Rivo Loyalty Rewards Referrals
Rivo: Best Shopify Loyalty App for 2024
Rating
4.9
feedback
2,344
chart
#517
All reviews
Rating Breakdown
Review RSS Feed
Oct. 21, 2022
So far so good, I've only started using it though. Service from Abbie was exceptional. Thanks Abbie
Wonderful! Thanks so much for the 5-stars and positive feedback! Best regards, Kevin
Oct. 21, 2022
I love this app so far, it allows me to offer my appreciation to my customers by giving them generous rewards. I appreciate Abbies help. She was very generous..
We're so glad you love our app! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin
Oct. 20, 2022
Maria was a great help! Great experience with this app! We are able to reward our members with a loyalty program that works great!
We're thrilled to hear you are having a great experience with our app and services! Thank you for the wonderful review, and please let us know if there's anything else we can do. ✨ Best wishes, Kevin
Oct. 20, 2022
Arianne helped with increase my customer limit and with some troubleshooting for my store. My customers love the app and I do as well, it definitely helps with sales!
Oct. 20, 2022
Abbie was excellent at helping me get my store set up. Great customer service. After using it for a few weeks, I'll have a better idea of how the app is. I will update you then.
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin
Oct. 19, 2022
Wonderful support staff. Quick responses via both email and chat. Everything in the app seems work exactly as expected so far.
It's music to our ears that you are happy with our app and support! Thank you so much for leaving a positive 5-star review! 🙂 Much appreciated, Kevin
Oct. 19, 2022
It's the team that makes the difference! They want to hear from you. You can't get lost, they are always right there to help. Pretty cool to have a company that truly cater to you and your biz.
Thanks for the review, FestivalFlex team! Is there anything else we could have done to make this a 5-star experience? Feel free to let us know. 😊 Best regards, Kevin
Oct. 15, 2022
First off, Rivo has the BEST customer service. This is my second app with them and the experience has been amazing. Abbie was soooo helpful and got me squared away quickly and with care. I can tell she really cares about the success of the businesses she helps. Super grateful as I am just now launching my store.
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Oct. 14, 2022
Wonderful support for any questions or concerns. Maria was very helpful and gave me some tips on my store
Awesome! We are so pleased that you are satisfied with our support. Thank you so much for the 5-star review! Much appreciated, Kevin
Oct. 12, 2022
Awesome app and really helpful customer service , Abbie from Rivo Rewards went out of her way to help me with setting everything up.
We are so happy you are enjoying our app and customer service! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin
Oct. 12, 2022
L'app è molto completa, e il servizio clienti è ottimo, sono stato seguito da Abbie, bravissima super gentile è molto professionale. Per ora sto usufruendo del piano gratuito, ha funzioni molto limitate ma comunque ottime. Prevedo di passare ad altri piani in futuro.
Sei fantastico! Apprezziamo il tuo tempo per lasciare un feedback positivo e una recensione a 5 stelle! ❤️ Se c'è qualcos'altro con cui possiamo aiutarti, faccelo sapere in qualsiasi momento. Il nostro team sarà lieto di assisterti. 🙂 Grazie, Kevin
Oct. 12, 2022
Maria was very helpful in answering all my questions promptly and was also very polite. I hope to work with her again!
So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin
Oct. 12, 2022
don't use this app. When I delete it, there's still a pop up on my website. I have to reinstall the app and ask them to delete the pop up. Horrible
Hi Yuan! This is Lea from Rivo. Firstly, I'd like to apologize for your experience with the app. It looks like you recently installed the app, and I can see you've reached out, and were able to get in touch with our chat representative but went idle. I'm pleased to inform you that the prompts are no longer appearing in your store. So sorry again for the hiccup here. Uninstalling the app usually takes a while to remove leftover settings and codes within the your theme. We've sent you an email to reach out and get to the bottom of this problem for you. Please feel free to contact me back anytime: [email protected] Cheers, Lea
Oct. 11, 2022
Abbie helped me with getting my customer rewards limit increased. I love her energy and tips for my store.
Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin
Oct. 11, 2022
Ho deciso di installare questa app per dare ai miei clienti un programma fedeltà che li coinvolgesse. Assistenza perfetta, Abbie si è dimostrata molto professionale e competente. Il piano gratuito fino a 250 ordini è perfetto per iniziare. Bravi
Grazie mille per il feedback positivo e la recensione a 5 stelle! 🌟 Apprezziamo davvero che tu abbia scelto la nostra app e, se c'è qualcos'altro che possiamo fare, non esitare a contattarci in qualsiasi momento! Tutto il meglio, Kevin
Oct. 10, 2022
I just purchased this app and Abbie was super helpful with all of my questions getting set up. So far the experience seems pretty easy and quick -- and anything you can't figure out, Abbie is amazing!! Looking forward to seeing how this all works out, I have high hopes!
Thank you so much for the positive feedback and 5-star review! 🌟 We truly appreciate you choosing our app and are so excited to be able to contribute to you and your business's success. If you ever have further questions or if we can help along the way, feel free to contact us anytime! ✨ Best wishes, Kevin
Oct. 10, 2022
This is one of the best rewards apps we've used and the customer support (from Abby) was absolutely phenomenal! Can't say enough good things about this company :)
We are so happy you are loving our app and support! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin
Oct. 10, 2022
Just spoke with Arianne in the reviews app, and now had the pleasure of speaking with her again for the loyalty app. Very great customer service. Highly recommend this app also. Very easy to use!
So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin
Oct. 7, 2022
Abbie was very patient and very helpful to me as I set up my app. She was very pleasant and easy to work with. She never rushed me or made me feel like I needed to hurry. Even when I was gone for several minutes she right there when I came back to her.
It's music to our ears that you are happy with our customer service! Thanks so much for the 5-stars and kind words. 😊 Much appreciated, Kevin
Oct. 6, 2022
Rivo provided me with excellent customer service that went above and beyond my expectations. They were able to help resolve my issues very quickly. On top of that, the app has a very clean interface with a great amount of features that will definitely boost customer engagement. Thank you Abbie for the help :)
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin