Rivo: Loyalty Program, Rewards
Rivo: Best Shopify Loyalty App for 2025
Rating
4.8
feedback
1,409
chart
#906
All reviews
Review RSS Feed
March 31, 2022
Abbie went above and beyond! Not only did she answer my questions, but she offered up suggestions to help me grow my business. So polite and super fast!
We're so glad to hear that you are satisfied with our customer service. π€© Thanks so much for the 5-stars! π If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
March 31, 2022
Ryan was awesome and took care of everything I needed help with! Awesome customer service! Thank you, Ryan!
Thanks so much for the awesome feedback and 5-stars! If there's anything else we can do, please feel free to reach out at any time. π Best wishes, Kevin
March 30, 2022
Just getting started using the app, love having a way to reward my customers. Excellent customer service.
Thanks so much for choosing our app and for the positive 5-star review! π If you ever have any questions or if we can help along the way, feel free to reach out to us anytime! Best wishes, Kevin
March 27, 2022
Aroll was very helpful. Did everything i needed very quick! Love my loyalty rewards that i can give to my customers! Works like a charm! Thank you
We are so happy you love our app and customer service! Thank you so much for the positive feedback and review! πBest wishes, Kevin
March 24, 2022
Great experience working with Lance! Very happy with the app so far. It is simple and very easy to use!
Glad to hear you are liking the app so far! π If you need anything at all just let us know. Cheers, Katherine
March 21, 2022
Arianne is a rockstar and solved my issue quickly and effectively! Great job and I love the 24 hour chat help service!
So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! π€© Cheers, Katherine
March 19, 2022
Just got off the chat with Bernice and she made our transition from Smile super smooth! Support chat level over 9000!
We're so happy to see that you had a 5-Star experience! π€© We're always striving to help you and your business succeed! Cheers, Katherine
March 18, 2022
Great customer service. Ryan was amazing! I am new to the app and so I wasn't too sure how it all worked. Spoke to Ryan and he was very helpful and quick at answering questions. :)
We always make sure to provide our customers with the best service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. π All the best, Kevin
March 18, 2022
Fantastic Experience! Has made a difference in my conversion rate. Customer service is very fast and efficient. Ryan is great!
We're so happy to see that you had a 5-Star experience! π We're always striving to help you and your business succeed! Thanks, Kevin
March 18, 2022
Can't believe the free app is full of features!!! Really this is the best free app there is! And not to mention the amazing support!
It's music to our ears that you are happy with our app and customer support. Thanks so much for the 5-stars! π Much appreciated, Kevin
March 17, 2022
Pete was extremely helpful. Responded immediately to my question and had the answers immediately. Amazing interaction, thank you
We're so glad to hear that you are satisfied with our customer service. π€© Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
March 16, 2022
Great service of Arianne, good job! Helped me with installing the app, translate it and also being really kind!
Thanks so much for choosing our app! We are so glad that you are happy with our customer service. If you have any questions or if we can help along the way, feel free to reach out to us anytime. Much appreciated, Kevin
March 15, 2022
Great starter features for loyalty program.Will have to play with it more to see which options bring best results.
March 15, 2022
Betty, was absolutely amazing in assisting me with my updates. She was very thoughtful and thorough.
Thank you so much for the positive feedback and 5-stars! π€© We are always happy to help in any way we can! Best regards, Kevin
March 14, 2022
Really helpful and quick customer service response. Looking forward to getting the app up and running on the site!
Wonderful, thanks so much for leaving a positive review! If you have any questions or if we can help along the way, feel free to reach out to us anytime. π Best regards, Kevin
March 11, 2022
Abbie was very helpful. I'm not used to customer service reps being this helpful. It was a bit shocking, in a good way, Regarding the app, so far, so good,
Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! π€© Much appreciated, Kevin
March 11, 2022
I created my loyalty program in a few minutes only, and when I needed it, I got help from the support team in a minute. Really happy about it
Excellent! π΅ It's music to our ears that you are happy with our app and customer support! Thanks so much for the 5-stars! π€© Best wishes, Kevin
March 10, 2022
Full customisable and I easily translated to any other language which makes this app unique in shopify app store. I also appreciate the kind support.
Thanks so much for the 5-star review! π€©If any questions come up or if we can help in any way, please feel free to reach out to us anytime. All the best, Kevin
March 10, 2022
Based solely on my encounter with Abbie, I'm already a fan. She was super helpful and sweet. I can't wait to get Rewards activated so I can update my review. So far, set up seems pretty straight forward. Thanks again Abbie!
What a wonderful review! β¨ This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback. π Much appreciated, Kevin
March 9, 2022
Great addition to our store, and Abbie from support was lovely and super helpful! Using a few Rivo apps and can't complain at all!
Thank you so much for using our apps and the positive feedback! π€© If you ever need anything, we are always here for you. Cheers, Kevin