All reviews

Rating Breakdown

  • 5
    96% (2,248 ratings)
  • 4
    3% (69 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (12 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 28, 2022

I loved the ease with which i was able to set it up. It was perfect for my needs and the support team is awesome. Thank you

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the feedback and 5-Stars! We're so glad you love the setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

5 / 5 Share

March 27, 2022

Aroll was very helpful. Did everything i needed very quick! Love my loyalty rewards that i can give to my customers! Works like a charm! Thank you

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We are so happy you love our app and customer service! Thank you so much for the positive feedback and review! 🌟Best wishes, Kevin

5 / 5 Share

March 26, 2022

She was very kind, but responsive and helpful ☺️ in the customer service chat. The app is really helpful in drawing in subscribers. Thanks

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin

5 / 5 Share

March 25, 2022

Ryan was great help and enjoying this app so far! I appreciate the quick help and the communication is great.

Store

Euvoïa

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review team Euvoïa! 🙌 We're always here and happy to help! Cheers, Katherine

5 / 5 Share

March 25, 2022

Super hilfreiche App für den Start mit Punktsystemen. Sehr einfache Oberfläche und ein sehr Hilfreicher Support.

Using app

About 5 hours

Total reviews

2

Average rating

5.0

Developer Reply

Vielen Dank für die wunderbare Bewertung! 🤩

5 / 5 Share

March 24, 2022

Great experience working with Lance! Very happy with the app so far. It is simple and very easy to use!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear you are liking the app so far! 😊 If you need anything at all just let us know. Cheers, Katherine

5 / 5 Share

March 24, 2022

The service was amazing he did a great job helping me N MY company. I highly recommend this company

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the positive review! 🤩 Greatly appreciated, Katherine

5 / 5 Share

March 24, 2022

What a nice experence with Pete. Got seupport within 10 seconds. And Pete providing us a lot of useful information . <3

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review Good Cupping Shop! We're always here and happy to help! ❤️ Cheers, Katherine

5 / 5 Share

March 22, 2022

Ryan from Rivo was amazing, i got support within 30 seconds. I had an issue with the customer limit not reading correctly and it was fixed asap.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 😊 Cheers, Katherine

5 / 5 Share

March 22, 2022

Very good support, it is very fast. The app works very well and have a lot of options to get custommers loyalty.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the thoughtful 5-Star review! 🙌 Cheers, Katherine

5 / 5 Share

March 22, 2022

Betty is superstar, she helped me to sort out the issue I have right away! Very user-friendly app, recommend it to everyone who are looking for a great loyalty program app.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! We're always here and happy to help! 🌟 Cheers, Katherine

5 / 5 Share

March 21, 2022

Arianne is a rockstar and solved my issue quickly and effectively! Great job and I love the 24 hour chat help service!

Using app

19 days

Total reviews

4

Average rating

5.0

Developer Reply

So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! 🤩 Cheers, Katherine

5 / 5 Share

March 21, 2022

The customer service is ultimately what made me decide to go with Rivo. For a beginner this was very helpful in getting me started.

Using app

About 24 hours

Total reviews

3

Average rating

5.0

Developer Reply

So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! 🤩 Cheers, Katherine

5 / 5 Share

March 21, 2022

This is a great app! Exactly what i needed for my store. Customer service is excellent! Highly recommended to any store owner.

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Awesome! Thanks so much for the positive review and recommending us! 🌟 Cheers, Katherine

5 / 5 Share

March 19, 2022

Abbie was amazing. She helped me resolve some issues I had with my store and suggested related/new rivo apps that would help my store be better successful. Such a sweet person. Thank you so much!! <3

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We are here for you anytime. 😊 Cheers, Katherine

5 / 5 Share

March 19, 2022

Just got off the chat with Bernice and she made our transition from Smile super smooth! Support chat level over 9000!

Using app

5 days

Total reviews

13

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! 🤩 We're always striving to help you and your business succeed! Cheers, Katherine

5 / 5 Share

March 19, 2022

Abbie is a rock star, awesome support, thank you so much. I love your Apps and will always use them on my sites, these guys know how to deliver awesome Apps that work great and help my website look great and really professional, thanks A++++++++++++++++

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your detailed and thoughtful review! 🌟 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Katherine

5 / 5 Share

March 18, 2022

Great app. Abbie is an exceptionally helpful customer service rep. Definitely recommend this app and the team behind it.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-Star review and for recommending us to the community! 🙌 Cheers, Katherine

5 / 5 Share

March 18, 2022

I am so very excited to offer rewards to my loyal Abiders!! Abbie in customer service is absolutely AAHHMMAAZZIINNGG very prompt and professional. I look forward to growing through this program! Thank you!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

What a wonderful review! 🤩 We're so thankful for customers like you and are super excited to be able to contribute to you and your business's success! Cheers, Katherine

5 / 5 Share

March 18, 2022

Great customer service. Ryan was amazing! I am new to the app and so I wasn't too sure how it all worked. Spoke to Ryan and he was very helpful and quick at answering questions. :)

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

We always make sure to provide our customers with the best service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 All the best, Kevin