Rivo: Loyalty Program, Rewards
Rivo: Best Shopify Loyalty App for 2025
Rating
4.8
feedback
1,405
chart
#839
All reviews
Review RSS Feed
July 4, 2025
Fast and helpful support, solved the problem in 5 minutes, love to see it!
Woohoo, love that our support team solved your problem in just 5 minutes! 😊 Thanks for the awesome feedback—we’re always here to help! - Kevin & Rivo Team
July 3, 2025
So glad I decided to go with Rivo. I was having a few issues setting it all up so I emailed them. Arianne responded back promptly and fixed both of the issues fast. One of the best customer service experiences I have had. Arianne went above and beyond. I also like all the options that Rivo offers.
Thrilled you’re loving Rivo! 😊 Huge thanks for the shoutout—glad our support team responded promptly, fixed your issues fast, and gave you a top-notch customer service experience. We’re stoked you’re enjoying all the options Rivo offers! Always here for you! - Kevin & Rivo Team
June 30, 2025
Arianne was amazing, she worked with me fr a while and she end up building the landing page for me!
Wow, that’s awesome! Huge shoutout to our amazing team member for going above and beyond to build your landing page! 😊 We’re here for you anytime! - Kevin & Rivo Team
June 30, 2025
We don't yet have enough experience of the application to give our full opinion, but the support team is incredible – special thanks to Arianne for her kindness, professionalism, and amazing help.
Thanks for the kind words about our support team! We're thrilled to hear about the kindness, professionalism, and amazing help you received. 😊 We're here for you as you explore the app! - Kevin & Rivo Team
June 26, 2025
I love this app my customers love it, and the customer service with Arianna was amazing! Thank you, Rivo!
Woo-hoo! 😄 So thrilled you and your customers are loving the Rivo app! Big thanks for the shoutout to our amazing customer service—we’re here for you anytime! 🌟 - Kevin & Rivo Team
June 24, 2025
This is a really great loyalty app to start with. It has enough features, good pricing and a very reliable customer support.
Thrilled you’re loving our loyalty app’s features and pricing! 😄 Thanks for the shoutout to our reliable support—we’re here for you anytime! 🌟 - Kevin & Rivo Team
June 17, 2025
Great customer service, super user-friendly compared to other loyalty apps. Gives you a sense of peace of mind before launching. I love the fact that they have a separate loyalty management page.
Thrilled you’re loving our user-friendly loyalty app and separate management page! 😊 Thanks for the shoutout to our great customer service—we’re here to keep that peace of mind going! - Kevin & Rivo Team
June 16, 2025
June 13, 2025
June 10, 2025
Paul was very patient answering all my questions. Great Support!!
So glad our team was patient and answered all your questions! Thanks for the awesome review—we’re always here with great support! 😊🚀 - Kevin & Rivo Team
June 10, 2025
The support team is awesome and very willing to help and assist!
Thrilled to hear our support team’s awesomeness and eagerness to assist! Thanks for the love—we’re always here to help! 😊🚀 - Kevin & Rivo Team
June 9, 2025
I had a small issue and could not figure it out, once I had a chat with Arianne she was so lovely and sorted this out in minutes for me thank you so much Arianne 10/10 customer service
So glad our lovely support team sorted your issue in minutes! Thanks for the 10/10 review—we’re thrilled to help and always here for you! 😊🚀 - Kevin & Rivo Team
June 7, 2025
helped me solve the problem very fast
So glad we could solve your problem super fast! Thanks for the kind words—we’re always here to help! 😊🚀 - Kevin & Rivo Team
May 30, 2025
Tech support was great and very friendly.
Thank you for your kind words! We're thrilled to hear our tech support team was friendly and helpful. We truly appreciate your feedback! - Kevin & Rivo Team
Sept. 14, 2025
Professional and warm support from Arianne!!! While she addresses questions clearly and very quickly, she also ensures any other concerns or issues are raised so to be support!!
Thrilled to hear our support was professional, warm, and lightning-fast while proactively addressing all your concerns! Thanks for the love—we’re here to keep your Shopify journey seamless! 😄🚀 - Kevin & Rivo Team
June 26, 2025
Un grand merci à toute l’équipe Rivo ! Plusieurs membres sont intervenus rapidement pour résoudre un bug sur ma boutique, et tout a été réglé avec une efficacité impressionnante. Service client au top, réactif et vraiment pro. C’est rare de voir un support aussi impliqué — bravo à vous
Thrilled you’re loving the app’s intuitive design and easy loyalty program setup! Big thanks for the shoutout to our top-notch, friendly support—we’re here to keep your Shopify experience awesome! 😄🚀 - Kevin & Rivo Team
May 24, 2025
I had the pleasure of being assisted by Jel and Arianne from the RIVO app support team when I had some basic queries. After spending about 20 minutes trying to find what I needed on my own, I realised it was much easier and more effective to reach out and chat with them. They were really helpful and patient, even with my silliest questions. Thanks to their support, I felt confident using the app. Highly recommend their app and assistance!
So glad the RIVO support team turned your 20-minute search into a confident app experience! Thanks for the love—thrilled our patient, helpful crew made a difference. Highly recommend you right back for the awesome feedback! 😄🚀 - Kevin & Rivo Team
May 22, 2025
Great and fast Support from Bryan ! Thanks man. 2 Times already solved my Problem with DNS and CSS :) !
Thrilled our support team was fast and nailed your DNS and CSS issues twice! Thanks for the love—we’re here to keep your Shopify store running smoothly! 😄 - Kevin & Rivo Team