All reviews

Rating Breakdown

  • 5
    95% (1,333 ratings)
  • 4
    3% (47 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (20 ratings)

Reviews with Text

  • 96% (1,356)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 24, 2022

Love love love the app and the customer service is top notch! I am beyond happy with this app and recommend it to everyone!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

We are so glad you're loving our customer service. 🤩 Thank you so much for using our app and for recommending us! If you have any questions or encounter issues along the way, please let us know. Our team is always here to help. Best wishes, Kevin

5 / 5 Share

Jan. 24, 2022

Great, works great. Always present and immediate assistance. Simple to use, it would be the best if it had page translation.

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Marvelous! Thank you so much for the positive feedback and 5-star review! 🤩All the best, Kevin

5 / 5 Share

Jan. 23, 2022

Love everything about this app! So easy to use & so convenient for my store. Definitely recommend it

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Your review made our day! ✨ Thank you so much for the 5 stars and for recommending us to the Shopify community! Cheers, Kevin

5 / 5 Share

Jan. 23, 2022

Great app, easy to use with plenty of functions. Also want to add that they have a great customer service you can chat with and that respond very quickly to assist.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟Best wishes, Kevin

5 / 5 Share

Jan. 22, 2022

ME ENCANTA LA APLICACION , TE AYUDAN SUPER RAPIDO, SON MUY MUY AMABLES. A VRDAD NUNCA E TENIDO PROBLEMAS. RECOMENDADA.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

¡Qué maravillosa reseña! 🤩 Muchas gracias por sus amables palabras y por recomendarnos a la comunidad. Saludos, Kevin

5 / 5 Share

Jan. 22, 2022

Abbie was very helpful with my needs and sharing information on things I didn’t even think of. Thank you.

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

It's music to our ears that you are satisfied with our customer service. Your positive review is very much appreciated! Best wishes, Kevin

5 / 5 Share

Jan. 21, 2022

Very Nice Customer Service, This App works very well and improves conversion rates, thanks again to all the staff for there hard work

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy you are satisfied with our app and customer service! 🙌 If there's anything else you need help with, just let us know. We're always here for you. Thanks, Kevin

5 / 5 Share

Jan. 21, 2022

So far so good. It was easy to set up and the chat feature within the app was very helpful for the things I did have questions about.

Using app

5 days

Total reviews

4

Average rating

5.0

Developer Reply

So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! 🤩 Cheers, Kevin

5 / 5 Share

Jan. 21, 2022

I think this APP is fantastic! especially customer service. They are so patient and helpful. It's valuable for me, thank you!

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Awesome! Thanks so much for the positive review! Let us know if we can help answer any questions at any time. 🌟 Cheers, Kevin

5 / 5 Share

Jan. 21, 2022

Very good customer service :D, They are very fast to respond and help you fis any issue or any questions we had, Thanks and keep up the good work

Using app

25 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words and positive feedback mean the world to us. Thank you so much, and we are here for you anytime! 🌟 Best wishes, Kevin

5 / 5 Share

Jan. 20, 2022

The app is complete and the support is outstanding. Special thx to Arianne that made my day easy. 100% recommended!

Using app

37 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Your review made our day! 🤩 Thank you so much for the 5-stars and for recommending us to the Shopify community! Cheers, Kevin

5 / 5 Share

Jan. 20, 2022

Support went above and beyond to provide excellent service. Would highly recommend as a loyalty program replacement.

Using app

About 4 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the positive feedback and for recommending us to the community! 🎉 Your 5-stars are much appreciated! Cheers, Kevin

5 / 5 Share

Jan. 19, 2022

Great Rewards/Loyalty app. Super responsive customer support. Very professional, kind and helpful. App looks sharp. I appreciate your offering it. Thanks so much.

Using app

11 months

Total reviews

5

Average rating

5.0

Developer Reply

We're so glad you're happy with our app and support! Thanks so much for the positive 5-star review! 🌟 Best wishes, Kevin

5 / 5 Share

Jan. 18, 2022

Great app & fantastic support. There are some things I would like adding but it looks like they are in development. It does encourage repeat orders with our regulars & it is a great marketing tool.

Using app

10 months

Total reviews

7

Average rating

5.0

Developer Reply

We are so glad you love our app and services! 🤩 I'm happy to say that we do have more features coming down the pipeline very soon for this app! Thank you so much for the 5-star feedback. Best wishes, Kevin

5 / 5 Share

Jan. 17, 2022

Jon really helped me, i needed to extend my customer limit and he acted swiftly and quick, thanks!!!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! If there's anything else we can be of service, just let us know. Best wishes, Kevin

5 / 5 Share

Jan. 16, 2022

Simply outstanding! Customer service is fantastic and outplays the competition incredibly! Thank youuu!

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for the 5-Star review! Cheers, Kevin

5 / 5 Share

Jan. 15, 2022

what an amazing assistance from Abbie, she was really helpful to direct me on how to transfer my data from smile to Rivo loyalty, also fixed some features in my dashboard . best customer service!

Using app

24 days

Total reviews

3

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin

5 / 5 Share

Jan. 14, 2022

ottima app, ci aiuta a fidelizzare i clienti e ad aumentare l'importo medio degli ordini! sino ad ora soddisfattissimi!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Siamo così entusiasti che la nostra app abbia fornito ottimi risultati per il tuo negozio! 🙌 La tua recensione è molto apprezzata! Cordiali saluti, Kevin

5 / 5 Share

Jan. 13, 2022

Outstanding customer service from James! Love the chat feature on the app which instantly connects you to someone. My question was answered in 60 seconds. No more waiting 1-2 days for someone to get back to you. Thanks guys!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for leaving a feedback, Stoner Wishlist. 😊 We love seeing our customers happy, so we try to give you the best possible support. If there's anything else we can be of service, please don't hesitate to let us know! All the best, Kevin

5 / 5 Share

Jan. 12, 2022

Beautiful Woman with a Beautiful Soul!! Thank YOU Harleen!! This app is highly recommended, and I look forward to continuing my services with them.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

You are awesome! 😊 Thank you so much for your kind words and for the wonderful review. We greatly appreciate you using our app. If there's anything else we can be of service, just let us know. We're always here to help! Best wishes, Kevin