All reviews

Rating Breakdown

  • 5
    96% (2,334 ratings)
  • 4
    3% (72 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (13 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 28, 2024

Muy amable y resolutiva, un 10 Arianne

Store

SoleX

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

¡Gracias por los elogios! Me alegra que nuestro apoyo te haya resultado útil y amable. 😊 - Kevin y el equipo de Rivo

5 / 5 Share

Oct. 28, 2024

Great App, supportive staff...what's not to love? Thanks so much Arianne :). You made my day!

Using app

21 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the awesome feedback! We're thrilled to hear we could make your day. 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 28, 2024

This isn’t my first loyalty app I have used, but so far it does exactly what I need for a small business. I can’t yet afford the costly apps with all the bells and whistles, but this one hits the mark. It’s straightforward and reliable, and I’m more than happy with it. Plus, their support team is prompt, friendly, and super helpful (thanks Paul)

Using app

About 24 hours

Total reviews

6

Average rating

5.0

Developer Reply

Thanks for your thoughtful review! We're delighted to hear our app fits your business needs and that you've found our support team helpful and friendly. 😊 - Kevin & Rivo Team

4 / 5 Share

Oct. 28, 2024

Pete was very nice and answered my questions quickly. As for the app itself, it's pretty easy to understand with the tutorials and video help included. My only complaint is that the free version feels skimpy. You don't even get to give birthday rewards on the free version. However it is just enough to get a rewards program started and I can still offer a decent amount of ways for customers to earn rewards. Considering the nice support this app has, I still think its a good one to grow with my shop.

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for your honest feedback! We're glad you find the app easy to use and appreciate our support. We're always looking to improve, so your input on the free version is invaluable. 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 27, 2024

Pete was very helpful and quick to resolve my concern. Thanks

Using app

13 minutes

Total reviews

2

Average rating

5.0

Developer Reply

That's fantastic to hear—thank you! We're always here to help, so don't hesitate to reach out if you need anything else! 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 26, 2024

Bryan was so helpful and made my concerns easy to deal with. Thank you!

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Awesome to hear that, thank you! We're always here to make things smoother for you. 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 26, 2024

Thank you for the help!

Using app

32 minutes

Total reviews

1

Average rating

5.0

Developer Reply

You're welcome! Glad we could assist. Reach out anytime you need more help! 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 26, 2024

Dan was quick to help out and was able to do everything ai requested. It was done so fast. Very impressed.

Using app

About 20 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your awesome review! We're thrilled to hear you had a great experience. If you need anything else, just give us a shout! - Kevin & Rivo Team

5 / 5 Share

Oct. 25, 2024

Abbie was great. Answered all my questions and even gave me some advice on managing my store. I couldn't be happier with the customer service. I would recommend this to everyone that is starting up.

Using app

24 minutes

Total reviews

3

Average rating

5.0

Developer Reply

So happy to hear you found our support helpful and got some extra tips for your store! Thanks for recommending us and for the great review! 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 25, 2024

it was good and arianne responded to every doubts that i had. full points to her and the rivo team. great job

Using app

5 days

Total reviews

2

Average rating

4.5

Developer Reply

Great to hear you had a positive experience and all your doubts were cleared! Thanks for the awesome feedback! 🌟 - Kevin & Rivo Team

5 / 5 Share

Oct. 25, 2024

Arianne was very helpful in onboarding!

Store

Gemlet

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear your onboarding went smoothly! Thanks for sharing your experience. 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 25, 2024

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 25, 2024

Really great support team !! They guided me from A-Z for integrating to my website. No regrets choosing Rivo over other loyalty programs. :)

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Awesome to hear you had a great experience! We're glad you chose Rivo and are here for you every step of the way. 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 24, 2024

Abbie helped me with getting the loyalty rewards set up. Awesome customer service and this will be game changer for our store.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thrilled to hear that! We're excited to see how the loyalty rewards boost your store. Thanks for the kind words! 🌟 - Kevin & Rivo Team

5 / 5 Share

Oct. 23, 2024

Support was great for set up, especially Abbie! Very pleased with the app. Can't wait to start getting speed!

Using app

11 minutes

Total reviews

1

Average rating

5.0

Developer Reply

So glad you're happy with the support and the app! Excited for you to see the results—thanks for choosing us! 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 23, 2024

Amazing and fast support from Paul! Easy to use and totally meets our needs about loyalty and rewards. I totally recommend as it can integrate with other apps too.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thrilled to hear our support was fast and the app meets your loyalty and rewards needs so well! Thanks for recommending us and for the great feedback. We're here whenever you need us! 🌟 - Kevin & Rivo Team

4 / 5 Share

Oct. 22, 2024

Store

CHALAAD

Using app

About 2 hours

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 22, 2024

Bryan was so helpful! he helped me receive amazing free benefits and so quickly too.

Using app

9 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Thrilled to hear we've helped you snag those benefits swiftly! Thanks for sharing your experience. Here whenever you need more help! 🌟 - Kevin & Rivo Team

5 / 5 Share

Oct. 22, 2024

Easy to use and friendly customer support.

Using app

About 7 hours

Total reviews

2

Average rating

5.0

Developer Reply

Glad you find it easy to use and our support friendly! Thanks for the great review. Here to help anytime! 🌟 - Kevin & Rivo Team

5 / 5 Share

Oct. 22, 2024

Great fast support and got it resolved

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Awesome to hear we got it resolved quickly for you! Thanks for the feedback. Here whenever you need us! 🌟 - Kevin & Rivo Team