Rivo Loyalty Rewards Referrals
Rivo: Best Shopify Loyalty App for 2024
Rating
4.9
feedback
2,346
chart
#525
All reviews
Rating Breakdown
Review RSS Feed
April 5, 2022
Always very efficient and helpful! Thank you for always making the arduous task of contacting customer service a delight.
It was our pleasure to help. ๐ Thank you so much for the positive 5-star feedback. Please feel free to reach out to us if you have any further questions or experience issues along the way. We're always happy to help out in any way we can. All the best, Kevin
Feb. 27, 2024
The customer support on this app is extremely good. It looks like they have a reasonably sized team so they were able to answer my messages almost immediately - very impressed! great app!
You are amazing! โจ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. ๐ป Cheers, Kevin
April 5, 2022
Sehr guter Service! Schneller Antwort und schnelle Hilfe! Kann ich nur empfehlen. Egal zu welcher Uhrzeit.
Vielen Dank fรผr das positive Feedback und die Weiterempfehlung an die Community! ๐ Ihre 5-Sterne werden sehr geschรคtzt! Tschรผss, Kevin
April 5, 2022
I wish birthday points were available for free, but other than that this app provides a lot! Customer service is great!
April 5, 2022
I had a question, the answer was fast with more than expected. really great support. The app is great
Thank you for the positive review! We are here for you anytime. ๐ Cheers, Kevin
April 5, 2022
Abbie was so helpful! So much support given and answered any question I had. Set up was very easy aswell!
5-Stars! ๐ Whoot Whoot! ๐We're so thrilled that you are enjoying our services so far! We're always striving to top your expectations and love the feedback! Thanks, Kevin
April 4, 2022
Mary was fast and very helpful. It did not take long for her to help me. She was excellent! I love that she was able to remove branding for me to make the app look as professional as possible.
We always make sure to provide our customers with the best service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. ๐ Thanks, Kevin
April 4, 2022
100% amazing! Great and fast service when needed! You need this for your store ASAP! People love reward points and this makes it easy AF!
It's music to our ears that you are happy with our app and customer service. If you have any questions or if we can help along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. ๐ Thanks, Kevin
April 3, 2022
Abbie went above and beyond to help me with my store and app! She gave me a few new apps to try out.
We're so glad to hear that you are satisfied with our customer service. ๐คฉ Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
April 3, 2022
Super personable and supportive support team. Very quick to respond and help! Their apps work! I have had immediate success.
We're so excited that our app has provided immediate results for your store! Feel free to reach out any time if you have any questions or if we can help along the way. Your review is very much appreciated! ๐ Cheers, Kevin
April 1, 2022
First off: Everyone on support has been awesome! In particular Betty, Lance and Pete. All 3 have gone above and beyond to help me set up and sort out our referal program. So we have to be a little akward about how we want to run our referal program and with a little bit of tweaking we have managed to get it working roughly as we wanted. I have tried a number of other apps and very few could I get to a point where I would be comfortable using them long term. There are a number of areas where I would like the Rivo app to be improved and they are being tracked in their Feedback section which is great. I cannot say the same for an number of other apps which are hopelessly behind and/or so restrictive in functionality or exhorbitant in price. Rivo hits the sweet spot functionality and price wise, but the support from support makes me comfortable enough to use this on my store
Thank you so much for the wonderful review and thoughtful feedback! ๐ We're so thankful for customers like you, and we greatly appreciate you using our app. Here at Rivo, we always provide our customers with the best service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. ๐ Much appreciated, Kevin
March 31, 2022
Abbie went above and beyond! Not only did she answer my questions, but she offered up suggestions to help me grow my business. So polite and super fast!
We're so glad to hear that you are satisfied with our customer service. ๐คฉ Thanks so much for the 5-stars! ๐ If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
March 31, 2022
ใซในใฟใใผใตใใผใใฎไบบใ่ฟ ้ใซๅฏพๅฟใใฆใใใฆ้ๅธธใซๅฉใใใพใใ๏ผใใใใใใฆๅชใใใฆใฆใผใขใขใใใใๅใใใฆใใใใฎใง็ใใใใพใใใAppใไฝฟใใใใใฆ่ฏใใงใใใใซในใฟใใผใตใใผใใฎไบบใๆ้ซใงๅฅฝใใซใชใใพใใใ
็งใใกใฏๅธธใซใๅฎขๆงใซๅฏ่ฝใช้ใๆ้ซใฎใตใผใในใๆไพใใใใใซใใฆใใพใ๏ผ ใใชใใ็งใใกใจใใใในใใใ็ด ๆดใใใ็ต้จใใใใใจใ็ฅใฃใฆใจใฆใใใใใๆใใพใใ ้ไธญใงไปใซๅฟ ่ฆใชใใจใใใใฐใ้ ๆ ฎใชใใ็ฅใใใใ ใใใ ็งใใกใฎใใผใ ใฏใใคใงใๅใใงๆใ่ฒธใใฆใใใพใใ ๐ใใใใจใใใฑใใณ
March 31, 2022
Arianne was very helpful. Great app by the way and just what I needed. Recommend. Told me about Rivo pop ups which I am checking out.
We're happy that you like our app and customer service. ๐ Thanks for recommending us, and we greatly appreciate you using our app. Much appreciated, Kevin
March 31, 2022
Excellent customer service. Arianne guided me clearly and managed to resolve the issue. I will check out their other apps. Thank you
So glad to hear that we were able to resolve your issue. Let us know anytime if questions come or you need help along the way. Our team is always happy to assist you. ๐ Thanks, Kevin
March 31, 2022
Ryan was awesome and took care of everything I needed help with! Awesome customer service! Thank you, Ryan!
Thanks so much for the awesome feedback and 5-stars! If there's anything else we can do, please feel free to reach out at any time. ๐ Best wishes, Kevin
March 30, 2022
Abbie helped me out so much, she answered my questions before I was able to ask her. Great service!!
We're so pleased that you are happy with our service. ๐ Thank you so much for your kind words and giving us 5-stars! If there's anything else we can do to help, just let us know. We're always available 24/7. All the best, Kevin
March 30, 2022
Harleen is simply amazing. Very prompt, helpful and patient. I wish all developer apps through Shopify had this great customer serivce!
We're so happy to see that you had a 5-Star experience! โจ We're always striving to help you and your business succeed! ๐ป Cheers, Kevin
March 30, 2022
Just getting started using the app, love having a way to reward my customers. Excellent customer service.
Thanks so much for choosing our app and for the positive 5-star review! ๐ If you ever have any questions or if we can help along the way, feel free to reach out to us anytime! Best wishes, Kevin
March 30, 2022
Starting off with the app, so far user friendly and fantastic customer service from Betty 5 stars for the fab assistance
We really appreciate the 5-Star review! These reviews make our day here. ๐ Thanks, Kevin