Rivo: Loyalty Program, Rewards for Shopify

Rivo: Loyalty Program, Rewards

Retain customers with loyalty, rewards, referrals & accounts
Rating
4.8
Feedback
1,354
Reviews
Chart
#363
Shopify

All reviews

5 / 5 Share
Sept. 27, 2024

Bryan has helped me so much! Their customer service is really amazing and I like the fact that they are helping so much. Thanks again!

Store Using app Total reviews Average rating
Beyond The Curls Over 3 years 9 4.9
Developer Reply

We're so glad to hear that you are satisfied with our customer service. 🀩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share
Feb. 13, 2022

I love the app they give great customer service and my customers love the loyalty points !!! It's effortless.

Store Using app Total reviews Average rating
Crafty Casey's 10 months 2 5.0
Developer Reply

So glad you are loving our app and customer service! ✨ Thank you so much for the 5-Star review and positive feedback! Cheers, Kevin

5 / 5 Share
Feb. 12, 2022

superb customer service. Abbie is the best. so incredibly helpful. I am So glad I found this app. Thank you.

Store Using app Total reviews Average rating
Developer Reply

Wonderful! Thanks so much for the positive feedback and 5-star review! We are always available and happy to help anytime. 😊 Much appreciated, Kevin

5 / 5 Share
Feb. 10, 2022

This app seems to have all the features I need, and is pretty generous with the free plan. Support is also one of the best I've dealt with - real person chat versus email ticket.

Store Using app Total reviews Average rating
Hawaiiverse 4 months 3 5.0
Developer Reply

Wonderful! We are super excited to know that our app has all the features you were looking for! πŸŽ‰ Thanks so much for the positive feedback and review! Much appreciated, Kevin

5 / 5 Share
Feb. 10, 2022

Awesome support and very useful tool so far. Abbie was very helpful and friendly! She even offered a few tips on improving our site branding etc.

Store Using app Total reviews Average rating
Developer Reply

Glad you love our support and thanks for the 5-stars! Feel free to reach out to us anytime if you have any questions or if we can help along the way. 😊 Best wishes, Kevin

5 / 5 Share
Feb. 10, 2022

great customer support. This App is the most complete and convenient. Easy installation and easy integration

Store Using app Total reviews Average rating
Beauxury-Milano 2 days 5 5.0
Developer Reply

Excellent! It's music to our ears that you are happy with our app and support! Thanks so much for the 5-stars! 🀩 All the best, Kevin

5 / 5 Share
Feb. 10, 2022

Great app for offering customer loyalty rewards. Live chat is amazing and has helped with any issues I have had. Constantly being improved and updated. Would highly recommend :-)

Store Using app Total reviews Average rating
gammaplus.co.uk 12 months 1 5.0
Developer Reply

So happy that we're able to help you with your concern. πŸ˜„ Thanks for the 5-stars and for recommending us to the Shopify community! If you need further help along the way, please let us know. Cheers, Kevin

5 / 5 Share
Feb. 9, 2022

We haven't officially kicked off this app yet - but I will say that the customer support has already been amazing! I've never had anyone as responsive during the setup process (James - you rock!).

Store Using app Total reviews Average rating
Sound 16 days 3 5.0
Developer Reply

Wonderful, thanks so much for choosing our app! πŸ™Œ Your positive feedback and 5-star review are very much appreciated! If you have any questions, please feel free to reach out to us anytime. We are always here and happy to help. Best regards, Kevin

5 / 5 Share
Feb. 9, 2022

So many features on this app! It's going to be a great addition to my shop. Customer service is exceptional! Lance helped me right away with my original request and went above and beyond by providing me even more than what I asked for. Thank you!

Store Using app Total reviews Average rating
ILYB Designs 11 months 1 5.0
Developer Reply

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! If there's anything else we can do, just let us know. We are available anytime. πŸ˜€ Thanks, Kevin

5 / 5 Share
Feb. 7, 2022

She was fast to respond and helped me with my issue and even sent me link to newer products that can better my online store. Overall great service

Store Using app Total reviews Average rating
One Crafting Momma LLC About 20 hours 1 5.0
Developer Reply

So glad to hear that we were able to help you with your concern. πŸ˜„ Thanks so much for the positive feedback, and we greatly appreciate you using our app. Cheers, Kevin

5 / 5 Share
Feb. 6, 2022

I have been using the rewards part of this app for awhile now (at least a year). It is very easy to use and straightforward on both ends. Pete from customer support is very friendly, kind, and helpful. I really appreciate his help with upgrading the amount of customers I could have sign up. Thanks a bunch!

