Rivo: Loyalty Program, Rewards for Shopify

Rivo: Loyalty Program, Rewards

Retain customers with loyalty, rewards, referrals & accounts
Rating
4.7
Feedback
1,444
Reviews
Chart
#302
Shopify

All reviews

5 / 5 Share
July 8, 2022

I just got this app today, and it has been simple to set up. I had a question, which was answered by Abbie. She was extremely helpful, and perhaps one of the kindest people I've talked to, absolutely great service, and really helped me get the most out of this app.

Store Using app Total reviews Average rating
YÜLI 31 minutes 1 5.0
Developer Reply

Thank you so much for the feedback and 5-Stars! We're so glad you love the app and the setup process. 🤩 Feel free to reach out to us anytime if you have any other questions. We are always happy to help! All the best, Kevin

5 / 5 Share
July 6, 2022

Always helps, straight away. No delay, undivided attention. Helps maximise the full use of the app!!

Store Using app Total reviews Average rating
Crim Wear Co 3 months 9 5.0
Developer Reply

We really appreciate the 5-Star review! These reviews make our day here. Thanks, Kevin

5 / 5 Share
July 6, 2022

Fantastic customer service! Super easy to download and integrate into the store. Can't wait to see how our customers like their new rewards program.

Store Using app Total reviews Average rating
Rooted Swim About 3 hours 3 5.0
Developer Reply

Thank you so much for the feedback and 5-Stars! We're so glad you love our app and customer support. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

5 / 5 Share
July 4, 2022

This is by far the best and easiest to use loyalty program app, as it has everything that you need to create the best program that suits your online store. Also their customer support is top notch! They reply instantly.

Store Using app Total reviews Average rating
IQSounds 23 minutes 4 5.0
Developer Reply

This review made our day! ✨ Thank you so much for the kind words and we are here anytime you need us. 🤩 Much appreciated, Kevin

5 / 5 Share
June 30, 2022

World class support team, they really know the product back to front, and when escalation is needed, things get sorted, fast. Thanks Llana & Paul!

Store Using app Total reviews Average rating
Go Drinks 2 days 10 4.4
Developer Reply

This review made our day! Thank you so much for the kind words and we are here anytime you need us. 🤩 Much appreciated, Kevin

5 / 5 Share
June 26, 2022

Trish was so nice and help me clearing something up while setting up the app. Beside, the app has everything I need so far. Highly recommended.

Store Using app Total reviews Average rating
Mega Lash Academy About 7 hours 17 5.0
Developer Reply

We are so happy that you love our app and customer services! Thank you so much for the 5-star review and for recommending us to the Shopify community! 🎉 All the best, Kevin

5 / 5 Share
June 26, 2022

Excellent customer care. I got some useful information from Lea, who assisted me. Good work, it's a great start! The app is well done, very intuitive and well integrated.

Store Using app Total reviews Average rating
JOJÒIA About 1 hour 3 5.0
Developer Reply

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

5 / 5 Share
June 26, 2022

Just signed up and haven't used the app's features yet, but I am at least pleased with how easy it was to set-up and the awesome assistance I received from Vicky to make sure I was set up for success!

Store Using app Total reviews Average rating
SoulstarStyles.com About 1 hour 1 5.0
Developer Reply

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin

5 / 5 Share
June 25, 2022

Just installed the Rivo loyalty app and trying to put everything together to drive customer retention on our new Shopify store. CS (Aa) is nice and friendly, helping me out on my questions while my figuring out the backend functionality.

