All reviews

Rating Breakdown

  • 5
    96% (2,247 ratings)
  • 4
    3% (69 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (11 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 21, 2022

Great app so far, not all functions used yet but I'm confident that all needed functions are available. As promised, the service is great, very quick and helpful.

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for the 5-star review! If you have any further questions or if we can help along the way, feel free to reach out to us anytime. Our team here at Rivo will be delighted to assist you. All the best, Kevin

5 / 5 Share

Dec. 20, 2022

Yes, so I was having a hard time setting up my rewards program and the customer service was so helpful. Quick response and help me acquire desired results. Phenomenal experience. And I really appreciate how I was able to be assisted in the most professional manner that I have experienced during the process of setting up my new Shopify store.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a phenomenal 5-Star experience! We're always striving to help you and your business succeed! 🙌 All the best, Kevin

5 / 5 Share

Dec. 20, 2022

Great app and great customer service. Therese helped me out with my online store and even gave me suggestions to improve my store.

Using app

23 days

Total reviews

4

Average rating

4.8

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Dec. 20, 2022

Great app I would recommend it 100%. The customer service team was amazing Abbie helped me resolve my issue in a timely manner.

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

We're so excited that you love our app! Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

5 / 5 Share

Dec. 19, 2022

I am ABSOLUTELY BLOWN AWAY by the customer service and help i have gotten from Rivo 100% recommend!

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🤩 We're so thrilled you are enjoying our services, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! 🎉 Much appreciated, Kevin

5 / 5 Share

Dec. 18, 2022

The customer service is A-MAZING! I needed some assistance and they were very prompt and courteous. I will continue to utilize this app for that reason alone.

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

We're so delighted to hear that you had a wonderful experience with our customer service! 🤩 We're always striving to help you and your business succeed! Thanks, Kevin

5 / 5 Share

Dec. 18, 2022

Got a lot of help from Arianne and so far the app is great and has lead to me getting a few new customers emails. I plan to keep using the app and once again thank you to Arianne for all the help to

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

We're so excited that you like our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

5 / 5 Share

Dec. 18, 2022

Therese was 10/10, made some great suggestions and was quick to respond and support me with my enquiry.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

5 / 5 Share

Dec. 17, 2022

Mrs. Jel is a great representative. I 100% recommend her customer service worldwide. She helped me set up the best widget for my store. thank you, Mrs. Jel. I truly appreciate you.

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

Dec. 16, 2022

The app is easy to use and relatively straightforward. It also does what it says it does. Customer service was incredibly fast and helpful. I think I'm going to stick with them.

Store

Kiwee

Using app

11 months

Total reviews

7

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our app and services! Your 5-star review is much appreciated! 🌟 Thanks, Kevin

5 / 5 Share

Dec. 16, 2022

I was in chat with Abbie about getting everything set up to run the app properly and she provided so many tips. She was so very helpful and very nice.This is a great app with great customer service. So glad I found this app.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Dec. 16, 2022

Betty was just amazing to gave me the best customer service. Really nice and offered me some options in the apps. Beyond of my expectations. Thanks Betty & Rivo apps. Well done!

Store

moment.

Using app

About 2 months

Total reviews

7

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our services and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Best regards, Kevin

5 / 5 Share

Dec. 16, 2022

Abbie was soo nice and quick to assist in what I had contacted Rivo for. She was very helpful and answered all my questions. I am looking forward to using Rivo Loyalty. It was also very easy to implement and I'm sure I will contact the team again if I run into any more questions.

Store

Glowly

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. 😊 Much appreciated, Kevin

5 / 5 Share

Dec. 15, 2022

Rivo is such a great app! The customer service is so good! I had Abbie as a rep and she made the process so easy to understand and she was extremely helpful! She honestly put me in a better mood! Customer Service A1.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Dec. 15, 2022

Rivo, Rivo's customer service and all the service and platform Rivo is building is simply fantastic, everything is perfectly well explained with articles straight to the point, if encountering any issue support team is there to provide with super fast solutions, and the tool itself... wow! 5 stars cause there are no more!

Using app

11 months

Total reviews

8

Average rating

5.0

Developer Reply

What a wonderful review! ✨ This made our day, and we are so grateful for Merchants like you! If you have any further questions or experience issues along the way, please don't hesitate to let us know. Our team here at Rivo will be happy to assist you. Thanks so much for the wonderful feedback and 5-stars. 🌟 Best wishes, Kevin

5 / 5 Share

Dec. 14, 2022

Great app so far, really easy to get around. Abbie had me set up in seconds, nothing like the other apps that require you to have entry-level coding

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the kind words and positive review! If there's anything else we can help you with, just let us know. Our team here at Rivo will be pleased to assist you. ✨ Best wishes, Kevin

5 / 5 Share

Dec. 14, 2022

Mica was super helpful and assisted me much faster than expected. Mica made this process super easy for me!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your kind words and 5-star review! We are here for you anytime you need us. Best regards, Kevin

5 / 5 Share

Dec. 13, 2022

Paul was awesome with assisting me with what I needed done. He was very nice and Service was prompt. Responded to all of my questions within seconds. So far the app looks very good. It was easy to set up and and I am excited to use it with my customers when my store launches!

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. 😃 Much appreciated, Kevin

4 / 5 Share

Dec. 13, 2022

The customer support is the best, in fact, Pete is an one of the best Reps. This is the reason im given Rivo 4 stars. In order to give the app 5 stars, i need to try it first. Thanks Pete :)

Using app

6 days

Total reviews

3

Average rating

4.3

Developer Reply

Hi mishnsamshop team! 👋 Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you! Best wishes, Kevin

5 / 5 Share

Dec. 12, 2022

Beautiful pop ups, amazing service, super helpful, very nice and communicative. Rivo made me feel very welcome immediately. super fast service.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Perfect! Thank you for the kind words and 5-star star review! If you have other questions or experience issues along the way, please don't hesitate to let us know. We are always happy to help. 🙂 Best regards, Kevin