Rivo Loyalty Rewards Referrals
Rivo: Best Shopify Loyalty App for 2024
Rating
4.9
feedback
2,434
chart
#407
All reviews
Rating Breakdown
Review RSS Feed
Nov. 12, 2024
Have just installed the app. So far everything seems to work, and customer support is excellent, fast, efficient. Arianne was super helpful and even provided extra tips.
Great to hear that you're off to a good start! Thanks for the kind words. We're here whenever you need us—happy selling! - Kevin & Rivo Team
Nov. 12, 2024
Amazing customer service :) very happy
Thank you! We're thrilled you're happy with our service. 😊 If you need anything else, just let us know! - Kevin & Rivo Team
Nov. 12, 2024
I got to hand it to the Rivo app and the support team. Jel is a awesome team rep. When I say awesome I mean AWESOME. What i didn't understand Jel made it clear and precise, any question that I had Jel had me covered on all ends making it easier for me to navigate the app. Thanks Jel you were a big help for me and my business.
So glad to hear that! Thanks for sharing your positive experience. We're always here to help make things smoother for you and your business! - Kevin & Rivo Team
Nov. 12, 2024
Arriane was really helpful, helped us set up everything up with ease !
We're glad to hear the setup went smoothly with our help! Thanks for sharing your positive experience. 😊 - Kevin & Rivo Team
Nov. 12, 2024
One of the best customer service I have had on Shopify period! Arianne was super helpful, sorted out things with me and was quick on the reply. The platform is easy to use, and has lots of features to play with! Also has POS integration which Arianne pointed out which is super useful! She managed to give up loads of goodies on the app and was just super helpful! Was with Loyalty Lion before this and they don't really have a "customer service", and takes days to reply. SO based on that, Rivo is Awesome!!!
We're thrilled you had such a positive experience with our customer service and our app's features! Thank you for the awesome feedback and for choosing us over Loyalty Lion. We're here to support you every step of the way! 😊 - Kevin & Rivo Team
Nov. 12, 2024
Rivo got some really cool features that make it easy to start a loyalty program. I especially like that there's no limit on how many customers can join or how many emails you can send. Plus, their support is amazing. IsJel helped me out so much, and she was super patient while she got everything set up for me.
We're thrilled you're enjoying the features of Rivo and the flexibility it offers for your loyalty program! Thanks for the fantastic feedback on our support team. 😊 - Kevin & Rivo Team
Nov. 12, 2024
Just had help to remove the branding from Dan who was extremely helpful and went above and beyond to inform me of different things. Really impressed.
We're so pleased to hear about your impressive experience with our support team! Thank you for sharing your feedback. 😊 - Kevin & Rivo Team
Nov. 12, 2024
Quick, performant,very kind,a 5 stars CS for sure!
Thank you for the five-star review! We're thrilled to hear you had a quick and kind experience with our customer service. 😊 - Kevin & Rivo Team
Nov. 12, 2024
Müşteri temsilcisi "Dan" çok yardımcı oldu herşey için çok teşekkür ediyorum.
Rica ederim! Temsilcimizin yardımcı olabildiğine sevindik. Nazik sözleriniz için teşekkür ederiz! 😊 - Kevin & Rivo Team
Nov. 11, 2024
Extremely fast response and reply from customer service (Pete). Very friendly and knowledgeable.
Thank you for the feedback! We're glad you experienced fast, friendly, and knowledgeable service from our team. 😊 - Kevin & Rivo Team
Nov. 11, 2024
The support was amazing! The responses were super fast, even though I was taking some time to respond. Pete helped me out, gave me some nice tips, and was very patient with me. I'm new to the app, but so far setup has been pretty seamless.
We're thrilled that our support team was able to assist you effectively and provide helpful tips as you navigate the new setup. Thanks for sharing your positive experience! 😊 - Kevin & Rivo Team
Nov. 11, 2024
Arienne was super helpful answering questions for me as I was trying to determine a customized rewards plan for my shop. Thank you!
We're so glad to hear our support could help you tailor a rewards plan for your shop! Thank you for the feedback. 😊 - Kevin & Rivo Team
Nov. 11, 2024
Very good and useful App with a great customer service. Special thanks to Jel for her help.
Thank you for the positive review and the special shoutout to our support team! We're glad to be of help. 😊 - Kevin & Rivo Team
Nov. 11, 2024
Very happy I chose this app. Arianne was great from the moment we started chatting. Very kind and helpful. She helped me realize that I was missing something on my Shopify store and offered a quick remedy. Very grateful for her expertise and assistance. Thank you Arianne!
We're so glad to hear about your positive experience with our support team and that we could help enhance your store! Thank you for choosing our app and for your wonderful feedback. 😊 - Kevin & Rivo Team
Nov. 11, 2024
Awesome app
Glad you're loving the app! Thanks for the great feedback! 😊 - Kevin & Rivo Team
Nov. 10, 2024
Nov. 10, 2024
excellent support
Thank you! We're glad you're pleased with our support. 😊 - Kevin & Rivo Team
Nov. 10, 2024
So far - So good! Support for the initial setup has been fantastic. Paul was extremely helpful and made the process actually enjoyable! Thanks Paul and the team.
We're so glad to hear that the setup process was smooth and enjoyable, thanks to our support team! Your appreciation means a lot to us. 😊 - Kevin & Rivo Team
Nov. 9, 2024
Real glad with Dan's help, in a couple of minutes all my questions were solved. Thanks!
That's fantastic to hear! We're happy we could assist you quickly. Thanks for the feedback! 😊 - Kevin & Rivo Team
Nov. 8, 2024
I have never experienced support or help from a friendlier person in my life! Not only did Abbie help me with a minor issue that I was having (which of course was completely my fault) but also gave me a couple of hints and tricks to help improve the website! Absolutely, positively, definitely recommend these guys and the app!!
Wow, what a wonderful review! We're so glad to hear about your positive experience and that you found the extra tips helpful. Thanks for the high recommendation! 😊 - Kevin & Rivo Team