Rivo: Loyalty Program, Rewards
Retain customers with loyalty, rewards, referrals & accounts
Rating
4.8
feedback
1,388
chart
#997
All reviews
Review RSS Feed
March 2, 2025
Jel responded quickly and went far and beyond in helping us with support. Highly recommend.
Thank you for the amazing review! We're thrilled to hear that our support team went above and beyond to assist you. Your recommendation means a lot to us! 😊 - Kevin & Rivo Team
Feb. 28, 2025
I would definitely recommend. Addressed my issue comprehensively.
Thank you for the great feedback! We're glad to hear that your issue was addressed comprehensively. If you ever need more assistance, we’re always here to help! 😊 - Kevin & Rivo Team
June 22, 2025
I can't say enough good things about my experience with Arianne from Rivo Loyalty! She was incredibly helpful, patient, and knowledgeable in answering all my questions. Not only did she guide me in the right direction, but she also went above and beyond to assist me with editing and making sure everything was set up perfectly. Her professionalism and friendly approach made the whole process seamless and stress-free. If you're looking for top-notch customer support, Arianne is the best! Thank you so much for your outstanding service! Highly recommend!
Thank you for the incredible review! We're so happy to hear that our support team made your experience seamless and stress-free. We truly appreciate your kind words and recommendation. If you need anything else, we’re always here to help! 😊✨ - Kevin & Rivo Team
Feb. 26, 2025
Feb. 26, 2025
We haven't used the app to it's fullest yet, but the support team (especially Arianne) are AMAZING! I've tested nearly 5 loyalty apps, and none of them come close to Rivo. Rivo is fully customizable, is flexible, and most importantly, has the best support team!! Plus, Arianne was able to gave me perks that will make our experience with this app the best it can be. Shoutout to this app and Arianne from the support team!
Fantastic! We're thrilled that Rivo has stood out for you and that our support team made a positive impact. We’re excited to continue helping you get the most out of the app. If you ever need more assistance, we’re always here for you! 😊 - Kevin & Rivo Team
Feb. 26, 2025
It's a nice app, mostly intuitive, for us and customers, and the customer support is awesome!!!!
Thank you for the great feedback! We're thrilled to hear that you find the app intuitive and that our customer support has been awesome. If you ever need anything else, we’re always here to help! 😊 - Kevin & Rivo Team
Feb. 25, 2025
Arianne was super kind and helped me set up the basics. The support is really great.
Thank you for the kind words! We're so happy to hear that our support team was able to help you set up the basics. If you need further assistance, we're always here to help! 😊 - Kevin & Rivo Team
Feb. 21, 2025
So far the support from Abbie is amazing and the app was very easy to setup!
Thank you so much for your feedback! We're thrilled the setup was easy and our support has met your expectations. We're always here if you need further assistance! 🙌 - Kevin & Rivo Team
March 13, 2025
I’m absolutely thrilled with Rivo and their exceptional support! A huge thank you to Abbie, who quickly and competently resolved every issue I had. The service is friendly, efficient, and hassle-free — I’m extremely satisfied and highly recommend Rivo to everyone.
We're thrilled that our support team was able to resolve your issues quickly and efficiently. Your recommendation means the world to us, and we're always here to help whenever you need! - Kevin & Rivo Team
Feb. 21, 2025
Great app and great support from Jel, they help you with what you need and more, with fast response, and while being friendly and professional.
We're so glad you’re enjoying the app and that our support team was able to help quickly, professionally, and with a friendly touch. If you need anything else, we’re always here for you! - Kevin & Rivo Team
Feb. 20, 2025
This app is a much better upgrade compared to the previous loyalty app I had before. Their pricing is much more competitive with all the features given! And reaching their support team is so much easier and faster. Arianne was quick to answer all my questions and offered to implement other fixes to help improve my widget without me even asking. Don't wait to switch over or purchase this app, it's one of the best
Amazing! We're thrilled the app has been such a great upgrade for you, and that our support team was quick and proactive in helping improve your widget. Your recommendation means a lot to us! If you need anything else, we’re always here to assist you! - Kevin & Rivo Team
Feb. 19, 2025
Appreciate the help from Abbie and being responsive to solve my problem!
You're very welcome! We're so glad we could help and resolve the issue quickly. If you need anything else, feel free to reach out—we’re always here for you! - Kevin & Rivo Team
Feb. 19, 2025
So far, so good. It's my first day with this app and, as you probably know, new widget setup is always a "thing". Thankfully Bryan made my experience really easy. When I needed help or had a question Bryan responded almost immediately. Bonus points for following us on social media after **actually** looking at our profile–meant a lot in the moment.
We're so glad that the setup was easy and that our support was quick to respond. We’re happy to follow you on social media—it’s always great to connect with our users on a personal level! If you ever need anything else, don’t hesitate to reach out! - Kevin & Rivo Team
Feb. 19, 2025
Arianne from the help team has been exceptional to deal, going far & beyond to make the experience seamless...just as great as the software itself!
Store
My Store
Using app
30 days
Thank you so much for the kind words! We're thrilled that both our support team and the software have made your experience seamless. We’re always here to help if you need anything else! - Kevin & Rivo Team
Feb. 18, 2025
Top
Thanks so much! We're thrilled you had a top-notch experience. If you need anything else, just let us know—we’re always here to help! - Kevin & Rivo Team
Feb. 18, 2025
Just installed this app. Chatted to Jel from support who walked me through the app and helped me find the free plan. For a small business like ours, it it refreshing that developers offer free plans so we can get started and build our business with some meaningful apps. Hopefully we'll be needing you paid plans sooner rather than later. Cheers.
Thank you for your thoughtful review! We're so glad to hear our support helped you get started with the free plan. We’re excited to be part of your business journey and can’t wait to support you as you grow. Cheers! - Kevin & Rivo Team
Feb. 17, 2025
I had an amazing experience with Pete from RIVO loyalty! He was super helpful and attentive, making sure all my questions were answered. His support made the whole process smooth and easy. Highly recommend!
Thank you for the wonderful review! We're so glad to hear our support made your experience smooth and easy. Your recommendation means a lot to us—if you ever need more assistance, we’re here to help! - Kevin & Rivo Team
Feb. 17, 2025
Quick support!
Thanks for the great feedback! We’re happy to hear the support was quick. If you need anything else, feel free to reach out anytime! - Kevin & Rivo Team
Feb. 17, 2025
the customer service rep Arianne is super helpful. She gave me a lot of advice to improve my shopify shop. That's a very good experience.
We're so glad to hear that our customer service rep was able to offer helpful advice for improving your Shopify shop. We’re always here if you need more assistance! - Kevin & Rivo Team