Rivo: Loyalty Program, Rewards
Retain customers with loyalty, rewards, referrals & accounts
Rating
4.8
feedback
1,386
chart
#986
All reviews
Review RSS Feed
July 4, 2022
This is by far the best and easiest to use loyalty program app, as it has everything that you need to create the best program that suits your online store. Also their customer support is top notch! They reply instantly.
This review made our day! ✨ Thank you so much for the kind words and we are here anytime you need us. 🤩 Much appreciated, Kevin
June 30, 2022
World class support team, they really know the product back to front, and when escalation is needed, things get sorted, fast. Thanks Llana & Paul!
This review made our day! Thank you so much for the kind words and we are here anytime you need us. 🤩 Much appreciated, Kevin
June 26, 2022
Trish was so nice and help me clearing something up while setting up the app. Beside, the app has everything I need so far. Highly recommended.
We are so happy that you love our app and customer services! Thank you so much for the 5-star review and for recommending us to the Shopify community! 🎉 All the best, Kevin
June 26, 2022
Excellent customer care. I got some useful information from Lea, who assisted me. Good work, it's a great start! The app is well done, very intuitive and well integrated.
Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin
June 26, 2022
Just signed up and haven't used the app's features yet, but I am at least pleased with how easy it was to set-up and the awesome assistance I received from Vicky to make sure I was set up for success!
You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin
June 25, 2022
Just installed the Rivo loyalty app and trying to put everything together to drive customer retention on our new Shopify store. CS (Aa) is nice and friendly, helping me out on my questions while my figuring out the backend functionality.
Thanks for the fantastic 5-Star review! 🌟 We genuinely appreciate you using the app, and we are always here anytime you need help from us. Cheers, Kevin
June 24, 2022
Me encanta esta aplicación, es una manera fácil de conseguir fidelizar a los clientes. La atención al cliente realmente perfecta y muy atentos, te ayudan en todo. Todo genial
¡Estamos muy contentos de que te guste nuestra aplicación y nuestro servicio de atención al cliente! Sus comentarios positivos y su revisión significan mucho para nosotros, ¡muchas gracias! 🤩 Gracias Kevin
June 23, 2022
A great App, Abbie is carefully, very apprciate her,expect to trying their more feature,thanks loyalty
We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin
June 23, 2022
merci la conseillère est superbe j'ai eu toutes les réponses a mes questions merci votre équipe est très compétente
Merci beaucoup pour tes mots gentils! Nous sommes toujours heureux de vous aider et disponibles chaque fois que vous avez besoin de nous. 🤩 Bravo, Kévin
June 23, 2022
Arianne was so lovely, I like the app already and even more with the customer service. Thank you for making it a great experience
You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin
June 23, 2022
Excellent, I had one question and she went above and beyond. I am brand new to this app and know nothing. Thank you so much!
So pleased that we were able to help you with your concern. Thank you so much for the 5-stars, and we are always here to help! 😊 Much appreciated, Kevin
June 22, 2022
Just starting with this app but happy with everything so far. Very helpful team behind the app ready to help me out when I had questions etc
Thank you for using our app! We are so thrilled that you are happy with it so far, including our customer service. Let us know if we can further help along the way. Much appreciated, Kevin
June 21, 2022
Really easy to use and great as an incentive for customers to keep returning. We needed to have a few things amended and Lance sorted them out with no problem at all. Highly recommend this app and the staff working behind the scenes
We're so excited that you love our app and customer service! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin
June 20, 2022
This app is very user friendly and perfect for my business! And, the Rivo team is incredible. When I had questions, Abbie helped answer them so quick and took such good care of me. Loved her!!
You are amazing! We are always here to help and super excited that our app fits perfectly for your business! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin
June 20, 2022
I have just started using this app and have found it a great addition to my web page. Abbie at the support team has been super helpful - totally recommended
Thank you so much for the positive feedback and 5-star review! 🌟 We truly appreciate you choosing our app, and if you ever have further questions or if we can help along the way, feel free to contact us anytime! 🙌 Cheers, Kevin
June 20, 2022
This app is incredibly easy to use, I am thrilled! Maria was so extremely helpful and quick to respond. Great customer service!!
We're so happy that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
April 16, 2024
I really enjoy the app for my small business, and I'm using the free version! Super surprised at how quick the customer service is and how helpful they are. It's hard to come by that now a days. Jel was great with helping me with the few questions I had!
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! Best regards, Kevin
June 17, 2022
Just finished a call with James one of Rivo support members and he was legit. Helped me get the program set up and branded via color and text for my site. Rivo is working on a POS integration and we are really looking forward to the update.
We always make sure to provide our customers with the best service possible! We're so glad that you had a great experience talking to us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin
April 16, 2025
Just spoke to Bryan as we couldn't figure out how to move the app across to our new shopify theme. He was super helpful, and it was easy! thank you
You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin
June 15, 2022
This app is incredible and more importantly, their customer service is fast and reliable. Betty has most recently helped me and she is a ROCK STAR!
We're so thrilled that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin