Rivo: Loyalty Program, Rewards for Shopify

Rivo: Loyalty Program, Rewards

Retain customers with loyalty, rewards, referrals & accounts
Rating
4.8
Feedback
1,354
Reviews
Chart
#363
Shopify

All reviews

5 / 5 Share
June 24, 2022

Me encanta esta aplicación, es una manera fácil de conseguir fidelizar a los clientes. La atención al cliente realmente perfecta y muy atentos, te ayudan en todo. Todo genial

Store Using app Total reviews Average rating
La tendeta de Eli About 7 hours 4 5.0
Developer Reply

¡Estamos muy contentos de que te guste nuestra aplicación y nuestro servicio de atención al cliente! Sus comentarios positivos y su revisión significan mucho para nosotros, ¡muchas gracias! 🤩 Gracias Kevin

5 / 5 Share
June 23, 2022

A great App, Abbie is carefully, very apprciate her,expect to trying their more feature,thanks loyalty

Store Using app Total reviews Average rating
25Home About 1 hour 2 5.0
Developer Reply

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin

5 / 5 Share
June 23, 2022

merci la conseillère est superbe j'ai eu toutes les réponses a mes questions merci votre équipe est très compétente

Store Using app Total reviews Average rating
Sara mastoura About 9 hours 3 5.0
Developer Reply

Merci beaucoup pour tes mots gentils! Nous sommes toujours heureux de vous aider et disponibles chaque fois que vous avez besoin de nous. 🤩 Bravo, Kévin

5 / 5 Share
June 23, 2022

Arianne was so lovely, I like the app already and even more with the customer service. Thank you for making it a great experience

Store Using app Total reviews Average rating
Samoar 21 days 2 5.0
Developer Reply

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin

5 / 5 Share
June 23, 2022

Excellent, I had one question and she went above and beyond. I am brand new to this app and know nothing. Thank you so much!

Store Using app Total reviews Average rating
CreationsbyJazmin 26 minutes 1 5.0
Developer Reply

So pleased that we were able to help you with your concern. Thank you so much for the 5-stars, and we are always here to help! 😊 Much appreciated, Kevin

5 / 5 Share
June 20, 2022

This app is very user friendly and perfect for my business! And, the Rivo team is incredible. When I had questions, Abbie helped answer them so quick and took such good care of me. Loved her!!

Store Using app Total reviews Average rating
Morr Decor 7 months 1 5.0
Developer Reply

You are amazing! We are always here to help and super excited that our app fits perfectly for your business! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

5 / 5 Share
June 20, 2022

I have just started using this app and have found it a great addition to my web page. Abbie at the support team has been super helpful - totally recommended

Store Using app Total reviews Average rating
Yoho & co. 1 day 2 5.0
Developer Reply

Thank you so much for the positive feedback and 5-star review! 🌟 We truly appreciate you choosing our app, and if you ever have further questions or if we can help along the way, feel free to contact us anytime! 🙌 Cheers, Kevin

5 / 5 Share
June 20, 2022

This app is incredibly easy to use, I am thrilled! Maria was so extremely helpful and quick to respond. Great customer service!!

Store Using app Total reviews Average rating
Golf Gifts & Gallery Inc. About 1 hour 1 5.0
Developer Reply

We're so happy that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

4 / 5 Share
April 16, 2024

I really enjoy the app for my small business, and I'm using the free version! Super surprised at how quick the customer service is and how helpful they are. It's hard to come by that now a days. Jel was great with helping me with the few questions I had!

Store Using app Total reviews Average rating
QueenlyNails Almost 2 years 1 5.0
Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! Best regards, Kevin

5 / 5 Share
June 17, 2022

Just finished a call with James one of Rivo support members and he was legit. Helped me get the program set up and branded via color and text for my site. Rivo is working on a POS integration and we are really looking forward to the update.

Store Using app Total reviews Average rating
Caakes 1 day 2 5.0
Developer Reply

We always make sure to provide our customers with the best service possible! We're so glad that you had a great experience talking to us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share
April 16, 2025

Just spoke to Bryan as we couldn't figure out how to move the app across to our new shopify theme. He was super helpful, and it was easy! thank you

Store Using app Total reviews Average rating
PUREMESS Almost 3 years 2 5.0
Developer Reply

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin

5 / 5 Share
June 15, 2022

This app is incredible and more importantly, their customer service is fast and reliable. Betty has most recently helped me and she is a ROCK STAR!

Store Using app Total reviews Average rating
FANdom Made About 2 months 3 5.0
Developer Reply

We're so thrilled that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share
June 13, 2022

This is the 3rd app I have tried in order to offer rewards to our customers. It is indeed the most expensive, but it is also the best hands down. Their interface is clean, loads super fast and their customer service is second to none. Other apps didn't load or didn't detect customers, so it was not easy to "block" or "exclude" members that were not showing, this app works as it should and the staff including Abbie were extremely helpful and got me going in just a few minutes by answering some key questions. Highly recommend.

Store Using app Total reviews Average rating
BK Hobbies 1 day 7 5.0
Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

5 / 5 Share
June 13, 2022

Amazing customer services as always, super helpful whilst setting up my loyalty programs! Thanks again!

Store Using app Total reviews Average rating
Beauty Fennique Nail Supplies About 1 hour 2 5.0
Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Thanks, Kevin

5 / 5 Share
June 13, 2022

Arianne helped me to make some configurations on my account. So helpful and kind. I am going to switch to a paid version without a doubt when I need it.

Store Using app Total reviews Average rating
Mosaics.co 6 days 3 5.0
Developer Reply

Excellent! It's music to our ears that you are happy with our services! Thanks so much for the 5-stars! 🤩 If there's anything else we can do, just let us know. All the best, Kevin

5 / 5 Share
June 12, 2022

Maria was really helpful when I needed assistance. Very fast and great support when needed. Thanks again!

Store Using app Total reviews Average rating
Bodhi & The Birchtree 3 days 1 5.0
Developer Reply

We truly appreciate the 5-Star review! These reviews make our day here. 🙂 Thanks, Kevin

5 / 5 Share
June 11, 2022

This app is excellent and easy to setup and use. I especially like the flexibility to reward existing customs for past actions. I had a great customer experience also -- I had expert help from customer support with checking my setup of a referral program. Thank you.

Store Using app Total reviews Average rating
KaleaBoutique 2 months 8 5.0
Developer Reply

Thank you so much for the feedback and 5-Stars! We're so glad you love our app and customer services. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

5 / 5 Share
June 10, 2022

Very user-friendly app. They really thought about the ins and outs what customer need. I am satisfied.

Store Using app Total reviews Average rating
COOS COSMETICS About 1 hour 6 4.3
Developer Reply

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 Cheers, Kevin

5 / 5 Share
June 9, 2022

Super helpful chat support from Arianne, great app.. has had a few feature updates since it was launched

Store Using app Total reviews Average rating
MusicStreet About 1 year 14 5.0
Developer Reply

We are delighted that you are happy with our app and customer service. Thank you very much for leaving 5-star feedback! 🌟 If questions arise or we can help along the way, please don't hesitate to let us know. Much appreciated, Kevin

5 / 5 Share
June 9, 2022

Really userfriendly set up and great for my customers. love the dashboards and stats and Abbie was amazing whenever I need assistance.

Store Using app Total reviews Average rating
Punch+Fury 7 months 1 5.0
Developer Reply

Glad you love our app, and thanks for the 5-stars! Feel free to reach out to us anytime if you have any questions or if we can help along the way. 😊 Best regards, Kevin

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