Rivo: Loyalty Program, Rewards for Shopify

Rivo: Loyalty Program, Rewards

Retain customers with loyalty, rewards, referrals & accounts
Rating
4.8
Feedback
1,354
Reviews
Chart
#363
Shopify

All reviews

5 / 5 Share
Jan. 20, 2022

Support went above and beyond to provide excellent service. Would highly recommend as a loyalty program replacement.

Store Using app Total reviews Average rating
Xhale City About 4 hours 5 5.0
Developer Reply

Thank you so much for the positive feedback and for recommending us to the community! 🎉 Your 5-stars are much appreciated! Cheers, Kevin

5 / 5 Share
Jan. 19, 2022

Great Rewards/Loyalty app. Super responsive customer support. Very professional, kind and helpful. App looks sharp. I appreciate your offering it. Thanks so much.

Store Using app Total reviews Average rating
My Victorian Heart 11 months 5 5.0
Developer Reply

We're so glad you're happy with our app and support! Thanks so much for the positive 5-star review! 🌟 Best wishes, Kevin

5 / 5 Share
Jan. 18, 2022

Great app & fantastic support. There are some things I would like adding but it looks like they are in development. It does encourage repeat orders with our regulars & it is a great marketing tool.

Store Using app Total reviews Average rating
The Bee Charm 10 months 7 5.0
Developer Reply

We are so glad you love our app and services! 🤩 I'm happy to say that we do have more features coming down the pipeline very soon for this app! Thank you so much for the 5-star feedback. Best wishes, Kevin

5 / 5 Share
Jan. 17, 2022

Jon really helped me, i needed to extend my customer limit and he acted swiftly and quick, thanks!!!

Store Using app Total reviews Average rating
Floreslv.com 4 months 1 5.0
Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! If there's anything else we can be of service, just let us know. Best wishes, Kevin

5 / 5 Share
Jan. 16, 2022

Simply outstanding! Customer service is fantastic and outplays the competition incredibly! Thank youuu!

Store Using app Total reviews Average rating
treeonfy About 1 hour 4 5.0
Developer Reply

Thanks so much for the 5-Star review! Cheers, Kevin

5 / 5 Share
Jan. 15, 2022

what an amazing assistance from Abbie, she was really helpful to direct me on how to transfer my data from smile to Rivo loyalty, also fixed some features in my dashboard . best customer service!

Store Using app Total reviews Average rating
Le Shanòn 24 days 3 5.0
Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin

5 / 5 Share
Jan. 14, 2022

ottima app, ci aiuta a fidelizzare i clienti e ad aumentare l'importo medio degli ordini! sino ad ora soddisfattissimi!

Store Using app Total reviews Average rating
QueenMariane 4 months 1 5.0
Developer Reply

Siamo così entusiasti che la nostra app abbia fornito ottimi risultati per il tuo negozio! 🙌 La tua recensione è molto apprezzata! Cordiali saluti, Kevin

5 / 5 Share
Jan. 13, 2022

Outstanding customer service from James! Love the chat feature on the app which instantly connects you to someone. My question was answered in 60 seconds. No more waiting 1-2 days for someone to get back to you. Thanks guys!

Store Using app Total reviews Average rating
Stoner Wishlist About 1 hour 2 5.0
Developer Reply

Thanks so much for leaving a feedback, Stoner Wishlist. 😊 We love seeing our customers happy, so we try to give you the best possible support. If there's anything else we can be of service, please don't hesitate to let us know! All the best, Kevin

5 / 5 Share
Jan. 12, 2022

Beautiful Woman with a Beautiful Soul!! Thank YOU Harleen!! This app is highly recommended, and I look forward to continuing my services with them.

Store Using app Total reviews Average rating
The Luxe Beauty Hub 7 days 1 5.0
Developer Reply

You are awesome! 😊 Thank you so much for your kind words and for the wonderful review. We greatly appreciate you using our app. If there's anything else we can be of service, just let us know. We're always here to help! Best wishes, Kevin

5 / 5 Share
Jan. 12, 2022

Awesome! Complete and comprehensive answers to every question asked. Great app, even better support.

