All reviews

Rating Breakdown

  • 5
    96% (2,326 ratings)
  • 4
    3% (71 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (13 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 5, 2024

Bryan's support was very much appreciated! Responsive and friendly, helped us out with a subtlety with our theme extension.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We're glad our support could help with your theme extension. Always here to assist with responsive and friendly service! 😊✨ - Kevin & Rivo Team

5 / 5 Share

Dec. 5, 2024

My display on my customers account page was looking odd, and bryan helped me in minutes! Thank you for your supoort!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing! We're glad we could assist you so quickly. Always here to help! 😊✨ - Kevin & Rivo Team

5 / 5 Share

Dec. 4, 2024

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

Bryan, thanks for the quick response and action. Long live, Rivo!

Using app

About 10 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We're thrilled to assist you quickly. Long live your success with Rivo! 🚀😊 - Kevin & Rivo Team

5 / 5 Share

Dec. 4, 2024

Sehr guter und schneller Service

Using app

10 days

Total reviews

2

Average rating

5.0

Developer Reply

Vielen Dank! Wir freuen uns, dass Sie eine tolle Erfahrung gemacht haben. Wir sind immer für Sie da! 😊✨ - Kevin & Rivo Team

1 / 5 Share

Dec. 3, 2024

it’s not logical for your app to get paid for orders that I have generated myself. I run ads > get customer orders > in this case, what benefit does your app provide to justify being paid?

Using app

14 days

Total reviews

1

Average rating

1.0

Developer Reply

Hey there, I'm sorry for any confusion here on the pricing side. I reached out over email to help make things right. Hoping we can connect, please feel free to get in touch at [email protected]. Cheers, James

5 / 5 Share

Dec. 3, 2024

New to Shopify and got an education about apps and what they really included. Looked at 6 different Loyalty Point Apps and Rivo was clearly the best. Not even a close call. Very versatile, easy to set up and great support. I was sold on the app but had a few questions about how I could offer the program that I wanted to set up. Contacted customer support (great chat feature) and got Pete. Great communicator, great recommendations and great response. Triple Awesome. No alternative recommendations. GO RIVO.

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the awesome feedback! We're thrilled you chose Rivo and had a great experience with our support team. Excited to see your loyalty program shine—GO RIVO! 🚀😊 - Kevin & Rivo Team

5 / 5 Share

Dec. 2, 2024

Pete was a great help

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We're so glad our support team could assist you. Always here to help! 😊 - Kevin & Rivo Team

5 / 5 Share

Dec. 2, 2024

The app is super easy to use. Pete was supper efficient on what I need help with also went above and beyond give me some advice on how to improve my website !

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled you found the app easy to use and had a great experience with our support team. Always here to help and share tips! 😊🚀 - Kevin & Rivo Team

5 / 5 Share

Dec. 2, 2024

I've had a great experience with this app! The technical support team is outstanding—always helpful and providing useful information. Special thanks to Pete and Bryan for their exceptional assistance. Their support has made a big difference. Highly recommend!

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the amazing feedback! We're so glad to hear our support team made a big difference for you. Your recommendation means a lot—always here to help! 😊✨ - Kevin & Rivo Team

5 / 5 Share

Dec. 2, 2024

Amazing Support with Bryan. Fast and supportive!

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We're thrilled to hear you had an amazing experience. Always happy to help! 🚀😊 - Kevin & Rivo Team

5 / 5 Share

Dec. 2, 2024

Rivo's interface for setting up the specific points and referral programs was clean and pleasant to work with. I had some queries, and Paul from Rivo got back to me quickly. He was an excellent help

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're thrilled you enjoyed Rivo's interface and had a great experience with our quick and helpful support. Always here to make things easier for you! 😊🎉 - Kevin & Rivo Team

5 / 5 Share

Dec. 1, 2024

Absolutely fantastic experience with this app! Super easy to use and very intuitive. A special shoutout to Paul for the amazing support—kind, helpful, and quick to respond. Highly recommend this app to anyone.

Using app

8 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the glowing feedback! We're thrilled you're loving the app and had such a fantastic experience with our support team. Your recommendation means the world to us! 😊🎉 - Kevin & Rivo Team

5 / 5 Share

Nov. 30, 2024

Great app with reasonable pricing, a lot of customization and great customer support

Using app

About 20 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the awesome feedback! We're thrilled you're enjoying the app's customization, pricing, and support. Let us know if you need anything—always here to help! 😊🎉 Kevin & Rivo Team

5 / 5 Share

Nov. 29, 2024

Would definitely recommend Rivo above all others, their support is exemplary and nothing short of first class.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the amazing feedback! We're thrilled to hear you love Rivo and our support team. Always here to provide top-notch service! 😊🎉 Kevin & Rivo Team

5 / 5 Share

Nov. 28, 2024

We haven't started using the app fully yet, our website will be launched soon, but the integration was very easy. Perfect UI, design and operation. Excellent customer service too. Almost immediate response time, friendliness and availability guaranteed. Highly recommended.

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the wonderful feedback! We're thrilled you had a smooth integration experience and loved the support. Best of luck with your launch—let us know if you need anything! 😊🚀 Kevin & Rivo Team

5 / 5 Share

Nov. 28, 2024

Support is great, app works well!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the feedback! We're glad you're enjoying the app and had a great experience with our support team. Always here to help! 😊 Kevin & Rivo Team

5 / 5 Share

Nov. 28, 2024

Quick a easy support from Pete. Great app with a lot of potential.

Store

VALERO

Using app

4 days

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for the awesome feedback! We're glad you had a quick and easy support experience. Excited for you to unlock the app's full potential! 🚀😊 Kevin & Rivo Team

5 / 5 Share

Nov. 26, 2024

Great support, Abbie went above and behind to assist. App is easy to use and look forward to seeing its full potential!

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the awesome feedback! We're thrilled you’re enjoying the app and had a great support experience. Excited for you to unlock its full potential! 🚀 Kevin & Rivo Team

5 / 5 Share

Nov. 30, 2024

Bryan was amazing! So kind, helpful and patient. He is very knowledgeable and really saved the day with the help he gave me…and I’m not very techy so his help was very much appreciated.

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the kind words! We're so glad we could help and make things easier for you. Techy or not, we've got your back anytime! 😊 Kevin & Rivo Team