Store Using app Total reviews Average rating
grassphere 3 days 1 5.0
Developer Reply

Thanks for the fantastic 5-Star review! 🌟 We genuinely appreciate you using the app, and we are always here anytime you need help from us. Cheers, Kevin

5 / 5 Share
June 24, 2022

Me encanta esta aplicación, es una manera fácil de conseguir fidelizar a los clientes. La atención al cliente realmente perfecta y muy atentos, te ayudan en todo. Todo genial

Store Using app Total reviews Average rating
La tendeta de Eli About 7 hours 4 5.0
Developer Reply

¡Estamos muy contentos de que te guste nuestra aplicación y nuestro servicio de atención al cliente! Sus comentarios positivos y su revisión significan mucho para nosotros, ¡muchas gracias! 🤩 Gracias Kevin

5 / 5 Share
June 23, 2022

merci la conseillère est superbe j'ai eu toutes les réponses a mes questions merci votre équipe est très compétente

Store Using app Total reviews Average rating
Sara mastoura About 9 hours 3 5.0
Developer Reply

Merci beaucoup pour tes mots gentils! Nous sommes toujours heureux de vous aider et disponibles chaque fois que vous avez besoin de nous. 🤩 Bravo, Kévin

5 / 5 Share
June 23, 2022

Excellent, I had one question and she went above and beyond. I am brand new to this app and know nothing. Thank you so much!

Store Using app Total reviews Average rating
CreationsbyJazmin 26 minutes 1 5.0
Developer Reply

So pleased that we were able to help you with your concern. Thank you so much for the 5-stars, and we are always here to help! 😊 Much appreciated, Kevin

5 / 5 Share
June 20, 2022

I have just started using this app and have found it a great addition to my web page. Abbie at the support team has been super helpful - totally recommended

Store Using app Total reviews Average rating
Yoho & co. 1 day 2 5.0
Developer Reply

Thank you so much for the positive feedback and 5-star review! 🌟 We truly appreciate you choosing our app, and if you ever have further questions or if we can help along the way, feel free to contact us anytime! 🙌 Cheers, Kevin

5 / 5 Share
June 20, 2022

This app is incredibly easy to use, I am thrilled! Maria was so extremely helpful and quick to respond. Great customer service!!

Store Using app Total reviews Average rating
Golf Gifts & Gallery Inc. About 1 hour 1 5.0
Developer Reply

We're so happy that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

4 / 5 Share
April 16, 2024

I really enjoy the app for my small business, and I'm using the free version! Super surprised at how quick the customer service is and how helpful they are. It's hard to come by that now a days. Jel was great with helping me with the few questions I had!

Store Using app Total reviews Average rating
QueenlyNails Almost 2 years 1 5.0
Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! Best regards, Kevin

5 / 5 Share
June 17, 2022

Just finished a call with James one of Rivo support members and he was legit. Helped me get the program set up and branded via color and text for my site. Rivo is working on a POS integration and we are really looking forward to the update.

Store Using app Total reviews Average rating
Caakes 1 day 2 5.0
Developer Reply

We always make sure to provide our customers with the best service possible! We're so glad that you had a great experience talking to us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share
April 16, 2025

Just spoke to Bryan as we couldn't figure out how to move the app across to our new shopify theme. He was super helpful, and it was easy! thank you

Store Using app Total reviews Average rating
PUREMESS Almost 3 years 2 5.0
Developer Reply

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin

5 / 5 Share
June 15, 2022

This app is incredible and more importantly, their customer service is fast and reliable. Betty has most recently helped me and she is a ROCK STAR!

Store Using app Total reviews Average rating
FANdom Made About 2 months 3 5.0
Developer Reply

We're so thrilled that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share
June 13, 2022

This is the 3rd app I have tried in order to offer rewards to our customers. It is indeed the most expensive, but it is also the best hands down. Their interface is clean, loads super fast and their customer service is second to none. Other apps didn't load or didn't detect customers, so it was not easy to "block" or "exclude" members that were not showing, this app works as it should and the staff including Abbie were extremely helpful and got me going in just a few minutes by answering some key questions. Highly recommend.

Store Using app Total reviews Average rating
BK Hobbies 1 day 7 5.0
Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

5 / 5 Share
June 13, 2022

Amazing customer services as always, super helpful whilst setting up my loyalty programs! Thanks again!

Store Using app Total reviews Average rating
Beauty Fennique Nail Supplies About 1 hour 3 5.0
Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Thanks, Kevin

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