All reviews

Rating Breakdown

  • 5
    96% (2,246 ratings)
  • 4
    3% (69 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (11 ratings)
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5 / 5 Share

Dec. 30, 2022

Fabulous! Yaci was so sweet and very helpful, even giving me help with Shopify items as well. I can't recommend RIVO enough!

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the amazing 5-star review! Means the world to us and we are here for you anytime. 😊 Cheers, Kevin

5 / 5 Share

Dec. 29, 2022

je viens juste de télécharger les deux application Rivo donc je n'ai pas de recul sur elles mais par contre le support client est adorable et très réactif. A voir maintenant dans le temps et l'utilisation mais pour l'instant je recommande.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Merci beaucoup d'avoir choisi notre application ! 🤩 Nous sommes ravis de faire partie de la croissance et du succès de votre entreprise ! Si vous avez besoin de quoi que ce soit, faites-le nous savoir. Bravo, Kévin

5 / 5 Share

Dec. 29, 2022

Pete was great to work with! He help me out with not only the app but also with some tips on my Shopify page! He goes above and beyond and you can tell he is passionate about his job which helps me to do what I am passionate about.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

5 / 5 Share

Dec. 28, 2022

Rivo is amazing. The support is 2nd to none and we look forward to growing our business alongside Rivo. Lance - thank you so much for all your help!

Using app

8 days

Total reviews

14

Average rating

4.1

Developer Reply

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 Thanks, Kevin

5 / 5 Share

Dec. 28, 2022

Pete was very helpful, looking forward to working together. He helped me quickly and was very friendly

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased that you like our support! Your review means the world to us, and we are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 Cheers, Kevin

5 / 5 Share

Dec. 27, 2022

Best customer service I have received! Would recommend the app for loyalty program as I think it will meet our needs!

Store

2putt

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

This review made our day! Thank you so much for the kind words and we are here anytime you need us. 🤩 Much appreciated, Kevin

5 / 5 Share

Dec. 26, 2022

amazing customer service! and great strategy *g* give give give! and create value for shop owners!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad our app has provided value to you and your store! Thanks so much for the positive review! 🙌 All the best, Kevin

5 / 5 Share

Dec. 25, 2022

Great support, fantastic help and an exciting app. I love to use Rivo apps to help my store get even more enchanced.

Store

Feets

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so excited that you love using our apps! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

5 / 5 Share

Dec. 24, 2022

The staff is very helpful! Had Chat contact several times and was happy every time. Waiting time was very little. Thank you!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Dec. 23, 2022

Fantastic suite of Shopify apps. Lots of features - even on the free plans. We've had nothing but great experiences working with Abby, Jel and James. They're always ready and willing to help. They're quick to respond. And they're super nice. An obviously amazing company culture.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin

5 / 5 Share

Dec. 23, 2022

I had some doubts about the app and Yaci was awesome. She gave me a guide right away that explained everything I needed and if that alone wasn't enough, she is the nicest person ever. An awesome customer experience.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

Dec. 22, 2022

Abbie was great. She assisted me with all my needs. This App is perfect for my Brand..!!! Thanks Abbie

Using app

26 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

5 / 5 Share

Dec. 22, 2022

Abbie was very kind and professional. She solve very fast two problems with a popup on my website and know it works properly! Thankyou very much Abbie, really appreciated :)

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Dec. 22, 2022

Jel was so sweet and attentive and went over and above to support me in setting up my Rivo App. Can't wait to use this app more :)

Using app

About 20 hours

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

5 / 5 Share

Dec. 21, 2022

it is agreat app very helful and useful for my growth. I should say Abbie is an excellent customer service agent vey nice professional prompt and very accomodating Thank you

Using app

About 2 months

Total reviews

12

Average rating

4.7

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

Dec. 21, 2022

Arianne was very prompt and helpful! I like how the free plan gives you what you need to start without feeling dissatisfied. My plan is to upgrade very soon.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Awesome, thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! 🎉 Cheers, Kevin

5 / 5 Share

Dec. 21, 2022

So far I am loving Rivo! The step by step instructions are so easy and clean to work through to get set up! Customer support is friendly and answers your chat in a timely manor. Arianne was positive, beyond helpful and even complimented us on our website and branding. Knowing they have a customer support team who cares about their customers, even if you on the free plan, is super important to a business who also highly values authentic customer support!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We love helping merchants like you, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. All the best, Kevin

5 / 5 Share

Dec. 21, 2022

The features are super great! Easy to use, and most importantly, very beneficial for new startup businesses. :)

Store

Nadaish

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

We love helping new businesses and truly appreciate you using our app! Thank you so much for the positive feedback and 5-star review! Cheers, Kevin

5 / 5 Share

Dec. 21, 2022

Great help from customer service from rep 'Paul'. He was very nice and informative when answering all my questions.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

5 / 5 Share

Dec. 21, 2022

Great app so far, not all functions used yet but I'm confident that all needed functions are available. As promised, the service is great, very quick and helpful.

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for the 5-star review! If you have any further questions or if we can help along the way, feel free to reach out to us anytime. Our team here at Rivo will be delighted to assist you. All the best, Kevin