Rivo Loyalty Rewards Referrals
Rivo: Best Shopify Loyalty App for 2024
Rating
4.9
feedback
2,433
chart
#407
All reviews
Rating Breakdown
Review RSS Feed
Nov. 21, 2024
Paul was very helpful! Amazing app!
Using app
9 months
Total reviews
2
Average rating
5.0
Thanks for the awesome feedback! We're glad you found our support helpful and are enjoying the app! - Kevin & Rivo Team
Nov. 21, 2024
Great!
Awesome! Thanks for the great review! - Kevin & Rivo Team
Nov. 21, 2024
Bryan was very helpful and informative!
Wonderful! We're glad our support team could assist you effectively. Thanks for your feedback! - Kevin & Rivo Team
Nov. 21, 2024
So far so good, I got live chat help for installation and customization and that was all it took to sell me! My last loyalty program only did email support.
We're glad our live chat support made such a positive impression. Thanks for choosing our loyalty program, and we're here to help whenever you need us! - Kevin & Rivo Team
Nov. 21, 2024
Apart from the fact that its an awesome app, I must commend the swift assistance I got from their customer service. I spoke to Paul and was really amazed by his non- robotic and here to help you nature! Great work Paul and Team. Appreciate your support immensely.
Thank you for such a wonderful review! We're delighted about your positive experience with our support team. Your appreciation truly motivates us! - Kevin & Rivo Team
Nov. 19, 2024
The Rivo team is such a great help! They set up my page for me which is godsend for a small business that has to do everything. 10/10 highly recommend
Thanks for the great review! We're glad we could help set up your page. Appreciate the recommendation! 😊 - Kevin & Rivo Team
Nov. 19, 2024
Supporting team is incredibly valuable. Very attentive, quick responses always and kind. Shoutout to Arianne!
Thanks for the shoutout! We're so glad to hear you've found our support team valuable and responsive. We appreciate your kind words! 😊 - Kevin & Rivo Team
Nov. 19, 2024
Arianna was absolutely incredible with her customer service and care. She helped me with my question and went above and beyond. I would highly recommend this app for every shopify store, my customers love that they get rewarded to shop with us. Thank you Rivo Team!
Thanks for the great review! We're thrilled you're happy with our service and that your customers love the rewards. Appreciate the recommendation! 😊 - Kevin & Rivo Team
Nov. 18, 2024
CSR so slow to respond ,waiting time take so long
Hi Moda & More team, James here from Rivo – I'm sorry for your experience so far! I do see an open email thread our team sent over about the issue you had. I sent you over an email from [email protected] and also forwarded you the one from Support. Let me know if you received it. Cheers, James
Nov. 17, 2024
Very helpful support.
Great to hear that! Thanks for letting us know. We're always here to help! 😊 - Kevin & Rivo Team
Nov. 16, 2024
I had a fantastic experience with the Rivo Loyalty Rewards & Referrals application. It's an excellent tool for managing and boosting customer loyalty. Dan, from their support team, was incredibly helpful and ensured everything ran smoothly. I highly recommend this app for anyone looking to enhance their customer engagement and loyalty programs!
We're thrilled you had a great experience with Rivo and our support team! Thanks for recommending us—it means a lot. We're here to help anytime! - Kevin & Rivo Team
Nov. 15, 2024
Had a great experience with this application. Love the design and features, and the customer support is excellent. They're very quick to respond and resolve any issues. Highly recommended!
We're thrilled you love the design and features of the app, and that our customer support has been able to assist you promptly. We appreciate your recommendation! - Kevin & Rivo Team
Nov. 15, 2024
I haven't implemented the app yet but so far the support from Dan has been quick and friendly.
We're glad you're already having a positive experience with our support. We're here to help whenever you're ready to implement the app! - Kevin & Rivo Team
Nov. 14, 2024
very good support from Bryan and Abbie
Thanks for the compliment! We're glad you experienced great support. - Kevin & Rivo Team
Nov. 14, 2024
Quick and responsive customer service by Dan. Really love Rivo. This is my second store using their app. Keep up the good work.
Thanks so much for the awesome review and for choosing Rivo for your second store! We’re thrilled to hear you love our app and appreciate your support. We’ll keep up the good work! - Kevin & Rivo Team
Nov. 13, 2024
Great and helpful assistance. The app seems to be filled with a lot of good features on the free paln. Further, it looks clean and seems to work great.
Thanks for the positive feedback! We're glad you're enjoying the features and design of our app. If you have any questions or need further assistance, we're just a message away! - Kevin & Rivo Team
Nov. 13, 2024
Great experience
Thanks for sharing your great experience! We're glad to hear it. If you need anything, we're here to help! - Kevin & Rivo Team
Nov. 12, 2024
I've had a fantastic experience with the app and the support team! The app is easy to use, and it has everything I need to manage my loyalty program effectively. Abbie, from support, has been incredibly helpful and responsive. I truly appreciate the quick assistance and the clear communication. Highly recommend this app to anyone looking for a simple yet powerful solution for their business!
Thanks so much for your recommendation! We're delighted to hear about your positive experience with our app and support team. We're here to help anytime you need us! - Kevin & Rivo Team
Nov. 12, 2024
Have just installed the app. So far everything seems to work, and customer support is excellent, fast, efficient. Arianne was super helpful and even provided extra tips.
Great to hear that you're off to a good start! Thanks for the kind words. We're here whenever you need us—happy selling! - Kevin & Rivo Team