Rivo Loyalty & Referrals
Rivo: Best Shopify Loyalty App for 2024
Rating
4.9
feedback
2,202
chart
#407
All reviews
Rating Breakdown
Review RSS Feed
Aug. 15, 2024
Aug. 15, 2024
Easy Set up
Thanks for your review! We're thrilled to hear setup was a breeze for you. 😊 - Kevin & Rivo Team
Aug. 15, 2024
Great support and fast response times. Lot of good documentation, some of it does seem to be outdated for the old way that they did landing pages but overall easy to get setup.
Thanks for your feedback! Glad you found setup easy. We’re updating our docs to keep everything current. Appreciate your support! - Kevin & Rivo Team
Aug. 14, 2024
Fantastic customer service
Thanks so much for the kind words! We're thrilled our team could help. We're here anytime you need us! 😊 - Kevin & Rivo Team
Aug. 13, 2024
Great service with Abbie! Went above and beyond to test out our website and help me set up the loyalty program.
Thanks for the review! We're glad to help you set up the loyalty program and appreciate your kind words about our service. 😊 - Kevin & Rivo Team
Aug. 11, 2024
I have only just begun using the Rivo app for my website, so I cannot really speak to the app itself. The customer service, however, absolutely TOP NOTCH! Arianne answered my questions and helped to make sure I am set up and ready to rock with Rivo on my Shopify store. I will absolutely reach out if I need anymore help in the future as it has been a wonderful experience so far.
Thanks for the kind words! We're glad our support could help you get started. We're here for you anytime—enjoy using Rivo on your Shopify store! - Kevin & Rivo Team
Aug. 10, 2024
Goes above and beyond to make a great first impression
Thanks for your kind words! We're thrilled to make a great first impression and look forward to serving you again! - Kevin & Rivo Team
Aug. 9, 2024
I had a great experience with Abbie! She was super helpful with my questions and gave awesome suggestions for my online store. The app works perfectly with Shopify, making things so much easier. Big thanks to Abbie!
Thanks a ton for your awesome feedback! We’re glad our support could help you out, and that the app is making your Shopify experience easier. 😊 - Kevin & Rivo Team
Aug. 9, 2024
best support and easy to build page and functions
Thanks for your kind words! Thrilled to hear you're enjoying our support and finding the app user-friendly. 😊 - Kevin & Rivo Team
Aug. 12, 2024
(Updated Review 8/12) Rivo is a great app at an affordable price. We had a hiccup in the past, but they sincerely took ownership of the problem and made it right. Don't pass on Rivo, your customers will thank you.
Hey Brandon, I'm so sorry for your experience with support. I can see you were waiting a few days for a response. Regarding the actual page load on mobile – I believe this is now resolved. I sent you over an email to help make things right there. Cheers, James
Aug. 7, 2024
So far so good! Abbie was amazing when i chatted in to CS.
Thanks for the kind words! We're thrilled to hear you had a great experience with our customer service. 😊 - Kevin & Rivo Team
Aug. 7, 2024
Amazing setup experience and looking forward to using their app. Customer support very supportive and friendly. Definately would reccomend using Rivo ... :)
Thanks for the great review! We're so glad you had a positive setup experience and are enjoying our app. Your recommendation means the world to us! 😊 - Kevin & Rivo Team
Aug. 7, 2024
Really good.
Thanks so much for your review! We're thrilled you're happy with our service. 😊 - Kevin & Rivo Team
Aug. 7, 2024
It has taken me a little while to get everything set up - not because it's confusing necessarily, but because there are so many awesome things you can do with the app. I did have some initial issues with the integration with Klaviyo and setting things up on that end. But Bryan (with Rivo) helped me out quickly and even created a "test" account to help to make sure it was working from his end! Thank you so much!
Thanks for your patience! We're glad you're enjoying the app's features. Happy to hear our support team could assist you with Klaviyo integration. We're here if you need anything else! - Kevin & Rivo Team
Aug. 7, 2024
For sure I dealt with Paul, he was great and responded right away and was very pleasant and great to work with . I hope everyone at least will try them out . They offer a free plan . So I recommend giving them a try
Thrilled to hear you had a positive experience with our support team! Thanks for recommending us—happy to have you on board! - Kevin & Rivo Team
Aug. 12, 2024
The help from Paul was prompt and timely. Thank you so much to him and the entire Rivo Loyalty team!!!
So glad to hear you had a great experience! Thanks for your kind words—we’re always here to help! - Kevin & Rivo Team