Rivo: Loyalty Program, Rewards
Rivo: Best Shopify Loyalty App for 2025
Rating
4.8
feedback
1,409
chart
#906
All reviews
Review RSS Feed
Feb. 16, 2022
The app looks elegant and clean on our store, not gawdy like many of these apps can be. Great customer service too. One of the coders got on a screenshare with me, answered my questions and made sure I liked how everything was working.
We're so happy that you love our app and services! 🙌 Thank you for the wonderful review and, we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! Best wishes, Kevin
Feb. 16, 2022
The App is easy to setup, and the Free Plan is really great. Arianne provided really outstanding customer services to us. It's highly appreciated.
We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Feb. 16, 2022
Fantastic Customer Service and very helpful app! Arianne is a darling. The App is very helpful. I recommend it!
You are wonderful! 🎉Thank you so much for the kind words and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! 🍻 Cheers, Kevin
Feb. 16, 2022
Great tool which provides additional ways for me to capture sales from repeat customers that I would not otherwise get!
We work hard in creating apps that are easy and quick to install but most importantly, increase your sales! 🚀 Thanks so much for the 5-star review! Feel free to reach out to us anytime if you have questions or issues along the way. 😊 Much appreciated, Kevin
Feb. 15, 2022
Just getting started with the App. Harleen was very helpful and I am looking forward to sharing this new program with my customers!
Thanks so much for choosing our app and for the positive 5-star review! If you ever have any questions or if we can help along the way, feel free to reach out to us anytime! 🙌 Cheers, Kevin
Sept. 27, 2024
Bryan has helped me so much! Their customer service is really amazing and I like the fact that they are helping so much. Thanks again!
We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Feb. 14, 2022
Great customer service and support! Abbie is the best. The free plan is quite generous with functions and is a good start for a small business like ours. The app is easy to set up. Definitely recommend this app and the team.
We always make sure to provide our customers with the best service possible! 🤩 We're so glad to know that you had a great experience chatting with us, and thank you so much for recommending us to the community! Much appreciated, Kevin
Feb. 13, 2022
I love the app they give great customer service and my customers love the loyalty points !!! It's effortless.
So glad you are loving our app and customer service! ✨ Thank you so much for the 5-Star review and positive feedback! Cheers, Kevin
Feb. 12, 2022
superb customer service. Abbie is the best. so incredibly helpful. I am So glad I found this app. Thank you.
Using app
26 minutes
Total reviews
1
Average rating
5.0
Wonderful! Thanks so much for the positive feedback and 5-star review! We are always available and happy to help anytime. 😊 Much appreciated, Kevin
Feb. 10, 2022
This app seems to have all the features I need, and is pretty generous with the free plan. Support is also one of the best I've dealt with - real person chat versus email ticket.
Wonderful! We are super excited to know that our app has all the features you were looking for! 🎉 Thanks so much for the positive feedback and review! Much appreciated, Kevin
Feb. 10, 2022
Awesome support and very useful tool so far. Abbie was very helpful and friendly! She even offered a few tips on improving our site branding etc.
Glad you love our support and thanks for the 5-stars! Feel free to reach out to us anytime if you have any questions or if we can help along the way. 😊 Best wishes, Kevin
Feb. 10, 2022
great customer support. This App is the most complete and convenient. Easy installation and easy integration
Excellent! It's music to our ears that you are happy with our app and support! Thanks so much for the 5-stars! 🤩 All the best, Kevin
Feb. 10, 2022
Great app for offering customer loyalty rewards. Live chat is amazing and has helped with any issues I have had. Constantly being improved and updated. Would highly recommend :-)
So happy that we're able to help you with your concern. 😄 Thanks for the 5-stars and for recommending us to the Shopify community! If you need further help along the way, please let us know. Cheers, Kevin
Feb. 9, 2022
We haven't officially kicked off this app yet - but I will say that the customer support has already been amazing! I've never had anyone as responsive during the setup process (James - you rock!).
Wonderful, thanks so much for choosing our app! 🙌 Your positive feedback and 5-star review are very much appreciated! If you have any questions, please feel free to reach out to us anytime. We are always here and happy to help. Best regards, Kevin
Feb. 9, 2022
So many features on this app! It's going to be a great addition to my shop. Customer service is exceptional! Lance helped me right away with my original request and went above and beyond by providing me even more than what I asked for. Thank you!
We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! If there's anything else we can do, just let us know. We are available anytime. 😀 Thanks, Kevin
Feb. 7, 2022
She was fast to respond and helped me with my issue and even sent me link to newer products that can better my online store. Overall great service
So glad to hear that we were able to help you with your concern. 😄 Thanks so much for the positive feedback, and we greatly appreciate you using our app. Cheers, Kevin
Feb. 6, 2022
I have been using the rewards part of this app for awhile now (at least a year). It is very easy to use and straightforward on both ends. Pete from customer support is very friendly, kind, and helpful. I really appreciate his help with upgrading the amount of customers I could have sign up. Thanks a bunch!
Thanks so much for using our app! Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin
Feb. 6, 2022
We just downloaded the App to try, and it is awesome! This is after we have done a detailed study of various Loyalty Apps offered on Shopify Store. RIVO is not only well designed and developed, its charging structure is the most reasonable too. We started our testing on Sunday. Yet, the support chat was active and was super-fast. We don’t think the reply is machine-based as the answers were precise and solved the problem instantly. Even if it is machine-based, RIVO must be using a first-class Q&A robot!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🥂 Cheers, Kevin
Feb. 4, 2022
So Pete was the most helpful person I think I have ever dealt with in a chat situation or face to face. Professional, knowledgeable and extremely polite and friendly. He resolved my issue with ease. Rivo should be proud to employ such an asset as him. Thank you so much!
This review made our day! ✨ We are so grateful for your kind words and happy that we were able to help you with your concern. If you have any further questions or encounter issues along the way, feel free to reach out to us anytime. Best wishes, Kevin
Feb. 3, 2022
Top app for rewarding your customers, the best i have used so far. And the team is awesome, they answer and solve quickly any question. *****
We are so grateful that you are loving our app and customer service! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin