Rivo: Loyalty Program, Rewards for Shopify

Rivo: Loyalty Program, Rewards

Retain customers with loyalty, rewards, referrals & accounts
Rating
4.8
Feedback
1,354
Reviews
Chart
#363
Shopify

All reviews

5 / 5 Share
March 31, 2022

Abbie went above and beyond! Not only did she answer my questions, but she offered up suggestions to help me grow my business. So polite and super fast!

Store Using app Total reviews Average rating
Jack & Jesters 9 months 1 5.0
Developer Reply

We're so glad to hear that you are satisfied with our customer service. 🀩 Thanks so much for the 5-stars! 🌟 If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share
March 31, 2022

Arianne was very helpful. Great app by the way and just what I needed. Recommend. Told me about Rivo pop ups which I am checking out.

Store Using app Total reviews Average rating
FRED KOBBS SHOE SHOP 10 days 1 5.0
Developer Reply

We're happy that you like our app and customer service. πŸ˜ƒ Thanks for recommending us, and we greatly appreciate you using our app. Much appreciated, Kevin

5 / 5 Share
March 31, 2022

Ryan was awesome and took care of everything I needed help with! Awesome customer service! Thank you, Ryan!

Store Using app Total reviews Average rating
The Ritzy Pony Boutique 18 days 2 5.0
Developer Reply

Thanks so much for the awesome feedback and 5-stars! If there's anything else we can do, please feel free to reach out at any time. πŸ™Œ Best wishes, Kevin

5 / 5 Share
March 27, 2022

Aroll was very helpful. Did everything i needed very quick! Love my loyalty rewards that i can give to my customers! Works like a charm! Thank you

Store Using app Total reviews Average rating
Empire Activewear 11 months 6 5.0
Developer Reply

We are so happy you love our app and customer service! Thank you so much for the positive feedback and review! 🌟Best wishes, Kevin

5 / 5 Share
March 21, 2022

Arianne is a rockstar and solved my issue quickly and effectively! Great job and I love the 24 hour chat help service!

Store Using app Total reviews Average rating
Canadian Pro Shop Online 19 days 5 5.0
Developer Reply

So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! 🀩 Cheers, Katherine

5 / 5 Share
March 19, 2022

Just got off the chat with Bernice and she made our transition from Smile super smooth! Support chat level over 9000!

Store Using app Total reviews Average rating
Yoga Junkies About 2 hours 17 5.0
Developer Reply

We're so happy to see that you had a 5-Star experience! 🀩 We're always striving to help you and your business succeed! Cheers, Katherine

5 / 5 Share
March 18, 2022

Great customer service. Ryan was amazing! I am new to the app and so I wasn't too sure how it all worked. Spoke to Ryan and he was very helpful and quick at answering questions. :)

Store Using app Total reviews Average rating
Honey Bee Mine 1 day 5 5.0
Developer Reply

We always make sure to provide our customers with the best service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. πŸ˜ƒ All the best, Kevin

5 / 5 Share
March 18, 2022

Can't believe the free app is full of features!!! Really this is the best free app there is! And not to mention the amazing support!

Store Using app Total reviews Average rating
Kish Kreations 17 days 6 5.0
Developer Reply

It's music to our ears that you are happy with our app and customer support. Thanks so much for the 5-stars! πŸ™Œ Much appreciated, Kevin

5 / 5 Share
March 17, 2022

Pete was extremely helpful. Responded immediately to my question and had the answers immediately. Amazing interaction, thank you

Store Using app Total reviews Average rating
ForeverGems_SA About 1 year 9 4.1
Developer Reply

We're so glad to hear that you are satisfied with our customer service. 🀩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share
March 16, 2022

Great service of Arianne, good job! Helped me with installing the app, translate it and also being really kind!

Store Using app Total reviews Average rating
Maximeslifestyle About 1 hour 4 5.0
Developer Reply

Thanks so much for choosing our app! We are so glad that you are happy with our customer service. If you have any questions or if we can help along the way, feel free to reach out to us anytime. Much appreciated, Kevin

4 / 5 Share
March 15, 2022

Great starter features for loyalty program.Will have to play with it more to see which options bring best results.

Store Using app Total reviews Average rating
WeBleedOhio About 1 year 1 4.0
5 / 5 Share
March 15, 2022

Betty, was absolutely amazing in assisting me with my updates. She was very thoughtful and thorough.

Store Using app Total reviews Average rating
Developer Reply

Thank you so much for the positive feedback and 5-stars! 🀩 We are always happy to help in any way we can! Best regards, Kevin

5 / 5 Share
March 14, 2022

Really helpful and quick customer service response. Looking forward to getting the app up and running on the site!

Store Using app Total reviews Average rating
Well Seasoned Wood 21 minutes 1 5.0
Developer Reply

Wonderful, thanks so much for leaving a positive review! If you have any questions or if we can help along the way, feel free to reach out to us anytime. 😊 Best regards, Kevin

5 / 5 Share
March 11, 2022

Abbie was very helpful. I'm not used to customer service reps being this helpful. It was a bit shocking, in a good way, Regarding the app, so far, so good,

Store Using app Total reviews Average rating
Maverick Disc Golf About 1 hour 2 3.0
Developer Reply

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🀩 Much appreciated, Kevin

5 / 5 Share
March 11, 2022

I created my loyalty program in a few minutes only, and when I needed it, I got help from the support team in a minute. Really happy about it

Store Using app Total reviews Average rating
Vape Fam' About 4 hours 1 5.0
Developer Reply

Excellent! 🎡 It's music to our ears that you are happy with our app and customer support! Thanks so much for the 5-stars! 🀩 Best wishes, Kevin

5 / 5 Share
March 10, 2022

Full customisable and I easily translated to any other language which makes this app unique in shopify app store. I also appreciate the kind support.

Store Using app Total reviews Average rating
Kumaş Kumaş About 3 hours 3 5.0
Developer Reply

Thanks so much for the 5-star review! 🀩If any questions come up or if we can help in any way, please feel free to reach out to us anytime. All the best, Kevin

5 / 5 Share
March 10, 2022

Based solely on my encounter with Abbie, I'm already a fan. She was super helpful and sweet. I can't wait to get Rewards activated so I can update my review. So far, set up seems pretty straight forward. Thanks again Abbie!

Store Using app Total reviews Average rating
[un]possible cuts 10 days 2 5.0
Developer Reply

What a wonderful review! ✨ This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback. 😊 Much appreciated, Kevin

5 / 5 Share
March 9, 2022

Great addition to our store, and Abbie from support was lovely and super helpful! Using a few Rivo apps and can't complain at all!

Store Using app Total reviews Average rating
The Bee's Tees 6 months 1 5.0
Developer Reply

Thank you so much for using our apps and the positive feedback! 🀩 If you ever need anything, we are always here for you. Cheers, Kevin

5 / 5 Share
March 9, 2022

Harleen was amazing!!! she went above and beyond. She truly loves to help people and that is rare these days.

Store Using app Total reviews Average rating
OLB LASHES 40 minutes 2 3.0
Developer Reply

5-Stars! Whoot Whoot! πŸŽ‰ We're so thrilled you are enjoying our services! We're always striving to top your expectations and love the feedback! If there's anything else you need, please let us know anytime. Best regards, Kevin

5 / 5 Share
March 9, 2022

Just downloaded the app. The customer service is instant and helpful. Will update more after we launch the reward program.

Store Using app Total reviews Average rating
NAILOG About 2 hours 2 5.0
Developer Reply

Awesome! Thanks so much for choosing our app and the 5-Star review! πŸ™Œ Cheers, Kevin

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