Store Using app Total reviews Average rating
Inspiracja About 4 hours 2 5.0
Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟Best wishes, Kevin

5 / 5 Share
Jan. 12, 2022

I have had Rivo since I first opened my Shopify store. I have written in a few times for assistance and they have ALWAYS been helpful. One time I even asked to export my customer list and now they have made that a feature! I can tell they're an innovative app and as a business myself, I appreciate that.

Store Using app Total reviews Average rating
Mugs & Other Jugs 11 months 1 5.0
Developer Reply

We listen to our customers because you are all important to us, and it is our great pleasure to help you with your concerns. Thank you so much for leaving such a positive review. Let us know anytime if there's anything else we can be of service. 😊 All the best, Kevin

5 / 5 Share
Jan. 12, 2022

He was very helpful and made the process very simple!! I loved the extra steps Ryan took to help me with upgrading!

Store Using app Total reviews Average rating
ADT Oils 8 months 1 5.0
Developer Reply

So glad you are satisfied with our customer service. 🤩 If there's anything else we can do, please feel free to reach out anytime. Thanks, Kevin

5 / 5 Share
Jan. 10, 2022

Testing out the app. Looks good so far. Ryan from Customer Service was great and helped me solve a few concerns

Store Using app Total reviews Average rating
Spiffy & Splendid Wholesale About 4 hours 2 5.0
Developer Reply

We are so pleased to know that you are happy with our app and support. If there's anything else we can do, please don't hesitate to let us know. Our team is always here to help. 😊 All the best, Kevin

5 / 5 Share
Jan. 10, 2022

This is app very helpful and always is ready to help! Ryan did a great job of making me comfortable and answering my questions!

Store Using app Total reviews Average rating
Adé Kanmi 3 months 1 5.0
Developer Reply

It's our great pleasure to see you have a 5-star experience. So glad you are happy with our app and customer service! 🙌 Feel free to reach out to us anytime if you have any other questions or if we can help in any way. Best wishes, Kevin

5 / 5 Share
Jan. 10, 2022

This app was easy to set up, and works as advertised. Our customers are enjoying earning rewards. Support has been helpful when needed.

Store Using app Total reviews Average rating
Zippix Nicotine Toothpicks 10 months 3 5.0
Developer Reply

Thanks so much for the 5-Star review! 🌟 We really appreciate you using the app. Cheers, Kevin

5 / 5 Share
Jan. 9, 2022

Easy to set up and customize. My customers love collecting their points. Customer Service is quick, knowledgeable and friendly.

Store Using app Total reviews Average rating
The Beading Room 11 months 1 5.0
Developer Reply

Thanks so much for the 5-star review! If you have any questions or if we can help along the way, feel free to reach out to us at any time. Much appreciated, Kevin

4 / 5 Share
Jan. 9, 2022

Great app, easy and intuitive. Needs integration with the POS/ability to change member/customer status but this is a really useful tool.

Store Using app Total reviews Average rating
CityLine Hydro About 1 hour 1 4.0
5 / 5 Share
Jan. 8, 2022

This app is the greatest, and the customer support is the best out there, Abbie just sorted something out for me, and she was a pleasure to deal with! Thank's Abbie! This App has been a great addition to our store, and we wouldn't be without it.

Store Using app Total reviews Average rating
Perfectly Pawsome 3 months 1 5.0
Developer Reply

What a wonderful review! ✨This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback and review. 😊 Cheers, Kevin

5 / 5 Share
Jan. 8, 2022

super application je recommande , efficace, gratuit, et facile d'utilisation puis service client disponible et réactif

Store Using app Total reviews Average rating
PlanetFoot About 2 hours 2 5.0
Developer Reply

Merci beaucoup pour les 5 étoiles et pour nous avoir recommandés à la communauté Shopify ! Salut, Kévin

5 / 5 Share
Jan. 7, 2022

Support is great, everything seems to work well so far. No complaints. Now I need to get to 100 characters

Store Using app Total reviews Average rating
U-tools About 3 hours 5 5.0
Developer Reply

Thank you so much for leaving a review, U-tools! 🙂 If there's anything we can help with, just let us know anytime. Happy to help out in any way we can. All the best, Kevin

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