Store Using app Total reviews Average rating
Prism Pear 9 months 1 5.0
Developer Reply

Thanks so much for using our app! Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🀩 Much appreciated, Kevin

5 / 5 Share
Feb. 6, 2022

We just downloaded the App to try, and it is awesome! This is after we have done a detailed study of various Loyalty Apps offered on Shopify Store. RIVO is not only well designed and developed, its charging structure is the most reasonable too. We started our testing on Sunday. Yet, the support chat was active and was super-fast. We don’t think the reply is machine-based as the answers were precise and solved the problem instantly. Even if it is machine-based, RIVO must be using a first-class Q&A robot!

Store Using app Total reviews Average rating
PomeFresh Organic Pte Ltd 10 months 2 5.0
Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. πŸ₯‚ Cheers, Kevin

5 / 5 Share
Feb. 4, 2022

So Pete was the most helpful person I think I have ever dealt with in a chat situation or face to face. Professional, knowledgeable and extremely polite and friendly. He resolved my issue with ease. Rivo should be proud to employ such an asset as him. Thank you so much!

Store Using app Total reviews Average rating
Winston and Porter 5 months 11 5.0
Developer Reply

This review made our day! ✨ We are so grateful for your kind words and happy that we were able to help you with your concern. If you have any further questions or encounter issues along the way, feel free to reach out to us anytime. Best wishes, Kevin

5 / 5 Share
Feb. 3, 2022

Top app for rewarding your customers, the best i have used so far. And the team is awesome, they answer and solve quickly any question. *****

Store Using app Total reviews Average rating
M2G Brindes 12 months 4 5.0
Developer Reply

We are so grateful that you are loving our app and customer service! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

5 / 5 Share
Feb. 3, 2022

I used the app to help reach new customers while retaining current customers. Aroll was AMAZING! Great!

Store Using app Total reviews Average rating
Chaotic Serenity Boutique LLC About 23 hours 1 5.0
Developer Reply

Thanks so much for the 5-stars and great review! 🌟 Cheers, Kevin

5 / 5 Share
Feb. 2, 2022

Easy to set up and support is very fast. We use the free version and you can still customize the text and colors.

Store Using app Total reviews Average rating
BrownCastle Games 4 months 2 5.0
Developer Reply

Marvelous! Thank you so much for the positive feedback and 5-star review! 🀩 Best regards, Kevin

5 / 5 Share
Feb. 2, 2022

This app has enabled us to offer our customers a little something back to encourage their continued loyalty. It was super easy to customise everything to suit our business and recently Bernice from the support team was extremely helpful in making some updates to our account. Highly recommend.

Store Using app Total reviews Average rating
The Rainbow Unisaur Ltd 10 months 2 4.5
Developer Reply

It's music to our ears that our app has provided value to you and your store! Thanks so much for the positive review and for recommending us to the Shopify community! πŸ™Œ Much appreciated, Kevin

5 / 5 Share
Feb. 2, 2022

Tried x3 of a similar app, this was the most outstanding at a reasonable price range. Customer service as a whole was top notch and help from Bernice was great. Easy to use, and looks bug-free. Looks like we will be using this for the long run. Thanks!

Store Using app Total reviews Average rating
The Islamic Decor 4 days 6 5.0
Developer Reply

Awesome! Thank you so much for choosing our app! We are so grateful that you love our app and customer service! We are always here and happy to help in any way we can. Thanks so much for the amazing feedback and review. 😊 All the best, Kevin

5 / 5 Share
Feb. 1, 2022

Very good at support & prompt response. Helped me a lot to resolve my query. Thank you again. Regards Saurav Ghosh

Store Using app Total reviews Average rating
ZYANNA About 1 month 5 5.0
Developer Reply

So glad that we're able to help you with your concern. If there's anything else you need, just let us know. Best regards, Kevin

5 / 5 Share
Feb. 1, 2022

Harleen helped me to set up app to use it efficiently. Can't wait to see the results. She also gave me additional information to assist in the growth of my business.

Store Using app Total reviews Average rating
Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! If you need anything at all, feel free to reach out to us anytime. πŸ™Œ All the best, Kevin

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