Rivo Loyalty & Referrals
Rivo: Best Shopify Loyalty App for 2024
Rating
4.9
feedback
2,205
chart
#347
All reviews
Rating Breakdown
Review RSS Feed
July 15, 2024
I love the app, and the service was great!
Thank you! We're thrilled you love the app and had a great experience with our service. Your feedback means a lot to us! - Kevin & Rivo Team
July 12, 2024
July 11, 2024
So far I am very excited of the app, I will return with an more detailed review.
Thank you for your excitement! We can't wait to hear more about your experience with the app. Stay tuned for updates! - Kevin & Rivo Team
Aug. 16, 2024
So far, so good. The app seems to do everything I need it to. Bryan was a great help when I request an increase in customer limits.
Thanks for your feedback! We're thrilled the app meets your needs. Our support team is always here to assist you. Enjoy using our app! - Kevin & Rivo Team
July 10, 2024
Great app. Paul and the customer service team are great.
Thanks for the love! We're thrilled to hear you're enjoying the app and our customer service. Your support means a lot to us! 😊 - Kevin & Rivo Team
Aug. 19, 2024
The customer service is really helpful and patient! Especially Paul
Thank you! We're here to help anytime you need assistance. - Kevin & Rivo Team
July 9, 2024
Thanks for helping me, Pete. The Rivo App is amazing, I like the way it appears on my site. My customers will find the rewards useful. thanks
Thank you for your feedback! We're glad you're enjoying the RIVO App's integration on your site. Your customers will love the rewards! - Kevin & Rivo Team
July 9, 2024
I normally do not provide reviews for companies, or products unless they stand out and I will say Arianne at RIVO provided the best new customer onboarding experience. She quickly answered my questions, took ownership on getting my system setup quickly and correctly. Without this engagement, I would have likely uninstalled their application. Congrats to Arianne and RIVO for having such a great customer onboarding team. All the best.
Thanks for sharing your awesome experience! We're thrilled to hear our onboarding team made such a positive impact. Welcome to RIVO! - Kevin & Rivo Team
July 9, 2024
Just installed so it's too soon to really know how effective the app is but the support has been amazing with helping me set up the customer points.
Thank you for your feedback! We're here to help as you get started. Feel free to reach out if you have any questions along the way! - Kevin & Rivo Team
July 8, 2024
Been helpful. Good experience so far.
Thank you! We're thrilled you've had a good experience so far. Let us know if there's anything else we can assist you with! - Kevin & Rivo Team
July 8, 2024
Very professional and was very helpful
Thanks for your kind words! We're glad you found our service helpful and professional. Looking forward to assisting you again soon! - Kevin & Rivo Team
July 8, 2024
The customer service at Rivo is incredible: the team (especially Pete) went above and beyond to accommodate our requests - even at weekends. They made the integration process easy and hassle free. We're very grateful. 100% would recommend this app and its team.
Thanks so much for your kind words! We're thrilled about your positive experience and are always here to help. Appreciate your recommendation! - Kevin & Rivo Team
July 8, 2024
Says free plan available - this is no free plan. It s a trial. After that it's $24 a month.
Hey Karen M Designs team! Thank you so much for your feedback. We have a free plan that's available for smaller shops that do 200 orders a month or less. Otherwise we have affordable plans that start at $24 a month (most features). Happy to offer a longer trial to make it work for you, or work out a longer term price. Let me know your thoughts and feel free to email me directly at [email protected]. Cheers, James
July 7, 2024
quick to respond and was very kind!
Thanks for your kind words! We're glad to hear you had a great experience. 😊 - Kevin & Rivo Team
July 6, 2024
Best in Class Customer Support
Store
My Store
Using app
About 10 hours
Thank you for your feedback! We're delighted you found our customer support to be top-notch. We're here for you whenever you need assistance! - Kevin & Rivo Team
July 5, 2024
I talk with Abbie. She is very pretty and very helpful girl. I'm very happy with her.
Thanks for your kind words! We're glad you had a positive experience with our support team. Your satisfaction is our top priority! 😊 - Kevin & Rivo Team
July 5, 2024
Customer service with Jel was amazing!
Thanks so much! We're thrilled you had a great experience with our customer service team. Your feedback is truly appreciated! 😊 - Kevin & Rivo Team
July 4, 2024
Great customer service.
Thank you for the compliment! We strive to provide excellent service to all our customers. Let us know if there's anything else we can assist you with! - Kevin & Rivo Team
July 4, 2024
the staff is very friendly and offered me a lot of great features for free they provide everything we need Thank you, Rivo team.
Thank you for your kind words! We're thrilled you're enjoying our service and the free features. Your satisfaction means a lot to us! - Kevin & Rivo Team
July 4, 2024
Arianne was super helpful with helping me finish getting my setup completed. She even went as far as helping me with something I didn't even know was a thing (Favicons). Highly recomend this app. Very cool app and excellent customer service!
Thanks for your review! So glad we could help with your setup and introduce you to favicons. Appreciate your recommendation! 😊 - Kevin & Rivo Team