Rivo: Loyalty Program, Rewards
Rivo: Best Shopify Loyalty App for 2025
Rating
4.8
feedback
1,410
chart
#879
All reviews
Review RSS Feed
June 20, 2022
This app is incredibly easy to use, I am thrilled! Maria was so extremely helpful and quick to respond. Great customer service!!
We're so happy that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
April 16, 2024
I really enjoy the app for my small business, and I'm using the free version! Super surprised at how quick the customer service is and how helpful they are. It's hard to come by that now a days. Jel was great with helping me with the few questions I had!
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! Best regards, Kevin
June 17, 2022
Just finished a call with James one of Rivo support members and he was legit. Helped me get the program set up and branded via color and text for my site. Rivo is working on a POS integration and we are really looking forward to the update.
We always make sure to provide our customers with the best service possible! We're so glad that you had a great experience talking to us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin
April 16, 2025
Just spoke to Bryan as we couldn't figure out how to move the app across to our new shopify theme. He was super helpful, and it was easy! thank you
You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin
June 15, 2022
This app is incredible and more importantly, their customer service is fast and reliable. Betty has most recently helped me and she is a ROCK STAR!
We're so thrilled that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
June 13, 2022
This is the 3rd app I have tried in order to offer rewards to our customers. It is indeed the most expensive, but it is also the best hands down. Their interface is clean, loads super fast and their customer service is second to none. Other apps didn't load or didn't detect customers, so it was not easy to "block" or "exclude" members that were not showing, this app works as it should and the staff including Abbie were extremely helpful and got me going in just a few minutes by answering some key questions. Highly recommend.
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin
June 13, 2022
Amazing customer services as always, super helpful whilst setting up my loyalty programs! Thanks again!
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Thanks, Kevin
June 13, 2022
Arianne helped me to make some configurations on my account. So helpful and kind. I am going to switch to a paid version without a doubt when I need it.
Excellent! It's music to our ears that you are happy with our services! Thanks so much for the 5-stars! 🤩 If there's anything else we can do, just let us know. All the best, Kevin
June 12, 2022
Maria was really helpful when I needed assistance. Very fast and great support when needed. Thanks again!
We truly appreciate the 5-Star review! These reviews make our day here. 🙂 Thanks, Kevin
June 11, 2022
This app is excellent and easy to setup and use. I especially like the flexibility to reward existing customs for past actions. I had a great customer experience also -- I had expert help from customer support with checking my setup of a referral program. Thank you.
Thank you so much for the feedback and 5-Stars! We're so glad you love our app and customer services. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin
June 10, 2022
Very user-friendly app. They really thought about the ins and outs what customer need. I am satisfied.
We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 Cheers, Kevin
June 9, 2022
Super helpful chat support from Arianne, great app.. has had a few feature updates since it was launched
We are delighted that you are happy with our app and customer service. Thank you very much for leaving 5-star feedback! 🌟 If questions arise or we can help along the way, please don't hesitate to let us know. Much appreciated, Kevin
June 8, 2022
Needed some tech support and got Abbie to assist me and she was absolutely great and resolved my query fast. 5star care all the way!
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Thanks, Kevin
June 8, 2022
I just use it, customer service is very helpful and friendly I hope to get the result quickly , and I will write again for my experience Thanks a lot.
Thanks for the 5-Star review! 🌟 We really appreciate you using the app. Cheers, Kevin
June 7, 2022
Abby was very helpful. She answered my questions in a timely manner and was very sweet. She also forwarded me info to refer to on a later date.
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. Best wishes, Kevin
June 7, 2022
Great app (the best i found so far in this category), excelent free plan and excelent support. So far, I have nothing to complain. Keep up the excelent work!
Thank you for the 5-Star review! 🌟 Your positive feedback means everything to us, and we're glad you feel we're on the right track! All the best, Kevin
June 7, 2022
I used this app to manage our referral program. Setting up was easy and the support was able to extend the trial and offer a premium feature to try out - just what we need to find out if the app is the right fit. Thank you.
So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! 🤩 If you need anything at all, feel free to let us know. All the best, Kevin
June 5, 2022
Super easy to setup and a lot of options to modify to make it perfect for you, even with the free version! Their online chat is so quick to respond and more than helpful to provide advice and help fix issues. Vicky was especially helpful :)
Thank you so much for the feedback and 5-Stars! We're so glad you love the app and the setup process. 🤩 Feel free to reach out to us anytime if you have further questions. Best regards, Kevin
June 4, 2022
AA was amazing, excellent customer service! 24/7 too! They offer so many great apps for a shopify business.
We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Much appreciated, Kevin
June 4, 2022
The app works as expected. And the great customer service is super helpful. I will definitely recommend it.
We are so happy you like our app and services! Thank you so much for the positive feedback and for recommending us to the community! All the best, Kevin