Rivo: Loyalty Program, Rewards
Retain customers with loyalty, rewards, referrals & accounts
Rating
4.8
feedback
1,388
chart
#996
All reviews
Review RSS Feed
June 1, 2022
Customer service is very responsive, and the app is easy to use! Looking forward to better integrating the Rewards into our store's customer experience.
Thank you so much for the 5-star review! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Best regards, Kevin
June 1, 2022
The chat forum is extremely helpful! I've enjoyed using the app and found the process of integration into Shopify simple.
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🍻 Cheers, Kevin
June 1, 2022
他社のポイントプログラムから、LOYALTY, REWARDS & REFERRALSを導入しました。まず一番惹かれたのは会員数に応じて費用が追加されないこと。多くの他のアプリでは会員数に応じて費用が請求されます。 また、多言語化は公式にはサポートされていないようですが、ページやメタフィールドを翻訳すれば多言語化は実装できました。 また、カスタマーサクセスチームが非常に迅速で的確なサポートをしてくれます。日本語しかわからなくても十分に対応してくれますので、日本の事業者にも非常におすすめのアプリです。 今後はshopifyflowと連携することを期待しています。
素晴らしいレビューと思慮深いフィードバックをありがとうございました！ 🤩私たちはあなたのようなビジネスを支援するのが大好きで、あなたとあなたのビジネスの成功に貢献できることをとても嬉しく思っています。 あなたが何かを必要とするならば、私たちはいつでもあなたのためにここにいます。 よろしくお願いします、ケビン
May 31, 2022
I just launched the app and I needed some help with the setup. Abbie was great! She helped me very quickly and she was great to talk to. Great customer service!
We're so happy that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be pleased to lend our hands anytime. 😃 Thanks, Kevin
May 31, 2022
Just downloaded this app, but so far it's been completely seamless!! Their customer support is great, specifically worked with James and he was super helpful. The interface/software is super easy to use and understand. Highly recommend this app to anyone looking to add on a loyalty program!
We greatly appreciate you choosing our app! Thank you so much for your kind words, and we are so pleased that you are happy with our services! If there's anything else you need, just let us know anytime. Our team would be delighted to help you. 🙌 Cheers, Kevin
May 31, 2022
Muy recomendable! Además la atención recibida fue excelente. Mis clientes usan habitualmente la aplicación, es muy útil.
¡Estamos muy emocionados de que sus clientes usen regularmente la aplicación! ¡Muchas gracias por la reseña de 5 estrellas y por recomendarnos a la comunidad de Shopify! 🎉Saludos, Kevin
May 30, 2022
This app is so easy to use. When I got any issues using this app, I could always find a sweet support to help me out (@Paul)
What an excellent review! Thank you so much, and we are here for you anytime you need us. Greatly appreciate the feedback! 🎉 All the best, Kevin
Dec. 20, 2023
I had a simple question today about syncing and my question was answered within a few minutes. I notice that excluding products is an available option which is something I was after for my store. I would recommend this app to other shopify users. It's easy to set up and customer support is great!! :) Mica helped me out today and she was so friendly and helpful. Great customer service!!
Thanks so much for the positive feedback and for recommending us to the Shopify community! We truly appreciate you using our app! 🙌 Cheers, Kevin
May 27, 2022
Soporte muy rápido en la resolución de incidencias. Hace poco que la instalé pero la experiencia de uso está siendo fácil de implementar.
¡Realmente apreciamos la revisión de cinco estrellas! Estas reseñas alegran nuestro día aquí. gracias, kevin
May 24, 2022
Great wonderful team working behind the app. Im amazed at how it generates leads in just 24 hours since my website launched
We're so excited that our app has provided excellent results for your store in just a short amount of time! 😍 Your review is very much appreciated! Thanks, Kevin
June 28, 2022
Perfect app, nice features, very friendly and helpful customer service. Paul was very helpful in every sense!
So glad that you love our app and services! 🙌 Thank you for the wonderful review and, we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin
May 23, 2022
Having compared several apps, this app seems to work the best for the beginners. Meet all the basic needs. The customer service Maria is cheerful.
