All reviews

Rating Breakdown

  • 5
    96% (2,247 ratings)
  • 4
    3% (69 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (11 ratings)
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5 / 5 Share

Aug. 22, 2022

Abbie was really helpful fixing some issues when I started with this app. I love it so far. I recommend it for every Shopify store admin. Thank you

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

So pleased that we were able to help you with your concern. Thank you so much for your kind words and for recommending us to the Shopify community. 🙌 Much appreciated, Kevin

5 / 5 Share

Aug. 22, 2022

Abbie was great with lot of support and extra tips to our website. Our team is excited to your Rivo

Store

GBONK

Using app

35 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin

5 / 5 Share

Aug. 20, 2022

Just installed this - very easy to use, which is a delight. The support team though is unbelievably awesome :) Always responding quickly to messages, always so kind and helpful. I will definitely use Rivo for as long as I run this business <3

Using app

7 months

Total reviews

6

Average rating

4.3

Developer Reply

Thank you for the awesome review! 🌟 We greatly appreciate you using the app. If you have further questions or experience issues along the way, please let us know. Our team here at Rivo will be happy to assist you. 😊 Much appreciated, Kevin

5 / 5 Share

Aug. 20, 2022

I use this app and it is amazing. I can get more sales now. There are a lot of options to improve conversions. Thanks

Using app

4 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for using our app! 🙌 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Best wishes, Kevin

5 / 5 Share

Aug. 20, 2022

I just installed this app and I'm truly looking forward to increasing our customer base and offering more rewards through your loyalty app. I also want to give a 5 Star Shout Out to Abbie for providing excellent customer service with a quick easy fast solutions. Thank You Abbie Postell, Founder/CEO Damn Right Urban Fashion

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

We love helping businesses and truly appreciate you choosing our app! 🚀 Thank you so much for the positive feedback and 5-star review! Cheers, Kevin

5 / 5 Share

Aug. 20, 2022

very helpful, funny and can make a customers day. best customer service ive ever came across 200%, just from my first impressions of abbie, shes gonna do very well in life or already is but overall my review is BUSINESSES NEED PEOPLE LIKE ABBIE, would improve your business 1000%

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. 🙌 All the best, Kevin

5 / 5 Share

Aug. 19, 2022

Very useful and easy going app. Betty of the customer service was simply very helpful and very nice to chat and deal with. For now, Amazing app and wonderful customer assistance from Betty

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Aug. 18, 2022

This program is exactly what I was looking for and I owe all thanks to Abbie. My customers have been asking about rewards since I started.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Wonderful! We are always here to help and super excited that our app was exactly what you were looking for! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

5 / 5 Share

Aug. 17, 2022

Bonne application et surtout un très bon support service de la part de l'équipe qui est réactive et opérationnelle ! Merci à Lance !

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Nous sommes si heureux que vous aimiez nos services. Merci beaucoup de nous avoir donné un avis 5 étoiles! 🌟 Si nous pouvons faire autre chose, faites-le nous savoir. Bien à vous, Kévin

5 / 5 Share

Aug. 17, 2022

Abbie was great, she took her time to assist me with ensuring that everything I needed was taken care off. She also suggested some apps that could use. Great app.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Awesome! Thank you so much for your kind words, and we are here for you anytime. Greatly appreciate the feedback! 🎉 All the best, Kevin

5 / 5 Share

Aug. 16, 2022

Oh my, where should I start? Abbie was extraordinary, she started a chat with me introducing herself, she helped me with things I didn't know I was going to need and it was all at no extra cost to me. Abbie, keep up the wonderful work! It was a pleasure working with you.

Using app

27 days

Total reviews

6

Average rating

4.8

Developer Reply

What a wonderful review! ✨ This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback and 5-stars. 😊 Cheers, Kevin

5 / 5 Share

Aug. 15, 2022

I just started with the app (love it so far) and Abbie did a great job helping me get it set up and answering my questions.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the positive review and for choosing our app! 🙌 Much appreciated, Kevin

5 / 5 Share

Aug. 13, 2022

I had a very friendly chat with Pete, he helped me a lot! Totally recommended, it's a very useful app to boost the loyalty of your customers.

Store

Morioh

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Wonderful, thanks so much for the 5-star review and for recommending us! 🤩 All the best, Kevin

5 / 5 Share

Aug. 11, 2022

Easy to use app and Abbie was amazing. Abbie gave me the best customer service experience Ive probably ever had. Answered all my questions and helped me set up the app.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. 🙌 Cheers, Kevin

5 / 5 Share

Aug. 11, 2022

Excelente aplicación. Recién la estoy probando pero hasta acá se ve que tiene funciones muy interesantes. Lo mejor fue contar con la ayuda de Abbie en el chat. Muy amable y de mucha ayuda.

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

¡Me alegro de que te encante nuestra aplicación y nuestros servicios! 🙌 ¡Gracias por la maravillosa revisión, y realmente apreciamos que nos ayude a compartir la palabra sobre nosotros! ¡Saludos al éxito para usted y su negocio! Todo lo mejor, Kevin

5 / 5 Share

Aug. 11, 2022

Ho usato l'app per risolvere dei limiti che mi stavano assillando, ma per fortuna ho trovato Abbie nell'assistermi al risolvere questo problema, e devo dire che sono stato veramente fortunato perché non ha risolto il problema ma ha trovato soluzioni per cose che non facevo caso. Eccellente grazie mille

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

Sono così felice che siamo stati in grado di aiutarti con la tua preoccupazione. Grazie mille per le tue parole gentili e per le 5 stelle! Se c'è qualcos'altro che possiamo fare lungo il percorso, faccelo sapere in qualsiasi momento. Il nostro team sarà lieto di assisterti. 😊 Molto apprezzato, Kevin

5 / 5 Share

Aug. 11, 2022

Aplicación absolutamente increíble y un servicio al cliente increíble, Abbie fue simplemente espectacular al ayudarme con cualquier pregunta que tuviera. recomendaría

Using app

26 days

Total reviews

2

Average rating

5.0

Developer Reply

¡Me alegro de que te encante nuestra aplicación y nuestros servicios! 🙌 ¡Gracias por la maravillosa revisión, y realmente apreciamos que nos ayude a compartir la palabra sobre nosotros! ¡Saludos al éxito para usted y su negocio! Todo lo mejor, Kevin

5 / 5 Share

Aug. 10, 2022

So far I find this app easy to set up with my Shopify store and Arianne has been a great help with providing customer service, the customer service has been excellent and I really look forward to launching my store with the use of this app

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the feedback and 5-Stars! We're so glad you are happy with our customer support and the setup process. 🤩 Feel free to reach out to us anytime if you have any questions. All the best, Kevin

5 / 5 Share

Aug. 10, 2022

I arrived seeking a loyalty program, and found so much more in Rivo. Their support member Abbie offered genuine support and went above and beyond in helping me get onboarded. I saw all the other reviews about amazing customer service, and I 10000% understand why now! I'm honored to spread the word, and share this review. If you were on the fence, this is your sign to sign up! It's more like you gain a family than a service. Thank you again Abbie!!!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

What a wonderful review! 😍 This made our day, and we are so grateful for Merchants like you! Thanks so much for the positive feedback and for sharing the positive words about us. If you ever need anything else, please don't hesitate to let us know. Our team here at Rivo is always happy to help. 😊 Cheers, Kevin

5 / 5 Share

Aug. 9, 2022

absolutely amazing app and amazing customer service, abbie was just spectacular in help me with any questions i had. would recommend

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and for recommending us to the Shopify community! 🌟 Best wishes, Kevin