Rivo: Loyalty Program, Rewards
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I had a simple question today about syncing and my question was answered within a few minutes. I notice that excluding products is an available option which is something I was after for my store. I would recommend this app to other shopify users. It's easy to set up and customer support is great!! :) Mica helped me out today and she was so friendly and helpful. Great customer service!!
Thanks so much for the positive feedback and for recommending us to the Shopify community! We truly appreciate you using our app! ๐ Cheers, Kevin
Soporte muy rรกpido en la resoluciรณn de incidencias. Hace poco que la instalรฉ pero la experiencia de uso estรก siendo fรกcil de implementar.
ยกRealmente apreciamos la revisiรณn de cinco estrellas! Estas reseรฑas alegran nuestro dรญa aquรญ. gracias, kevin
Great wonderful team working behind the app. Im amazed at how it generates leads in just 24 hours since my website launched
We're so excited that our app has provided excellent results for your store in just a short amount of time! ๐ Your review is very much appreciated! Thanks, Kevin
Perfect app, nice features, very friendly and helpful customer service. Paul was very helpful in every sense!
So glad that you love our app and services! ๐ Thank you for the wonderful review and, we truly appreciate you helping to share the word about us! Cheers ๐ฅ to success to you and your business! All the best, Kevin
Having compared several apps, this app seems to work the best for the beginners. Meet all the basic needs. The customer service Maria is cheerful.
Wonderful! ๐ Thanks so much for choosing our app and sharing the positive feedback! If any questions come up or if we can help along the way, feel free to reach out to us anytime. Best wishes, Kevin
The customer service is very professional and she gave me some productive suggestions. I think this app will help me increase traffic and sales.
We work hard in creating apps that are easy and quick to install but most importantly, skyrocket your sales! ๐ Thanks so much for the review, and we are here for you anytime you need us! Best wishes, Kevin
ใใพใฏใ่จญๅฎไธญใงใใ่จญๅฎใฎๆนๆณใๆฉใฟใ่ฟ ้ใซใใฃใใใงๅ็ญใใใใพใใใจใฆใใในใฟใใใๅช็งใ ใจๆใใพใใๆฉ่ฝใใใใใฆใใใจๆๅพ ใใฆใใพใใๆใกไธใใไธใใใใจใๆๅพ ใใฆใใพใใAbbieใฎใตใใผใใฏใๆดๅฏใซใใใใฆใใฆใ้ฉๅใงใใใใใใฆใ่ฆชๅใงใใใ้ซใ้ ๆ ฎใใใฆใใใพใใใใใใใจใใๅคงๅคๆ่ฌใใฆใใพใใไปๅพใฎRivoใฎใขใใชใจใๅฎๅฟใใฆๅฉ็จใงใใใใงใใ็งใใใใใช็ด ๆดใใใไผ็คพใ้็จใใใใไผ็คพใในใฟใใใ็ฎๆจใฎใฒใจใคใซใใใใงใใๆฌๅฝใซใใใใจใใใใใฆใใใใใใใใใใใ้กใใใพใใ
ใชใใฆ็ด ๆดใใใใฌใใฅใผใงใใใใ ใใใฏ็งใใกใฎๆฅใไฝใใพใใใใใใฆ็งใใกใฏใใชใใฎใใใชๅไบบใซใจใฆใๆ่ฌใใฆใใพใ๏ผ ็งใใกใฏๅธธใซใใใซใใฆใใงใใ้ใใฎใๆไผใใใใใฆใใใ ใใพใใ ็ด ๆดใใใใใฃใผใใใใฏใใใใใจใใใใใพใใใ ๐ใใใใใ้กใใใพใใใฑใใณ
So far, I love this app! It's been super easy to implement and I already know it'll bring me more sales. Abbie was super super helpful on the chat. She gave me so many good tips for my website even ones unrelated to the app. Thanks Abbie! 10/10 customer service.
We work hard in creating apps that are easy and quick to install but most importantly, skyrocket your sales! ๐ Thank you so much for the wonderful review! We're so excited to be part of your business growth and success! If you need anything at all, just let us know. ๐ Cheers, Kevin
the app is very useful for marketing your website, starting from the email marketing pop-ups and then loyalty programs, and most of the main features you get for free. The customer service is great and these guys are AWESOME! KEEP UP THE GOOD WORK! DEFINITELY RECOMMEND THIS APP TO ANYONE WHO CARES TO PROMOTE THE WEBSITE.
