Rivo: Loyalty Program, Rewards

July 26, 2022

Highly recommend this app. It does not just get the job done, but has some of the best customer service on the app store. Abbie responded to me within seconds and fixed all the concerns and issues I have at very rapid pace. This is app is a must if you have returning customers.

July 25, 2022

I am only just trying this app out. But so impressed with the instant help you get - without even asking.

July 25, 2022

Lance wa very helpful with the first steps with application! He also showed to me additional application for reviews.

July 22, 2022

I'm loving it so far and the rep I chatted with, Abbie, she is an awesome human being! She not only helped me walk through the upgrade, but she suggested some improvements to my website that I hadn't thought of! Her quick response and replies helped me to get everything I needed to do in under 10 minutes, while chatting with her. I even accidentally closed the tab I was on and reconnected with her on another Rivo product tab that I had up. I'm telling you now, if Rivo doesn't give this lady a pay raise, I will RIOT! lol Thanks again! I'm greatly enjoying your apps! :D

July 22, 2022

Customer service is always quick to respond, anyone we interact with is more than happy to help. Lance was great with what I needed today. The only downside is the free plan doesn't offer much, but it works for what we need right now.

July 21, 2022

Setup is quick and easy! I'm liking it so far and everything looks great. Customer Support is top tier!

July 21, 2022

I am using this app, it is complete in everything needed for rewards programs. Support is fast and perfect.

July 20, 2022

App is super flexible and customizable -- easy to install and set up. Fast and great customer service as well from Betty. Worth every cent

July 19, 2022

I am just beginning to look into how this App could benefit our customers and had a few questions which were quickly answered by Abbie. She was very knowledgeable, offered some helpful insights and was very pleasant to deal with. I appreciate the quick response time and friendly nature of the representative that I chatted with. Well done! Looking forward to moving forward with the set up process.

July 19, 2022

A great app that offers lots of options in the free basic version! And as a cherry on top is the very nice and fast support!

July 19, 2022

Rivo has a great support team! Lance is the support who helped me, and he was very helpful and answers all my questions clearly. App is also great as well. Works great and looks great!

July 19, 2022

The support is really swift and on point. Haven't used the app that much yet but getting a good feeling.

July 17, 2022

just started but so far it's very easy and intuitive. Set up was quick and it sure seems to do what I want.

July 17, 2022

I've just come back to my Shopify store after a bit of a break. Love this app and the amount of usability you get with the free plan. After updating the app Alex in chat was very helpful in removing branding and helping with my customer limits. Excited to see the app get more use now that my shop has reopened and I'm getting back into it again.

July 14, 2022

Like the other Rivo app I use (mailing list pop up) this is super easy to use. The tutorials and help pages are excellent and the customer service is second to none! They are always on hand to do live chat, I was speaking to Betty about setting up my loyalty programme and she was super helpful. Very impressed with the functionality and overall user experience :)

July 12, 2022

Brilliant, App support was excellent. Highly recommend especially to new businesses on Shopify. Download it

July 11, 2022

A very useful app and has excellent customer service, Abbie was very responsive and helpful beyond expectations

July 11, 2022

This app was really easy to get set up and I really appreciate that there's a forever free plan! As a small biz, sometimes the 14 day trials are just too short to know if it's the right fit, and all the app fees add up fast. Thank you Rivo! Abbie with customer support started the chat with me shortly after I finished the setup wizard. She quickly answered some of my questions and added a few small bonus features. That small gesture really made my day. I'm already a fan of this app based on the customer support! One of the most fun customer support chats I've had :D

July 11, 2022

I have used this app since my business started last fall, and I am so happy to have the option to add product reviews as ways to earn points now. Betty was extremely helpful in showing me how to integrate the apps and it took about 30 seconds! Amazing!!

July 9, 2022

I used this app to attract repeat buyers, which it definitely does! Shortly after I installed it, I chatted with Pete in customer service who helped my increase my customer limit and he also proactively helped me with a few other tips to help me improve my shop! He was delightful to work with, very friendly, knowledgeable and eager to help. EXCELLENT, easy, and very responsive customer service!