All reviews

Rating Breakdown

  • 5
    96% (2,330 ratings)
  • 4
    3% (71 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (13 ratings)
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5 / 5 Share

Nov. 28, 2024

Support is great, app works well!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the feedback! We're glad you're enjoying the app and had a great experience with our support team. Always here to help! 😊 Kevin & Rivo Team

5 / 5 Share

Nov. 28, 2024

Quick a easy support from Pete. Great app with a lot of potential.

Store

VALERO

Using app

4 days

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for the awesome feedback! We're glad you had a quick and easy support experience. Excited for you to unlock the app's full potential! πŸš€πŸ˜Š Kevin & Rivo Team

5 / 5 Share

Nov. 26, 2024

Great support, Abbie went above and behind to assist. App is easy to use and look forward to seeing its full potential!

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the awesome feedback! We're thrilled you’re enjoying the app and had a great support experience. Excited for you to unlock its full potential! πŸš€ Kevin & Rivo Team

5 / 5 Share

Nov. 30, 2024

Bryan was amazing! So kind, helpful and patient. He is very knowledgeable and really saved the day with the help he gave me…and I’m not very techy so his help was very much appreciated.

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the kind words! We're so glad we could help and make things easier for you. Techy or not, we've got your back anytime! 😊 Kevin & Rivo Team

5 / 5 Share

Nov. 26, 2024

Some of the best support of any app. Sent weeks searching for a good loyalty app, and this one shined, the support is second to none and is great when your a active business owner on a crunch, with little knowledge about code related stuff. Always there to help and cant wait to launch the store with Rivo!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Amazing! We're so glad Rivo stood out for you and that our support team could make things easier. Best of luck with your launchβ€”we're here whenever you need us! πŸš€ Kevin & Rivo Team

5 / 5 Share

Nov. 25, 2024

So far, so good. Pete was very helpful and respectful.

Using app

About 5 hours

Total reviews

4

Average rating

5.0

Developer Reply

That's great to hear! We're glad you've had a positive experience so far. Thanks for the feedback! 😊 Kevin & Rivo Team

5 / 5 Share

Nov. 25, 2024

Abbie was amazing! Very thoughtful, fast, and efficient! Highly recommend

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the high recommendation! We're thrilled to hear you found our support thoughtful and efficient. 😊 Kevin & Rivo Team

5 / 5 Share

Nov. 25, 2024

great app to build up a community with they're loyalty program and the customer support amazing as well. Abbie was very friendly and went out of her way to give me the support i needed and more thank youy

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the great review! We're glad you're enjoying our app and found our support helpful. 😊 - Kevin & Rivo Team

5 / 5 Share

Nov. 25, 2024

Pete was super helpful, answered super quickly. Thank you a lot!!!

Using app

About 20 hours

Total reviews

5

Average rating

5.0

Developer Reply

You're welcome! We're thrilled to hear you received quick and helpful responses. Thanks for letting us know! 😊 - Kevin & Rivo Team

5 / 5 Share

Nov. 25, 2024

Nice customer service to get the app started

Using app

About 1 hour

Total reviews

2

Average rating

3.0

Developer Reply

That's great to hear! We're glad our customer service could help get you started smoothly. 😊 - Kevin & Rivo Team

5 / 5 Share

Nov. 25, 2024

Abbie was very helpful, and the support quick

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Great to hear! We're glad you found our support helpful and quick. 😊 - Kevin & Rivo Team

5 / 5 Share

Nov. 24, 2024

Excellent service from Arianne, very helpful and sorted everything i needed. Thank you.

Using app

About 20 hours

Total reviews

4

Average rating

5.0

Developer Reply

We're so glad to hear that everything was sorted to your satisfaction. Thank you for your kind words! 😊 - Kevin & Rivo Team

5 / 5 Share

Nov. 23, 2024

ARIANNE was so helpfull she really took the time to explain for me how it works i am not an expert on websites and sahe made it feel so easy and didnt made me feel like i had no idea what i was doing

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! We're glad our support made things easy and comfortable for you. Thanks for sharing your positive experience! - Kevin & Rivo Team

5 / 5 Share

Nov. 23, 2024

Super helpful and quick support! Thank you Pete for your assistance

Using app

6 months

Total reviews

7

Average rating

5.0

Developer Reply

You're welcome! We're glad to have been able to assist you swiftly. Thanks for the kind words! - Kevin & Rivo Team

4 / 5 Share

Nov. 22, 2024

Five star support (thanks Pete), but the app is exprensive.

Store

Povcars

Using app

3 days

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for the five-star review for our support team! We understand your concerns about the cost and are always looking for ways to deliver great value. - Kevin & Rivo Team

5 / 5 Share

Nov. 22, 2024

Amazing support with superior, accurate troubleshooting!

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the wonderful feedback! We're thrilled to hear you had a great experience with our support team. We're here whenever you need us! - Kevin & Rivo Team

5 / 5 Share

Nov. 22, 2024

Thank you, Dan, for your help!

Store

My Store

Using app

23 days

Developer Reply

You're welcome! Glad we could help. If you need anything else, just let us know! - Kevin & Rivo Team

5 / 5 Share

Nov. 21, 2024

Paul was very helpful! Amazing app!

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the awesome feedback! We're glad you found our support helpful and are enjoying the app! - Kevin & Rivo Team

5 / 5 Share

Nov. 21, 2024

Great!

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! Thanks for the great review! - Kevin & Rivo Team

5 / 5 Share

Nov. 21, 2024

Bryan was very helpful and informative!

Store

Sojourn

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Wonderful! We're glad our support team could assist you effectively. Thanks for your feedback! - Kevin & Rivo Team