Thank you so much for the wonderful review and thoughtful feedback! ๐คฉ We love helping Merchants like you, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. Best wishes, Kevin
Pete was so amazing and great! He even assisted me with things that I didn't notice that we need to adjust or change.
Thank you for the awesome review! So pleased that you are happy with our service, and we are here for you anytime. ๐ Best regards, Kevin
Install on this app was extremely easy. Quick to setup and I tested it myself first. Customer service checked in and helped me out with a free trial and removing branding (they might do that for everyone but i'm not sure). Since I just downloaded it, I haven't had any experience with customers trying it, but it seems like it will work the way I want it to. Also, it's cool to see that the company is actively listening to merchants wants/needs. There is a section where you can see merchant posted ideas being upvoted/downvoted and they will have a tag for in progress or planned on said ideas.
What a wonderful review! ๐คฉ We're so grateful for customers like you and are super excited to be able to contribute to you and your business's success. Thank you so much for your kind words and thoughtful feedback! If you ever have further questions or experience issues along the way, just let us know. Our team is always happy to help in any way we can. All the best, Kevin
Helpful and quick assistance from the team. Features seem to be exactly what I am looking for. Really excited to see what Rivo do for our shop!
Thanks so much for the 5-stars! If you have further questions or if we can help along the way, feel free to reach out. All the best, Kevin
We found this app while looking for a customer rewards solution to boost return customers although we have only started using it our only issue was some account limits but when we contacted support they answered right away and removed the limits for the life of our store free of charge - AA was very helpful and friendly to deal with and we would recommend this app to any merchant who wants to boost return sales and reward customers
We work hard in creating apps that are easy and quick to install but most importantly, skyrocket sales! Thanks so much for the 5-stars and for recommending us. We are thrilled that you are happy with our customer service. If there's anything else we can help you with, please feel free to reach out. Our team is here to help. โจ Best wishes, Kevin
The app appears to do most things trouble-free. If I subscribed then I would expect refunded transactions to automatically remove points however this is a manual process that people need to be aware of.
Hi r3pro team, This is James here, Head of Merchant Success at Rivo. Thanks for chatting in to our support team and for your candid app store feedback. Just wanted to add some color here โ I can completely understand for large companies how important it is to have this feature. Auto refunding points and rewards is one of the features our team is working on for the future roadmap. So right now, we currently have 3 ways to adjust points, which are outlined in this doc below - https://loyalty-docs.rivo.io/en/article/adjusting-customers-points-balances-ctl846/ Although this doesn't solve your problem right away of the auto adjustment, we will keep you up to date as soon as we release this - I've added your vote to this feature request as well so you'll get a notification once we release it! Cheers, James
I have only just set up the app, but it was easy and intuitive and seems like it will fit my needs. Abbie was also super helpful when I was confused about a minor thing. I look forward to using this app more!
Thanks so much for choosing our app! We are so excited that it exactly fits your needs! If you have any further questions or experience issues along the way, just let us know. We would be happy to assist you in any way we can. ๐ Cheers, Kevin
The App is really easy to use and has a lot of functionalities. Arianne from the customer support was very helpful in helping me customize some layout details :)
Excellent! It's music to our ears that you are happy with our app and customer service. Thank you so much for your kind words, and we are delighted that we were able to help you with your concern. If there's anything else we can do, just let us know anytime. ๐ Cheers, Kevin
I love this app 100% every time I need help someone is always there to help its very easy to work with
Glad that you love our app! Thank you so much for the 5-Star review and we are here for you anytime. ๐ Best regards, Kevin
thank you for your responsiveness and your help in resolving my question about the loyalty program. Paul's advice enabled me to quickly understand and solve my customer's problem.
We are so happy that you love our app and customer support! Thank you so much for the 5-star review and for recommending us to the Shopify community! All the best, Kevin
Quick and easy to set up and the customer support is fast and effective. They frequently add new features.
Glad to hear that you like our app! If you need anything at all, just let us know. ๐ Thanks, Kevin
This app is easy to use/set up and generates brand loyalty. Their customer service is the best. They go above and beyond to support not only the app but your business. Abby helped me last and she was super resourceful.
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! ๐ Best wishes, Kevin
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