Wonderful! 🙌 Thanks so much for choosing our app and sharing the positive feedback! If any questions come up or if we can help along the way, feel free to reach out to us anytime. Best wishes, Kevin
May 22, 2022
The customer service is very professional and she gave me some productive suggestions. I think this app will help me increase traffic and sales.
We work hard in creating apps that are easy and quick to install but most importantly, skyrocket your sales! 🚀 Thanks so much for the review, and we are here for you anytime you need us! Best wishes, Kevin
May 21, 2022
Aprecio la buena ayuda y rápida que me presto Alex. Muchas gracias por todo. Espero que la aplicación funcione bien y mejor todo el tiempo que la tenga instalada. Gracias también al equipo desarrollador por su gran trabajo.
¡Gracias por la revisión de cinco estrellas! Sus comentarios honestos significan todo para nosotros y nos complace que sienta que estamos en el camino correcto. Todo lo mejor, Kevin
May 18, 2022
いまは、設定中です。設定の方法や悩みを迅速にチャットで回答をくれます。とても、スタッフが優秀だと感じます。機能もすぐれていると期待しています。打ち上げが上がることを期待しています。Abbieのサポートは、洞察にすぐれていて、適切でした。そして、親切でした。高い配慮もしてくれました。ありがとう。大変感謝しています。今後のRivoのアプリとも安心して利用できそうです。私も、こんな素晴らしい会社を運用したい。会社もスタッフも目標のひとつにしたいです。本当にありがとう。そして、これからもよろしくお願いします。
なんて素晴らしいレビューでしょう。 これは私たちの日を作りました、そして私たちはあなたのような商人にとても感謝しています！ 私たちは常にここにいて、できる限りのお手伝いをさせていただきます。 素晴らしいフィードバックをありがとうございました。 😊よろしくお願いします、ケビン
May 18, 2022
So far, I love this app! It's been super easy to implement and I already know it'll bring me more sales. Abbie was super super helpful on the chat. She gave me so many good tips for my website even ones unrelated to the app. Thanks Abbie! 10/10 customer service.
We work hard in creating apps that are easy and quick to install but most importantly, skyrocket your sales! 🚀 Thank you so much for the wonderful review! We're so excited to be part of your business growth and success! If you need anything at all, just let us know. 🙌 Cheers, Kevin
May 18, 2022
the app is very useful for marketing your website, starting from the email marketing pop-ups and then loyalty programs, and most of the main features you get for free. The customer service is great and these guys are AWESOME! KEEP UP THE GOOD WORK! DEFINITELY RECOMMEND THIS APP TO ANYONE WHO CARES TO PROMOTE THE WEBSITE.
Thank you so much for the wonderful review and thoughtful feedback! 🤩 We love helping Merchants like you, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. Best wishes, Kevin
May 18, 2022
Pete was so amazing and great! He even assisted me with things that I didn't notice that we need to adjust or change.
Thank you for the awesome review! So pleased that you are happy with our service, and we are here for you anytime. 😊 Best regards, Kevin
May 16, 2022
Install on this app was extremely easy. Quick to setup and I tested it myself first. Customer service checked in and helped me out with a free trial and removing branding (they might do that for everyone but i'm not sure). Since I just downloaded it, I haven't had any experience with customers trying it, but it seems like it will work the way I want it to. Also, it's cool to see that the company is actively listening to merchants wants/needs. There is a section where you can see merchant posted ideas being upvoted/downvoted and they will have a tag for in progress or planned on said ideas.
What a wonderful review! 🤩 We're so grateful for customers like you and are super excited to be able to contribute to you and your business's success. Thank you so much for your kind words and thoughtful feedback! If you ever have further questions or experience issues along the way, just let us know. Our team is always happy to help in any way we can. All the best, Kevin
May 12, 2022
Helpful and quick assistance from the team. Features seem to be exactly what I am looking for. Really excited to see what Rivo do for our shop!
Thanks so much for the 5-stars! If you have further questions or if we can help along the way, feel free to reach out. All the best, Kevin