All reviews

Rating Breakdown

  • 5
    96% (2,248 ratings)
  • 4
    3% (69 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (11 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 25, 2022

J’ai l’application en free plan depuis le début et j’en suis très contente. Ryan a été très rapide et efficace, il a updater mon app pour recevoir les dernières nouveautés. J’ai désormais pas de limites sur les clients de ma base et suis passer ne marque blanche. Je verrais plus tard si le site génère plus de volumes pour upgrader mon plan

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Merci beaucoup pour les 5 étoiles et les commentaires réfléchis! 🤩 Nous adorons aider les entreprises, et nous sommes ravis de pouvoir contribuer à votre réussite et à celle de votre entreprise. Si jamais vous avez besoin de quoi que ce soit, notre équipe est là pour vous à tout moment. Meilleurs voeux, Kévin

5 / 5 Share

April 24, 2022

Customer service was great and everything is working smoothly thus far. Can't wait to see what this app will do!

Store

KINctd.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We truly appreciate the 5-Star review! These reviews make our day here. If you have other questions or experience issues along the way, just let us know. 😃 Best regards, Kevin

5 / 5 Share

April 24, 2022

Arianne was amazing and helped me really quickly with questions about customer limits. Excited to see what the app can do for us.

Using app

About 2 years

Total reviews

4

Average rating

5.0

Developer Reply

We're so excited that you are enjoying our services! 🙌 Your praise in your 5-Star review is very much appreciated! Thanks, Kevin

5 / 5 Share

April 22, 2022

He went above and beyond my expectations. Excellent Customer support. Way to go RIVO. THAT IS WHAT MAKES YOU A LEADER

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the 5-Star review! 🌟 Your positive feedback means everything to us, and we're glad that you feel we're on the right track! Best wishes, Kevin

5 / 5 Share

April 22, 2022

Einfache Handhabung, faire Pläne, Großartiger Support ! Die beste App, die man für Treuepunkte etc. finden kann.

Store

CHOLDE

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Es ist Musik in unseren Ohren, dass Sie mit unserer App und unserem Kundensupport zufrieden sind. Vielen Dank für das positive Feedback. 🙌 Alles Gute, Kevin

5 / 5 Share

April 22, 2022

Lance was very helpful. He helped me activate the features of the app which is running fine currently.

Using app

About 5 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We are here for you anytime. 😊 Best wishes, Kevin

5 / 5 Share

April 22, 2022

Lance was great and very helpful. He managed to help me in a timely manner and got me up and running. Thanks again Lance.

Store

WakeyAF

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

You are awesome! Thank you so much for the 5-stars and positive feedback. Best regards, Kevin

5 / 5 Share

April 21, 2022

I used this app and they were great. Rivo helped me understand the perks and even upgraded my account for free

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

We truly appreciate you using our app, and thank you for taking the time to leave positive feedback! Please feel free to reach out to us anytime if you need help. 🙌 Cheers, Kevin

4 / 5 Share

April 21, 2022

I used this app to establish a rewards program on my site, and there are definitely a LOT of different features to choose from. Customer service/support has always been amazing.

Using app

About 2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

April 20, 2022

Ryan was great!!! Really enjoy it so far, and hope to see growth in my brand! I'm just getting started, but hopefully this app helps us step up above the rest.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We love helping new businesses and truly appreciate you choosing our app! Thank you so much for the positive feedback and 5-star review! Much appreciated, Kevin

5 / 5 Share

April 20, 2022

Really great app which I've found easy to navigate and use, and I've had great customer service from Lance :)

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

So glad that you love our app and customer service. 😃 Thank you so much for the 5-star feedback! Cheers, Kevin

5 / 5 Share

April 19, 2022

THIS REPRESENTATIVE IS THE BEST OF THE BEST. MARY HELP ME A LOT TO RESOLVE TECHNICAL ISSUES AND TO HELP ME WITH DETAILED APPS. GOD RICHLY BLESS HER. I HIGHLY RECOMMEND HER WORK EXPERIENCE.

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

This review made our day! 🤩 Thank you so much for the kind words and for recommending us to the Shopify community. If you ever need further help, we are just here anytime you need us. Much appreciated, Kevin

5 / 5 Share

April 19, 2022

Excelente el soporte que me brindaron, Agradecido con el soporte de Ryan. Me brindaron un servicio PREMIUM teniendo cuenta FREE. Los recomiendo

Using app

About 1 month

Total reviews

4

Average rating

4.8

Developer Reply

¡Siempre nos aseguramos de brindar a nuestros clientes el mejor servicio posible! Estamos muy contentos de saber que tuvo una gran experiencia conversando con nosotros. Si hay algo más que necesite en el camino, no dude en hacérnoslo saber. Nuestro equipo está feliz de prestar nuestras manos en cualquier momento. 😃 Gracias Kevin

5 / 5 Share

April 19, 2022

Had the best experience with the support team getting the application setup with me. Would highly recommend reaching out if you run in to any issues. Best support team I've come across.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-stars and for recommending us to the Shopify community! 🙌 So pleased to hear that we were able to help you with your concern, and we are always here for you anytime you need us. Best wishes, Kevin

5 / 5 Share

April 19, 2022

We're now 3+ months in to using the Rivo Loyalty app. Was very easy to install, and to do basic customisation. We sell globally, in multiple local currencies, with a very large product catalogue and customer base. We were really impressed with Rivo support helping us solve problems quickly from day one snagging, and with just as much energy months later to help us optimise.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your thoughtful feedback and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

5 / 5 Share

April 18, 2022

Super easy to use and the support team is very helpful. Makes it easier to keep track of your most loyal customers.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the positive feedback and 5-star review! If you need assistance along the way, just let us know. We are always happy to help in any way we can. 🤩 Best regards, Kevin

5 / 5 Share

April 18, 2022

I am new this app and since installing it, it has been the easiest app to use! I highly recommend it.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Excellent! Thanks so much for choosing our app and recommending us to the Shopify community! 🙌 Cheers, Kevin

5 / 5 Share

April 18, 2022

Easy to use and great customer support. Customers are always happy to see a new reward in their emails for purchases they already make and has definitely added to up-sells.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! If you need help along the way, just let us know. Best wishes, Kevin

5 / 5 Share

April 18, 2022

Awesome rewards app and very easy to setup. Customer service is responsive, friendly and helpful! Looking forward to giving this a try

Using app

About 1 month

Total reviews

7

Average rating

2.9

Developer Reply

Thank you for the wonderful review! 🙌 We greatly appreciate you sharing positive feedback! Cheers 🥃 to success to you and your business! All the best, Kevin

5 / 5 Share

April 18, 2022

She overdelivered. Awesome chatting with her. I contacted her to double the customer limits and she did it right away. Se was so nice and I had a nice experience during the chat.

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

Developer Reply

We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 Thanks, Kevin