All reviews

Rating Breakdown

  • 5
    95% (1,333 ratings)
  • 4
    3% (47 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (20 ratings)

Reviews with Text

  • 96% (1,356)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 26, 2022

That was a great conversation, I will keep working with Rivo they have a good program. Thank you again, James

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We always make sure to provide our customers with the best service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is always happy to help. 😃 Thanks, Kevin

5 / 5 Share

April 26, 2022

So far, it's the best app for reward/referral program for me. Their staff is always here to help, I'm more than happy with them and the app overall. The pricing is also very fair compared to other competitors, highly recommended.

Using app

20 days

Total reviews

8

Average rating

5.0

Developer Reply

What a wonderful review! ✨ It's music to our ears that you are happy with our app and customer service! Thanks so much for the 5-stars and for recommending us to the Shopify community! 🤩 All the best, Kevin

5 / 5 Share

April 25, 2022

Ryan was awesome. Helped me increase limits on my store and link Loyalty Rewards in my customer emails. Very helpful a 5 out of 5. Thanks again.

Using app

8 months

Total reviews

11

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 😃 Thanks, Kevin

5 / 5 Share

April 25, 2022

J’ai l’application en free plan depuis le début et j’en suis très contente. Ryan a été très rapide et efficace, il a updater mon app pour recevoir les dernières nouveautés. J’ai désormais pas de limites sur les clients de ma base et suis passer ne marque blanche. Je verrais plus tard si le site génère plus de volumes pour upgrader mon plan

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Merci beaucoup pour les 5 étoiles et les commentaires réfléchis! 🤩 Nous adorons aider les entreprises, et nous sommes ravis de pouvoir contribuer à votre réussite et à celle de votre entreprise. Si jamais vous avez besoin de quoi que ce soit, notre équipe est là pour vous à tout moment. Meilleurs voeux, Kévin

5 / 5 Share

April 22, 2022

Lance was very helpful. He helped me activate the features of the app which is running fine currently.

Using app

About 5 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We are here for you anytime. 😊 Best wishes, Kevin

5 / 5 Share

April 19, 2022

We're now 3+ months in to using the Rivo Loyalty app. Was very easy to install, and to do basic customisation. We sell globally, in multiple local currencies, with a very large product catalogue and customer base. We were really impressed with Rivo support helping us solve problems quickly from day one snagging, and with just as much energy months later to help us optimise.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your thoughtful feedback and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

5 / 5 Share

April 18, 2022

Easy to use and great customer support. Customers are always happy to see a new reward in their emails for purchases they already make and has definitely added to up-sells.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! If you need help along the way, just let us know. Best wishes, Kevin

5 / 5 Share

April 18, 2022

Awesome rewards app and very easy to setup. Customer service is responsive, friendly and helpful! Looking forward to giving this a try

Using app

About 12 hours

Total reviews

7

Average rating

2.9

Developer Reply

Thank you for the wonderful review! 🙌 We greatly appreciate you sharing positive feedback! Cheers 🥃 to success to you and your business! All the best, Kevin

5 / 5 Share

April 18, 2022

She overdelivered. Awesome chatting with her. I contacted her to double the customer limits and she did it right away. Se was so nice and I had a nice experience during the chat.

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

April 16, 2022

Lance, was awesome and a great help. The customer service here is awesome. Thank you everyone for all your help.

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Cheers, Kevin

5 / 5 Share

April 12, 2022

Arianne was great! This app has the best support and helps out with any issues :) I'm very pleased and excited to use this for my business. Would recommend this app for anyone reading this :)

Using app

About 6 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the wonderful review and for recommending us to the community! We appreciate you sharing positive words about us! Cheers 🥃 to success to you and your business! Much appreciated, Kevin

5 / 5 Share

April 8, 2022

Just setting up the app but so far looks good and the customer service has been great! Hoping to reward our regular customers and get more return sales but more importantly incentivize sharing of our website via social media and other avenues to grow our customer base.

Using app

About 2 months

Total reviews

3

Average rating

4.7

Developer Reply

We work hard in creating apps that are easy and quick to install but most importantly, skyrocket your sales! 🚀 Thanks so much for choosing us, and we are super excited to be able to contribute to you and your business's success! Best wishes, Kevin

5 / 5 Share

April 8, 2022

Great customer service, in particular from Betty. Quick & clear, thank you! Looking forward to further use of the app.

Using app

About 2 hours

Total reviews

6

Average rating

4.3

Developer Reply

Thank you so much for the 5-star review! 🌟 We're always here and happy to help! Best regards, Kevin

5 / 5 Share

April 6, 2022

Super helpful chatting with her. Fast and informative responses to my questions. App looks good so far.

Using app

About 2 hours

Total reviews

3

Average rating

4.7

Developer Reply

So glad to hear that you had a great experience chatting with us. Thanks so much for the positive feedback! If you have any further questions or experience issues along the way, just let us know. Our team is here to help. 😊 Much appreciated, Kevin

5 / 5 Share

April 6, 2022

App ben fatta. Ho fatto una domanda al supporto e mi ha risposto Betty, una persona gentilissima, disponibile e molto preparata. Consigliatissimi

Store

Trinaco

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Che recensione meravigliosa! 🤩 Grazie mille per il feedback positivo e per averci consigliato alla community di Shopify! 🚀 Ciao, Kevin

5 / 5 Share

April 6, 2022

The team member responded very quickly and she understood my request very well. Professional and warm-hearted.

Store

Hangsen

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your kind words and positive review! 🙌 We are here anytime you need us! Cheers, Kevin

5 / 5 Share

April 5, 2022

Always very efficient and helpful! Thank you for always making the arduous task of contacting customer service a delight.

Using app

10 months

Total reviews

5

Average rating

3.8

Developer Reply

It was our pleasure to help. 😊 Thank you so much for the positive 5-star feedback. Please feel free to reach out to us if you have any further questions or experience issues along the way. We're always happy to help out in any way we can. All the best, Kevin

5 / 5 Share

April 5, 2022

Sehr guter Service! Schneller Antwort und schnelle Hilfe! Kann ich nur empfehlen. Egal zu welcher Uhrzeit.

Store

SOCCESS

Using app

9 months

Total reviews

7

Average rating

5.0

Developer Reply

Vielen Dank für das positive Feedback und die Weiterempfehlung an die Community! 🎉 Ihre 5-Sterne werden sehr geschätzt! Tschüss, Kevin

5 / 5 Share

April 4, 2022

Mary was fast and very helpful. It did not take long for her to help me. She was excellent! I love that she was able to remove branding for me to make the app look as professional as possible.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We always make sure to provide our customers with the best service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

April 4, 2022

100% amazing! Great and fast service when needed! You need this for your store ASAP! People love reward points and this makes it easy AF!

Using app

12 months

Total reviews

3

Average rating

3.7

Developer Reply

It's music to our ears that you are happy with our app and customer service. If you have any questions or if we can help along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. 😃 Thanks, Kevin