Rivo: Loyalty Program, Rewards for Shopify

Rivo: Loyalty Program, Rewards

Retain customers with loyalty, rewards, referrals & accounts
Rating
4.8
Feedback
1,354
Reviews
Chart
#364
Shopify

All reviews

5 / 5 Share
July 19, 2022

Rivo has a great support team! Lance is the support who helped me, and he was very helpful and answers all my questions clearly. App is also great as well. Works great and looks great!

Store Using app Total reviews Average rating
Damtuh 4 days 3 2.3
Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

5 / 5 Share
July 19, 2022

The support is really swift and on point. Haven't used the app that much yet but getting a good feeling.

Store Using app Total reviews Average rating
Lusso Lifestyle About 16 hours 2 5.0
Developer Reply

Thanks for the 5-Star review! We appreciate you using the app! πŸ™‚ Best regards, Kevin

5 / 5 Share
July 17, 2022

just started but so far it's very easy and intuitive. Set up was quick and it sure seems to do what I want.

Store Using app Total reviews Average rating
Racing Additives About 2 hours 11 5.0
Developer Reply

Thank you for the awesome 5-star review! We really appreciate you using the app. 😊 Best regards, Kevin

5 / 5 Share
July 17, 2022

I've just come back to my Shopify store after a bit of a break. Love this app and the amount of usability you get with the free plan. After updating the app Alex in chat was very helpful in removing branding and helping with my customer limits. Excited to see the app get more use now that my shop has reopened and I'm getting back into it again.

Store Using app Total reviews Average rating
Infinitee Designs About 1 year 6 5.0
Developer Reply

So glad that you love our app and services! πŸ™Œ Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers πŸ₯ƒ to success to you and your business! All the best, Kevin

5 / 5 Share
July 14, 2022

Like the other Rivo app I use (mailing list pop up) this is super easy to use. The tutorials and help pages are excellent and the customer service is second to none! They are always on hand to do live chat, I was speaking to Betty about setting up my loyalty programme and she was super helpful. Very impressed with the functionality and overall user experience :)

Store Using app Total reviews Average rating
Heavy Gretel About 20 hours 2 5.0
Developer Reply

Wonderful! πŸŽ‰Thank you so much for using our apps, and we are always here anytime you need us. Your positive review is very much appreciated! All the best, Kevin

5 / 5 Share
July 12, 2022

Brilliant, App support was excellent. Highly recommend especially to new businesses on Shopify. Download it

Store Using app Total reviews Average rating
Small Pet Supplies UK 5 days 1 5.0
Developer Reply

We are so thrilled you are enjoying our app and services! Thank you so much for the positive feedback and for recommending us to the community! 🌟 Much appreciated, Kevin

5 / 5 Share
July 11, 2022

A very useful app and has excellent customer service, Abbie was very responsive and helpful beyond expectations

Store Using app Total reviews Average rating
Outlet Designers 10 months 1 5.0
Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

5 / 5 Share
July 11, 2022

This app was really easy to get set up and I really appreciate that there's a forever free plan! As a small biz, sometimes the 14 day trials are just too short to know if it's the right fit, and all the app fees add up fast. Thank you Rivo! Abbie with customer support started the chat with me shortly after I finished the setup wizard. She quickly answered some of my questions and added a few small bonus features. That small gesture really made my day. I'm already a fan of this app based on the customer support! One of the most fun customer support chats I've had :D

Store Using app Total reviews Average rating
Breanna Cooke About 2 hours 1 5.0
Developer Reply

We love helping small businesses and truly appreciate you choosing our app! Thank you so much for the wonderful feedback and 5-star review! Let us know anytime if there's anything else we can help with along the way. Our team would be pleased to assist you. 😊 All the best, Kevin

5 / 5 Share
July 11, 2022

I have used this app since my business started last fall, and I am so happy to have the option to add product reviews as ways to earn points now. Betty was extremely helpful in showing me how to integrate the apps and it took about 30 seconds! Amazing!!

Store Using app Total reviews Average rating
Pure Bambinos 10 months 4 5.0
Developer Reply

Awesome! We truly appreciate you choosing our app and are so grateful for your positive feedback and review! 🀩 If you have other questions or need help along the way, don't hesitate to let us know. All the best, Kevin

5 / 5 Share
July 9, 2022

I used this app to attract repeat buyers, which it definitely does! Shortly after I installed it, I chatted with Pete in customer service who helped my increase my customer limit and he also proactively helped me with a few other tips to help me improve my shop! He was delightful to work with, very friendly, knowledgeable and eager to help. EXCELLENT, easy, and very responsive customer service!

