All reviews

Rating Breakdown

  • 5
    96% (2,247 ratings)
  • 4
    3% (69 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (11 ratings)
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5 / 5 Share

Dec. 12, 2022

thank you Arianne you are best helper she fix all my problems quickly and corectlly i would like to say thank you again

Store

Onnty

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Your review means the world to us! 😍 We are always happy to help in any way we can and are available anytime. If there's anything else we can help you with, just let us know. Thanks, Kevin

5 / 5 Share

Dec. 11, 2022

Arianna helped me very well her support was so good. I hope i can make big sales with the app to increase my sells

Store

FAFJE

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

We work hard in creating apps that are easy and quick to install but, most importantly, help increase your sales! Thanks so much for the 5-star review and positive feedback! If there's anything else we can help you with along the way, just let us know. 🎉 Much appreciated, Kevin

5 / 5 Share

Dec. 9, 2022

Rivo definitely has one of the best supports in the whole Shopify! Pete from support team he helped me increase my customer cap for my rewards program, and he went above and beyond what I asked him, by suggesting other cool stuff. he has given me the best customer support experience. Thanks Rivo And Thanku Soo Much #Pete

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin

5 / 5 Share

Dec. 7, 2022

I use 3 app with Rivo and so far there awesome and customer service ie JEL is just awesome. She always helpful, effient and very quick. Goes above and beyond. Highly recommend!

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Best regards, Kevin

5 / 5 Share

Dec. 7, 2022

Arianna helped me out and went above and beyond to give me the best experience and help! Thank you so much!

Using app

17 days

Total reviews

2

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Cheers, Kevin

5 / 5 Share

Dec. 6, 2022

My clients love Rivo for my online metaphysical store! It works for both products and services! It even automatically provides my clients with additional points for their birthdays. As a store owner, I love how quick the Rivo Support response time is via chat. Quick and easy and super friendly. 10/10 shopify app.

Using app

Almost 2 years

Total reviews

4

Average rating

4.3

Developer Reply

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

5 / 5 Share

Dec. 6, 2022

Jel was great! Answered all of my questions and then some. Excited to get the most out of this app!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

5 / 5 Share

Dec. 6, 2022

Rivo definitely has one of the best supports in the whole Shopify! Pete from support is always keen to help and efficient. The application is also amazing!

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

We're so pleased that you like our support! Your review means the world to us, and we are always happy to help in any way we can and are available anytime. Thanks, Kevin

5 / 5 Share

Dec. 5, 2022

Abbie Is the BEST customer support in the world! she helped me increase my customer cap for my rewards program, and she went above and beyond what I asked her, by identifying issues, asking me if she could fix them for me, & much more. she has given me the best customer support experience ever in my LIFE! Rivo rewards is an amazing application any ecommerce owners can benefit from

Using app

Over 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Perfect! This review made our day! We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Our team here at Rivo will be delighted to help you. 🙌 All the best, Kevin

5 / 5 Share

Dec. 4, 2022

Lance was awesome, he went above and beyond and was extremely helpful. He answered all my questions and was very friendly!

Using app

1 day

Total reviews

5

Average rating

4.2

Developer Reply

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. 😊 Much appreciated, Kevin

5 / 5 Share

Dec. 2, 2022

The App is amazing & increased our sales. Pete from the customer service guided me to their whole process & helped me out within a few minutes. Very recommended

Store

CRTA©

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad our app has provided value to you and your store! Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 All the best, Kevin

5 / 5 Share

Dec. 1, 2022

Pete at Rivo helped me fix a minor issue within 10 minutes. He also gave me a few valuable tips for my store. The app is really slick and has a lot of functionality and customizations available. I think the app will pay for itself over time.

Using app

21 days

Total reviews

2

Average rating

5.0

Developer Reply

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

5 / 5 Share

Dec. 1, 2022

I installed this app to help me keep track of my customers rewards .So far so good.I would like to thank Jel for her assistance when i requested for help she really went an extra mile to assist.

Using app

6 days

Total reviews

7

Average rating

5.0

Developer Reply

Thanks so much for installing our app and leaving a 5-star review! If any questions come up or if we can help in any way, feel free to reach out to us anytime. 😊 Best regards, Kevin

5 / 5 Share

Nov. 30, 2022

Absolutely amazing! Abbie and Betty have the most beautiful personalities and they helped me tremendously and I am very appreciative for their insights, skill, and advice.

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

5 / 5 Share

Nov. 30, 2022

The App has been super user friendly and Abbie has been literally an angel! The ability to use the app to keep up with customers and keep repeats has been awesome!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Nov. 29, 2022

I decided to go with this app as compared to any other because of the simplicity of adding things and being cost efficient. The app had a pop up for getting close to max, so I started to talk to Abbie. She was fun to talk to, helped be above and beyond what I was expecting, and even gave me a tip on improving my website a step further. Thank you Abbie! You are awesome! If you're contemplating this app with others, you should do this one. Great customer service! 10/10

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We always make sure to provide our customers with the best service possible! Thank you so much for the wonderful review and thoughtful feedback! We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Nov. 29, 2022

Jel was simply amazing. She helped me with every issue that I had and went above and beyond to do it. Her customer service skills are highly amazing. Thank you again, Jel for all of your help & kind words!

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

5 / 5 Share

Nov. 29, 2022

We are new with Rivo, and haven't launched our website yet but we were extremely happy with customer service, Pete, to be specific, who was as fast as one can be, and extremely helpful with any questions. Very supportive! We are looking forward to successful results with Rivo.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

5 / 5 Share

Nov. 28, 2022

Yaci was super helpful and had such nice customer service skills. Love this app and all it can do! I give it more than five stars**********

Using app

21 days

Total reviews

6

Average rating

5.0

Developer Reply

We're so glad you love our app! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin

5 / 5 Share

Nov. 28, 2022

El plan gratuito tiene un montón de funciones interesantes, y no descartamos pasarnos al premium más adelante si siguiera funcionando tan bien. La atención al cliente es excepcional, la chica que me ayudó a resolver mis problemas fue encantadora.

Store

Voura

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

¡Me alegro de que te encante nuestra aplicación y nuestros servicios! 🙌 ¡Gracias por la maravillosa revisión, y realmente apreciamos que nos ayude a compartir la palabra sobre nosotros! ¡Saludos al éxito para usted y su negocio! Todo lo mejor, Kevin