All reviews

Rating Breakdown

  • 5
    96% (2,247 ratings)
  • 4
    3% (69 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (11 ratings)
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5 / 5 Share

Nov. 18, 2022

Great customer service really helpful , Abbie was her name. totally a great app for shopify user like me.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2022

I'm enjoying how user friendly it is. I watched the tutorial and it was very helpful. I also had two chats with your customer service reps. The second one was Pete. He went above and beyond to help me. I was tired and working late at night and he was not only helpful but I found him to be very kind and accommodating. He even include some meems that really made the tasks I was working on pleasant. Thank you Pete, youre the best!!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin

5 / 5 Share

Nov. 17, 2022

I love this company and their staff, they are all really helpful and provide customer service. Jel provided amazing customer service, and I would highly recommend using Rivo for a lot of your shop features!

Store

Pluto

Using app

About 1 month

Total reviews

8

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

4 / 5 Share

Nov. 17, 2022

Real easy to use and great customer service. thanks to the advisor who attended to me. Would definitely recommend this app for anyone looking to boost customer satisfaction.

Using app

3 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for taking the time out of your day to leave us a review! 😃 Our team here at Rivo is always striving to exceed your expectations, so if there is any specific feedback you would like to give us that would have scored us a 5-Star review, please let us know and we would be happy to see where we can improve. 🙌 All the best, Kevin

5 / 5 Share

Nov. 16, 2022

Eu fui tão bem atendida no suporte, estou realmente impressionada. De longe o melhor suporte entre os apps até agora! A atendente tirou minha dúvida em segundos e foi super simpática! <3 Só pelo suporte maravilhoso eu já super indico!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Estamos muito felizes por você estar satisfeito com nosso atendimento ao cliente. 🤩 Muito obrigado pelas 5 estrelas! Se houver mais alguma coisa que possamos fazer ao longo do caminho, não hesite em nos informar. Tudo de bom,Kevin

5 / 5 Share

Nov. 16, 2022

Assistenza Fantastica, ti aggiungono funzionalità e sono super disponibili in caso tu abbia bisogno di aiuto.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Sei così fantastico! Grazie mille per le 5 stelle! Se c'è qualcos'altro che possiamo fare, faccelo sapere in qualsiasi momento. 🌟 Salute, Kevin

5 / 5 Share

Nov. 15, 2022

This app has probably the best customer service i've seen in my life. Thanks a lot Abbie. Very quick response and solved problems i didn't even think about before joining the live chat. App works perfectly too, thats a plus

Store

Nexent

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

Nov. 15, 2022

It is a good app for loyalty and rewards program , and the customer service Pete is serving me well.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star review! 🌟 We appreciate you using our app! Cheers to success to you and your business! Best wishes, Kevin

5 / 5 Share

Nov. 14, 2022

wonderful service even gave me some pointers on how to make my store better. thank you yaci appreciate you

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

We truly appreciate the 5-Star review! These reviews make our day here. 😊 Thanks, Kevin

5 / 5 Share

Nov. 14, 2022

We're just getting started, but so far the app works smoothly and their CS team is wonderful. Jel was a huge help when I needed some assistance.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

4 / 5 Share

Nov. 14, 2022

Great app so far, Yaci has helped me a lot with it so thank you to her! Like the integration a lot, wish it had more customizable features for a free user. I am just a small store at the moment so it has to be free. Hopefully I can move on to paid plans in future.

Using app

About 2 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 13, 2022

Very helpful team, always available. Good value to setting up a strong customer base! Would recommend to other stores!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the positive feedback and for recommending us to the Shopify community! 🤩 We are always happy to help in any way we can! Cheers, Kevin

5 / 5 Share

Nov. 12, 2022

This app is amazing, really easy to use and very straight to the point. What's more impressive is their customer service. Jel was my customer rep and she was just so helpful. She helped me across two apps (if you need an email pop-up app, you should also check out Rivo's, it's the best, and very easy to use) and was extremely patient and kind. Overall I'd strongly recommend Rivo's products, you won't be disappointed <3

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Nov. 11, 2022

I am loving Rivo CS Team - Especially Arianne! She did a great job helping me set up the program and answered any questions I had. I am looking forward to growing with this app. Thanks Arianne!

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

What a wonderful review! 🤩This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks, Kevin

5 / 5 Share

Nov. 11, 2022

I have to say that the customer service is really amazing. I had a problem with the app in 2 consecutive days and the customer service reply in less than 1 minute in both situations and helped me solve the issue. And the app is really good to. Recomend it.

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

Nov. 9, 2022

servicio y atención de primera de abbie quien nos atendió con mucha amabilidad y generosidad nos dio la respuesta de lo que se buscaba. en cuanto a la aplicación fácil de usar e intuitiva espero sacarle el mejor provecho posible.

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

¡Eres fabuloso! ✨ Muchas gracias por sus elogios y amables palabras. Estamos muy agradecidos con los clientes como usted y apreciamos mucho el uso de nuestra aplicación. Si necesita más ayuda en el camino, no dude en hacérnoslo saber. Aquí en Rivo, mantener contentos a nuestros clientes es nuestra prioridad número uno. 🎉 Saludos, Kevin

5 / 5 Share

Nov. 9, 2022

Abbie was great and delivered more than what was asked. The app has an easy UI and makes it easy to set up for your store. Highly recommend if you want to save on ad spend and utilize network marketing.

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Nov. 9, 2022

Really great and user friendly rewards app with responsive and friendly support. Honestly give it a try, it works perfectly. Pete from the support team is a winner.

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

5 / 5 Share

Nov. 8, 2022

App is very customizable and there are tons of cool features to play around with. I am usually picky with my apps because I don't like clutter but this definitely adds value and is easy to use. Abbie from customer support was supper helpful as well and was able to help me quickly and professionally

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

5 / 5 Share

Nov. 8, 2022

To me the most important part of any service and experience is the customer support and willingness to help. This app offers outstanding customer service, the representative I had, Arianne, went above and beyond her duties to make me feel appreciated and even went as far as making suggestions for my store with a step by step for me to learn with. I am so grateful for the help I received!

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

What a wonderful review! 😍 This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the 5-stars. 😊 Cheers, Kevin