Store Using app Total reviews Average rating
Bittersweet Candle Co About 1 year 1 5.0
Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

5 / 5 Share
July 9, 2022

Very attentive and personable!! It felt great not talking to a bot! Thank you to Pete!! Pete made sure I had everything I need to properly operate this app!! Thank you Pete!!

Store Using app Total reviews Average rating
Sugar Rae's Shea LLC 9 days 2 5.0
Developer Reply

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🀩 Much appreciated, Kevin

5 / 5 Share
July 8, 2022

I just got this app today, and it has been simple to set up. I had a question, which was answered by Abbie. She was extremely helpful, and perhaps one of the kindest people I've talked to, absolutely great service, and really helped me get the most out of this app.

Store Using app Total reviews Average rating
YÜLI 31 minutes 1 5.0
Developer Reply

Thank you so much for the feedback and 5-Stars! We're so glad you love the app and the setup process. 🀩 Feel free to reach out to us anytime if you have any other questions. We are always happy to help! All the best, Kevin

5 / 5 Share
July 6, 2022

Always helps, straight away. No delay, undivided attention. Helps maximise the full use of the app!!

Store Using app Total reviews Average rating
Crim Wear Co 3 months 9 5.0
Developer Reply

We really appreciate the 5-Star review! These reviews make our day here. Thanks, Kevin

5 / 5 Share
July 6, 2022

Fantastic customer service! Super easy to download and integrate into the store. Can't wait to see how our customers like their new rewards program.

Store Using app Total reviews Average rating
Rooted Swim About 3 hours 3 5.0
Developer Reply

Thank you so much for the feedback and 5-Stars! We're so glad you love our app and customer support. 🀩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

5 / 5 Share
July 4, 2022

This is by far the best and easiest to use loyalty program app, as it has everything that you need to create the best program that suits your online store. Also their customer support is top notch! They reply instantly.

Store Using app Total reviews Average rating
IQSounds 23 minutes 4 5.0
Developer Reply

This review made our day! ✨ Thank you so much for the kind words and we are here anytime you need us. 🀩 Much appreciated, Kevin

5 / 5 Share
June 30, 2022

World class support team, they really know the product back to front, and when escalation is needed, things get sorted, fast. Thanks Llana & Paul!

Store Using app Total reviews Average rating
Go Drinks 2 days 10 4.4
Developer Reply

This review made our day! Thank you so much for the kind words and we are here anytime you need us. 🀩 Much appreciated, Kevin

5 / 5 Share
June 26, 2022

Trish was so nice and help me clearing something up while setting up the app. Beside, the app has everything I need so far. Highly recommended.

Store Using app Total reviews Average rating
Mega Lash Academy About 7 hours 16 5.0
Developer Reply

We are so happy that you love our app and customer services! Thank you so much for the 5-star review and for recommending us to the Shopify community! πŸŽ‰ All the best, Kevin

5 / 5 Share
June 26, 2022

Excellent customer care. I got some useful information from Lea, who assisted me. Good work, it's a great start! The app is well done, very intuitive and well integrated.

Store Using app Total reviews Average rating
JOJΓ’IA About 1 hour 3 5.0
Developer Reply

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🀩 Much appreciated, Kevin

5 / 5 Share
June 26, 2022

Just signed up and haven't used the app's features yet, but I am at least pleased with how easy it was to set-up and the awesome assistance I received from Vicky to make sure I was set up for success!

Store Using app Total reviews Average rating
SoulstarStyles.com About 1 hour 1 5.0
Developer Reply

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❀️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. πŸ™‚ Thanks, Kevin

5 / 5 Share
June 25, 2022

Just installed the Rivo loyalty app and trying to put everything together to drive customer retention on our new Shopify store. CS (Aa) is nice and friendly, helping me out on my questions while my figuring out the backend functionality.

Store Using app Total reviews Average rating
grassphere 3 days 1 5.0
Developer Reply

Thanks for the fantastic 5-Star review! 🌟 We genuinely appreciate you using the app, and we are always here anytime you need help from us. Cheers, Kevin

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