
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin
July 27, 2022
Great app, so easy to navigate. Incredible customer service, Betty was very helpful and so kind. 10/10, definitely recommend!
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and for recommending us to the Shopify community! ✨ Best wishes, Kevin
July 26, 2022
After receiving the best service I've had in a very long time, I couldn't but share it with others. Professional, Courteous, friendly and kind is just a few words to describe the service I received from Abbie. Thank you Abbie and team for creating your amazing Apps and backing them up with incredible service. Wishing you all the success you desire. Cheers
We always make sure to provide our customers with the best service possible! We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin
July 26, 2022
Highly recommend this app. It does not just get the job done, but has some of the best customer service on the app store. Abbie responded to me within seconds and fixed all the concerns and issues I have at very rapid pace. This is app is a must if you have returning customers.
So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Much appreciated, Kevin
July 25, 2022
I am only just trying this app out. But so impressed with the instant help you get - without even asking.
Thanks so much for choosing our app and for the 5-stars! 🙌 If you ever have any questions or if we can help along the way, feel free to reach out to us anytime! Cheers, Kevin
July 25, 2022
Lance wa very helpful with the first steps with application! He also showed to me additional application for reviews.
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🙂 Thanks, Kevin
July 22, 2022
Customer service is always quick to respond, anyone we interact with is more than happy to help. Lance was great with what I needed today. The only downside is the free plan doesn't offer much, but it works for what we need right now.
Hey, Lilac Market Headbands team! 👋 Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team would be delighted to assist you! Best regards, Kevin
July 21, 2022
Setup is quick and easy! I'm liking it so far and everything looks great. Customer Support is top tier!
Thank you so much for the feedback and 5-Stars! We're happy you love our customer support and the app's setup process. 🤩 Feel free to reach out to us anytime if you have any further questions. We are always happy to help! All the best, Kevin
July 21, 2022
I am using this app, it is complete in everything needed for rewards programs. Support is fast and perfect.
Using app
About 4 hours
Total reviews
1
Average rating
5.0
Wonderful! We are always here to help and super excited that our app has everything you need for your rewards programs! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin
July 20, 2022
App is super flexible and customizable -- easy to install and set up. Fast and great customer service as well from Betty. Worth every cent
We're so glad you love our app and services! Your positive feedback and review mean the world to us. Thank you so much! Best regards, Kevin
July 19, 2022
I am just beginning to look into how this App could benefit our customers and had a few questions which were quickly answered by Abbie. She was very knowledgeable, offered some helpful insights and was very pleasant to deal with. I appreciate the quick response time and friendly nature of the representative that I chatted with. Well done! Looking forward to moving forward with the set up process.
Thank you so much for using our app and for the wonderful review! 🙌 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Our team would be happy to assist you. 😊 All the best, Kevin
July 19, 2022
A great app that offers lots of options in the free basic version! And as a cherry on top is the very nice and fast support!
We're so glad you love our app! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin
July 19, 2022
Rivo has a great support team! Lance is the support who helped me, and he was very helpful and answers all my questions clearly. App is also great as well. Works great and looks great!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin
July 19, 2022
The support is really swift and on point. Haven't used the app that much yet but getting a good feeling.
Thanks for the 5-Star review! We appreciate you using the app! 🙂 Best regards, Kevin
July 17, 2022
just started but so far it's very easy and intuitive. Set up was quick and it sure seems to do what I want.
Thank you for the awesome 5-star review! We really appreciate you using the app. 😊 Best regards, Kevin
July 17, 2022
I've just come back to my Shopify store after a bit of a break. Love this app and the amount of usability you get with the free plan. After updating the app Alex in chat was very helpful in removing branding and helping with my customer limits. Excited to see the app get more use now that my shop has reopened and I'm getting back into it again.
So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin
July 14, 2022
Like the other Rivo app I use (mailing list pop up) this is super easy to use. The tutorials and help pages are excellent and the customer service is second to none! They are always on hand to do live chat, I was speaking to Betty about setting up my loyalty programme and she was super helpful. Very impressed with the functionality and overall user experience :)
Wonderful! 🎉Thank you so much for using our apps, and we are always here anytime you need us. Your positive review is very much appreciated! All the best, Kevin
July 12, 2022
Brilliant, App support was excellent. Highly recommend especially to new businesses on Shopify. Download it
We are so thrilled you are enjoying our app and services! Thank you so much for the positive feedback and for recommending us to the community! 🌟 Much appreciated, Kevin
July 11, 2022
A very useful app and has excellent customer service, Abbie was very responsive and helpful beyond expectations
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin