All reviews

Rating Breakdown

  • 5
    95% (1,333 ratings)
  • 4
    3% (47 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (20 ratings)

Reviews with Text

  • 96% (1,356)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 12, 2022

Awesome! Complete and comprehensive answers to every question asked. Great app, even better support.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟Best wishes, Kevin

5 / 5 Share

Jan. 12, 2022

I have had Rivo since I first opened my Shopify store. I have written in a few times for assistance and they have ALWAYS been helpful. One time I even asked to export my customer list and now they have made that a feature! I can tell they're an innovative app and as a business myself, I appreciate that.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

We listen to our customers because you are all important to us, and it is our great pleasure to help you with your concerns. Thank you so much for leaving such a positive review. Let us know anytime if there's anything else we can be of service. 😊 All the best, Kevin

5 / 5 Share

Jan. 12, 2022

He was very helpful and made the process very simple!! I loved the extra steps Ryan took to help me with upgrading!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

So glad you are satisfied with our customer service. 🤩 If there's anything else we can do, please feel free to reach out anytime. Thanks, Kevin

5 / 5 Share

Jan. 10, 2022

Testing out the app. Looks good so far. Ryan from Customer Service was great and helped me solve a few concerns

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

We are so pleased to know that you are happy with our app and support. If there's anything else we can do, please don't hesitate to let us know. Our team is always here to help. 😊 All the best, Kevin

5 / 5 Share

Jan. 10, 2022

L'applicazione è facile da utilizzare e molto intuitiva, permette una buona customizzazione dell'interfaccia e offre gratuitamente molte funzionalità che in altre app sono a pagamento. Il supporto clienti è eccellente! Rispondono entro pochi minuti in maniera precisa e puntuale. Grazie ancora per il tuo supporto e per la tua gentilezza Ryan.

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Grazie mille per la meravigliosa recensione e il feedback premuroso! 🤩 Ci piace aiutare i commercianti come te e siamo così entusiasti di poter contribuire al tuo successo e alla tua attività. Se hai bisogno di qualcosa, siamo qui per te in qualsiasi momento. Tutto il meglio, Kevin

5 / 5 Share

Jan. 10, 2022

This is app very helpful and always is ready to help! Ryan did a great job of making me comfortable and answering my questions!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

It's our great pleasure to see you have a 5-star experience. So glad you are happy with our app and customer service! 🙌 Feel free to reach out to us anytime if you have any other questions or if we can help in any way. Best wishes, Kevin

5 / 5 Share

Jan. 10, 2022

This app was easy to set up, and works as advertised. Our customers are enjoying earning rewards. Support has been helpful when needed.

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for the 5-Star review! 🌟 We really appreciate you using the app. Cheers, Kevin

5 / 5 Share

Jan. 9, 2022

Easy to set up and customize. My customers love collecting their points. Customer Service is quick, knowledgeable and friendly.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the 5-star review! If you have any questions or if we can help along the way, feel free to reach out to us at any time. Much appreciated, Kevin

4 / 5 Share

Jan. 9, 2022

Great app, easy and intuitive. Needs integration with the POS/ability to change member/customer status but this is a really useful tool.

Using app

About 1 hour

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 8, 2022

This app is the greatest, and the customer support is the best out there, Abbie just sorted something out for me, and she was a pleasure to deal with! Thank's Abbie! This App has been a great addition to our store, and we wouldn't be without it.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

What a wonderful review! ✨This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback and review. 😊 Cheers, Kevin

5 / 5 Share

Jan. 8, 2022

super application je recommande , efficace, gratuit, et facile d'utilisation puis service client disponible et réactif

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Merci beaucoup pour les 5 étoiles et pour nous avoir recommandés à la communauté Shopify ! Salut, Kévin

5 / 5 Share

Jan. 7, 2022

Support is great, everything seems to work well so far. No complaints. Now I need to get to 100 characters

Store

U-tools

Using app

About 3 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for leaving a review, U-tools! 🙂 If there's anything we can help with, just let us know anytime. Happy to help out in any way we can. All the best, Kevin

5 / 5 Share

Jan. 7, 2022

Hey Downloaded this app and it's very easy to setup and run. The best support ever, thanks. / Happy Sweed

Using app

About 5 hours

Total reviews

6

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟Best wishes, Kevin

3 / 5 Share

Jan. 7, 2022

I think this app looks great, though nobody has used it as yet so I can't really comment on what it's like. The support, when accessed, however, was top notch.

Using app

15 days

Total reviews

2

Average rating

4.0

5 / 5 Share

Aug. 19, 2024

Recomiendo la aplicación, va muy bien con nuestra tienda, te la recomendamos ampliamente

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

¡Muchas gracias por la revisión de cinco estrellas! Háganos saber si podemos ayudar a responder cualquier pregunta en cualquier momento. Saludos, Kevin

5 / 5 Share

Jan. 4, 2022

Trish was amazing. She resolved my issue and while doing so she was friendly, understanding, and went above and beyond. This was first-rate customer service. Definitely am happy I chose this app not only for the features it provides, but for the customer support.

Using app

About 2 hours

Total reviews

4

Average rating

4.8

Developer Reply

What a wonderful review! This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback and review. 😊 Much appreciated, Kevin

4 / 5 Share

Jan. 4, 2022

Mary was quick with my request! I wanted to remove the branding from my rewards program and she handled it so quickly. The option to chat with customer support is valuable!

Using app

11 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Jan. 4, 2022

seems to work well, using the free version. support is really helpful, and all is good. It runs well and def worth a try

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

We're so excited that you are enjoying our services! 🤩 Your praise in your 5-Star review is very much appreciated! Thanks, Kevin

5 / 5 Share

Jan. 3, 2022

Excellent customer service. Ryan was awesome, very helpful and fun to chat with. Excited to reward my loyal customers!!! Thank you Rivo.

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

This review made our day! Your kind words mean the world to us, and thank you so much for the positive feedback and 5-star review! 🤩 All the best, Kevin

5 / 5 Share

Jan. 3, 2022

Very user-friendly app and quick and friendly support. Highly recommend it and the clients love to get discounts, so win win

Using app

4 months

Total reviews

7

Average rating

5.0

Developer Reply

We are so happy that you're loving our app! Thank you so much for the 5-star review and for recommending us to the Shopify community! 🎉Cheers, Kevin