Rivo Loyalty Rewards Referrals
Rivo: Best Shopify Loyalty App for 2024
Rating
4.9
feedback
2,344
chart
#517
All reviews
Rating Breakdown
Review RSS Feed
Aug. 9, 2022
I can not express how nice, fun, helpful and top notch was Abbie! Honestly I have had my store for almost three years and never once had such great customer service and fast. She made me laugh and went beyond and above to help me.
We're so glad you are happy with our services! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin
Aug. 9, 2022
Im new to this app and can already see the conversions coming through. Abbie was really helpful and manually moved over all my 400 members from a different rewards app. This was so helpful as my CSV file wasn't working. Arianne has also been very helpful and solved all my queries and issues and i even upgraded to the paid plan because she gave me a 3 month deal for 50% off. Really excited to explore more of this app. Thank you!!
Thank you so much for leaving a positive feedback and 5-star review! 🌟 We truly appreciate you choosing our app, and if you ever have further questions or if we can help along the way, feel free to contact us anytime! 😊 Much appreciated, Kevin
Aug. 8, 2022
Diese App benutze ich für meinen Ant.Arto shop und muss sagen, dass Betty dort die beste war! I choose this App for my Shop and Betty helped me a lot! Great work!
Wunderbar! 🤩 Vielen Dank, dass Sie sich für unsere App entschieden haben! Ihr positives Feedback und Ihre 5-Sterne-Bewertung werden sehr geschätzt! Wenn Sie jemals Fragen haben oder wir Ihnen auf dem Weg helfen können, können Sie sich jederzeit an uns wenden! 🙌 Prost, Kevin
Aug. 7, 2022
Just downloaded the app and one thing is for sure, customer service is top notch! Any questions I had while setting the app was easily answered!
Thank you for the wonderful review! We appreciate you taking the time to leave a positive feedback! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin
Aug. 7, 2022
i just like the support from rivo they care about their customers. thanks rivo im still going to use the system
We're so glad that you like our customer support. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Aug. 6, 2022
Maria was great. She did a good job onboarding me to Rivo. Additionally, she showed me how to change the Favicon on my website. Cheers to her.
Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! Best wishes, Kevin
Aug. 5, 2022
My customers like getting rewards for things they were going to buy anyway. When I needed help Vicky helped me out and also encouraged me! We'll be keeping this app
Thank you so much for using our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin
Aug. 4, 2022
Simple UI, great user experience and most forward looking strategy. This will be a win. We love using it.
We're so excited that you love using the app! Your praise in your 5-Star review is very much appreciated! 🙌 Thanks, Kevin
Aug. 4, 2022
I installed this app to provide loyalty rewards for customers and needed some assistance with some of the install process. Lance helped me and provided excellent world class support in getting me up and running with the app. He is amazing and great with support. Thank You
Thank you for installing our app and for the positive 5-star review! 🙌 We're so excited to be part of your business growth and success! If you ever have any further questions or if we can help along the way, feel free to reach out to us anytime! Cheers, Kevin
Aug. 3, 2022
Harleen was very helpful and quick to respond. Still learning about this rewards program but looks really good
Your review means the world to us! Let us know if any questions come up or if we can help along the way. We are always happy to help in any way we can and are available anytime. 😃 Thanks, Kevin
Nov. 26, 2023
Update: Update: It's really no good app. The support is terrible and during the last year the support has not solved one single issue. They are anwering but not fixing. The tool has good thoughts but almost everything is not working proberly so we have lots of complaints. Our most loyal customers are leaving one by another because they will not use our homepage because of Rivo anymore. It's a shame. I am describing the problems to Rivo all the time, but they don't care. E.g. currently, the Free-Product-Voucher is not working fine. I described it, I attached screenshots. But no solution. We will find another way to make our customers happy. Very disappointing.
---- updated Dec 2023 I'm sorry to hear about your experience with our app. We apologize for the inconvenience caused and understand your frustration. We're committed to resolving any issues you're facing and improving your satisfaction. We'll keep you updated on the progress of your case on our existing thread. We value your feedback and will work hard to make things right for you. If you need any further assistance, please don't hesitate to contact us anytime! -------- Du bist unglaublich! ✨ Vielen Dank, dass Sie zu unserer App gewechselt sind und ein durchdachtes Feedback hinterlassen haben. Wir sind Kunden wie Ihnen so dankbar. Wenn Sie unterwegs weitere Hilfe benötigen, zögern Sie bitte nicht, uns dies mitzuteilen. Hier bei Rivo steht die Zufriedenheit unserer Kunden an erster Stelle. 🍻 Prost, Kevin
Aug. 2, 2022
I am just getting started, but it's working already on our site! Abbie was excellent at getting us up and running.
Wonderful, thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! 🙌 Cheers, Kevin
Aug. 2, 2022
Thank you for the helpful and fast reply. Looking forward to use the app. Seems easy and straightforward so far.
Awesome! Thanks so much for the 5-Star review! Best regards, Kevin
Aug. 1, 2022
App is great so far! Would upgrade our free plan in the near future when the store is up and running! Abbie was the first agent ever to be this friendly to me through live chat during the installation process! I would highly recommend this brand and their top notch customer service to anyone!
Excellent! It's music to our ears that you are happy with our app! Thanks so much for the 5-stars and for recommending us to the Shopify community! 🤩 All the best, Kevin
Dec. 19, 2022
Yaci was great to work with! Love the user friendliness of the app! I would highly recommend using Rivo!
We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin
July 28, 2022
We haven't launched the app yet, but the support from Abbie has been PHENOMENAL and I already trust we are in great hands with Rivo. Can't wait to launch soon!!
Thank you so much for the wonderful review! 🙌 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. All the best, Kevin
July 28, 2022
I can't say yet because I am a newbie and have to experience the app's effectiveness first. I will get back later after my experience with the app.
July 27, 2022
Wonderful customer service. Very happy with how easy it was to set up Rivo and it's very cool how you can award people that are being imported.
Thank you so much for the feedback and 5-Stars! We're so glad you love the app and the setup process. 🤩 Feel free to reach out to us anytime if you have further questions. We are always happy to help! All the best, Kevin
June 1, 2023
I love how much this app offers at such a great price compared to their competitors and the support is amazing! Arianne helped me with transferring the app to my updated shopify theme! This kind of thing doesn't come easy to me, so I really appreciated the help!
You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin
July 27, 2022
Their free options are amazing and the Chat available is awesome and filled with very helpful and nice people!
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin