Rivo Loyalty Rewards Referrals
Rivo: Best Shopify Loyalty App for 2024
Rating
4.9
feedback
2,435
chart
#411
All reviews
Rating Breakdown
Oct. 28, 2024
Muy amable y resolutiva, un 10 Arianne
¡Gracias por los elogios! Me alegra que nuestro apoyo te haya resultado útil y amable. 😊 - Kevin y el equipo de Rivo
Oct. 28, 2024
Great App, supportive staff...what's not to love? Thanks so much Arianne :). You made my day!
Thanks for the awesome feedback! We're thrilled to hear we could make your day. 😊 - Kevin & Rivo Team
Oct. 28, 2024
This isn’t my first loyalty app I have used, but so far it does exactly what I need for a small business. I can’t yet afford the costly apps with all the bells and whistles, but this one hits the mark. It’s straightforward and reliable, and I’m more than happy with it. Plus, their support team is prompt, friendly, and super helpful (thanks Paul)
Thanks for your thoughtful review! We're delighted to hear our app fits your business needs and that you've found our support team helpful and friendly. 😊 - Kevin & Rivo Team
Oct. 28, 2024
Pete was very nice and answered my questions quickly. As for the app itself, it's pretty easy to understand with the tutorials and video help included. My only complaint is that the free version feels skimpy. You don't even get to give birthday rewards on the free version. However it is just enough to get a rewards program started and I can still offer a decent amount of ways for customers to earn rewards. Considering the nice support this app has, I still think its a good one to grow with my shop.
Thanks for your honest feedback! We're glad you find the app easy to use and appreciate our support. We're always looking to improve, so your input on the free version is invaluable. 😊 - Kevin & Rivo Team
Oct. 27, 2024
Pete was very helpful and quick to resolve my concern. Thanks
That's fantastic to hear—thank you! We're always here to help, so don't hesitate to reach out if you need anything else! 😊 - Kevin & Rivo Team
Oct. 26, 2024
Bryan was so helpful and made my concerns easy to deal with. Thank you!
Awesome to hear that, thank you! We're always here to make things smoother for you. 😊 - Kevin & Rivo Team
Oct. 26, 2024
Thank you for the help!
You're welcome! Glad we could assist. Reach out anytime you need more help! 😊 - Kevin & Rivo Team
Oct. 26, 2024
Dan was quick to help out and was able to do everything ai requested. It was done so fast. Very impressed.
Thanks for your awesome review! We're thrilled to hear you had a great experience. If you need anything else, just give us a shout! - Kevin & Rivo Team
Oct. 25, 2024
Abbie was great. Answered all my questions and even gave me some advice on managing my store. I couldn't be happier with the customer service. I would recommend this to everyone that is starting up.
So happy to hear you found our support helpful and got some extra tips for your store! Thanks for recommending us and for the great review! 😊 - Kevin & Rivo Team
Oct. 25, 2024
it was good and arianne responded to every doubts that i had. full points to her and the rivo team. great job
Great to hear you had a positive experience and all your doubts were cleared! Thanks for the awesome feedback! 🌟 - Kevin & Rivo Team
Oct. 25, 2024
Arianne was very helpful in onboarding!
Glad to hear your onboarding went smoothly! Thanks for sharing your experience. 😊 - Kevin & Rivo Team
Oct. 25, 2024
Oct. 25, 2024
Really great support team !! They guided me from A-Z for integrating to my website. No regrets choosing Rivo over other loyalty programs. :)
Awesome to hear you had a great experience! We're glad you chose Rivo and are here for you every step of the way. 😊 - Kevin & Rivo Team
Oct. 24, 2024
Abbie helped me with getting the loyalty rewards set up. Awesome customer service and this will be game changer for our store.
Thrilled to hear that! We're excited to see how the loyalty rewards boost your store. Thanks for the kind words! 🌟 - Kevin & Rivo Team
Oct. 23, 2024
Support was great for set up, especially Abbie! Very pleased with the app. Can't wait to start getting speed!
So glad you're happy with the support and the app! Excited for you to see the results—thanks for choosing us! 😊 - Kevin & Rivo Team
Oct. 23, 2024
Amazing and fast support from Paul! Easy to use and totally meets our needs about loyalty and rewards. I totally recommend as it can integrate with other apps too.
Thrilled to hear our support was fast and the app meets your loyalty and rewards needs so well! Thanks for recommending us and for the great feedback. We're here whenever you need us! 🌟 - Kevin & Rivo Team
Oct. 22, 2024
Bryan was so helpful! he helped me receive amazing free benefits and so quickly too.
Thrilled to hear we've helped you snag those benefits swiftly! Thanks for sharing your experience. Here whenever you need more help! 🌟 - Kevin & Rivo Team
Oct. 22, 2024
Easy to use and friendly customer support.
Glad you find it easy to use and our support friendly! Thanks for the great review. Here to help anytime! 🌟 - Kevin & Rivo Team
Oct. 22, 2024
Great fast support and got it resolved
Using app
Over 3 years
Total reviews
2
Average rating
5.0
Awesome to hear we got it resolved quickly for you! Thanks for the feedback. Here whenever you need us! 🌟 - Kevin & Rivo Team